Took my 14 year old dog there on Monday the 1st June as she wasn’t eating and was wheezing over the weekend. They took bloods and then told me that she had high elevated levels of calcium and a high count in her liver - either meant cancer or cushings disease. Was told I had to bring her back on Tuesday for a liver ultrasound. They said all was normal!! Then they convinced me to put Bravecto spot on tick liquid on her back as they said there are ticks in the area. I told them she had never had it before and was it safe and maybe we should wait till she was better and they assured me it was ok. Later that night she started coughing and was really off and lethargic with laboured breathing. Took her back in on Thursday and they took more blood from her jugular to send off to QLD as the vet then announced that did I know that she had a heart murmur??? Why didn’t she discover this murmur on Monday when she listened for the wheezing!! Was told the results would only be back either on Sat or Tuesday as it’s public holiday tomorrow. I asked them to give her medication as she was struggling and they said no. Long story short, she collapsed on Sat night (and I called the vet in Medowie on Sat for the results and told them she was battling to breathe and the receptionist said Aaaw) and we rushed her to the emergency vet in Newcastle and had to put her to sleep / heart failure. Medowie vet $1000 later and another $500 to put her to sleep. I called the vet on Tuesday and she said the bloods confirmed Heart Disease, too late my dog was dead. She then told me that the disease overtook the diagnosis - what??? If they had diagnosed from the onset my dog would not have had to suffer like she did. They are disgusting and feral. Money hungry grubs and no duty of care. Read Less

We have been taking our boys to Noah's Ark since we moved up from Sydney almost 6 years ago. The staff have always been friendly & informative. They have been supportive of the changing health issues of our "aging gentlemen". Read Less