Animal Referral And Emergency Centre
Broadmeadow, New South Wales
General Info
Animal Referral And Emergency Centre stands as a recognized entity among New South Wales pet enthusiasts who seek regional veterinary assistance. Pet owners from nearby communities benefit from consistent care because the clinic's position in New South Wales makes it accessible to them. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Animal Referral And Emergency Centre establishes an organized tranquil environment which reduces stress levels for both pets and their owners. The veterinary team at Broadmeadow manages an extensive range of medical needs that includes skin and coat concerns along with dental issues and mobility problems. The clinic demonstrates expertise in managing infections and digestive changes despite its focus on wellness visits and preventive plans. The Animal Referral And Emergency Centre serves as a critical resource for New South Wales families dealing with challenging pet diagnoses and the management of elderly pets with chronic ailments. Visitors frequently discuss the clinic's communication approach which presents information in an understandable manner through clear and kind language. Pet owners experience increased confidence regarding their animal care choices through this support. A large number of clients maintain long-term relationships due to perceived reliability and gradual trust development. The staff's expertise in basic and advanced veterinary subjects enables them to effectively direct long-term care. Animal Referral And Emergency Centre experiences ongoing expansion because many pet owners relocate to Broadmeadow while others seek nearby veterinary services. The clinic's position within the local pet community establishes an interconnected system promoting responsible ownership along with dedicated animal care. A dependable option exists for those pursuing veterinary services in New South Wales through established practices which deliver both routine care and emergency response. The population living in Broadmeadow together with adjacent New South Wales regions frequently expresses gratitude for the proximity of clinics such as Animal Referral And Emergency Centre. The demand for clear, compassionate, and consistent veterinary service remains constant among new pet owners seeking advice and longtime clients managing special conditions. This practice serves as a vital community function by fulfilling essential roles.
Team
Marketing Content
Veterinarian
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Reviews
Lani Boyce
28 Jun 2024
REPORT
Save your pets life and AVOID this vet.
This vet is negligent and incompetent and my dog would still be alive if I didn’t go here. Unfortunately, it was a situation that needed urgent attention and ...
Save your pets life and AVOID this vet.
This vet is negligent and incompetent and my dog would still be alive if I didn’t go here. Unfortunately, it was a situation that needed urgent attention and I wasn’t aware of many after hours vets in my area.
Adding to the distress of the situation, I received a text the day after dropping off my dog, indicating she was ready for pick-up. Relieved, I scheduled a time to collect her, only to receive another call hours later stating it was a mistake and it was recommended to put her down, a decision I was completely unprepared for and avoidable if I had taken her elsewhere.
Since then, I have seen numerous bad reviews and feedback in community groups and I hope no-one else has to put down their dog because they got more sick from the lack of action and care. They have a well known bad reputation and I regret ever going there.
Angie
22 Oct 2021
REPORT
Hi brought my old cat in who was very sick and was near end of his life everything started well the vet nurses were fantastic very professional but then things changed rapidly when I received the call...
Hi brought my old cat in who was very sick and was near end of his life everything started well the vet nurses were fantastic very professional but then things changed rapidly when I received the call from the doctor he was rude unprofessional and all he kept banging on about was animal neglect and money and money my cat was 17 years old and he made me feel like an axe murderer when me and my fiance are animal lovers pure cat was family we drove an hour in the middle of the night to be accused of neglect of pure loved family pet disgraceful behaviour no empathy from doctor if you love animals avoid like the plague there only interested in keeping you're animal alive even if it's not in the animals best interests just for a buck
Carl Templeman
13 Dec 2020
REPORT
Do not take your pet here, they will charge you 4 times what your vet would charge, provide no treatment plan or care for your pet, all they want from you is more money.
Mark Barsden
19 Jul 2020
REPORT
It has been three weeks since Pippa left us and I am still devastated. In the last three days she was alive all I got from AREC was talk about money, more money and and a brief period to say good by...
It has been three weeks since Pippa left us and I am still devastated. In the last three days she was alive all I got from AREC was talk about money, more money and and a brief period to say good bye after we paid the bill. One star is too much.
Vanessa Major
18 May 2018
REPORT
Excessive prices and no care options.
Great treatment until we decided to take our pet home.
We were worried about leaving him in hospital as it could exacerbate the issue due to further stress, whic...
Excessive prices and no care options.
Great treatment until we decided to take our pet home.
We were worried about leaving him in hospital as it could exacerbate the issue due to further stress, which our vet agreed with.
When we asked about an at home care plan we were given none.
We were instantly treated like our pet was not important and forced to leave without any extra medication. They gave minimal care of one pain needle and some liquid which cost more than a full weeks worth of medication we received from our own vet the next day. We took him to our own vet and got instant care and a medication plan and confidence.
I was really hoping for more and did expect to pay more for access after hours however it appears they really had no option other than hospitalization.
Worried about next time as there are limited alternatives.
Nicole Castle
31 Mar 2018
REPORT
While the staff were polite, two vets I encountered (day & night vets) appeared to be straight out of vet school. My dog was hit by a car & they ran so many tests/procedures. When I raised concerns ab...
While the staff were polite, two vets I encountered (day & night vets) appeared to be straight out of vet school. My dog was hit by a car & they ran so many tests/procedures. When I raised concerns about cost ($3000), they didn't make any recommendations of what tests were absolutely necessary & what weren't. The next day the vet could only tell me what injuries my dog had but not the treatment required. They wanted to keep my dog there for a further 4 days until they could consult the surgeon at a minimum additional cost of $2500 (my dog is 13). I took my dog to my normal vet & he was able to tell me straight away the treatment required & given my dogs age the likelihood of full recovery. The vets here have little experience & the prices are jacked up through the roof. To make matters worse they overcharged a person who just had her pet euthanasied & she had to wait 20mins for them to fix it while clearly upset. At home I looked over my invoice and discovered i had been billed twice for medication. Great that somewhere is opened for emergencies but expect to buy through your nose even though any decent vet would know the prognosis is poor.
Craig Meek
27 Mar 2018
REPORT
Very professional and caring , super clean facilities . Can't say enough good things about them. My shepherd home and healthy thanks to the team.
Micah Melville
31 Jan 2018
REPORT
Do not take ur cats here ever they immediatley think ur neglecting ur animals plus they allow ur animal to stay alive when they tell u there putting ur pet to sleep which never happened and im current...
Do not take ur cats here ever they immediatley think ur neglecting ur animals plus they allow ur animal to stay alive when they tell u there putting ur pet to sleep which never happened and im currently doing a complaint with the vetinary board of NSW
Lee Russell
17 Dec 2017
REPORT
Ive never met more loving and compassionate staff in my life at a time that mine was falling apart.....
Thankyou so very much....My lil girl was my HEART my LIFE my WORLD.....and you made it bearable ...
Ive never met more loving and compassionate staff in my life at a time that mine was falling apart.....
Thankyou so very much....My lil girl was my HEART my LIFE my WORLD.....and you made it bearable when it all fell apart and broke into a million pieces.....♡♡♡♡♡
Margaret Thomas
23 Jul 2017
REPORT
Just had to have our cat put to sleep. She was nearly 19 and part of the family. The young nurse and vet who attended us today ( Sunday 23/7/17) were so beautiful and caring, it was as if they were l...
Just had to have our cat put to sleep. She was nearly 19 and part of the family. The young nurse and vet who attended us today ( Sunday 23/7/17) were so beautiful and caring, it was as if they were looking after their own pet. Thank you.
J Zoolander
18 Apr 2017
REPORT
They only care about money. The staff are young and look fresh out of uni. Inexperienced, and don't know the difference between pneumonia and aspirating food pellets. The hint is our animal was fine, ...
They only care about money. The staff are young and look fresh out of uni. Inexperienced, and don't know the difference between pneumonia and aspirating food pellets. The hint is our animal was fine, running around, eating, then started choking and gasping for air. Nasal discharge was mixed with food. Vet refered to this as "green stuff".
We were not allowed into the exam room which put extra stress on out pet as she only trusts us to touch her.
Our pet drowned in her own aspirated mucus 3 hours after arrival.
We would have been much better off keeping her at home trying to keep her calm and encouraging her to cough up the fluid.
If you are going to charge more than tripple for a small animal, I expect you to be an expert in its care.
At the end of the night they handed us our dead pet and told us we could come back tommorrow to pay the other $200......on top of the $800 they demanded before they would even "treat" her.
If this happened through the day and we took her to our usual vet she would still be alive.
This isn't a 'heat of the moment review'. A few weeks have past.
Jason Sylver
18 Apr 2017
REPORT
Absolutely pitiful! $300 and over 3 hours of a vet coming in and out, not really bothering to pay attention and for what? To tell us our animal was unwell but she had no idea why.
Oh but for anothe...
Absolutely pitiful! $300 and over 3 hours of a vet coming in and out, not really bothering to pay attention and for what? To tell us our animal was unwell but she had no idea why.
Oh but for another $1500 she could maybe find out.
These people dont give a **** for your animals they care about their pockets, nothing more.
Go ANYWHERE else but dont waste your money on these fools.
Further to this review. We have now had the opportunity to have our regular vet check out our animal. Seems they were able to diagnose the problem within 20 mins (Remember we were at AR&E Centre for 3 hours) and the overall cost will not exceed a third of what these guys wanted without knowing what was wrong.
Look the bottom line here is if you have no other option then this emergency centre is better than nothing at all but be prepared to spend far more than what is legitimate or necessary and be aware these people will use your emotional state as leverage to milk you of funds most of us don't have nowadays. We love our pets but there is no reason to overpay to get inferior service. Take your pets to a vet that CARES about the animal not the profit!
annette mansfield
14 Mar 2017
REPORT
We have had a number of emergency visits here and the staff have always been attentive, sensitive and helpful. Glad they are there to help when you need them.
Celeste Brockbank
4 Feb 2017
REPORT
scott baus
2 Jan 2017
REPORT
Jake Rowland
6 Oct 2016
REPORT
Took the utmost care and respect when dealing with our pet and us. Cant recommend them enough for anyone with a pet emergency
Aleks Gavri
6 Aug 2016
REPORT
My Japanese Spitz got stuck into some chocolate chip cookies. The phone was answered by a woman called Page and she was able to let me know that he would be okay (except some potential vomiting and di...
My Japanese Spitz got stuck into some chocolate chip cookies. The phone was answered by a woman called Page and she was able to let me know that he would be okay (except some potential vomiting and diarrhea). So happy with the service!!
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
+61 2 4957 7106
Business Hours
Monday
Mon
00:00AM-24:00PM
Tuesday
Tue
00:00AM-24:00PM
Wednesday
Wed
00:00AM-24:00PM
Thursday
Thu
00:00AM-24:00PM
Friday
Fri
00:00AM-24:00PM
Saturday
Sat
00:00AM-24:00PM
Sunday
Sun
00:00AM-24:00PM
Services
24 Hour Emergency
Incorrect information? Let us know
Animal Referral And Emergency Centre
Broadmeadow, New South Wales
Book an Appointment
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General Info
Animal Referral And Emergency Centre stands as a recognized entity among New South Wales pet enthusiasts who seek regional veterinary assistance. Pet owners from nearby communities benefit from consistent care because the clinic's position in New South Wales makes it accessible to them. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Animal Referral And Emergency Centre establishes an organized tranquil environment which reduces stress levels for both pets and their owners. The veterinary team at Broadmeadow manages an extensive range of medical needs that includes skin and coat concerns along with dental issues and mobility problems. The clinic demonstrates expertise in managing infections and digestive changes despite its focus on wellness visits and preventive plans. The Animal Referral And Emergency Centre serves as a critical resource for New South Wales families dealing with challenging pet diagnoses and the management of elderly pets with chronic ailments. Visitors frequently discuss the clinic's communication approach which presents information in an understandable manner through clear and kind language. Pet owners experience increased confidence regarding their animal care choices through this support. A large number of clients maintain long-term relationships due to perceived reliability and gradual trust development. The staff's expertise in basic and advanced veterinary subjects enables them to effectively direct long-term care. Animal Referral And Emergency Centre experiences ongoing expansion because many pet owners relocate to Broadmeadow while others seek nearby veterinary services. The clinic's position within the local pet community establishes an interconnected system promoting responsible ownership along with dedicated animal care. A dependable option exists for those pursuing veterinary services in New South Wales through established practices which deliver both routine care and emergency response. The population living in Broadmeadow together with adjacent New South Wales regions frequently expresses gratitude for the proximity of clinics such as Animal Referral And Emergency Centre. The demand for clear, compassionate, and consistent veterinary service remains constant among new pet owners seeking advice and longtime clients managing special conditions. This practice serves as a vital community function by fulfilling essential roles.
Business Hours
Monday
00:00AM-24:00PM
Tuesday
00:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
Services
24 Hour Emergency
Team
Marketing Content
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Lani Boyce
28 Jun 2024
Save your pets life and AVOID this vet.
This vet is negligent and incompetent and my dog would still be alive if I didn’t go here. Unfortunately, it was a situation that needed urgent attention and ...
Save your pets life and AVOID this vet.
This vet is negligent and incompetent and my dog would still be alive if I didn’t go here. Unfortunately, it was a situation that needed urgent attention and I wasn’t aware of many after hours vets in my area.
Adding to the distress of the situation, I received a text the day after dropping off my dog, indicating she was ready for pick-up. Relieved, I scheduled a time to collect her, only to receive another call hours later stating it was a mistake and it was recommended to put her down, a decision I was completely unprepared for and avoidable if I had taken her elsewhere.
Since then, I have seen numerous bad reviews and feedback in community groups and I hope no-one else has to put down their dog because they got more sick from the lack of action and care. They have a well known bad reputation and I regret ever going there.
Angie
22 Oct 2021
Hi brought my old cat in who was very sick and was near end of his life everything started well the vet nurses were fantastic very professional but then things changed rapidly when I received the call...
Hi brought my old cat in who was very sick and was near end of his life everything started well the vet nurses were fantastic very professional but then things changed rapidly when I received the call from the doctor he was rude unprofessional and all he kept banging on about was animal neglect and money and money my cat was 17 years old and he made me feel like an axe murderer when me and my fiance are animal lovers pure cat was family we drove an hour in the middle of the night to be accused of neglect of pure loved family pet disgraceful behaviour no empathy from doctor if you love animals avoid like the plague there only interested in keeping you're animal alive even if it's not in the animals best interests just for a buck
Carl Templeman
13 Dec 2020
Do not take your pet here, they will charge you 4 times what your vet would charge, provide no treatment plan or care for your pet, all they want from you is more money.
Mark Barsden
19 Jul 2020
It has been three weeks since Pippa left us and I am still devastated. In the last three days she was alive all I got from AREC was talk about money, more money and and a brief period to say good by...
It has been three weeks since Pippa left us and I am still devastated. In the last three days she was alive all I got from AREC was talk about money, more money and and a brief period to say good bye after we paid the bill. One star is too much.
Vanessa Major
18 May 2018
Excessive prices and no care options.
Great treatment until we decided to take our pet home.
We were worried about leaving him in hospital as it could exacerbate the issue due to further stress, whic...
Excessive prices and no care options.
Great treatment until we decided to take our pet home.
We were worried about leaving him in hospital as it could exacerbate the issue due to further stress, which our vet agreed with.
When we asked about an at home care plan we were given none.
We were instantly treated like our pet was not important and forced to leave without any extra medication. They gave minimal care of one pain needle and some liquid which cost more than a full weeks worth of medication we received from our own vet the next day. We took him to our own vet and got instant care and a medication plan and confidence.
I was really hoping for more and did expect to pay more for access after hours however it appears they really had no option other than hospitalization.
Worried about next time as there are limited alternatives.
Nicole Castle
31 Mar 2018
While the staff were polite, two vets I encountered (day & night vets) appeared to be straight out of vet school. My dog was hit by a car & they ran so many tests/procedures. When I raised concerns ab...
While the staff were polite, two vets I encountered (day & night vets) appeared to be straight out of vet school. My dog was hit by a car & they ran so many tests/procedures. When I raised concerns about cost ($3000), they didn't make any recommendations of what tests were absolutely necessary & what weren't. The next day the vet could only tell me what injuries my dog had but not the treatment required. They wanted to keep my dog there for a further 4 days until they could consult the surgeon at a minimum additional cost of $2500 (my dog is 13). I took my dog to my normal vet & he was able to tell me straight away the treatment required & given my dogs age the likelihood of full recovery. The vets here have little experience & the prices are jacked up through the roof. To make matters worse they overcharged a person who just had her pet euthanasied & she had to wait 20mins for them to fix it while clearly upset. At home I looked over my invoice and discovered i had been billed twice for medication. Great that somewhere is opened for emergencies but expect to buy through your nose even though any decent vet would know the prognosis is poor.
Craig Meek
27 Mar 2018
Very professional and caring , super clean facilities . Can't say enough good things about them. My shepherd home and healthy thanks to the team.
Micah Melville
31 Jan 2018
Do not take ur cats here ever they immediatley think ur neglecting ur animals plus they allow ur animal to stay alive when they tell u there putting ur pet to sleep which never happened and im current...
Do not take ur cats here ever they immediatley think ur neglecting ur animals plus they allow ur animal to stay alive when they tell u there putting ur pet to sleep which never happened and im currently doing a complaint with the vetinary board of NSW
Lee Russell
17 Dec 2017
Ive never met more loving and compassionate staff in my life at a time that mine was falling apart.....
Thankyou so very much....My lil girl was my HEART my LIFE my WORLD.....and you made it bearable ...
Ive never met more loving and compassionate staff in my life at a time that mine was falling apart.....
Thankyou so very much....My lil girl was my HEART my LIFE my WORLD.....and you made it bearable when it all fell apart and broke into a million pieces.....♡♡♡♡♡
Margaret Thomas
23 Jul 2017
Just had to have our cat put to sleep. She was nearly 19 and part of the family. The young nurse and vet who attended us today ( Sunday 23/7/17) were so beautiful and caring, it was as if they were l...
Just had to have our cat put to sleep. She was nearly 19 and part of the family. The young nurse and vet who attended us today ( Sunday 23/7/17) were so beautiful and caring, it was as if they were looking after their own pet. Thank you.
J Zoolander
18 Apr 2017
They only care about money. The staff are young and look fresh out of uni. Inexperienced, and don't know the difference between pneumonia and aspirating food pellets. The hint is our animal was fine, ...
They only care about money. The staff are young and look fresh out of uni. Inexperienced, and don't know the difference between pneumonia and aspirating food pellets. The hint is our animal was fine, running around, eating, then started choking and gasping for air. Nasal discharge was mixed with food. Vet refered to this as "green stuff".
We were not allowed into the exam room which put extra stress on out pet as she only trusts us to touch her.
Our pet drowned in her own aspirated mucus 3 hours after arrival.
We would have been much better off keeping her at home trying to keep her calm and encouraging her to cough up the fluid.
If you are going to charge more than tripple for a small animal, I expect you to be an expert in its care.
At the end of the night they handed us our dead pet and told us we could come back tommorrow to pay the other $200......on top of the $800 they demanded before they would even "treat" her.
If this happened through the day and we took her to our usual vet she would still be alive.
This isn't a 'heat of the moment review'. A few weeks have past.
Jason Sylver
18 Apr 2017
Absolutely pitiful! $300 and over 3 hours of a vet coming in and out, not really bothering to pay attention and for what? To tell us our animal was unwell but she had no idea why.
Oh but for anothe...
Absolutely pitiful! $300 and over 3 hours of a vet coming in and out, not really bothering to pay attention and for what? To tell us our animal was unwell but she had no idea why.
Oh but for another $1500 she could maybe find out.
These people dont give a **** for your animals they care about their pockets, nothing more.
Go ANYWHERE else but dont waste your money on these fools.
Further to this review. We have now had the opportunity to have our regular vet check out our animal. Seems they were able to diagnose the problem within 20 mins (Remember we were at AR&E Centre for 3 hours) and the overall cost will not exceed a third of what these guys wanted without knowing what was wrong.
Look the bottom line here is if you have no other option then this emergency centre is better than nothing at all but be prepared to spend far more than what is legitimate or necessary and be aware these people will use your emotional state as leverage to milk you of funds most of us don't have nowadays. We love our pets but there is no reason to overpay to get inferior service. Take your pets to a vet that CARES about the animal not the profit!
annette mansfield
14 Mar 2017
We have had a number of emergency visits here and the staff have always been attentive, sensitive and helpful. Glad they are there to help when you need them.
Celeste Brockbank
4 Feb 2017
scott baus
2 Jan 2017
Jake Rowland
6 Oct 2016
Took the utmost care and respect when dealing with our pet and us. Cant recommend them enough for anyone with a pet emergency
Aleks Gavri
6 Aug 2016
My Japanese Spitz got stuck into some chocolate chip cookies. The phone was answered by a woman called Page and she was able to let me know that he would be okay (except some potential vomiting and di...
My Japanese Spitz got stuck into some chocolate chip cookies. The phone was answered by a woman called Page and she was able to let me know that he would be okay (except some potential vomiting and diarrhea). So happy with the service!!
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Incorrect information? Let us know