If I could give 0 stars I would. Rude. Mean. Our PUPPY apparently cried all night and then they told us she was an awful dog. She has never bitten or hurt anyone. She had never been away from home before. And she was only 6 months old. Fortunately the desexing went well, unfortunately this is the ONLY positive thing I will say about this place. We recieved no after care instructions. We weren't told if they were normal stitches or disolvable. We had to go to ANOTHER vet to subside our concerns and worries because the vet at Auburn apparently doesn't have the social skills of a decent human being. For the record, people have said "maybe it was a bad day" or "maybe he has a disability" but at the end of the day, if you can't converse politely with people on a day to day basis and decide to take it out on an innocent puppy, you are clearly in the wrong profession. Read Less

This veterinary does not even deserve a star. My dog was hit by a car about 4 years ago and when I took my dog in, I was told that there was a slight bit of internal bleeding and a brief check up was taken place, to date my dog has had complications. I was informed my dog was healthy, and truly was convinced my dog was doing fine, as you would be told by an experienced person in the field. I was convinced my dog was treated. I've heard numerous feedback with regards to poor service and thought I'd give the benefit of the doubt and continue to take my dog, due to it being convenient and up the road from home. A week ago, I took my dog in for a check up as I was concerned with certain behaviours with my dog. She was reacting a little unusual and started to have seizures. I was informed by the vet that my dog was completely healthy and nothing to be concerned. A week today, my dog passed. She was never treated nor was she doing good. She was suffering for an entire 4 years and had the vet treated her at the time, my dog would be with us today. It's absolutely awful and I'm not one to make reviews but if my review can save another dog, I must spread the word. Please, do not ignore this message and I will be escalating my complaint further to Fair Trading to ensure this business does not continue to trade or be the reason of another pet from passing. Read Less

Do NOT go here! This vet should not be practicing anymore! He is clearly suffering from memory loss/dementia. I took my new cat in for vaccination. The cat is friendly and he went to get him out of the carrier by the scruff of his neck. I said that I would get him out as I did not want him handled in that manner. The vet proceeded to pull the cat out by the scruff of the neck until I said a second time not to handle my cat that way. During my consultation the vet left to serve a customer in the waiting room. When he finally returned he then took a phone call. All the time I just had to wait while he served other customers in front of me. Finally he came to examine my cat. He looked in it's mouth and then vaccinated him. He did not listen to his chest or feel his tummy or even check his temperature which my previous vet said is always very important. We then discussed performing a blood test. Instead of spraying my cats neck with alcohol he used the spray he used to disinfect the table! After taking the blood he went to vaccinate the cat a second time! I could not believe that someone like this is able to still be a practicing vet. STAY AWAY for the safety of your pets! Read Less

I am a regular visit at the vet, having one of my pet come for boarding and other health consultation. The service was great in the first few time but recently the quality have been lower than standard. The staff generally very friendly but the new young staff need to improve on the service and organisation like the experiences staff at the vet. Here is a fews point on my feedback on my visit 29th January. Firstly, the communication, for boarding, the form had been filled out with the requirement and the requested also clearly made but the nurse have not meet the request and the requirement. Secondly for the organisation of pick up, the nurse have not planning well for the comfort and well being of the client and the pet, for example, in the middle of doing the paper work, the nurse stop and run to get the pet, without getting the carriage first, the client was holding the pet and waiting for the nurse to complete the paperwork/invoice on her end. Then other animal coming to the clinic create a discomfort for the whole clinic. And lastly the pricing of the medication and the service wasn't clearly define, different charge in some service and product (1) each time. If the price had increase, the vet should make a notice, so the client can prepare to pay and to budget. In general the vet is a local with great and friendly service which is the great point for client to come back, however, the standard of service should not be detoriate- Keep on the great work and there's heaps of room for improvement!! Read Less

Very very happy with this vet and staff always doing their best to help out i would recommend this vet out of all the local vets since we have changed to auburn vet our dogs are happy to walk into the clinic without a hassle great service and very friendly staff Read Less

Great service and price! Have taken my puppy there for all her shots and have taken her to the day care facility and she loves it runs through the doors straight out the back everytime. One happy puppy Thanks guys Read Less

My cat came back from the vet with a lot wounds from their grooming service. It was very heartbreaking to see it. Previously they have also failed to do desex surgery and ended up with 2 large surgical cuts. I wouldn't recommend this vet to anyone. I should of known not to come here again. Read Less

I took my pet guinea pig here as I was worried about her tummy that had gotten rather large. The vet was very rough in picking her up and handling her and said she was just fat. No other tests were carried out besides feeling her stomach. I took her to a different vet for a second opinion as I was still worried and it turns out she is pregnant and due to give birth at any moment! I'd been sold a pregnant piggy. Hopefully this vet did not hurt the babies when he handled her. Complete waste of time and money and the vet showed little concern for her comfort and well being. Would not recommend to anybody. Read Less