Everyone was so kind and welcoming. We just moved to Brisbane and have had trouble finding a vet that we loved as much as our old one, but I definitely feel like our search has ended. We felt really w... Read More
Everyone was so kind and welcoming. We just moved to Brisbane and have had trouble finding a vet that we loved as much as our old one, but I definitely feel like our search has ended. We felt really welcome and they handled both of our cats with care and affection. Definitely recommend :) Read Less
Stede Nyland
21 Jan 2018
REPORT
This place is awesome! Helpful, personable and great prices!! They always remember us.
Dawn Pedder
21 Jan 2018
REPORT
I was quoted $17.60 to have my chicken put to sleep. I was change $55 with no explanation. I was too distressed to argue. The receptionist was lovely but the vet was awful. No words of comfort just ge... Read More
I was quoted $17.60 to have my chicken put to sleep. I was change $55 with no explanation. I was too distressed to argue. The receptionist was lovely but the vet was awful. No words of comfort just get in and get it done. It made an already sad experience worse with the last memory of my pet a particularly upsetting one. My usual vet retired recently and i won't be using this surgery again. Read Less
Kaycee McGuigan
21 Dec 2017
REPORT
I recently moved suburbs which then meant of course a change in vet clinics. My family have been going to the same vet for over 10 years so I was very hesitant on trying a new clinic.
After one of m... Read More
I recently moved suburbs which then meant of course a change in vet clinics. My family have been going to the same vet for over 10 years so I was very hesitant on trying a new clinic.
After one of my friends referred me to Leanne and Paul (who also happen to be her aunt and uncle!) I could not be more THRILLED with how wonderful Leanne was with my cat. Winston is a special guy with severe anxiety issues and the tendency to attack anyone and everyone.
From the moment I put his cage on the table Leanne was in complete control. I'd never seen Winston be so calm with anyone before. From that moment on I knew this was our new vet clinic. Leanne was so soothing, calming and explained everything so well to me to help me completely understand. Winston was also at ease on the table the entire time (also a rare occurrence!!).
This morning I needed to take Winston in again, and hearing that Leanne was on holiday made me a little anxious not knowing if the new nurse would be able to handle my little aggressive fluff ball... I was wrong!! Tina was exactly like Leanne and absolutely wonderful.
I cannot be more grateful that I have finally found a reliable and amazing vet clinic (that is actually better than my families clinic i have been going to the last 10+ years). No matter how far I move now I definitely will be taking Winston to Grange Vet for all future appointments.
Thank you so much to the entire team. You are amazing. Read Less
Sandy Minck
10 Oct 2017
REPORT
I have been using Grange Vet Surgery for my pets for many years. I always receive friendly, efficient and caring service. My concerns and opinions are always welcomed. I always receive prompt replies ... Read More
I have been using Grange Vet Surgery for my pets for many years. I always receive friendly, efficient and caring service. My concerns and opinions are always welcomed. I always receive prompt replies to the occasional emails I send. I couldn't recommend the team more highly. Thanks again Grange Vet Surgery. Read Less
Sam Davidson
29 Apr 2017
REPORT
Since our return to Australia in 2011, Paul and his team have cared for our beloved middle eastern desert dog Matilda. She has had some big health challenges and Paul has worked with us to keep her w... Read More
Since our return to Australia in 2011, Paul and his team have cared for our beloved middle eastern desert dog Matilda. She has had some big health challenges and Paul has worked with us to keep her well and thriving. Sadly tonight we had to put her to sleep after a tough fight with pancreatitis. The whole team did everything possible medically and emotionally to support our girl and us. Public holidays, after hours, they were there for us and her and cared for her beautifully. We were not expecting to be there tonight, and were very touched to see one of the nurses had put love hearts on her bandages before leaving her - they could not have known we'd see that! And on a public holiday long weekend, Paul had set up Nanny cam so he could keep an eye on her right through the night. Integrity is doing the right thing when no one sees you and these people are in it for the right reasons and truly care. If you value a swanky new waiting room with a flatscreen tv and rows of pet accessories this is not the place for you. If you want an experienced team of vets and nurses to give you no nonsense advice and to care about your animals, don't hesitate to trust Grange Vet Surgery with your fur baby. Read Less
Dinesh Peiris
11 Apr 2017
REPORT
Recently our beloved dog Ruby had a severe problem with her throat. Over a couple of days her throat became very swollen, Dr Paul, Kathy and Claudia were so caring during this time of huge stress for ... Read More
Recently our beloved dog Ruby had a severe problem with her throat. Over a couple of days her throat became very swollen, Dr Paul, Kathy and Claudia were so caring during this time of huge stress for our family. The problem was resolved after a long operation, Ruby has now returned to her normal self, we are so pleased with service at the Grange Vet Surgery. Read Less
sonia wilkie
11 Apr 2017
REPORT
Most people only make a review when they are unhappy, I want to make this review because I am very happy with the service provided by Dr Paul, Dr Leanne and Dr Tina. We were new puppy owners six month... Read More
Most people only make a review when they are unhappy, I want to make this review because I am very happy with the service provided by Dr Paul, Dr Leanne and Dr Tina. We were new puppy owners six months ago, all vaccinations and the desexing operation were performed at the Grange Vet. They were unfailingly pleasant, approachable and full of good advice, the desexing operation when off without a hitch, Smudge recovered fully by the next day and is now roaring again. I highly recommend this veterinary clinic. Read Less
Wesley Botha
11 Apr 2017
REPORT
From the moment we called to book our appointment it was the most unwelcoming experience. From the receptionist to the vet we did not receive as little as a smile or hello. It felt like we were nothin... Read More
From the moment we called to book our appointment it was the most unwelcoming experience. From the receptionist to the vet we did not receive as little as a smile or hello. It felt like we were nothing but an inconvenience taking our 12 week old puppy to get her second vaccine. The way she was handled was very discomforting. You'd think a veterinarian would have a passion for helping and caring for animals. Our puppy has a very gentle nature and was shaking like a leaf by the time the ordeal was complete. The table she was placed on was uneven and put at a height our small puppy would of broken her legs if she had of fell and the vet did not watch or hold her at all. On three occasions she nearly slipped. Needless to say extremely upset and disappointed. No sense of customer service at all, zero welcoming and no care or compassion for THEIR chosen careers. Read Less
AVC Campbella
27 Mar 2017
REPORT
Grange Vet Surgery go above and beyond to help you. Not only do they exert themselves to help your pets, but they also work tirelessly to support animal rescue groups like mine. The girls do long a... Read More
Grange Vet Surgery go above and beyond to help you. Not only do they exert themselves to help your pets, but they also work tirelessly to support animal rescue groups like mine. The girls do long and late hours and are ALWAYS run off their feet - but still work hard to help you. Rachel & Claudia are super helpful, even responding to urgent late night messages, Dr Paul is unfailingly kind & compassionate, and Cathy, the practice manger, is very knowledgeable and just lovely to chat to. I am so grateful for everything Grange Vet has done to support the many animals I have sent through their doors. Many rescue animals owe their lives to Grange Vet, and I have nothing but respect and gratitude for the team. Read Less
Faith Smith
21 Nov 2016
REPORT
My family have been taking our family pets to Dr Paul at The Grange Vet Surgery for a good 20 years, receiving the best veterinary care, amazing service and the kindest treatment from all staff. After... Read More
My family have been taking our family pets to Dr Paul at The Grange Vet Surgery for a good 20 years, receiving the best veterinary care, amazing service and the kindest treatment from all staff. After moving from the area a few years back, I am more than happy to travel the distance (ensuring his comfort) to give my dog the best possible treatment and care he deserves with a vet that I know actually cares. Read Less
Sally Lancaster
30 Oct 2016
REPORT
Always been wonderful, caring and knowledgeable with our cat and dog.
So lucky to have such a great local vet practice.
Mel Lanie
30 Sep 2016
REPORT
I love this clinic and the staff. Caring, compassionate, willing to help wherever they can. I cannot speak more highly of a wonderful team of knowledgeable staff who are very efficient and go above an... Read More
I love this clinic and the staff. Caring, compassionate, willing to help wherever they can. I cannot speak more highly of a wonderful team of knowledgeable staff who are very efficient and go above and beyond. Read Less
David Crofts
26 Sep 2016
REPORT
Thank you, from the bottom of our heart, for all the care you provided for Maya over 11 wonderful years of his life. Dr. Paul was the most professional vet we have ever had the pleasure of dealing wit... Read More
Thank you, from the bottom of our heart, for all the care you provided for Maya over 11 wonderful years of his life. Dr. Paul was the most professional vet we have ever had the pleasure of dealing with, and following a recent, traumatic accident, went above and beyond to give Maya the care he needed to make a full recovery.
We are sad to have lost Maya to an unrelated illness, but take comfort in knowing that his last months were the happiest he lived - all thanks to the dedication of the team at Grange Vet Surgery. Read Less
Damian Nikolov
13 Jun 2016
REPORT
My Partner & I have just moved to Grange & have been hesitant to change Vets but so glad we did, we love them! Such fantastic service and the Vet really took the time to learn about our 2 Weimaraners.... Read More
My Partner & I have just moved to Grange & have been hesitant to change Vets but so glad we did, we love them! Such fantastic service and the Vet really took the time to learn about our 2 Weimaraners. He and the nurse( or training Vet, not sure apologies) with him both gave us some great advice and really took the time to get to know us and our pups! So nice to have such a great vet so local that really cares about our pets as much as us! Thanks to all the Team at Grange VET Read Less
Laura A.
31 Aug 2015
REPORT
My cat is a scrappy little thing. He refuses to stay indoors at night, preferring instead to roam the neighborhood getting into mischief.On one occasion he got into a dust-up with a feline foe and aft... Read More
My cat is a scrappy little thing. He refuses to stay indoors at night, preferring instead to roam the neighborhood getting into mischief.On one occasion he got into a dust-up with a feline foe and after a couple of days of limping around tragically we bit the (financial) bullet and took him into Grange Vet Surgery for a look- over.The girl on reception was great to deal with when booking and on arrival, and the vet we saw is brilliant- my Max fell in love with her. I wish I could remember her name to recommend her. Thankfully his injuries were nothing to be concerned about and after a quick antibiotic injection and a (very reasonably priced, thankfully) payment we were on our way. I'll definitely bring him back next time he decides to have a biff, but I hope it's not for a while. Read Less
Lauren S.
30 Jul 2015
REPORT
Good vets that don't try to up sell you on everything. Easy to get into and they took good care of my dog when he had an operation
Len Booth
8 Jan 2015
REPORT
I found the Grange Vet Surgery to be very professional. The staff show excellent customer service and truly care about you and your pet. Pricing is very reasonable and I would definitely go back again... Read More
I found the Grange Vet Surgery to be very professional. The staff show excellent customer service and truly care about you and your pet. Pricing is very reasonable and I would definitely go back again. I would be more than happy to recommend the Grange Vet Surgery to all my family and friends. Read Less
Gail Abberley
2 Jan 2015
REPORT
Thanks to the Grange Vet Surgery for all the help they gave me on Xmas Eve. My dog, Bella was really sick with a bleeding bowel. Dr Paul came in very early in the morning to see her as I could not aff... Read More
Thanks to the Grange Vet Surgery for all the help they gave me on Xmas Eve. My dog, Bella was really sick with a bleeding bowel. Dr Paul came in very early in the morning to see her as I could not afford to take her to an emergency clinic. By the afternoon she had made a miraculous recovery and I was able to take her home for Xmas. The cost was more than reasonable and she is now back to normal. Thanks to the Kathy, Rachael, Amy and all the wonderful staff. Please keep up your good work saving our little friends :-) Read Less
Melanie Shiels
29 Dec 2014
REPORT
Completely unprofessional and a waste of time!
Quoted one price on the phone and was thorough to receive all information - had everything written down. Book the appointment, go in and confirm pricing ... Read More
Completely unprofessional and a waste of time!
Quoted one price on the phone and was thorough to receive all information - had everything written down. Book the appointment, go in and confirm pricing - completely different.
Wasted 45mins travel there and 45mins back, not to mention unnecessary stress on my dog. No compensation or discount for our troubles offered for THEIR stuff up.
Need to sort out their staff and make sure they are all on the same page and not misleading anyone else.
Can't expect to run a successful business this way. Definitely not touching my dog Read Less
Brendan J.
18 Mar 2014
REPORT
Friendly service but a little pricey.My silly bird (that I'd only had for a few weeks) broke a feather and started bleeding all over the place. He was still chirping but I was freaking out! I hurriedl... Read More
Friendly service but a little pricey.My silly bird (that I'd only had for a few weeks) broke a feather and started bleeding all over the place. He was still chirping but I was freaking out! I hurriedly booked in after checking that they look after birds (via their website).When I arrived I was informed they rarely see birds, but recommended a great vet practice that did (The Bird Vet, Chermside) - but they also did a quick 5 minute check on my squealing cockatiel and assured me he'll live after finding he just split a blood feather. I was reassured and happy, and a little surpised that a simple quick consult was $40 worth.Would certainly take a dog or cat there if I had them. (I can't, the cat would eat the bird and the dog would eat the cat!) Read Less
Everyone was so kind and welcoming. We just moved to Brisbane and have had trouble finding a vet that we loved as much as our old one, but I definitely feel like our search has ended. We felt really w... Read More
Everyone was so kind and welcoming. We just moved to Brisbane and have had trouble finding a vet that we loved as much as our old one, but I definitely feel like our search has ended. We felt really welcome and they handled both of our cats with care and affection. Definitely recommend :) Read Less
Stede Nyland
21 Jan 2018
REPORT
☆☆☆☆☆
REPORT
This place is awesome! Helpful, personable and great prices!! They always remember us.
Dawn Pedder
21 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I was quoted $17.60 to have my chicken put to sleep. I was change $55 with no explanation. I was too distressed to argue. The receptionist was lovely but the vet was awful. No words of comfort just ge... Read More
I was quoted $17.60 to have my chicken put to sleep. I was change $55 with no explanation. I was too distressed to argue. The receptionist was lovely but the vet was awful. No words of comfort just get in and get it done. It made an already sad experience worse with the last memory of my pet a particularly upsetting one. My usual vet retired recently and i won't be using this surgery again. Read Less
Kaycee McGuigan
21 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I recently moved suburbs which then meant of course a change in vet clinics. My family have been going to the same vet for over 10 years so I was very hesitant on trying a new clinic.
After one of m... Read More
I recently moved suburbs which then meant of course a change in vet clinics. My family have been going to the same vet for over 10 years so I was very hesitant on trying a new clinic.
After one of my friends referred me to Leanne and Paul (who also happen to be her aunt and uncle!) I could not be more THRILLED with how wonderful Leanne was with my cat. Winston is a special guy with severe anxiety issues and the tendency to attack anyone and everyone.
From the moment I put his cage on the table Leanne was in complete control. I'd never seen Winston be so calm with anyone before. From that moment on I knew this was our new vet clinic. Leanne was so soothing, calming and explained everything so well to me to help me completely understand. Winston was also at ease on the table the entire time (also a rare occurrence!!).
This morning I needed to take Winston in again, and hearing that Leanne was on holiday made me a little anxious not knowing if the new nurse would be able to handle my little aggressive fluff ball... I was wrong!! Tina was exactly like Leanne and absolutely wonderful.
I cannot be more grateful that I have finally found a reliable and amazing vet clinic (that is actually better than my families clinic i have been going to the last 10+ years). No matter how far I move now I definitely will be taking Winston to Grange Vet for all future appointments.
Thank you so much to the entire team. You are amazing. Read Less
Sandy Minck
10 Oct 2017
REPORT
☆☆☆☆☆
REPORT
I have been using Grange Vet Surgery for my pets for many years. I always receive friendly, efficient and caring service. My concerns and opinions are always welcomed. I always receive prompt replies ... Read More
I have been using Grange Vet Surgery for my pets for many years. I always receive friendly, efficient and caring service. My concerns and opinions are always welcomed. I always receive prompt replies to the occasional emails I send. I couldn't recommend the team more highly. Thanks again Grange Vet Surgery. Read Less
Sam Davidson
29 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Since our return to Australia in 2011, Paul and his team have cared for our beloved middle eastern desert dog Matilda. She has had some big health challenges and Paul has worked with us to keep her w... Read More
Since our return to Australia in 2011, Paul and his team have cared for our beloved middle eastern desert dog Matilda. She has had some big health challenges and Paul has worked with us to keep her well and thriving. Sadly tonight we had to put her to sleep after a tough fight with pancreatitis. The whole team did everything possible medically and emotionally to support our girl and us. Public holidays, after hours, they were there for us and her and cared for her beautifully. We were not expecting to be there tonight, and were very touched to see one of the nurses had put love hearts on her bandages before leaving her - they could not have known we'd see that! And on a public holiday long weekend, Paul had set up Nanny cam so he could keep an eye on her right through the night. Integrity is doing the right thing when no one sees you and these people are in it for the right reasons and truly care. If you value a swanky new waiting room with a flatscreen tv and rows of pet accessories this is not the place for you. If you want an experienced team of vets and nurses to give you no nonsense advice and to care about your animals, don't hesitate to trust Grange Vet Surgery with your fur baby. Read Less
Dinesh Peiris
11 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Recently our beloved dog Ruby had a severe problem with her throat. Over a couple of days her throat became very swollen, Dr Paul, Kathy and Claudia were so caring during this time of huge stress for ... Read More
Recently our beloved dog Ruby had a severe problem with her throat. Over a couple of days her throat became very swollen, Dr Paul, Kathy and Claudia were so caring during this time of huge stress for our family. The problem was resolved after a long operation, Ruby has now returned to her normal self, we are so pleased with service at the Grange Vet Surgery. Read Less
sonia wilkie
11 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Most people only make a review when they are unhappy, I want to make this review because I am very happy with the service provided by Dr Paul, Dr Leanne and Dr Tina. We were new puppy owners six month... Read More
Most people only make a review when they are unhappy, I want to make this review because I am very happy with the service provided by Dr Paul, Dr Leanne and Dr Tina. We were new puppy owners six months ago, all vaccinations and the desexing operation were performed at the Grange Vet. They were unfailingly pleasant, approachable and full of good advice, the desexing operation when off without a hitch, Smudge recovered fully by the next day and is now roaring again. I highly recommend this veterinary clinic. Read Less
Wesley Botha
11 Apr 2017
REPORT
☆☆☆☆☆
REPORT
From the moment we called to book our appointment it was the most unwelcoming experience. From the receptionist to the vet we did not receive as little as a smile or hello. It felt like we were nothin... Read More
From the moment we called to book our appointment it was the most unwelcoming experience. From the receptionist to the vet we did not receive as little as a smile or hello. It felt like we were nothing but an inconvenience taking our 12 week old puppy to get her second vaccine. The way she was handled was very discomforting. You'd think a veterinarian would have a passion for helping and caring for animals. Our puppy has a very gentle nature and was shaking like a leaf by the time the ordeal was complete. The table she was placed on was uneven and put at a height our small puppy would of broken her legs if she had of fell and the vet did not watch or hold her at all. On three occasions she nearly slipped. Needless to say extremely upset and disappointed. No sense of customer service at all, zero welcoming and no care or compassion for THEIR chosen careers. Read Less
AVC Campbella
27 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Grange Vet Surgery go above and beyond to help you. Not only do they exert themselves to help your pets, but they also work tirelessly to support animal rescue groups like mine. The girls do long a... Read More
Grange Vet Surgery go above and beyond to help you. Not only do they exert themselves to help your pets, but they also work tirelessly to support animal rescue groups like mine. The girls do long and late hours and are ALWAYS run off their feet - but still work hard to help you. Rachel & Claudia are super helpful, even responding to urgent late night messages, Dr Paul is unfailingly kind & compassionate, and Cathy, the practice manger, is very knowledgeable and just lovely to chat to. I am so grateful for everything Grange Vet has done to support the many animals I have sent through their doors. Many rescue animals owe their lives to Grange Vet, and I have nothing but respect and gratitude for the team. Read Less
Faith Smith
21 Nov 2016
REPORT
☆☆☆☆☆
REPORT
My family have been taking our family pets to Dr Paul at The Grange Vet Surgery for a good 20 years, receiving the best veterinary care, amazing service and the kindest treatment from all staff. After... Read More
My family have been taking our family pets to Dr Paul at The Grange Vet Surgery for a good 20 years, receiving the best veterinary care, amazing service and the kindest treatment from all staff. After moving from the area a few years back, I am more than happy to travel the distance (ensuring his comfort) to give my dog the best possible treatment and care he deserves with a vet that I know actually cares. Read Less
Sally Lancaster
30 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Always been wonderful, caring and knowledgeable with our cat and dog.
So lucky to have such a great local vet practice.
Mel Lanie
30 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I love this clinic and the staff. Caring, compassionate, willing to help wherever they can. I cannot speak more highly of a wonderful team of knowledgeable staff who are very efficient and go above an... Read More
I love this clinic and the staff. Caring, compassionate, willing to help wherever they can. I cannot speak more highly of a wonderful team of knowledgeable staff who are very efficient and go above and beyond. Read Less
David Crofts
26 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Thank you, from the bottom of our heart, for all the care you provided for Maya over 11 wonderful years of his life. Dr. Paul was the most professional vet we have ever had the pleasure of dealing wit... Read More
Thank you, from the bottom of our heart, for all the care you provided for Maya over 11 wonderful years of his life. Dr. Paul was the most professional vet we have ever had the pleasure of dealing with, and following a recent, traumatic accident, went above and beyond to give Maya the care he needed to make a full recovery.
We are sad to have lost Maya to an unrelated illness, but take comfort in knowing that his last months were the happiest he lived - all thanks to the dedication of the team at Grange Vet Surgery. Read Less
Damian Nikolov
13 Jun 2016
REPORT
☆☆☆☆☆
REPORT
My Partner & I have just moved to Grange & have been hesitant to change Vets but so glad we did, we love them! Such fantastic service and the Vet really took the time to learn about our 2 Weimaraners.... Read More
My Partner & I have just moved to Grange & have been hesitant to change Vets but so glad we did, we love them! Such fantastic service and the Vet really took the time to learn about our 2 Weimaraners. He and the nurse( or training Vet, not sure apologies) with him both gave us some great advice and really took the time to get to know us and our pups! So nice to have such a great vet so local that really cares about our pets as much as us! Thanks to all the Team at Grange VET Read Less
Laura A.
31 Aug 2015
REPORT
☆☆☆☆☆
REPORT
My cat is a scrappy little thing. He refuses to stay indoors at night, preferring instead to roam the neighborhood getting into mischief.On one occasion he got into a dust-up with a feline foe and aft... Read More
My cat is a scrappy little thing. He refuses to stay indoors at night, preferring instead to roam the neighborhood getting into mischief.On one occasion he got into a dust-up with a feline foe and after a couple of days of limping around tragically we bit the (financial) bullet and took him into Grange Vet Surgery for a look- over.The girl on reception was great to deal with when booking and on arrival, and the vet we saw is brilliant- my Max fell in love with her. I wish I could remember her name to recommend her. Thankfully his injuries were nothing to be concerned about and after a quick antibiotic injection and a (very reasonably priced, thankfully) payment we were on our way. I'll definitely bring him back next time he decides to have a biff, but I hope it's not for a while. Read Less
Lauren S.
30 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Good vets that don't try to up sell you on everything. Easy to get into and they took good care of my dog when he had an operation
Len Booth
8 Jan 2015
REPORT
☆☆☆☆☆
REPORT
I found the Grange Vet Surgery to be very professional. The staff show excellent customer service and truly care about you and your pet. Pricing is very reasonable and I would definitely go back again... Read More
I found the Grange Vet Surgery to be very professional. The staff show excellent customer service and truly care about you and your pet. Pricing is very reasonable and I would definitely go back again. I would be more than happy to recommend the Grange Vet Surgery to all my family and friends. Read Less
Gail Abberley
2 Jan 2015
REPORT
☆☆☆☆☆
REPORT
Thanks to the Grange Vet Surgery for all the help they gave me on Xmas Eve. My dog, Bella was really sick with a bleeding bowel. Dr Paul came in very early in the morning to see her as I could not aff... Read More
Thanks to the Grange Vet Surgery for all the help they gave me on Xmas Eve. My dog, Bella was really sick with a bleeding bowel. Dr Paul came in very early in the morning to see her as I could not afford to take her to an emergency clinic. By the afternoon she had made a miraculous recovery and I was able to take her home for Xmas. The cost was more than reasonable and she is now back to normal. Thanks to the Kathy, Rachael, Amy and all the wonderful staff. Please keep up your good work saving our little friends :-) Read Less
Melanie Shiels
29 Dec 2014
REPORT
☆☆☆☆☆
REPORT
Completely unprofessional and a waste of time!
Quoted one price on the phone and was thorough to receive all information - had everything written down. Book the appointment, go in and confirm pricing ... Read More
Completely unprofessional and a waste of time!
Quoted one price on the phone and was thorough to receive all information - had everything written down. Book the appointment, go in and confirm pricing - completely different.
Wasted 45mins travel there and 45mins back, not to mention unnecessary stress on my dog. No compensation or discount for our troubles offered for THEIR stuff up.
Need to sort out their staff and make sure they are all on the same page and not misleading anyone else.
Can't expect to run a successful business this way. Definitely not touching my dog Read Less
Brendan J.
18 Mar 2014
REPORT
☆☆☆☆☆
REPORT
Friendly service but a little pricey.My silly bird (that I'd only had for a few weeks) broke a feather and started bleeding all over the place. He was still chirping but I was freaking out! I hurriedl... Read More
Friendly service but a little pricey.My silly bird (that I'd only had for a few weeks) broke a feather and started bleeding all over the place. He was still chirping but I was freaking out! I hurriedly booked in after checking that they look after birds (via their website).When I arrived I was informed they rarely see birds, but recommended a great vet practice that did (The Bird Vet, Chermside) - but they also did a quick 5 minute check on my squealing cockatiel and assured me he'll live after finding he just split a blood feather. I was reassured and happy, and a little surpised that a simple quick consult was $40 worth.Would certainly take a dog or cat there if I had them. (I can't, the cat would eat the bird and the dog would eat the cat!) Read Less