I can't express enough thanks to the vets at Austinmer Vet Hospital, we had an after hours emergency very late Sunday night and they dropped what they were doing and met us in 15min. Professional & Kind. Even followed up with genuine phone calls to make sure everything was going ok with our puppy on the mend Read Less

Rick at Austinmere Vets is amazing. He goes above and beyond when looking after our beloved dogs. He is compassionate, friendly and makes appointments very comfortable for both the dogs and us. The Vet Nurses are equally as amazing! My fur baby Oscar finds vet visits a little overwhelming. They know him by name and they always make sure they give him pats and treats to make him feel more comfortable. Their puppy training program is great! I found it very useful and informative. I recommend it to everyone with a puppy! My mother in law has been going with her dogs for many many years and honestly we wouldn't want to go anywhere else! Read Less

Over the last 18months I've spent a lot of my time at Austi vets & everyone there now knows my dog Charlie. The support & kindness of everyone has made our trips more bearable & he still wags his tail when he goes in. Unfortunately our other dog Henry took a sharp turn for the worse recently & they couldn't have done more to make the sad process as smooth as possible. Many thanks to the team Read Less

we took our jack russel to austinmer vet last monday to have him euthanised as he was 16 years old a much loved pet ourselves and the kids were as you could understand very upset . we were told our options were we were told he would be put out for council collection or have him cremated of course we had him cremated. the vet told us where they send him for cremation and the price we paid on the day. we rang this week to find out when we could get his ashes and were told he was sent to rspca instead when we talked to vet about it they basically said it was the cheaper option not what we were told on the day when we paid we found the vet very cold and rude seems like the passion for animals was not there maybe a more appropiate proffession like accountancy would be more appropiate never take an animal to them again very hurt and dissapointed Read Less