Not even worthy of 1 star. I brought my dog in who had swelling and bruising on her stomach where she has had previous surgeries and tumors removed. Dale the vet spent more time disgustingly looking at my crouch as he knelt down to my dog. Feeling uncomfortable I knelt down also. After being given no more information than I had already worked out myself Dale prescribed antibiotics and gave one to my dog then and there without telling me what it was or how much this medication would cost. I then headed back to the front desk where I was given the total of over $170. I asked what this was for. Just the consultation and 1 week of antibiotics. I asked how much the antibiotics are. $103 I told the vet that that is ridicules and I have never had to pay this amount for medication before. I asked if there was anything else I could have. Dale came over and tried to explain that these are very strong antibiotics and if I can pay for them the next day. I explained that it's not that I can not afford this but I won't pay that when I know it's not necessary. I was then charged the consultation fee and $30.60 for a single tablet that Dale had given my dog without even asking or quoting me for. I then drove my dog to a different vet where in just a few minutes I was told what was wrong with her, why it had happened and what we need to do in the future, how and what costs I would be looking at. This was a vet that has never seen my dog before and had no medical history for her. This vet prescribed a course of antibiotics within seconds of me being there and explained that these are the best to treat soft tissue infection. Consultation and medication for $60. I will never go back to Thornton Veterinary Clinic. I have dealt with far too many vets having an older dog with cancer who is now prone to different problems and it is infuriating how many vets have zero compassion and only see $$$$. Not to mention having someone stare at your groin rather than your face. 😡 Read Less

I have my two Burmese cats looked after by this Clinic and I must say they always go above and beyond to help. I rang this morning to say I was going to be late and it was never a problem. My kitten was put straight in to get an ultrasound. Thank you to all the wonderful vets and nursesRead Less

You guys are so great with both our dogs! Oscar doesn't like getting treatments but you guys are so patient with him and Luna is crazy but loves seeing you guys.. Wouldn't go anywhere else!! Thank you so much Read Less

Our little Fox Terrier needed a leg amputation recently. The staff went above and beyond in helping me transport her from Thornton clinic to R Terrace by coming in the car with me. Then during her stay they included us and didn't make me leave as they were stabilizing her and when my husband turned up they let him see her straight away. We were told to take all the time we needed with her. This was comforting as we were very emotional. I found all staff to be helpful, positive and compassionate . Many thanks to Jess being Roxys nurse Read Less

Brilliant. You and your pet are in very safe hands. We even had an emergency call with Dale on Mother's Day, nothing is too much trouble for all of the staff. Anna was brilliant explaining everything. Highly recommend. Read Less

Thank you so so much to the beautiful ladies at the Thornton vet hospital who looked after my puppy Boss today. Such wonderful friendly service as always. So appreciative of your time as you always explain everything and are always so helpful. I honestly wouldn't trust another vet hospital other than you as you have always provided the best service there is! Thank you so much again means the world. Xx Read Less

Well what can I say about this amazing Thornton/ Irrawang vet clinics. Super Dale and all the Super team go over and beyond. Showing much love care and dedication to their profession. But with what I see in the tender love and trust... Is something you cannot teach.. It's just there. Whenever I have needed them, they have always been there. Thankyou for caring for Gus and Lilly Holt. You have made them part of your vet family and you will always be part of theirs. Cheers Lorelle,Phill and Abbey. Read Less

Very helpful when I rang at open on a Monday due to my poor dog not being able to move at midnight on the Sunday night. They squeezed us right in and got him sorted out let us know he has bad athritis but with the right treatment he would be almost as good as gold. We thought it was the end of our poor boy but 3 weeks latter he is doing 100x better Read Less