They are so nice particularly Kim she is such a beautiful and carying vet particularly to the old animals that come into the vet. I took my almost 16 year old dog to get nails and fur cut. Kim was lovely and made a nervous mum feel at ease The only thing I will say is that the first nail cut was only $15 the second cut with a fur trim which wasnt much taken off bottom of paws was $40 so a little expensive compared to first time. Read Less