Glenhaven and Winston Hills Veterinary Hospitals
Winston Hills, New South Wales
Reviews
Katrina Zhao
25 Jun 2018
REPORT
A great spaying was done on my dog she’s recovering well and the incision was conservative!
Nyina Sandercoe
14 Mar 2018
REPORT
Great, heart felt, smart and understanding vets
Antonia Medcalf
19 Jan 2018
REPORT
Wrong surgery. Told a tooth and two fats lumps need removing by Gordon. Call three times to get a quote and each time, busy or just wasn't done, but on the third call she says she will call me back. T...
Wrong surgery. Told a tooth and two fats lumps need removing by Gordon. Call three times to get a quote and each time, busy or just wasn't done, but on the third call she says she will call me back. This is over two days and two women (4 calls where I say a tooth and two fat lumps or two lumps).
After the surgery, I see my dog has a surgical mark on his back and a fat lump still on his leg. When inquiring, Gordon did not write in his notes he wanted to take out the two fat lumps, nor did the women who I spoke to inform the vet it was a fat lump on his leg.
They did find a wart which was discussed with Gordon on his back and thought that is what I was talking about, like I am a vet. But the new vet who did the surgery now tells me he does not need the fat lump on his leg removed.
Caution. I paid for a surgical removal of a wart which I did not want done, let alone a surgery to begin with. Trust your gut, I know I did not and this has resulted in the unnecessary.
Nick Harrison
6 Dec 2017
REPORT
Always friendly people there. They have looked after our pet flawlessly for the past 13 years.
Peter Crute
2 Oct 2017
REPORT
Friendly and knowledgeable staff. Drop in appointments are allowed. Generally don't need to.wait long to see the vet
Peter Cleary
3 Mar 2017
REPORT
Very happy with the service here. When our dog ruptured his ACL they advised us of the cost throughout and were more than fair with there charges for what is typically a very expensive procedure. They...
Very happy with the service here. When our dog ruptured his ACL they advised us of the cost throughout and were more than fair with there charges for what is typically a very expensive procedure. They even helped with rhe insurance paperwork. They really care about the animals and don't just treat it as a business.
danie kitching
13 Jan 2017
REPORT
Will be letting all of our friends and family with animals in the hills district know to avoid this place. Rude service, overly expensive and overall traumatic experience.
Julie Montana
26 Nov 2016
REPORT
Our dog wasn't well when we arrived. The vet asked direct questions to determine our dog's history quickly. In my heart i knew it was serious this was also confirmed after some testing. Through out th...
Our dog wasn't well when we arrived. The vet asked direct questions to determine our dog's history quickly. In my heart i knew it was serious this was also confirmed after some testing. Through out the vet was conscious of the cost and advised me accordingly. Unfortunately there wasn't much we could do for our beautiful companion. And the vet was absolutely amazing through out. The care level not just for our dog but us as well. We later received a beautiful card in the mail a couple of days later, which to me only confirms the level of care. Thank you
Lox FourTwoNine
5 Oct 2016
REPORT
We've been going here for a number of years for our cats. Rebecca in particular has been great (the preferred vet to see for cats imo). She's really been good to us.
Sarah Mesiti
24 Jul 2015
REPORT
Our dog has been coming here as a pup and we have always found them to be thorough and very helpful in stressful situations with a young dog. Always get seen promptly and quickly.
Highly recommended ...
Our dog has been coming here as a pup and we have always found them to be thorough and very helpful in stressful situations with a young dog. Always get seen promptly and quickly.
Highly recommended the team here.
Scott Parker
4 Apr 2015
REPORT
Had a good experience. Was able to get straight in without an appointment. The vet was very helpful and gave good guidance on our treatment options and what might have caused the issue.
The treatmen...
Had a good experience. Was able to get straight in without an appointment. The vet was very helpful and gave good guidance on our treatment options and what might have caused the issue.
The treatment seemed relatively cheap but that was for our treatment - can't really speak for other issues.
Happy to have found this place as it's quite close to home. Will use again.
J Crouch
30 Jan 2013
REPORT
I have been to this clinic a couple of times now. The first time, the vet wanted us to pay almost $1,000 for surgery on my pet without even knowing what the issue was - but telling me it could be 'lif...
I have been to this clinic a couple of times now. The first time, the vet wanted us to pay almost $1,000 for surgery on my pet without even knowing what the issue was - but telling me it could be 'life threatening'. I ended up asking for a second opinion elsewhere and it ended up being something minor which only needed an anti inflammatory shot (no tests needed, and my pet is fine)
The second time I went to the clinic was worse. The vet seemed to have the same 'throw money at it' tactic, and was rushing through the consultation - she wouldn't listen to the symptoms my pet was having and how long he was actually having them for, again telling me that it could be 'life threatening' and we need to do some tests and... well basically throw a lot of money at it... I wasn't keen to do so, and was rushed out of the room once she knew this.
I really feel like the consultation was a complete rip off, I will be taking my pet else ware next time, where they know what they are talking about, and are not rude or pushy sales people.
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Book an Appointment
Online booking unavailable
Please call
(02) 9624 4111
195 Caroline Chisholm Drive
Winston Hills New South Wales 2153
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:00AM-12:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Glenhaven and Winston Hills Veterinary Hospitals
Winston Hills, New South Wales
195 Caroline Chisholm Drive
Winston Hills New South Wales 2153
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Katrina Zhao
25 Jun 2018
A great spaying was done on my dog she’s recovering well and the incision was conservative!
Nyina Sandercoe
14 Mar 2018
Great, heart felt, smart and understanding vets
Antonia Medcalf
19 Jan 2018
Wrong surgery. Told a tooth and two fats lumps need removing by Gordon. Call three times to get a quote and each time, busy or just wasn't done, but on the third call she says she will call me back. T...
Wrong surgery. Told a tooth and two fats lumps need removing by Gordon. Call three times to get a quote and each time, busy or just wasn't done, but on the third call she says she will call me back. This is over two days and two women (4 calls where I say a tooth and two fat lumps or two lumps).
After the surgery, I see my dog has a surgical mark on his back and a fat lump still on his leg. When inquiring, Gordon did not write in his notes he wanted to take out the two fat lumps, nor did the women who I spoke to inform the vet it was a fat lump on his leg.
They did find a wart which was discussed with Gordon on his back and thought that is what I was talking about, like I am a vet. But the new vet who did the surgery now tells me he does not need the fat lump on his leg removed.
Caution. I paid for a surgical removal of a wart which I did not want done, let alone a surgery to begin with. Trust your gut, I know I did not and this has resulted in the unnecessary.
Nick Harrison
6 Dec 2017
Always friendly people there. They have looked after our pet flawlessly for the past 13 years.
Peter Crute
2 Oct 2017
Friendly and knowledgeable staff. Drop in appointments are allowed. Generally don't need to.wait long to see the vet
Peter Cleary
3 Mar 2017
Very happy with the service here. When our dog ruptured his ACL they advised us of the cost throughout and were more than fair with there charges for what is typically a very expensive procedure. They...
Very happy with the service here. When our dog ruptured his ACL they advised us of the cost throughout and were more than fair with there charges for what is typically a very expensive procedure. They even helped with rhe insurance paperwork. They really care about the animals and don't just treat it as a business.
danie kitching
13 Jan 2017
Will be letting all of our friends and family with animals in the hills district know to avoid this place. Rude service, overly expensive and overall traumatic experience.
Julie Montana
26 Nov 2016
Our dog wasn't well when we arrived. The vet asked direct questions to determine our dog's history quickly. In my heart i knew it was serious this was also confirmed after some testing. Through out th...
Our dog wasn't well when we arrived. The vet asked direct questions to determine our dog's history quickly. In my heart i knew it was serious this was also confirmed after some testing. Through out the vet was conscious of the cost and advised me accordingly. Unfortunately there wasn't much we could do for our beautiful companion. And the vet was absolutely amazing through out. The care level not just for our dog but us as well. We later received a beautiful card in the mail a couple of days later, which to me only confirms the level of care. Thank you
Lox FourTwoNine
5 Oct 2016
We've been going here for a number of years for our cats. Rebecca in particular has been great (the preferred vet to see for cats imo). She's really been good to us.
Sarah Mesiti
24 Jul 2015
Our dog has been coming here as a pup and we have always found them to be thorough and very helpful in stressful situations with a young dog. Always get seen promptly and quickly.
Highly recommended ...
Our dog has been coming here as a pup and we have always found them to be thorough and very helpful in stressful situations with a young dog. Always get seen promptly and quickly.
Highly recommended the team here.
Scott Parker
4 Apr 2015
Had a good experience. Was able to get straight in without an appointment. The vet was very helpful and gave good guidance on our treatment options and what might have caused the issue.
The treatmen...
Had a good experience. Was able to get straight in without an appointment. The vet was very helpful and gave good guidance on our treatment options and what might have caused the issue.
The treatment seemed relatively cheap but that was for our treatment - can't really speak for other issues.
Happy to have found this place as it's quite close to home. Will use again.
J Crouch
30 Jan 2013
I have been to this clinic a couple of times now. The first time, the vet wanted us to pay almost $1,000 for surgery on my pet without even knowing what the issue was - but telling me it could be 'lif...
I have been to this clinic a couple of times now. The first time, the vet wanted us to pay almost $1,000 for surgery on my pet without even knowing what the issue was - but telling me it could be 'life threatening'. I ended up asking for a second opinion elsewhere and it ended up being something minor which only needed an anti inflammatory shot (no tests needed, and my pet is fine)
The second time I went to the clinic was worse. The vet seemed to have the same 'throw money at it' tactic, and was rushing through the consultation - she wouldn't listen to the symptoms my pet was having and how long he was actually having them for, again telling me that it could be 'life threatening' and we need to do some tests and... well basically throw a lot of money at it... I wasn't keen to do so, and was rushed out of the room once she knew this.
I really feel like the consultation was a complete rip off, I will be taking my pet else ware next time, where they know what they are talking about, and are not rude or pushy sales people.
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CLAIM IT HEREIncorrect information? Let us know