Did you even read my review???? I am talking about you guys giving me a total different price with desex and all other services which i already asked over the phone. And when i arrived you guys spoke ... Read More
Did you even read my review???? I am talking about you guys giving me a total different price with desex and all other services which i already asked over the phone. And when i arrived you guys spoke in the waiting area and change the price!!!! Infront of all other customers. Do not waist peoples time!
I desex my other cat somewhere else before and trust me the service was allot better than what i got from you guys.
No need to replay with your stupid comments back just to tey to make your self look good. And twist the story around.
My experience with clinic has left me disappointed, ashamed and mislead.
I rang them enquiring about my cat getting desexed and what needed to be done, and so they quoted me around $250 All was well until i brought in my cat. They gave me a completely different quote to what i quoted over the phone. Mind you, the waiting room was full of people and everybody heard the receptionist quote me this new amount $700+ i was shocked, i felt deceived , i was trapped and embarrassed to even decline seeing as eveyone listening to our conversation would judge me. Had she given me the full quote over the phone, i would happily consider my options and take my cat elsewhere.
Heres my advice: be careful when you get quoted from here as you will get trapped and sucked in. Its just plain rude. Read Less
Bart Ashcroft
9 Apr 2018
REPORT
Professional, helpful and friendly employees. Good puppy school.
Sean Conneely
25 Mar 2018
REPORT
My cat has been going here for 10 years, friendly service from all the staff and vets that actually care.
Joshua Del Duca
24 Mar 2018
REPORT
Did work experience there for a week and they are passionate about the animals that come in they always put the animals first. Very friendly stuff, easy to get along with they also taught me a lot o... Read More
Did work experience there for a week and they are passionate about the animals that come in they always put the animals first. Very friendly stuff, easy to get along with they also taught me a lot of things while i was there.
10/10 stars if I could rate it Read Less
Jan Bucton
24 Mar 2018
REPORT
Great & friendly vet. Very helpful and always available to answer questions. Vet staff are very experienced and knowledgeable. The front of house staff, nurses and receptionist are always there with a... Read More
Great & friendly vet. Very helpful and always available to answer questions. Vet staff are very experienced and knowledgeable. The front of house staff, nurses and receptionist are always there with a smile and friendly ear to listen. Highly recommend this vet clinic 😊👍 Read Less
Meme Tiko
21 May 2017
REPORT
Customer service from the front line staff and nurses, fantastic.
However, I question the integrity of the vet physicians, one in particular.
Twice we have been disappointed in how they have appro... Read More
Customer service from the front line staff and nurses, fantastic.
However, I question the integrity of the vet physicians, one in particular.
Twice we have been disappointed in how they have approached the wellbeing of our pets and their delivery of treatment.
They have disregarded our concerns and questions, causing further unnecessary issues.
We will never entrust our pets to this vet clinic again.
I would have rated a higher score for the lovely customer service from receptionist to nurse staff but it would be misleading because the main concern at this clinic are the ethics and medical conduct of the actual vet physicians.Read Less
Sirius Rogers.
8 May 2017
REPORT
Great vets. Catriona has been seeing my dog for years and has been extremely good
Rachena Ek
13 Mar 2017
REPORT
Service here is great - professional, friendly and thorough with vets that care about the well-being of the animals that walk through the door. Would recommend!
Amy Jones
16 Feb 2017
REPORT
Best vet in Sydney! Nurses and vets are so kind and caring, they put your animal first and are always willing to go that extra mile. You can truly see that they care about every single animal that wal... Read More
Best vet in Sydney! Nurses and vets are so kind and caring, they put your animal first and are always willing to go that extra mile. You can truly see that they care about every single animal that walks into their clinic and make it their responsibility to help in every situation. Great friendly staff, top service, would recommend highly to anyone!! Read Less
Briony Scott
5 Feb 2017
REPORT
Extremely happy with service and professionalism of the vets and vet nurses here. I felt understood and my pet was taken good care of. The receptionists are helpful and patient. Well priced fees. Woul... Read More
Extremely happy with service and professionalism of the vets and vet nurses here. I felt understood and my pet was taken good care of. The receptionists are helpful and patient. Well priced fees. Would recommend. Read Less
Olga Pitt
11 Nov 2016
REPORT
Caring vets and nurses. Great place for getting your Maine coon a "lion cut" while having teeth cleaned(under anaesthetic).
Jessica Valencia
23 Jul 2016
REPORT
Warm friendly staff. We have always received extremely caring and professional help for our dog. The team including front desk and Vets love their job and it shows. Our Boxer Dog loves going there and... Read More
Warm friendly staff. We have always received extremely caring and professional help for our dog. The team including front desk and Vets love their job and it shows. Our Boxer Dog loves going there and so do we! Highly recommend them! Read Less
Kimberley Humphries
8 May 2016
REPORT
Massive help to me when my cat broke his foot while i was on holidays. Very much appreciated!
Scott Bucton
24 Feb 2016
REPORT
They are always so friendly and helpful. Very professional! Highly recommended!!!
Claudia Lin
28 Oct 2015
REPORT
Recommend Vet!
Justin Moffatt
26 Oct 2015
REPORT
Great vets! If you have a dog within an hour from Homebush, take your pets here.
Allan Watson
3 Aug 2014
REPORT
Outstanding service. Kind and extremely knowledgable. Calm and confident with our dog. Clean modern shop with a good range of pet supplies with easy street parking nearby. Admin staff are also friend... Read More
Outstanding service. Kind and extremely knowledgable. Calm and confident with our dog. Clean modern shop with a good range of pet supplies with easy street parking nearby. Admin staff are also friendly and efficient. Highly recommended. Read Less
Andrea W
6 Jun 2013
REPORT
Our dog was recently ill with vomiting and diarrhea. He saw Catriona who was so gentle and kind and treated him quickly and correctly. They even followed up with a telephone call to check how he was g... Read More
Our dog was recently ill with vomiting and diarrhea. He saw Catriona who was so gentle and kind and treated him quickly and correctly. They even followed up with a telephone call to check how he was going a week later. Also the nurses are so helpful and always make you feel welcome.Read Less
Did you even read my review???? I am talking about you guys giving me a total different price with desex and all other services which i already asked over the phone. And when i arrived you guys spoke ... Read More
Did you even read my review???? I am talking about you guys giving me a total different price with desex and all other services which i already asked over the phone. And when i arrived you guys spoke in the waiting area and change the price!!!! Infront of all other customers. Do not waist peoples time!
I desex my other cat somewhere else before and trust me the service was allot better than what i got from you guys.
No need to replay with your stupid comments back just to tey to make your self look good. And twist the story around.
My experience with clinic has left me disappointed, ashamed and mislead.
I rang them enquiring about my cat getting desexed and what needed to be done, and so they quoted me around $250 All was well until i brought in my cat. They gave me a completely different quote to what i quoted over the phone. Mind you, the waiting room was full of people and everybody heard the receptionist quote me this new amount $700+ i was shocked, i felt deceived , i was trapped and embarrassed to even decline seeing as eveyone listening to our conversation would judge me. Had she given me the full quote over the phone, i would happily consider my options and take my cat elsewhere.
Heres my advice: be careful when you get quoted from here as you will get trapped and sucked in. Its just plain rude. Read Less
Bart Ashcroft
9 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Professional, helpful and friendly employees. Good puppy school.
Sean Conneely
25 Mar 2018
REPORT
☆☆☆☆☆
REPORT
My cat has been going here for 10 years, friendly service from all the staff and vets that actually care.
Joshua Del Duca
24 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Did work experience there for a week and they are passionate about the animals that come in they always put the animals first. Very friendly stuff, easy to get along with they also taught me a lot o... Read More
Did work experience there for a week and they are passionate about the animals that come in they always put the animals first. Very friendly stuff, easy to get along with they also taught me a lot of things while i was there.
10/10 stars if I could rate it Read Less
Jan Bucton
24 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Great & friendly vet. Very helpful and always available to answer questions. Vet staff are very experienced and knowledgeable. The front of house staff, nurses and receptionist are always there with a... Read More
Great & friendly vet. Very helpful and always available to answer questions. Vet staff are very experienced and knowledgeable. The front of house staff, nurses and receptionist are always there with a smile and friendly ear to listen. Highly recommend this vet clinic 😊👍 Read Less
Meme Tiko
21 May 2017
REPORT
☆☆☆☆☆
REPORT
Customer service from the front line staff and nurses, fantastic.
However, I question the integrity of the vet physicians, one in particular.
Twice we have been disappointed in how they have appro... Read More
Customer service from the front line staff and nurses, fantastic.
However, I question the integrity of the vet physicians, one in particular.
Twice we have been disappointed in how they have approached the wellbeing of our pets and their delivery of treatment.
They have disregarded our concerns and questions, causing further unnecessary issues.
We will never entrust our pets to this vet clinic again.
I would have rated a higher score for the lovely customer service from receptionist to nurse staff but it would be misleading because the main concern at this clinic are the ethics and medical conduct of the actual vet physicians.Read Less
Sirius Rogers.
8 May 2017
REPORT
☆☆☆☆☆
REPORT
Great vets. Catriona has been seeing my dog for years and has been extremely good
Rachena Ek
13 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Service here is great - professional, friendly and thorough with vets that care about the well-being of the animals that walk through the door. Would recommend!
Amy Jones
16 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Best vet in Sydney! Nurses and vets are so kind and caring, they put your animal first and are always willing to go that extra mile. You can truly see that they care about every single animal that wal... Read More
Best vet in Sydney! Nurses and vets are so kind and caring, they put your animal first and are always willing to go that extra mile. You can truly see that they care about every single animal that walks into their clinic and make it their responsibility to help in every situation. Great friendly staff, top service, would recommend highly to anyone!! Read Less
Briony Scott
5 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Extremely happy with service and professionalism of the vets and vet nurses here. I felt understood and my pet was taken good care of. The receptionists are helpful and patient. Well priced fees. Woul... Read More
Extremely happy with service and professionalism of the vets and vet nurses here. I felt understood and my pet was taken good care of. The receptionists are helpful and patient. Well priced fees. Would recommend. Read Less
Olga Pitt
11 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Caring vets and nurses. Great place for getting your Maine coon a "lion cut" while having teeth cleaned(under anaesthetic).
Jessica Valencia
23 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Warm friendly staff. We have always received extremely caring and professional help for our dog. The team including front desk and Vets love their job and it shows. Our Boxer Dog loves going there and... Read More
Warm friendly staff. We have always received extremely caring and professional help for our dog. The team including front desk and Vets love their job and it shows. Our Boxer Dog loves going there and so do we! Highly recommend them! Read Less
Kimberley Humphries
8 May 2016
REPORT
☆☆☆☆☆
REPORT
Massive help to me when my cat broke his foot while i was on holidays. Very much appreciated!
Scott Bucton
24 Feb 2016
REPORT
☆☆☆☆☆
REPORT
They are always so friendly and helpful. Very professional! Highly recommended!!!
Claudia Lin
28 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Recommend Vet!
Justin Moffatt
26 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Great vets! If you have a dog within an hour from Homebush, take your pets here.
Allan Watson
3 Aug 2014
REPORT
☆☆☆☆☆
REPORT
Outstanding service. Kind and extremely knowledgable. Calm and confident with our dog. Clean modern shop with a good range of pet supplies with easy street parking nearby. Admin staff are also friend... Read More
Outstanding service. Kind and extremely knowledgable. Calm and confident with our dog. Clean modern shop with a good range of pet supplies with easy street parking nearby. Admin staff are also friendly and efficient. Highly recommended. Read Less
Andrea W
6 Jun 2013
REPORT
☆☆☆☆☆
REPORT
Our dog was recently ill with vomiting and diarrhea. He saw Catriona who was so gentle and kind and treated him quickly and correctly. They even followed up with a telephone call to check how he was g... Read More
Our dog was recently ill with vomiting and diarrhea. He saw Catriona who was so gentle and kind and treated him quickly and correctly. They even followed up with a telephone call to check how he was going a week later. Also the nurses are so helpful and always make you feel welcome.Read Less