I first met the crew @ Brookvale when Max was poisoned in Oct 2016, he lost 4 kilos over the weekend and could not eat or walk. Dr Adam Sternberg, was so helpful not only did he do everything possible... Read More
I first met the crew @ Brookvale when Max was poisoned in Oct 2016, he lost 4 kilos over the weekend and could not eat or walk. Dr Adam Sternberg, was so helpful not only did he do everything possible to help us through it. He also rang regularly to check on his progress. Max made full recovery regaining the weight and mischief.
In July 2017 Max sliced his front L paw very deeply on builders waste. I made the mistake of taking him to the local vet at Chatswood who I expected the same care level as before. $1500 later and a fair bit of attitude, ignorance and arrogance I let fly on Facebook about the vet. Dr Adam Stenberg saw my postings and rang me saying bring Max down we will get him right. I took Max down the next day and saw Dr Trudie Vestey and received the same level of care for Max (and me). Again he's 100%.
So it's well worth driving 30 mins past 5 more local vets to use them.
Cannot praise their work ethics and morals high enough, & trust me I don't throw compliments away easily. Read Less
Kelly Banek
11 Jun 2017
REPORT
The team love pets and are so warm and welcoming whenever we visit. Detailed advice and thorough follow up - even received an email about an injection schedule we'd forgot about. Very good pricing, es... Read More
The team love pets and are so warm and welcoming whenever we visit. Detailed advice and thorough follow up - even received an email about an injection schedule we'd forgot about. Very good pricing, especially when you join their program. Pleased my friends referred them to me over a year ago. Read Less
samantha smith
29 May 2017
REPORT
Distressing and shocking - no stars. Overpriced and upsell driven. No care for the actual pet or owners. If you need a caring, experienced, reasonable priced vet, please contact Terrey Hills Vet Hospi... Read More
Distressing and shocking - no stars. Overpriced and upsell driven. No care for the actual pet or owners. If you need a caring, experienced, reasonable priced vet, please contact Terrey Hills Vet Hospital. Experienced team, clean, warm and reasonable with pricing. Will not charge for things that are not required. Brookvale Greencross are all about the $$$$. Read Less
Luyu Pang
25 May 2017
REPORT
The team at Brookvale Greencross vet are very experienced, professionally and friendly. I have been Dr Adam's client for quite a few years even after I moved away further. He has vast knowledge and ex... Read More
The team at Brookvale Greencross vet are very experienced, professionally and friendly. I have been Dr Adam's client for quite a few years even after I moved away further. He has vast knowledge and experience in dealing with animals, he always endeavors to make the vet visit as stress-less as possible for both me and Max. He takes time to get to know you and your pet and offer advice that suit for your situation. Max has always enjoyed going there, didn't even notice he got an injection when we went to get him vaccinated - Dr Adam taught me how to distract him from the needle by offering him treats during injection and it worked wonders! The girls at the reception have been very friendly whenever I called or visited. On top of the great service they provide their price is very reasonably too. Highly recommend this practice! Read Less
I first met the crew @ Brookvale when Max was poisoned in Oct 2016, he lost 4 kilos over the weekend and could not eat or walk. Dr Adam Sternberg, was so helpful not only did he do everything possible... Read More
I first met the crew @ Brookvale when Max was poisoned in Oct 2016, he lost 4 kilos over the weekend and could not eat or walk. Dr Adam Sternberg, was so helpful not only did he do everything possible to help us through it. He also rang regularly to check on his progress. Max made full recovery regaining the weight and mischief.
In July 2017 Max sliced his front L paw very deeply on builders waste. I made the mistake of taking him to the local vet at Chatswood who I expected the same care level as before. $1500 later and a fair bit of attitude, ignorance and arrogance I let fly on Facebook about the vet. Dr Adam Stenberg saw my postings and rang me saying bring Max down we will get him right. I took Max down the next day and saw Dr Trudie Vestey and received the same level of care for Max (and me). Again he's 100%.
So it's well worth driving 30 mins past 5 more local vets to use them.
Cannot praise their work ethics and morals high enough, & trust me I don't throw compliments away easily. Read Less
Kelly Banek
11 Jun 2017
REPORT
☆☆☆☆☆
REPORT
The team love pets and are so warm and welcoming whenever we visit. Detailed advice and thorough follow up - even received an email about an injection schedule we'd forgot about. Very good pricing, es... Read More
The team love pets and are so warm and welcoming whenever we visit. Detailed advice and thorough follow up - even received an email about an injection schedule we'd forgot about. Very good pricing, especially when you join their program. Pleased my friends referred them to me over a year ago. Read Less
samantha smith
29 May 2017
REPORT
☆☆☆☆☆
REPORT
Distressing and shocking - no stars. Overpriced and upsell driven. No care for the actual pet or owners. If you need a caring, experienced, reasonable priced vet, please contact Terrey Hills Vet Hospi... Read More
Distressing and shocking - no stars. Overpriced and upsell driven. No care for the actual pet or owners. If you need a caring, experienced, reasonable priced vet, please contact Terrey Hills Vet Hospital. Experienced team, clean, warm and reasonable with pricing. Will not charge for things that are not required. Brookvale Greencross are all about the $$$$. Read Less
Luyu Pang
25 May 2017
REPORT
☆☆☆☆☆
REPORT
The team at Brookvale Greencross vet are very experienced, professionally and friendly. I have been Dr Adam's client for quite a few years even after I moved away further. He has vast knowledge and ex... Read More
The team at Brookvale Greencross vet are very experienced, professionally and friendly. I have been Dr Adam's client for quite a few years even after I moved away further. He has vast knowledge and experience in dealing with animals, he always endeavors to make the vet visit as stress-less as possible for both me and Max. He takes time to get to know you and your pet and offer advice that suit for your situation. Max has always enjoyed going there, didn't even notice he got an injection when we went to get him vaccinated - Dr Adam taught me how to distract him from the needle by offering him treats during injection and it worked wonders! The girls at the reception have been very friendly whenever I called or visited. On top of the great service they provide their price is very reasonably too. Highly recommend this practice! Read Less