We booked our dog before closing last Thursday and paid a higher fee for him to be seen 'after hours' for a 5 min consult to be told he had gastro, and pushed out the door with a $100 nausea injection (for a dog that was off his food not vomiting) and electrolytes. Apparently tests could wait till the next day, and obviously the vet just wanted to go home. Called next day to say he was worse and was asked how much money we had as tests would be over $1000. By this stage our pup was much worse but we were told we had to sort finance first and the vet wouldn't be in till after 5 so wouldn't be seen till 7.20pm. Took him to another vet who immediately diagnosed him with obstruction and acute kidney failure, emergency surgery and antibiotics were started (and for less than the cost of greencrosses 'tests', but was by now too late to save him as he had declined too far overnight. Called to tell greencross and they said 'oh interesting, we'll update his file, thanks'. Misdiagnosis, lack of appropriate care and examination, complete lack of empathy, driven by money. Disgusted and angry that I paid so much money for nothing but a waste of time which could have saved our loved dog if Id just taken him to the other better vet sooner. Read Less