My partner took our kitten here after an accident. Unfortunately, he passed away before he reached, and they could not do anything to save him. I was at work at the time, and could only visit 4 hours ... Read More
My partner took our kitten here after an accident. Unfortunately, he passed away before he reached, and they could not do anything to save him. I was at work at the time, and could only visit 4 hours later, close to midnight. The hospital was kind enough to hold the body till then. They even cleaned him up (there was a lot of blood) and wrapped him in a towel so it would not be such a shock. It did not hurt as much, seeing our baby looking peaceful and warm, rather than lying exposed on a steel table. We still spent a good half hour crying in the room, the staff told us to take our time and gave us space. There was no judgement or rude comments. In that situation I cannot tell you how much that meant to us. They gently reassured us that he did not suffer (the death was instant), insisted we keep the towel to carry him in and even gave us a paper cloth to bury him in. After all this, the hospital did not take a single cent from us. Weeks later we got a sympathy card from them. We have never been there before, their empathy and concern for total strangers touched our hearts. We were so impressed that we wanted to change vets; we tried to take our other pets there for regular procedures and check ups (neutering etc) but they do not provide them. 6 stars for them if I could. They are amazing people. Thank you. V Read Less