MyVet is a group of family-owned Veterinary hospitals located in Springfield Lakes, Kuraby in South Brisbane and Tweed Heads, Billinudgel & Byron Bay in Northern NSW.
Reviews
Wayne Martin
11 Apr 2018
REPORT
We recently adopted an older Persian cat from My Vet when her owner died. The staff were very helpful and caring with lots of advice and information to help us with our adoption and our existing cat. ... Read More
We recently adopted an older Persian cat from My Vet when her owner died. The staff were very helpful and caring with lots of advice and information to help us with our adoption and our existing cat. They were also very caring and helpful when sadly one of our fur babies died. They took care of everything for us and we received a beautiful box with his ashes. Great, helpful, friendly service! Read Less
Kiki Elder
19 Jan 2018
REPORT
Great vets & friendly service
Helen Thompson
24 Oct 2017
REPORT
Great people who look after and care for me fur babies
The Real PT
1 Jul 2017
REPORT
The best place to take my border collie!
steve Whiteside
29 Apr 2016
REPORT
Took my little mate in for a skin allergy and he was prescribed tablets, followed directions and dosage amounts exactly, ended up with a convolting dog constantly spewing because of an overdose, then ... Read More
Took my little mate in for a skin allergy and he was prescribed tablets, followed directions and dosage amounts exactly, ended up with a convolting dog constantly spewing because of an overdose, then charged an extra couple of hundred for a needle to stop him spewing, if you go here for a $60 visit be prepared to pay 200 because they don't believe in telling people about there sneaky extra costs like checking ears or skin scrapings until you are ready to pay, if you like your dog go somewhere else. Read Less
Sandy Brown
7 Apr 2016
REPORT
Would not go near these guys with a ten foot barge pole. Try any other vet.
alicesmithnanna
24 Feb 2016
REPORT
They have always been very friendly and helpful. Always busy so be patient, as that's a good thing ! Shows you how good they are , as so many people go
k Bell
14 Aug 2015
REPORT
We are so disappointed with the treatment we received at the MyVet Billinudgel. We were baby sitting an 80year old ladies dog when it became unwell. We rushed it to MyVet at Billinudgel where the dog ... Read More
We are so disappointed with the treatment we received at the MyVet Billinudgel. We were baby sitting an 80year old ladies dog when it became unwell. We rushed it to MyVet at Billinudgel where the dog died the next morning. This dog was this ladies life and we were devastated to tell her and it was terribly awkward to give her the bill for almost $900. We had numerous calls to the vet to arrange a cremation the following days after the dog died, never once did MyVet mention that there was any more money owing.
When the elderly lady returned we had to let her know her precious little dog had died, she was shattered. She paid us for the vet bill but 4 weeks after the dog had died, the cremation had happened we received another bill for $500.
I phoned the vet to discuss that this was not our dog, we were baby sitting and why was this not told to us before we told the elderly lady and how can we ask her to pay this now. Also how could they charge $500 when I paid in full and was about to take the dog home but she had a bad turn while I was there and died in less than 1 hour.you would expect to pay something but $500 for so short a time did not make sense to me.
There was no final notice with a due date, no warning that they would be getting debt collectors. We thought the matter was still in discussions until we received a bill now for almost $650.
This vet is about money and I would not recommend to anyone to take their precious pets to them. I have love dogs, have dogs and worked with dogs for 16 years and have never experienced a vet clinic so heartless and for the money.
Read Less
John Locker
13 Aug 2015
REPORT
very caring very professional I highly recommend them
Tammie Jaeger
28 Nov 2014
REPORT
With many thanks to the caring staff at Tweed, we had to make the sad decision to put out Jet boy to sleep 3 weeks ago, the sympathy card we received this week was a lovely gesture xx
Leanne Holland
8 Jan 2014
REPORT
My four legged baby, Seymour, is much happier tonight after a day in the care of this awesome crew!
MyVet is a group of family-owned Veterinary hospitals located in Springfield Lakes, Kuraby in South Brisbane and Tweed Heads, Billinudgel & Byron Bay in Northern NSW.
We recently adopted an older Persian cat from My Vet when her owner died. The staff were very helpful and caring with lots of advice and information to help us with our adoption and our existing cat. ... Read More
We recently adopted an older Persian cat from My Vet when her owner died. The staff were very helpful and caring with lots of advice and information to help us with our adoption and our existing cat. They were also very caring and helpful when sadly one of our fur babies died. They took care of everything for us and we received a beautiful box with his ashes. Great, helpful, friendly service! Read Less
Kiki Elder
19 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Great vets & friendly service
Helen Thompson
24 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Great people who look after and care for me fur babies
The Real PT
1 Jul 2017
REPORT
☆☆☆☆☆
REPORT
The best place to take my border collie!
steve Whiteside
29 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Took my little mate in for a skin allergy and he was prescribed tablets, followed directions and dosage amounts exactly, ended up with a convolting dog constantly spewing because of an overdose, then ... Read More
Took my little mate in for a skin allergy and he was prescribed tablets, followed directions and dosage amounts exactly, ended up with a convolting dog constantly spewing because of an overdose, then charged an extra couple of hundred for a needle to stop him spewing, if you go here for a $60 visit be prepared to pay 200 because they don't believe in telling people about there sneaky extra costs like checking ears or skin scrapings until you are ready to pay, if you like your dog go somewhere else. Read Less
Sandy Brown
7 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Would not go near these guys with a ten foot barge pole. Try any other vet.
alicesmithnanna
24 Feb 2016
REPORT
☆☆☆☆☆
REPORT
They have always been very friendly and helpful. Always busy so be patient, as that's a good thing ! Shows you how good they are , as so many people go
k Bell
14 Aug 2015
REPORT
☆☆☆☆☆
REPORT
We are so disappointed with the treatment we received at the MyVet Billinudgel. We were baby sitting an 80year old ladies dog when it became unwell. We rushed it to MyVet at Billinudgel where the dog ... Read More
We are so disappointed with the treatment we received at the MyVet Billinudgel. We were baby sitting an 80year old ladies dog when it became unwell. We rushed it to MyVet at Billinudgel where the dog died the next morning. This dog was this ladies life and we were devastated to tell her and it was terribly awkward to give her the bill for almost $900. We had numerous calls to the vet to arrange a cremation the following days after the dog died, never once did MyVet mention that there was any more money owing.
When the elderly lady returned we had to let her know her precious little dog had died, she was shattered. She paid us for the vet bill but 4 weeks after the dog had died, the cremation had happened we received another bill for $500.
I phoned the vet to discuss that this was not our dog, we were baby sitting and why was this not told to us before we told the elderly lady and how can we ask her to pay this now. Also how could they charge $500 when I paid in full and was about to take the dog home but she had a bad turn while I was there and died in less than 1 hour.you would expect to pay something but $500 for so short a time did not make sense to me.
There was no final notice with a due date, no warning that they would be getting debt collectors. We thought the matter was still in discussions until we received a bill now for almost $650.
This vet is about money and I would not recommend to anyone to take their precious pets to them. I have love dogs, have dogs and worked with dogs for 16 years and have never experienced a vet clinic so heartless and for the money.
Read Less
John Locker
13 Aug 2015
REPORT
☆☆☆☆☆
REPORT
very caring very professional I highly recommend them
Tammie Jaeger
28 Nov 2014
REPORT
☆☆☆☆☆
REPORT
With many thanks to the caring staff at Tweed, we had to make the sad decision to put out Jet boy to sleep 3 weeks ago, the sympathy card we received this week was a lovely gesture xx
Leanne Holland
8 Jan 2014
REPORT
☆☆☆☆☆
REPORT
My four legged baby, Seymour, is much happier tonight after a day in the care of this awesome crew!