If being ignored for five minutes straight by both the receptionist AND the labeled "#DrJohn" is your thing, then come on in to this clinic! Take pleasure in being disregarded by both staff members who are standing at the desk in front of you, having a chat. Enjoy the welcoming feeling of having all your eye contact avoided while they refuse to simply say "hello" or greet you. So awkward in a small room. Feel good about choosing this clinic when you see "#DrJohn" backing out of the room so he doesn't have to acknowledge you, as his social conversation comes to an end. This business clearly invests in looking fancy, but has no idea about investing in basic customer service. In case your wondering "#DrJohn" ... - Acknowledge or greet within the first 10 seconds - Eye Contact - Smile It's not hard, it's simply friendly and nice, but neither of you did this in ample time. You didn't have to stop your most important conversation about 'why the animal doesn't sit on her lap'. When you treat your customers like this, I can only imagine the treatment the animals are getting. No thanks! Not a chance in hell I'd take my animals here. Read Less

My Kelpie x Jet had been to three different vets and hated them all equally. Then we found Dr John, and ever since, going to the vets is a fun experience. Jet and Baxter both can't wait to get out of the car to go and see Dr John-my kids love going and seeing Pebbles the lizard too. Read Less

I will not use this vet again. Unsure of the reason why my dog had a swollen paw, doggie was sent home after a cursory examination, and told to return 3 days later if no improvement. Oh and that will be $77.00 thank you.... Took my dog to a new local vet and within minutes he diagnosed three areas of concern, prescribed medication and discussed a long term health plan for my dog.Read Less

You all know that we all need the best for our pets but when I walked into belrose vet and was treated well by John and that he also cared for ARNOLD I said I want no one else to look after him but john He comes across as very professional and also having looked after british bulldogs that was a big plus for me Read Less

I have been taking both my dogs to Dr John for 2 years now & I recommend his clinic whenever an opportunity presents itself (like now!). Each & every visit has involved skilled, professional treatment along with a deep sense of caring & interest in all aspects of the animal's life & circumstances. The rates he charges are always very fair, but I would pay more just to have the level of care he provides. Dr John & his staff are always willing to assist, even at short notice. In my own experience he has gone above & beyond his duty, going out of his way to care for both of my 4 legged girls. I wouldn't go anywhere else. Read Less

The Clinic has recently changed hands (mid 2013 ?). We've made a few visits for a variety of reasons - some very sad on loss of a pet, and others for the new puppy. All experiences have been great - John has been compassionate, considerate and understanding about loss of one pet, and very engaging and helpful for visits with the new puppy. And charges are very reasonable compared to some other local vets. We'll continue to return. Read Less

The Vet is very experienced (over 30 years in the business) and extremely friendly, good-natured and tolerable towards your pet. Our dog had a tick and the vet treated her precisely and accurately. The price was fair and good and we would welcome anyone to use their services in the future. Read Less