Kind and caring vets and nurses and thank you for your help with my WIRES eastern grey joey. You threw everything possible at him to fix his problem and it was very much appreciated by me, not necessarily by him! Read Less

Really love the quality of care I and my cat get here. The vets are always compassionate and attentive, and the new vet Jenna is great. The costs are reasonable for the standard of care, and the girls out the front are lovely as well. Great job. Read Less

My local friends said Janelle is the only vet you ever ever want to see there. The others can do flu shots. The sweet receptionist girl is gone. Poor dogs and cats with ticks and snakes died there because other staff had no idea when Janelle is not working. They often asked owners to pay more for tests and medicines, but still had no idea what to do with test results and the poor animals suffer and pass away. Reply: surname changed when married. Highly recommend Janelle and Janelle only. Read Less

Amazing clinic. Have taken my pets here for the last 4 years and have always received great and friendly service. They always go above and beyond for my pets. The staff are very knowledgable and I feel confident with the advice they give me. Read Less

Janelle has looked after all our pets for years now and we've always been really happy with the treatment and care that they've received. The staff are lovely, show a real interest in us and our animals and have been very professional. Happy to recommend them. Read Less

It saddens me to give this place 1 star as I have been here many times before and had good experiences. Unfortunately due to poor management this place has gone downhill. There are only a few good vets left here (Janelle and yen) so if you're going to go in see them. Otherwise this is a very poorly managed clinic. Called them to follow up on my pets history for an insurance claim to find out the vet that saw my pet hadn't even written it up in notes and I called a week later!! Weekend staff aren't properly trained so whatever happens on the weekends is done poorly because they aren't supervised. This is a huge red flag and a massive duty of care issue. A Dog was left outside and managed to escape and was later found dead because It got hit by a car. It's disgusting. It is really a shame to write this because it used to be such a great clinic, now the very few great people who are left are squashed by management's lack of leadership and lack of knowledge on how to run a successful clinic. Please, save your money and go somewhere else that you can trust. Read Less

Strongly not recommend this hospital. My cat has some Urinary diseases , he becomes going to the littler quite often and each time pee a long time with little blood on his penis. I took him there at 11:30 in the midnight as it is quite emergency. Tim examined my cat and told me my cat's bladder is full and needs to be sedated and insert catheter for at least 24 hours while staying hospital. It is my first time to see emergency lucky I did check the price with him. still can not believe what happened. He gave me a quote at $1800, which is totally not affordable. I rang my breeder and found that my cat actually is not as that bad condition as Ti m said, he is eating and drinking well running around upper and lower floor. All he needs is only antibiotics and prescription food. But no matter how hard I beg him, he just does not agree to give me antibiotics and watching my pet dying.So I said I will bring him to another emergency, then the nurse came in , both of them are so cold and inhuman suggesting me to give my cat Euthanasia, that is so cruel I will not let it happen. It is not a fatal disease and I noticed early. A simple and less painful way by using antibiotics could cure it easily, why do I want my boy suffer that a lot? I cried and begged him to give my boy some antibiotics, no, nothing was given. Finally I paid him $600 instead and did the fluid and catheter. When I came to pick him up next day morning, my cat is really weak, both arms are shaved and I can see the blood outside, penis really swollen. I take him to another hospital, just as what I thought, his bladder is empty and was given an antibiotics shot and prescription food. This is not what Tim said he needs to staying hospital for 24 hours and continue using catheter. His cage bottom is wet and I ask them is that water or urine? They do not know. They just do not care pets at all. So careless and money driven only. Read Less

our puppy has been going there since she was 12 weeks. the staff are so friendly and diligent in the way they carry out their practise. They explained the prices and i was not hit with any hidden cost. i highly recommend bringing your fur baby here Read Less

Caring and compassionate staff. Kept me updated continuously about the progress of my cat when it was bitten by a brown snake. Although my cat had to be put down, it was done very caringly and i was given the option to be present if i wanted to. Would highly recommend. Read Less

Brilliant professional kind service. Fantastic 24 hour care. Our dog got tick poisoning and was very anxious about staying there, they called me when she was fretting and set up comfortable chair and gave me a pillow and blanket to stay there with her. She was near to death, high temperatures and trouble breathing. She needed 4 days hospitisation. She was treated with the very best top quality care. Sensational vet hospital, fantastic great pricing for outstanding valuable veterinarian care. Every type of pet gets the best care here.Read Less

Not very happy with their treatment of our cat, He was in trouble with urinary problems. That kept him for several days during which he managed to remove 4 catheters. Eventually they charged $3200 & suggested we take him to the Small Animal Specialist Hospital in North Ryde where his problem was diagnosed & treated satisfactorily. Their charge was also over $3000 but they did the job. He is now effectively cured. on a special diet for urinary infections & they gave extensive advice on future care for which we are very grateful. UPDATE Unfortunately the treatment at SASH has also proved ineffective and He passed away on March 24th 2016 - sadly missed. Read Less

I just wanted to say thank you for the beautiful care you have provided to my cat Philipp a couple of weeks ago. He needed to stay for a couple of nights after a tic treatment. You all have been wonderful in your support and obvious passion for animals. The fact you provide feedback and updates 24/7 is just amazing and so important for pet owners like me. That was the first time I had to leave one of my cats at the vet on its own for that period of time and you made is very easy for me. Thank you again - I definitely recommend you. Read Less

Many many thanks to all the staff at the Forest Animal Hospital for their outstanding care of our14 y r old Golden Retriever Lily over many years! Special appreciation for the wonderful Dr Lisa Nivison who looked after Lily after a car accident 20 months ago, helping her to recover from a dislocated hip and crushed pelvis! & has seen her regularly since then for Lily's chronic arthritis. Lisa was also there at the end when on Wednesday last we had to make the agonising decision to ask her to put our beloved Lily to sleep. Eternal gratitude to you Lisa for your exceptional care of Lily & sympathetic support of us over a long period of time. The Van Klaveren & Fowler families xo Read Less

these guys were deeply disappointing . they have been incompetent at best. the staff have mis ead us in advising what to do with our dog and when we gave this feedback to the vet , they were completely uninterested in hearing it. They shouldnt be allowed to practice in my opinion! Read Less