Being going to them for over ten years. Very professional and down to earth. Saved me a lot of money And heartache over the years. Very straight talking and have the best interests of your fur baby at heart. Read Less

We had a mixed experience with the veterinary clinic in West Ryde. We rang in advanced and made an appointment for a general check up for our 2 ferrets. When we arrived 5 minutes before our appointment we were told it was going to be a 40 minute wait until we could be seen as there were 4 walk ins in front of us. As we lived very close up the road and the waiting room was extremely cramped, the receptionist offered to give us a call when the person in front of us went in to see the vet. We obliged, a little annoyed that we were up for a long wait when we had booked. An hour goes by and we are still waiting to be called back. I rang to be answered by someone else, saying she wasn't sure why we hadn't been called yet and she would make sure we were to be called within minutes. Our receptionist rang back then saying the person who was before us had gone in, no mention of us having to call in first. We came back and sat for approx 15 minutes before going in to see the vet, the person who came out of the vet was not in the waiting to be seen when we had come in before. Honestly we were not happy at this point and feeling like we had been forgotten and that walk ins were more prioritised then actual bookings. However things took a turn for the positive when we actually saw the vet. She was lovely and gave us the first actual apology for the wait and mix up that had happened with our booking. Then she proceeded to be so kind to both our ferrets and was very helpful. We would honestly go back, might not bother with a booking though as we wasted half a day waiting around for them after making one. They really don't honour their bookings and place much more importance on walk ins. However their actual vets are lovely and very caring and kind and are good hands for your pets. They also have reasonable prices with general check ups being $60 per pet. Read Less

KILLED MY 4 MONTH OLD KITTEN!! 😭 (desexing, vaccinations and microchipping) Instead of calling me to go down and calm her or even them trying to calm her down after seeing how anxious and stressed she was, they just held her down and jabbed her with the anesthesia! Which caused her heart to give out. All they said was sorry and gave me my dead cat wrapped up in a towel. They tried to justify that it was the cats fault and not theirs. Tried to get me to feel sorry for them because she scratched and bit them. She was my whole life! She was my threapy pet! Read Less

First is the cost, much less expensive than the other vets around. Half for most of the treatments. The vet I see is very sympathetic and has gone above and beyond every time. I definately recommend d especially for the cost as vet bills get pricey with with multiple pets! Read Less

Since moving to Sydney, we are so grateful to our neighbour who referred us to West Ryde Vet because these guys are amazing. The reviews say it all. They are all incredibly professional and friendly and reasonably priced. They have seen our Pugalier numerous times for Anal gland issues amongst other things, and we recently decided to get surgery to get them removed. David Croft is a Excellent and skilled vet who has done an amazing job with our Albert who is recovering really well. Read Less

The vet services are superb, especially David Croft who is highly skilled and experienced has gone beyond and above his duties to check on my cat at home as it has a surgery to remove its anal gland. The whole team of vets are very professional and friendly. I would highly recommend this place to anyone! Read Less

The vet service and puppy class are excellent! They know what they are talking about. We had our puppy class with Linda and she explained every single detail about how to take care of our puppy and train him appropriately. In other occasion, we brought our puppy to West Ryde Vet Clinic for second opinion regarding gastrotomy as our emergency vet hospital near my area recommended to do so. David, the owner of West Ryde Vet Clinic, took care of my puppy for few days and in the end he reassured me not to go with surgery as it was unnecessary. All in all, we recommend West Ryde Vet Clinic to dog owners. Their services are very good. Read Less

Very caring and kind staff - they explained every procedure in language I understood, giving me the ability to make an informed decision on my dog's surgery - I would recommend them to anyone - even stayed after hours happily at the consultation Read Less

We have had to rescue a kitten and another homeless cat this vet clinic has been helpful in lending us traps advising what the best thing for the traped strays would be I happily trust them with my fur babies and that does not easily happen.Read Less

I came here with my precious Angel as it was recommended by the pound I adopted her from. Understandably when I arrived it was 6:30pm, half an hour to closing time, however the nurse nor the vet seemed to have little interest in us when I waited at the entrance. They were all cooing over the dog that was before Angel. When we were finally summoned into the room, the vet didn't even bother to introduce himself (seeing that I've never been there before, usually they do introduce themselves), had a quick poke at Angel and dismissed us with a wave of hand, saying that she'll be fine. Not exactly the caring and loving attitude towards animals I would expect from a vet! I would probably only return if there is an emergency, otherwise I think I'll drive that little bit further to my old vet who is loving towards all animals, not just certain types. (Angel is a cat) Read Less