Would not take my animals anywhere else. They are great.
Kelly Williams
19 Jun 2018
REPORT
Great vet but they can improve on customer service wait time. One time there was five people lining up and I had to wait a while to be served. Maybe prioritize or reduce the time it takes to complete ... Read More
Great vet but they can improve on customer service wait time. One time there was five people lining up and I had to wait a while to be served. Maybe prioritize or reduce the time it takes to complete a task. Read Less
Kat Hines
1 Jun 2018
REPORT
Such beautiful, professional, caring staff who I would happily trust my fur baby's life with. These guys are tops
Jase Here
29 May 2018
REPORT
Good service. The girls are really helpful
Jen Mccarthy
13 May 2018
REPORT
Its a sad state of affairs when a long time customers cat in pain (after having his nose almost ripped off) is denied treatment because I was unable to pay today and asked for a weeks grace. I've alwa... Read More
Its a sad state of affairs when a long time customers cat in pain (after having his nose almost ripped off) is denied treatment because I was unable to pay today and asked for a weeks grace. I've always paid their high prices in the past. Never again. Its pretty obvious what's important - not the animals :/ Read Less
Kylie McKean
10 Apr 2018
REPORT
My dog had a knee reconstruction, and the staff and quality of care they gave him was amazing. I couldn't have hoped for any better.
Mike Smith
16 Mar 2018
REPORT
We have visited a number of vets in the Shire and for me the truth about a place comes out when you are most in need. We were regulars at another establishment but in a late night emergency we were t... Read More
We have visited a number of vets in the Shire and for me the truth about a place comes out when you are most in need. We were regulars at another establishment but in a late night emergency we were told by the person at the vet to go somewhere else. Amazing - we really needed help. These guys took us in and helped - and ever since have had our custom. Good vets who care Read Less
Mitchell Serena
22 Jan 2018
REPORT
Can’t recommend highly enough! Over the last 6 years our rabbits have seen many of the vets on staff here, and they’ve all been absolutely wonderful - caring, thorough, knowledgeable & great communica... Read More
Can’t recommend highly enough! Over the last 6 years our rabbits have seen many of the vets on staff here, and they’ve all been absolutely wonderful - caring, thorough, knowledgeable & great communicators. The opening hours are also really convenient. Read Less
Gray Drever
3 Jan 2018
REPORT
We came here last light with our little cat Ollie but sadly she passed away before we got to the door. She had been poisoned. We were both distressed but the 2 young ladies on duty were both very prof... Read More
We came here last light with our little cat Ollie but sadly she passed away before we got to the door. She had been poisoned. We were both distressed but the 2 young ladies on duty were both very professional and compassionate. Thank you so much. Read Less
Pam Anderson
21 Nov 2017
REPORT
Excellent, caring service for your pet and kind understanding of your needs as the pet's owner. Long opening hours and 7 days a week. Pet care needs such as specialist pet foods and accessories from t... Read More
Excellent, caring service for your pet and kind understanding of your needs as the pet's owner. Long opening hours and 7 days a week. Pet care needs such as specialist pet foods and accessories from toys to treats available. My personal experience was the overwhelming depth of concern and kindness, not only for my very ill cat, but also towards my son and myself and our wellbeing from all the staff. Really outstanding.
Opening hours : Mon - Fri 7AM > 11PM
Sat + Sun 7AM > 8PM
Public Holidays 7AM > 5PM Read Less
Karl Geddes
18 May 2017
REPORT
Great staff really caring about your best friend
Atheieye
14 May 2017
REPORT
These guys are fantastic at what they do, I will recommend them to anyone around the area who needs a vet.
Lyn Cain
28 Mar 2017
REPORT
Rachel and Toby were so lovely. Stayed back to see our cat. Nothing was a problem. We never felt rushed and I would highly recommend this vet clinic. Thank you so much
Trevor Romer
26 Mar 2017
REPORT
Open 7am to 11pm every day. Expensive,but nothing's too good for your pet. They have a social conscience and participate in "Pets in the Park"
Marcus Thor
23 Jan 2017
REPORT
Open till late. Great staff, very friendly. Really helped my wife through a difficult time. Has become our preferred vet through the experience.
RonSue Alexander
8 Jan 2017
REPORT
Staff friendly and helpful. Very caring. Clean premises.
Michelle Notley-Smith
7 Jan 2017
REPORT
My gorgeous Birman Cat bit through a glo stick and was foaming/spitting from the mouth Saturday evening. They helped me out over the phone....saved me a trip over there not to mention the time and the... Read More
My gorgeous Birman Cat bit through a glo stick and was foaming/spitting from the mouth Saturday evening. They helped me out over the phone....saved me a trip over there not to mention the time and the money. Really appreciated their help. Read Less
Sarah Hemsley
23 Dec 2016
REPORT
Out of all the vets in the Sutherland shire I highly recommend this one, not once have I ever had a bad experience with these guys. They have been the most supportive group of people through my grief ... Read More
Out of all the vets in the Sutherland shire I highly recommend this one, not once have I ever had a bad experience with these guys. They have been the most supportive group of people through my grief and happiness with all the animals I have taken there. No matter what these people always have time and patience for anybody. Bless Read Less
Colette Duff
22 Dec 2016
REPORT
This whole team is fabulous. We've still got our baby because of their professionalism and expertise.
Viktoriya Maryamova
16 Dec 2016
REPORT
It was not first time when I called in panic of my cat condition and was admitted on emergency or on morning of very next day. I always took my Marselena there. This veterinary hospital is a right pla... Read More
It was not first time when I called in panic of my cat condition and was admitted on emergency or on morning of very next day. I always took my Marselena there. This veterinary hospital is a right place for sick kitty. There are good doctors and attentive staff. Thanks for being here for our pets! Read Less
Sylvia Kimpton
7 Dec 2016
REPORT
Fantastic work you guys do to keep our pets healthy
Jason Budden
8 Nov 2016
REPORT
Thank you for your expertise and advice. Friendly vet and staff.
Keryl Benson
12 Oct 2016
REPORT
I cannot recommend this veterinary hospital highly enough. After having a NOT so pleasant experience at another clinic nearby, I was referred to Sylvania vet by a friend for a second opinion. I am so ... Read More
I cannot recommend this veterinary hospital highly enough. After having a NOT so pleasant experience at another clinic nearby, I was referred to Sylvania vet by a friend for a second opinion. I am so Glad I took my sick kitty there. From the moment we walked in the door to seeing the vet (Elouise) to leaving, it was such a pleasant experience. The staff were so thorough, caring and compassionate. The staff explained what was going on rather than just giving you the bill and pushing you out the door. I would not hesitate to take my pets there again. Read Less
Pat Mayer
10 Aug 2016
REPORT
This Sunday my got up weak and wobbly. It was wonderful to be able to take her to her own vet (for 15 3/4 years) and have all her medical records there. The doctors and staff worked tirelessly to try ... Read More
This Sunday my got up weak and wobbly. It was wonderful to be able to take her to her own vet (for 15 3/4 years) and have all her medical records there. The doctors and staff worked tirelessly to try to save her. They kept me informed until she passed away "surrounded by her friends". Through years of grooming, long periods of boarding through my illnesses and routine pet care, the doctors and staff were there for us. This is a wonderful facilit, O highly recommend it Read Less
theriding fish
5 Aug 2016
REPORT
they saved our cats life that had liver poisoning would highly recommend them to any one in the area
Aman Gupta
9 Jun 2016
REPORT
Highly recommended vet in the shire area. They are great with our dog and the staff is very friendly and helpful. They have late opening hours in the evenings which is very handy and offer 24 hour eme... Read More
Highly recommended vet in the shire area. They are great with our dog and the staff is very friendly and helpful. They have late opening hours in the evenings which is very handy and offer 24 hour emergency support. They even have a great selection of pet food and offer puppy preschool which was very good. Read Less
Saunya Ross
6 Jun 2016
REPORT
I would definitely refer family and friends to Sylvania Vet! All the staff was knowledgeable, helpful and friendly! They took time to get to know me and my Boxer, Zeus making both of us feel at ease... Read More
I would definitely refer family and friends to Sylvania Vet! All the staff was knowledgeable, helpful and friendly! They took time to get to know me and my Boxer, Zeus making both of us feel at ease! All my questions were addressed and any concerns about wether or not they were the vet for us were eliminated early in the visit. I love that they offer after hours care and they are a one stop shop- vet, grooming, daycare, dental! I'm glad I was referred to Sylvania Vet! Read Less
Brittany ShayMarie Stewart
7 May 2016
REPORT
Beautiful place with genuine people with passion for all animals. We found 4 little kittens that were in desperate need for help in which Sylvania Veterinary Hopsital took them in. Upon visiting toda... Read More
Beautiful place with genuine people with passion for all animals. We found 4 little kittens that were in desperate need for help in which Sylvania Veterinary Hopsital took them in. Upon visiting today, it was fantastic to see these kittens are in brilliant health, and ready for adoption. It was also clear that they had given a lot of time, love and energy towards these rescues. Good job guys! Glad we made the right decision in taking them to you. Read Less
Brianna Bershtein
3 Nov 2015
REPORT
DO NOT board your cats here. I left my cats here for 1 hour before I had to take them out. Dirty, smelly, cruel and INFESTED with fleas. I went in there for 5 minutes to say my goodbyes to the cats th... Read More
DO NOT board your cats here. I left my cats here for 1 hour before I had to take them out. Dirty, smelly, cruel and INFESTED with fleas. I went in there for 5 minutes to say my goodbyes to the cats then walked out with fleas on me DISGUSTING!! These people DO NOT care about the health and welfare of your pet they are just in it for the money. Overall this place is the defentition of ANIMAL CREULTY!! Absolutely disgusted.Read Less
Mad Toby
29 Oct 2015
REPORT
My golden retriever was loosing weight and had lost her appetite. We had no idea what the problem was? When I called our regular vet's office, they said they had availability days later. In a situatio... Read More
My golden retriever was loosing weight and had lost her appetite. We had no idea what the problem was? When I called our regular vet's office, they said they had availability days later. In a situation like we were experiencing, time was of the essence. Certainly wasn't going to have her suffer through the issue. We heard about Sylvania Vets and decided to contact them.
Dr. David Lee was very knowledgable, attentive, informed and was so gentle and complimentary with our pet. After a shot of antibiotics, we were on our way home. The Nurses called they next day to check on our little girl and followed the call up with a sweet card.
A week later, our pet saw Dr. Munro. She was pretty great too. She was very helpful and supportive with an issue we were having.
They totally won us over. So grateful to them for helping us through this rough situations. Read Less
Trina Johnson
27 Aug 2015
REPORT
Very compassionate, incredibly willing to spend time to discuss options with you.
Expert care, have been with them for 15 years and would definitely recommend.
lucyliu77
5 Jan 2015
REPORT
If you love your pets, don't take them to Sylvania. Given that I only live up the road from them, they would have been the easiest option. I don't have time to go into the details of the horrific expe... Read More
If you love your pets, don't take them to Sylvania. Given that I only live up the road from them, they would have been the easiest option. I don't have time to go into the details of the horrific experience we endured there, or the numerous negative experiences my friends (and their family) have also experienced. I almost lost my dog, who ended up coming home in atrocious condition (almost dead), from a simple infection. He came home worse than when he went in, after spending two weeks there.
I later took him to two other vets, hoping that he would come good. The simply diagnosis was "neglect" from the care he was supposed to have received from Sylvania. Luckily, in the end he did recover. It seems they are only in it for the money, and don't really care for the welfare of the animals.
I got the chance to "look behind the scenes" and saw the condition of the cages in which the animals are kept in the back of the surgery - disgusting!!!
If you love your furry babies as much as I love mine, take them to Kirrawee Vet. They are a godsend. Professional, clean, caring... Just check out Kirrawee's reviews. Read Less
Would not take my animals anywhere else. They are great.
Kelly Williams
19 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Great vet but they can improve on customer service wait time. One time there was five people lining up and I had to wait a while to be served. Maybe prioritize or reduce the time it takes to complete ... Read More
Great vet but they can improve on customer service wait time. One time there was five people lining up and I had to wait a while to be served. Maybe prioritize or reduce the time it takes to complete a task. Read Less
Kat Hines
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Such beautiful, professional, caring staff who I would happily trust my fur baby's life with. These guys are tops
Jase Here
29 May 2018
REPORT
☆☆☆☆☆
REPORT
Good service. The girls are really helpful
Jen Mccarthy
13 May 2018
REPORT
☆☆☆☆☆
REPORT
Its a sad state of affairs when a long time customers cat in pain (after having his nose almost ripped off) is denied treatment because I was unable to pay today and asked for a weeks grace. I've alwa... Read More
Its a sad state of affairs when a long time customers cat in pain (after having his nose almost ripped off) is denied treatment because I was unable to pay today and asked for a weeks grace. I've always paid their high prices in the past. Never again. Its pretty obvious what's important - not the animals :/ Read Less
Kylie McKean
10 Apr 2018
REPORT
☆☆☆☆☆
REPORT
My dog had a knee reconstruction, and the staff and quality of care they gave him was amazing. I couldn't have hoped for any better.
Mike Smith
16 Mar 2018
REPORT
☆☆☆☆☆
REPORT
We have visited a number of vets in the Shire and for me the truth about a place comes out when you are most in need. We were regulars at another establishment but in a late night emergency we were t... Read More
We have visited a number of vets in the Shire and for me the truth about a place comes out when you are most in need. We were regulars at another establishment but in a late night emergency we were told by the person at the vet to go somewhere else. Amazing - we really needed help. These guys took us in and helped - and ever since have had our custom. Good vets who care Read Less
Mitchell Serena
22 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Can’t recommend highly enough! Over the last 6 years our rabbits have seen many of the vets on staff here, and they’ve all been absolutely wonderful - caring, thorough, knowledgeable & great communica... Read More
Can’t recommend highly enough! Over the last 6 years our rabbits have seen many of the vets on staff here, and they’ve all been absolutely wonderful - caring, thorough, knowledgeable & great communicators. The opening hours are also really convenient. Read Less
Gray Drever
3 Jan 2018
REPORT
☆☆☆☆☆
REPORT
We came here last light with our little cat Ollie but sadly she passed away before we got to the door. She had been poisoned. We were both distressed but the 2 young ladies on duty were both very prof... Read More
We came here last light with our little cat Ollie but sadly she passed away before we got to the door. She had been poisoned. We were both distressed but the 2 young ladies on duty were both very professional and compassionate. Thank you so much. Read Less
Pam Anderson
21 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Excellent, caring service for your pet and kind understanding of your needs as the pet's owner. Long opening hours and 7 days a week. Pet care needs such as specialist pet foods and accessories from t... Read More
Excellent, caring service for your pet and kind understanding of your needs as the pet's owner. Long opening hours and 7 days a week. Pet care needs such as specialist pet foods and accessories from toys to treats available. My personal experience was the overwhelming depth of concern and kindness, not only for my very ill cat, but also towards my son and myself and our wellbeing from all the staff. Really outstanding.
Opening hours : Mon - Fri 7AM > 11PM
Sat + Sun 7AM > 8PM
Public Holidays 7AM > 5PM Read Less
Karl Geddes
18 May 2017
REPORT
☆☆☆☆☆
REPORT
Great staff really caring about your best friend
Atheieye
14 May 2017
REPORT
☆☆☆☆☆
REPORT
These guys are fantastic at what they do, I will recommend them to anyone around the area who needs a vet.
Lyn Cain
28 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Rachel and Toby were so lovely. Stayed back to see our cat. Nothing was a problem. We never felt rushed and I would highly recommend this vet clinic. Thank you so much
Trevor Romer
26 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Open 7am to 11pm every day. Expensive,but nothing's too good for your pet. They have a social conscience and participate in "Pets in the Park"
Marcus Thor
23 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Open till late. Great staff, very friendly. Really helped my wife through a difficult time. Has become our preferred vet through the experience.
RonSue Alexander
8 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Staff friendly and helpful. Very caring. Clean premises.
Michelle Notley-Smith
7 Jan 2017
REPORT
☆☆☆☆☆
REPORT
My gorgeous Birman Cat bit through a glo stick and was foaming/spitting from the mouth Saturday evening. They helped me out over the phone....saved me a trip over there not to mention the time and the... Read More
My gorgeous Birman Cat bit through a glo stick and was foaming/spitting from the mouth Saturday evening. They helped me out over the phone....saved me a trip over there not to mention the time and the money. Really appreciated their help. Read Less
Sarah Hemsley
23 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Out of all the vets in the Sutherland shire I highly recommend this one, not once have I ever had a bad experience with these guys. They have been the most supportive group of people through my grief ... Read More
Out of all the vets in the Sutherland shire I highly recommend this one, not once have I ever had a bad experience with these guys. They have been the most supportive group of people through my grief and happiness with all the animals I have taken there. No matter what these people always have time and patience for anybody. Bless Read Less
Colette Duff
22 Dec 2016
REPORT
☆☆☆☆☆
REPORT
This whole team is fabulous. We've still got our baby because of their professionalism and expertise.
Viktoriya Maryamova
16 Dec 2016
REPORT
☆☆☆☆☆
REPORT
It was not first time when I called in panic of my cat condition and was admitted on emergency or on morning of very next day. I always took my Marselena there. This veterinary hospital is a right pla... Read More
It was not first time when I called in panic of my cat condition and was admitted on emergency or on morning of very next day. I always took my Marselena there. This veterinary hospital is a right place for sick kitty. There are good doctors and attentive staff. Thanks for being here for our pets! Read Less
Sylvia Kimpton
7 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic work you guys do to keep our pets healthy
Jason Budden
8 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Thank you for your expertise and advice. Friendly vet and staff.
Keryl Benson
12 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I cannot recommend this veterinary hospital highly enough. After having a NOT so pleasant experience at another clinic nearby, I was referred to Sylvania vet by a friend for a second opinion. I am so ... Read More
I cannot recommend this veterinary hospital highly enough. After having a NOT so pleasant experience at another clinic nearby, I was referred to Sylvania vet by a friend for a second opinion. I am so Glad I took my sick kitty there. From the moment we walked in the door to seeing the vet (Elouise) to leaving, it was such a pleasant experience. The staff were so thorough, caring and compassionate. The staff explained what was going on rather than just giving you the bill and pushing you out the door. I would not hesitate to take my pets there again. Read Less
Pat Mayer
10 Aug 2016
REPORT
☆☆☆☆☆
REPORT
This Sunday my got up weak and wobbly. It was wonderful to be able to take her to her own vet (for 15 3/4 years) and have all her medical records there. The doctors and staff worked tirelessly to try ... Read More
This Sunday my got up weak and wobbly. It was wonderful to be able to take her to her own vet (for 15 3/4 years) and have all her medical records there. The doctors and staff worked tirelessly to try to save her. They kept me informed until she passed away "surrounded by her friends". Through years of grooming, long periods of boarding through my illnesses and routine pet care, the doctors and staff were there for us. This is a wonderful facilit, O highly recommend it Read Less
theriding fish
5 Aug 2016
REPORT
☆☆☆☆☆
REPORT
they saved our cats life that had liver poisoning would highly recommend them to any one in the area
Aman Gupta
9 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Highly recommended vet in the shire area. They are great with our dog and the staff is very friendly and helpful. They have late opening hours in the evenings which is very handy and offer 24 hour eme... Read More
Highly recommended vet in the shire area. They are great with our dog and the staff is very friendly and helpful. They have late opening hours in the evenings which is very handy and offer 24 hour emergency support. They even have a great selection of pet food and offer puppy preschool which was very good. Read Less
Saunya Ross
6 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I would definitely refer family and friends to Sylvania Vet! All the staff was knowledgeable, helpful and friendly! They took time to get to know me and my Boxer, Zeus making both of us feel at ease... Read More
I would definitely refer family and friends to Sylvania Vet! All the staff was knowledgeable, helpful and friendly! They took time to get to know me and my Boxer, Zeus making both of us feel at ease! All my questions were addressed and any concerns about wether or not they were the vet for us were eliminated early in the visit. I love that they offer after hours care and they are a one stop shop- vet, grooming, daycare, dental! I'm glad I was referred to Sylvania Vet! Read Less
Brittany ShayMarie Stewart
7 May 2016
REPORT
☆☆☆☆☆
REPORT
Beautiful place with genuine people with passion for all animals. We found 4 little kittens that were in desperate need for help in which Sylvania Veterinary Hopsital took them in. Upon visiting toda... Read More
Beautiful place with genuine people with passion for all animals. We found 4 little kittens that were in desperate need for help in which Sylvania Veterinary Hopsital took them in. Upon visiting today, it was fantastic to see these kittens are in brilliant health, and ready for adoption. It was also clear that they had given a lot of time, love and energy towards these rescues. Good job guys! Glad we made the right decision in taking them to you. Read Less
Brianna Bershtein
3 Nov 2015
REPORT
☆☆☆☆☆
REPORT
DO NOT board your cats here. I left my cats here for 1 hour before I had to take them out. Dirty, smelly, cruel and INFESTED with fleas. I went in there for 5 minutes to say my goodbyes to the cats th... Read More
DO NOT board your cats here. I left my cats here for 1 hour before I had to take them out. Dirty, smelly, cruel and INFESTED with fleas. I went in there for 5 minutes to say my goodbyes to the cats then walked out with fleas on me DISGUSTING!! These people DO NOT care about the health and welfare of your pet they are just in it for the money. Overall this place is the defentition of ANIMAL CREULTY!! Absolutely disgusted.Read Less
Mad Toby
29 Oct 2015
REPORT
☆☆☆☆☆
REPORT
My golden retriever was loosing weight and had lost her appetite. We had no idea what the problem was? When I called our regular vet's office, they said they had availability days later. In a situatio... Read More
My golden retriever was loosing weight and had lost her appetite. We had no idea what the problem was? When I called our regular vet's office, they said they had availability days later. In a situation like we were experiencing, time was of the essence. Certainly wasn't going to have her suffer through the issue. We heard about Sylvania Vets and decided to contact them.
Dr. David Lee was very knowledgable, attentive, informed and was so gentle and complimentary with our pet. After a shot of antibiotics, we were on our way home. The Nurses called they next day to check on our little girl and followed the call up with a sweet card.
A week later, our pet saw Dr. Munro. She was pretty great too. She was very helpful and supportive with an issue we were having.
They totally won us over. So grateful to them for helping us through this rough situations. Read Less
Trina Johnson
27 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Very compassionate, incredibly willing to spend time to discuss options with you.
Expert care, have been with them for 15 years and would definitely recommend.
lucyliu77
5 Jan 2015
REPORT
☆☆☆☆☆
REPORT
If you love your pets, don't take them to Sylvania. Given that I only live up the road from them, they would have been the easiest option. I don't have time to go into the details of the horrific expe... Read More
If you love your pets, don't take them to Sylvania. Given that I only live up the road from them, they would have been the easiest option. I don't have time to go into the details of the horrific experience we endured there, or the numerous negative experiences my friends (and their family) have also experienced. I almost lost my dog, who ended up coming home in atrocious condition (almost dead), from a simple infection. He came home worse than when he went in, after spending two weeks there.
I later took him to two other vets, hoping that he would come good. The simply diagnosis was "neglect" from the care he was supposed to have received from Sylvania. Luckily, in the end he did recover. It seems they are only in it for the money, and don't really care for the welfare of the animals.
I got the chance to "look behind the scenes" and saw the condition of the cages in which the animals are kept in the back of the surgery - disgusting!!!
If you love your furry babies as much as I love mine, take them to Kirrawee Vet. They are a godsend. Professional, clean, caring... Just check out Kirrawee's reviews. Read Less