15 Reviews

Greencross Vets Helensvale Square

Helensvale, Queensland
Reviews
L carr
31 May 2022
REPORT
Welcoming and caring clinic. I have 100% faith in the vets and nurses at this clinic. The information is honest and not trying to โ€˜upsellโ€™ unnecessary treatments. My partner and I recommend this clini... Read More
Welcoming and caring clinic. I have 100% faith in the vets and nurses at this clinic. The information is honest and not trying to โ€˜upsellโ€™ unnecessary treatments. My partner and I recommend this clinic for the care of your pets Read Less
Pierrette Serra
14 May 2021
REPORT
"Always friendly and usually greet our PET as well. Vets are warm and considerate and always explain treatment etc."
Emily White
3 Dec 2020
REPORT
Dr Pieter has been the absolute best support for me and my dog Marley. He is understanding, takes time to explain things to you and has the biggest heart for his patients. Through some hard times and ... Read More
Dr Pieter has been the absolute best support for me and my dog Marley. He is understanding, takes time to explain things to you and has the biggest heart for his patients. Through some hard times and tough decisions he made the process so much easier and really looked after my Marley. Pieter and the team are always happy to answer any questions you have and ensure they get the best care. Marley actually seemed to enjoy her vet visits and I couldn't recommend them enough to take care of your fur babies. Read Less
Luggsy Lugs
12 Jul 2018
REPORT
I can't say enough positive things about the team at this clinic. We have been going there for many years with our girl and I have never had a bad experience from any of the staff. The 2 vets Peter an... Read More
I can't say enough positive things about the team at this clinic. We have been going there for many years with our girl and I have never had a bad experience from any of the staff. The 2 vets Peter and Ella are the most wonderful, caring and knowledgeable people you will ever meet, Monica the Practice Manager and the reception team are just as amazing. They go above and beyond to make your animal and you feel better, if only they treated humans as well. They don't overcharge or push products onto you and your animal is treated like it's their own. They don't rush you out the door either. The staff there are truly special people and i'd do anything for them. I drive a long way from a remote area just to see them. Greencross have a program called Healthy Pets Plus that is very affordable, it's designed so your animal gets the right care that it needs every year, it's well worth looking into if you haven't already. I could go on for hours on how special this clinic is. Thank you so much to the team for your care with Fusion. The 3 of us will never forget you guysRead Less
Gold Coast Stump Busters
26 Jun 2018
REPORT
Dr Ella Scott was fantastic. After a bad experience with another Vet in the area it was great to deal with someone who is very well informed and obviously cares about animals. We will be back with all... Read More
Dr Ella Scott was fantastic. After a bad experience with another Vet in the area it was great to deal with someone who is very well informed and obviously cares about animals. We will be back with all of our animals. Thank you Read Less
Jo Dennis
31 May 2018
REPORT
The most amazing staff could not ask for better ๐Ÿ™‚
GC&CO
6 May 2018
REPORT
Expensive and often very busy with long waits the receptionist has poor customer service skills constantly sending sms and emails for appointments that have been cancelled and treatments that have alr... Read More
Expensive and often very busy with long waits the receptionist has poor customer service skills constantly sending sms and emails for appointments that have been cancelled and treatments that have already been done Read Less
Flora Scott
17 Apr 2018
REPORT
Really dissapointed with this service. I booked my dog in for a vet check consult and nails clip. I had a $50 voucher in which covers some of the consult. I paid 15 which wasn't a problem. But I wa... Read More
Really dissapointed with this service. I booked my dog in for a vet check consult and nails clip. I had a $50 voucher in which covers some of the consult. I paid 15 which wasn't a problem. But I was annoyed that my dog was taken out back without me. And the female behind the counter did his nails without even me there to supervise. I went in hope in finding a good compassionate vet who would take the time to do a briefing on my dogs temperament,as he stresses. My dig had not been well and I was rushed out the door. Your vet practices really need an overhaul. So disappointed. Glad I didn't get charged $65 for just the clipping. Going to find another vet service that deems to care more about my dog than a fast buck. Read Less
Emma Taylor
20 Feb 2018
REPORT
Always such rude service from the lady with the dark brown hair at the counter, she's always so horrible such a shame as they have lovely vets. Won't be back ever
Rachel Woods
16 Nov 2017
REPORT
Staff are so friendly and helpful. They took amazing care of my kitten and made sure he was happy & healthy before he came home. Thank you so much!
Kylie Ferguson
28 Aug 2017
REPORT
I received phone calls that had nothing to do with why my dog had been at the practice. They sent me reminders a week late for appointments I'd already been to and texts to confirm a cancelled appoint... Read More
I received phone calls that had nothing to do with why my dog had been at the practice. They sent me reminders a week late for appointments I'd already been to and texts to confirm a cancelled appointment 2 weeks after it should have happened I did not feel comfortable trusting the care of my family member to themRead Less
Britten Roberts
30 Apr 2017
REPORT
Katie Moshage
11 Jan 2017
REPORT
musiciavid 1
29 Oct 2016
REPORT
If it wasn't for Greencross Vets here on Sir John Overall Drive my beautiful cat Pudding wouldn't be alive today. They went above and beyond. I thoroughly recommend them to anyone.
Michael McDevitt
11 Sep 2016
REPORT
Poor service. Cancels appointments for new clients to fit other appointments. What happened about caring for pets & their clients? VERY unprofessional
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Book an Appointment
Online booking unavailable
Please call
(07) 5529 8011
14 Sir John Overall Drive
Helensvale Queensland 4212
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-18:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
08:00AM-13:00PM
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Greencross Vets Helensvale Square

Helensvale, Queensland
(15)
14 Sir John Overall Drive
Helensvale Queensland 4212
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-18:00PM
Friday
07:30AM-18:00PM
Saturday
08:00AM-13:00PM
L carr
31 May 2022
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
Welcoming and caring clinic. I have 100% faith in the vets and nurses at this clinic. The information is honest and not trying to โ€˜upsellโ€™ unnecessary treatments. My partner and I recommend this clini... Read More
Welcoming and caring clinic. I have 100% faith in the vets and nurses at this clinic. The information is honest and not trying to โ€˜upsellโ€™ unnecessary treatments. My partner and I recommend this clinic for the care of your pets Read Less
Pierrette Serra
14 May 2021
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
"Always friendly and usually greet our PET as well. Vets are warm and considerate and always explain treatment etc."
Emily White
3 Dec 2020
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
Dr Pieter has been the absolute best support for me and my dog Marley. He is understanding, takes time to explain things to you and has the biggest heart for his patients. Through some hard times and ... Read More
Dr Pieter has been the absolute best support for me and my dog Marley. He is understanding, takes time to explain things to you and has the biggest heart for his patients. Through some hard times and tough decisions he made the process so much easier and really looked after my Marley. Pieter and the team are always happy to answer any questions you have and ensure they get the best care. Marley actually seemed to enjoy her vet visits and I couldn't recommend them enough to take care of your fur babies. Read Less
Luggsy Lugs
12 Jul 2018
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
I can't say enough positive things about the team at this clinic. We have been going there for many years with our girl and I have never had a bad experience from any of the staff. The 2 vets Peter an... Read More
I can't say enough positive things about the team at this clinic. We have been going there for many years with our girl and I have never had a bad experience from any of the staff. The 2 vets Peter and Ella are the most wonderful, caring and knowledgeable people you will ever meet, Monica the Practice Manager and the reception team are just as amazing. They go above and beyond to make your animal and you feel better, if only they treated humans as well. They don't overcharge or push products onto you and your animal is treated like it's their own. They don't rush you out the door either. The staff there are truly special people and i'd do anything for them. I drive a long way from a remote area just to see them. Greencross have a program called Healthy Pets Plus that is very affordable, it's designed so your animal gets the right care that it needs every year, it's well worth looking into if you haven't already. I could go on for hours on how special this clinic is. Thank you so much to the team for your care with Fusion. The 3 of us will never forget you guysRead Less
Gold Coast Stump Busters
26 Jun 2018
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
Dr Ella Scott was fantastic. After a bad experience with another Vet in the area it was great to deal with someone who is very well informed and obviously cares about animals. We will be back with all... Read More
Dr Ella Scott was fantastic. After a bad experience with another Vet in the area it was great to deal with someone who is very well informed and obviously cares about animals. We will be back with all of our animals. Thank you Read Less
Jo Dennis
31 May 2018
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
The most amazing staff could not ask for better ๐Ÿ™‚
GC&CO
6 May 2018
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
Expensive and often very busy with long waits the receptionist has poor customer service skills constantly sending sms and emails for appointments that have been cancelled and treatments that have alr... Read More
Expensive and often very busy with long waits the receptionist has poor customer service skills constantly sending sms and emails for appointments that have been cancelled and treatments that have already been done Read Less
Flora Scott
17 Apr 2018
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
Really dissapointed with this service. I booked my dog in for a vet check consult and nails clip. I had a $50 voucher in which covers some of the consult. I paid 15 which wasn't a problem. But I wa... Read More
Really dissapointed with this service. I booked my dog in for a vet check consult and nails clip. I had a $50 voucher in which covers some of the consult. I paid 15 which wasn't a problem. But I was annoyed that my dog was taken out back without me. And the female behind the counter did his nails without even me there to supervise. I went in hope in finding a good compassionate vet who would take the time to do a briefing on my dogs temperament,as he stresses. My dig had not been well and I was rushed out the door. Your vet practices really need an overhaul. So disappointed. Glad I didn't get charged $65 for just the clipping. Going to find another vet service that deems to care more about my dog than a fast buck. Read Less
Emma Taylor
20 Feb 2018
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
Always such rude service from the lady with the dark brown hair at the counter, she's always so horrible such a shame as they have lovely vets. Won't be back ever
Rachel Woods
16 Nov 2017
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
Staff are so friendly and helpful. They took amazing care of my kitten and made sure he was happy & healthy before he came home. Thank you so much!
Kylie Ferguson
28 Aug 2017
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
I received phone calls that had nothing to do with why my dog had been at the practice. They sent me reminders a week late for appointments I'd already been to and texts to confirm a cancelled appoint... Read More
I received phone calls that had nothing to do with why my dog had been at the practice. They sent me reminders a week late for appointments I'd already been to and texts to confirm a cancelled appointment 2 weeks after it should have happened I did not feel comfortable trusting the care of my family member to themRead Less
Britten Roberts
30 Apr 2017
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
Katie Moshage
11 Jan 2017
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
musiciavid 1
29 Oct 2016
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
If it wasn't for Greencross Vets here on Sir John Overall Drive my beautiful cat Pudding wouldn't be alive today. They went above and beyond. I thoroughly recommend them to anyone.
Michael McDevitt
11 Sep 2016
โ˜†โ˜†โ˜†โ˜†โ˜†
REPORT
Poor service. Cancels appointments for new clients to fit other appointments. What happened about caring for pets & their clients? VERY unprofessional
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know