Over the years I've taken many of my goats to Mcgraths hill vets and have had house calls from them too. There have been many times when I've had complex problems with complex needs and the vets and vet nurses have always been really good with knowing exactly what to do and taking really good care of the animals. The clinic is also well equipped. For that i'm very grateful mcgraths hill vets have been there in times of emergency. I believe they are one of the best vets in the area. Especially for animals like goats. Read Less

Not even worth 1 star...I only gave 1 star as I had to put a star to write a review. I was a potential new customer to McGrath's Hill Veterinary wanting to get our puppy/ fur baby desexed I had booked our puppy in with McGrath's Hill Veterinary and then found some disturbing reviews on the internet. I had also asked for people's opinions on Facebook which lead to further disturbing reviews. After reading these bad reviews we then decided to cancel the appointment, so doing the right thing I called McGrath's Hill Veterinary to cancel the booking so that they were not allocating a spot for a puppy that wouldn't be coming in. I explained to the staff member who I spoke with at McGrath's Hill Veterinary that I wanted to cancel the appointment (not even mentioning why) she was so rude and abrupt and everything was a big effort. She couldn't find me in the system so she then became even more rude and abrupt and I did not appreciate the way she was talking to me. So I decided to then to tell her the exact reason why I was cancelling the appointment (seeing all the bad/ disturbing reviews) so she said to me " well that's good then" and she hung up on me before I could even give her more personal details so she could cancel the appointment. Absolutely appalling service, definitely not recommended and they have now lost a potential customer. I wouldn't dream of putting any pets in their care!! Read Less

Booked my male guinea pig in for desexing operation after being advised that the 'head vet' was experienced in doing the operation. I spoke with her via phone first to ensure she did have experience as the operation is not a routinely performed one. She did, so I went ahead. On the day I was unable to see her before the operation. The operation proceeded and all was supposedly 'fine', but he was sent home on antibiotics. That's when the difficulties began. There were post operation complications, but trying to see the head vet to have her recheck the guinea pig was near on impossible, as was trying to get her to return a call. At one stage I became very frustrated over the phone with my inability to see/have her return my calls, as I could see the guinea pig was potentially developing an infection. At that point the vet who was on the other end of the line laughed, which floored me. Yes, it's 'just' a guinea pig to them - but not to myself or the children he belongs to. At one point I was told to bring him back on the weekend she was on, IF he was displaying heat/leakage at the wound site. He wasn't, so I (uneasily) didn't take him back that weekend. I ended up taking him back less than two weeks later, opting to take whoever was on, as it was clear by then he was getting infected. The junior vet quite simply had no idea what to do, beyond telling me the head vet would be back in tomorrow and I could leave him overnight. I was there first thing in the morning and leaving him another 24hrs before he was seen was not an option at this stage. I asked for antibiotics at least - she gave the wrong dosage, something picked up by the next vet I rushed him to, and confirmed by her own head vet when I finally got her to return my call, nearly two weeks after she had first performed the operation. She did actually make one attempt early in the piece, left a msg saying she was heading out, I rang back 5mins after this msg and she was already gone. In short, the post operative services were non existent. My guinea pig will likely succumb to the infection he has, and my initial cost of 130 odd dollars to desex him, are now well over 400.00 trying to save his life. Take your large animals there, as this is what they subsequently told me they really do, but don't go near them with your small ones. Very, very disappointed, unimpressed and sad at what has subsequently unfolded. Read Less

Great people at this practice. I found a dead cat whilst at work out on the road. They scanned it for a chip (unfortunately there wasn't one) then disposed of the poor critter's body for me. Very helpful and compassionate service.Read Less