Rude and unhelpful. They recommended my mother in laws cat be put down. She got a second opinion elsewhere and her cat is now fine. Terrible
Puzur Amurri
1 Jun 2018
REPORT
Excellent service. As cheap as they can be. They have been extremely helpful with my older dog
Naomi Brennan
22 Apr 2018
REPORT
We put a 3 month old puppy in for treatment on two consecutive days. We saw three different vets. The costs were very substantial. There were X-ray/s, intravenous fluids, pain reflief and antobiotics.... Read More
We put a 3 month old puppy in for treatment on two consecutive days. We saw three different vets. The costs were very substantial. There were X-ray/s, intravenous fluids, pain reflief and antobiotics. On the second day when we collected the puppy, the third vet we saw indicated he didn’t know anything about the puppy; hadn’t reviewed the relevant notes; but thought the issue was an infection, not a spinal issue - which was the earlier suggestion. The puppy was no better.
We went to the Animal Emergency Referral Cenre. This time they reviewed all the relevant documents and notes on the puppy from Hamilton Vet. There was an X-ray they said, but the puppy’s limb covered that part of the lung that pneumonia was likely to be found in, if it was present. The puppy had a consistent and frequent cough. We agreed to another X-ray, yes, he had pneumonia, which should have been picked up at Hamilton on day one.
If you want the case to be efficiently and competently handled, our experience would you should not go to Hamilton Vet Clinic. Go to AERC instead. Read Less
Robyn Smith
22 Apr 2018
REPORT
Kind staff ...easy to book and use web site. ..excellent service thank you
Ricky Monachino
13 Apr 2018
REPORT
Friendly service from the reception and vet staff and very reasonably priced :)
Paul Thornton
4 Apr 2018
REPORT
Caesar (mini schnauzer) actually looks forward to his visits. Great staff, always a smile
Fred Stein
19 Mar 2018
REPORT
I can't speak highly enough of these guys. Our family Vet for years. Provided emergency care for our boy Puck after a recent tangle with a 4WD. Nothing was too much trouble. 15 stitches to his hind le... Read More
I can't speak highly enough of these guys. Our family Vet for years. Provided emergency care for our boy Puck after a recent tangle with a 4WD. Nothing was too much trouble. 15 stitches to his hind leg. He's going to be convalescing for a while but without them we could well have lost him. A great practice with talented and caring staff. Read Less
Kate Davidson
5 Jan 2018
REPORT
The staff there are really helpful and friendly. I like invested they are in the health of my animal, rather than motivated by money.My dog Gidget was very well treated whilst in their care. I will d... Read More
The staff there are really helpful and friendly. I like invested they are in the health of my animal, rather than motivated by money.My dog Gidget was very well treated whilst in their care. I will definitely be going back.
Thanks
Kate. Read Less
Ursh anabi
10 Oct 2017
REPORT
Excellent vet, they have been fixing my 2 dogs for years. They did an excellent knee reconstruction on one. 4 years and still good. Fast, helpful, thorough and fairly priced.
mPoleNewcastle
17 May 2017
REPORT
As always amazing team of staff. Are happy to help offer advice and options on all treatments and care
Raul Mercer
6 Mar 2017
REPORT
My wife and I came in here after our dog was hit by a car. The doctors and staff not only helped our dog but they made an extremely terrifying experience easier to handle. They were kind and kept us i... Read More
My wife and I came in here after our dog was hit by a car. The doctors and staff not only helped our dog but they made an extremely terrifying experience easier to handle. They were kind and kept us informed of everything happening. They even gave us regular text messages saying our dog was ok and sent pics of him getting lots of pats. Thank you to Callan and all the staff for being so caring Read Less
Jillian Cosier
28 Feb 2017
REPORT
I cannot praise the team at Hamilton Vet enough for all of their help with our new puppy over the past year. Every time we needed to take her in the staff have been so nice and knowledgeable, passing ... Read More
I cannot praise the team at Hamilton Vet enough for all of their help with our new puppy over the past year. Every time we needed to take her in the staff have been so nice and knowledgeable, passing on great advice and tips. Very reasonably priced and great facility! Read Less
Daniela Labella
22 Feb 2017
REPORT
Very disappointed with our recent experience. The staff are all very nice, however on this occasion we were quoted $290 over the phone to get our female rabbit desexed, which we felt was quite steep b... Read More
Very disappointed with our recent experience. The staff are all very nice, however on this occasion we were quoted $290 over the phone to get our female rabbit desexed, which we felt was quite steep but agreed because we would prefer to have her spayed for health reasons. When I brought her in for the procedure I was advised that they actually charge $355, which is absolutely absurd. I therefore cancelled the procedure.
The sad thing is, the same thing happened to us when we got our male rabbit desexed last April. We called and were quoted $90, but when we got in there it was actually $120. Last time they did honour the quoted price, but not this time.
I've since contacted a different practice, who have quoted $205 + pain relief of $35 if it's required.
Even though we have been clients for a number of years with our dog as well, due to these experiences and the ridiculously high prices, we will not be returning to Hamilton vet clinic. Read Less
Lydia Denny
21 Feb 2017
REPORT
I was nervous bringing my guinea pigs into a new clinic because it seems a lot if vets don't know much about little piggies but I saw Tina and she was very helpful. One one of my piggies was quite ill... Read More
I was nervous bringing my guinea pigs into a new clinic because it seems a lot if vets don't know much about little piggies but I saw Tina and she was very helpful. One one of my piggies was quite ill and Tina gave her medication that fixed her. She also made sure my other piggies was just fine. Now they're both happy and playful again. Read Less
Chris Stuart
9 Feb 2017
REPORT
Really nice guys. My cat had run n away and these guys found her. They stayed open past closing time so I could com collect her. My wife was extremely relieved. Big thanks guys.
Justin Cronin
7 Feb 2017
REPORT
I've been a client of Chris' for the last 10 years with multiple pets. I trust Chris and his team with the care of my dogs and cats. We do doggy day care when the kids are in school and they absolute... Read More
I've been a client of Chris' for the last 10 years with multiple pets. I trust Chris and his team with the care of my dogs and cats. We do doggy day care when the kids are in school and they absolutely love being able to play during the day with their dog friends. I don't have to feel guilty leaving them alone while I'm at work. Read Less
Bella Arielle
16 Feb 2016
REPORT
I followed a Tina Hi here who is a fantastic Vet who specialises in behaviour. I have found the reception staff to be warm and friendly. I have now seen Chris and Laura and they are both beautiful peo... Read More
I followed a Tina Hi here who is a fantastic Vet who specialises in behaviour. I have found the reception staff to be warm and friendly. I have now seen Chris and Laura and they are both beautiful people and very caring.
This is a loving, caring practice - with a genuine love for your family member. Read Less
Jane Wheeler
5 Jan 2016
REPORT
Chris and his team have treated our pets for years. They have always shown respect and understanding to our pets with their various special needs. Our 21 year old Ginger actually enjoyed going there .... Read More
Chris and his team have treated our pets for years. They have always shown respect and understanding to our pets with their various special needs. Our 21 year old Ginger actually enjoyed going there . We will never forget the care and concern the team showed for him in his last days. thanks HVC !Read Less
Allen Mowday
12 Sep 2015
REPORT
Our 15 year old Standard Schnauzer "Tigga" has been a long time customer. Very impressed with the services and all of the staff for their care and concerns for Tigga and ourselves.
Helen Giannopoulos
25 Oct 2014
REPORT
Terrible, terrible. No responsibility for the mistakes they make, poor customer service, stay away if you love your pet. My dog suffered needlessly.
Lani P.
2 Jan 2013
REPORT
On holidays with a 12 week old puppy when your partner's mother tells you his nails are "getting a bit long, aren't they?" It's true, they were. Thankfully a quick call to the team at Hamilton Vet Cli... Read More
On holidays with a 12 week old puppy when your partner's mother tells you his nails are "getting a bit long, aren't they?" It's true, they were. Thankfully a quick call to the team at Hamilton Vet Clinic to discover they do dog grooming and a short car ride to Hamilton later, we were warmly welcomed into the clinic. In 10 minutes we'd been entered into their system and the furball had his nails back to an acceptable level. The team at Hamilton Vet made it seem effortless on a morning when, with a waiting room full of a zoo of animals, they were run off their feet. Read Less
Ben McLaren
13 Mar 2012
REPORT
Just wanted to send a big thankyou to Chris and the team. Have been taking BJ (my golden retriever) to them for years and i highly recommend them as super friendly and professional. 5 Stars!!! *****
Rude and unhelpful. They recommended my mother in laws cat be put down. She got a second opinion elsewhere and her cat is now fine. Terrible
Puzur Amurri
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Excellent service. As cheap as they can be. They have been extremely helpful with my older dog
Naomi Brennan
22 Apr 2018
REPORT
☆☆☆☆☆
REPORT
We put a 3 month old puppy in for treatment on two consecutive days. We saw three different vets. The costs were very substantial. There were X-ray/s, intravenous fluids, pain reflief and antobiotics.... Read More
We put a 3 month old puppy in for treatment on two consecutive days. We saw three different vets. The costs were very substantial. There were X-ray/s, intravenous fluids, pain reflief and antobiotics. On the second day when we collected the puppy, the third vet we saw indicated he didn’t know anything about the puppy; hadn’t reviewed the relevant notes; but thought the issue was an infection, not a spinal issue - which was the earlier suggestion. The puppy was no better.
We went to the Animal Emergency Referral Cenre. This time they reviewed all the relevant documents and notes on the puppy from Hamilton Vet. There was an X-ray they said, but the puppy’s limb covered that part of the lung that pneumonia was likely to be found in, if it was present. The puppy had a consistent and frequent cough. We agreed to another X-ray, yes, he had pneumonia, which should have been picked up at Hamilton on day one.
If you want the case to be efficiently and competently handled, our experience would you should not go to Hamilton Vet Clinic. Go to AERC instead. Read Less
Robyn Smith
22 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Kind staff ...easy to book and use web site. ..excellent service thank you
Ricky Monachino
13 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Friendly service from the reception and vet staff and very reasonably priced :)
Paul Thornton
4 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Caesar (mini schnauzer) actually looks forward to his visits. Great staff, always a smile
Fred Stein
19 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I can't speak highly enough of these guys. Our family Vet for years. Provided emergency care for our boy Puck after a recent tangle with a 4WD. Nothing was too much trouble. 15 stitches to his hind le... Read More
I can't speak highly enough of these guys. Our family Vet for years. Provided emergency care for our boy Puck after a recent tangle with a 4WD. Nothing was too much trouble. 15 stitches to his hind leg. He's going to be convalescing for a while but without them we could well have lost him. A great practice with talented and caring staff. Read Less
Kate Davidson
5 Jan 2018
REPORT
☆☆☆☆☆
REPORT
The staff there are really helpful and friendly. I like invested they are in the health of my animal, rather than motivated by money.My dog Gidget was very well treated whilst in their care. I will d... Read More
The staff there are really helpful and friendly. I like invested they are in the health of my animal, rather than motivated by money.My dog Gidget was very well treated whilst in their care. I will definitely be going back.
Thanks
Kate. Read Less
Ursh anabi
10 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Excellent vet, they have been fixing my 2 dogs for years. They did an excellent knee reconstruction on one. 4 years and still good. Fast, helpful, thorough and fairly priced.
mPoleNewcastle
17 May 2017
REPORT
☆☆☆☆☆
REPORT
As always amazing team of staff. Are happy to help offer advice and options on all treatments and care
Raul Mercer
6 Mar 2017
REPORT
☆☆☆☆☆
REPORT
My wife and I came in here after our dog was hit by a car. The doctors and staff not only helped our dog but they made an extremely terrifying experience easier to handle. They were kind and kept us i... Read More
My wife and I came in here after our dog was hit by a car. The doctors and staff not only helped our dog but they made an extremely terrifying experience easier to handle. They were kind and kept us informed of everything happening. They even gave us regular text messages saying our dog was ok and sent pics of him getting lots of pats. Thank you to Callan and all the staff for being so caring Read Less
Jillian Cosier
28 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I cannot praise the team at Hamilton Vet enough for all of their help with our new puppy over the past year. Every time we needed to take her in the staff have been so nice and knowledgeable, passing ... Read More
I cannot praise the team at Hamilton Vet enough for all of their help with our new puppy over the past year. Every time we needed to take her in the staff have been so nice and knowledgeable, passing on great advice and tips. Very reasonably priced and great facility! Read Less
Daniela Labella
22 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Very disappointed with our recent experience. The staff are all very nice, however on this occasion we were quoted $290 over the phone to get our female rabbit desexed, which we felt was quite steep b... Read More
Very disappointed with our recent experience. The staff are all very nice, however on this occasion we were quoted $290 over the phone to get our female rabbit desexed, which we felt was quite steep but agreed because we would prefer to have her spayed for health reasons. When I brought her in for the procedure I was advised that they actually charge $355, which is absolutely absurd. I therefore cancelled the procedure.
The sad thing is, the same thing happened to us when we got our male rabbit desexed last April. We called and were quoted $90, but when we got in there it was actually $120. Last time they did honour the quoted price, but not this time.
I've since contacted a different practice, who have quoted $205 + pain relief of $35 if it's required.
Even though we have been clients for a number of years with our dog as well, due to these experiences and the ridiculously high prices, we will not be returning to Hamilton vet clinic. Read Less
Lydia Denny
21 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I was nervous bringing my guinea pigs into a new clinic because it seems a lot if vets don't know much about little piggies but I saw Tina and she was very helpful. One one of my piggies was quite ill... Read More
I was nervous bringing my guinea pigs into a new clinic because it seems a lot if vets don't know much about little piggies but I saw Tina and she was very helpful. One one of my piggies was quite ill and Tina gave her medication that fixed her. She also made sure my other piggies was just fine. Now they're both happy and playful again. Read Less
Chris Stuart
9 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Really nice guys. My cat had run n away and these guys found her. They stayed open past closing time so I could com collect her. My wife was extremely relieved. Big thanks guys.
Justin Cronin
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I've been a client of Chris' for the last 10 years with multiple pets. I trust Chris and his team with the care of my dogs and cats. We do doggy day care when the kids are in school and they absolute... Read More
I've been a client of Chris' for the last 10 years with multiple pets. I trust Chris and his team with the care of my dogs and cats. We do doggy day care when the kids are in school and they absolutely love being able to play during the day with their dog friends. I don't have to feel guilty leaving them alone while I'm at work. Read Less
Bella Arielle
16 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I followed a Tina Hi here who is a fantastic Vet who specialises in behaviour. I have found the reception staff to be warm and friendly. I have now seen Chris and Laura and they are both beautiful peo... Read More
I followed a Tina Hi here who is a fantastic Vet who specialises in behaviour. I have found the reception staff to be warm and friendly. I have now seen Chris and Laura and they are both beautiful people and very caring.
This is a loving, caring practice - with a genuine love for your family member. Read Less
Jane Wheeler
5 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Chris and his team have treated our pets for years. They have always shown respect and understanding to our pets with their various special needs. Our 21 year old Ginger actually enjoyed going there .... Read More
Chris and his team have treated our pets for years. They have always shown respect and understanding to our pets with their various special needs. Our 21 year old Ginger actually enjoyed going there . We will never forget the care and concern the team showed for him in his last days. thanks HVC !Read Less
Allen Mowday
12 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Our 15 year old Standard Schnauzer "Tigga" has been a long time customer. Very impressed with the services and all of the staff for their care and concerns for Tigga and ourselves.
Helen Giannopoulos
25 Oct 2014
REPORT
☆☆☆☆☆
REPORT
Terrible, terrible. No responsibility for the mistakes they make, poor customer service, stay away if you love your pet. My dog suffered needlessly.
Lani P.
2 Jan 2013
REPORT
☆☆☆☆☆
REPORT
On holidays with a 12 week old puppy when your partner's mother tells you his nails are "getting a bit long, aren't they?" It's true, they were. Thankfully a quick call to the team at Hamilton Vet Cli... Read More
On holidays with a 12 week old puppy when your partner's mother tells you his nails are "getting a bit long, aren't they?" It's true, they were. Thankfully a quick call to the team at Hamilton Vet Clinic to discover they do dog grooming and a short car ride to Hamilton later, we were warmly welcomed into the clinic. In 10 minutes we'd been entered into their system and the furball had his nails back to an acceptable level. The team at Hamilton Vet made it seem effortless on a morning when, with a waiting room full of a zoo of animals, they were run off their feet. Read Less
Ben McLaren
13 Mar 2012
REPORT
☆☆☆☆☆
REPORT
Just wanted to send a big thankyou to Chris and the team. Have been taking BJ (my golden retriever) to them for years and i highly recommend them as super friendly and professional. 5 Stars!!! *****
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