Maroochy District Animal Hospital
Maroochydore, Queensland
Reviews
Samantha Daniels
3 Oct 2019
REPORT
AVOID
This surgery is unable to correctly mix and calculate basic medication.
After a consult they couldn’t even tell me what was wrong but advised my pet required 5 days of medication twice daily....
AVOID
This surgery is unable to correctly mix and calculate basic medication.
After a consult they couldn’t even tell me what was wrong but advised my pet required 5 days of medication twice daily.
I paid for the medication and returned home. When I went to use it I discovered it hadn’t been mixed correctly and was just powder. I rung them and they told me to mix water with it even though it would alter the dosage.
2 days into the treatment I discovered they also hadn’t given me enough medication for the 5 days.
I rung them again and they said I would have to wait 3 days to get more. I waited and then returned to get the correct amount only to return home and again discovered they had only given me enough for 2 days.
Eventually they discovered they had done the original calculations wrong and dispensed the wrong amount. I was told I had to return yet again to get more and they wanted to charge me an additional sum to do so.
Absolutely appalling that they expect the customer to wear the cost of their mistakes .
After the unbelievable error they made, the fact that I had to keep returning and my pet was stop starting medication, the least they could have done was wear the cost of THEIR MISTAKE.
If you value your pet’s health and your time and money then don’t go here. Find someone that is actually competent in what they do and will take responsibility when mistakes are made!
Human Being
15 Jul 2018
REPORT
Such a kind, caring, professional practice. Thank you for being open on Sunday.
Pascal Ting
6 Jul 2018
REPORT
Perhaps the vets are excellent, I would never know. Reception line staff refused service because they didn't think my pet required attention. Will never recommend.
Just moved into town, this centre w...
Perhaps the vets are excellent, I would never know. Reception line staff refused service because they didn't think my pet required attention. Will never recommend.
Just moved into town, this centre was recommended by the local Cavy shelter. I have fed back my experience to the shelter and they seemed quite surprised, again, bad front line staff.
Had to drive 1h to a specialist vet in Brisbane instead. Well worth it. Such a waste of time dealing with this centre.
W Strong
26 May 2018
REPORT
Always a pleasure taking my dog here. Great, helpful staff every time we visit!
Adam Clarke
27 Apr 2018
REPORT
Best vet i've ever been to, Alice is an asset.
Deb Barnes
4 Apr 2018
REPORT
Alice took time to research my little dogs problem before treating and was really lovely and caring. She sourced meds from another clinic and went the extra mile to find the right solution for us. Th...
Alice took time to research my little dogs problem before treating and was really lovely and caring. She sourced meds from another clinic and went the extra mile to find the right solution for us. The staff were warm and friendly also. I wish I had found this practice sooner.
Chanelle Robinson
12 Jan 2018
REPORT
Our rescue dog had to get 17 teeth taken out, Alice, Liam and all the team were thoughtful, accomodating and all round brilliant.
S E
30 Dec 2017
REPORT
Open till 4am? Glad we rocked up in serious need of a vet with no one here. Not impressed.
Julian Lock
3 Nov 2017
REPORT
What great nurses and Vet. My usually anxious dog thinks its party time when I take her down there, she just loves them all. Makes such a difference to find a vet with the professionalism and confiden...
What great nurses and Vet. My usually anxious dog thinks its party time when I take her down there, she just loves them all. Makes such a difference to find a vet with the professionalism and confidence to make you and your best friend feel at ease straight away. Great Work!!!
lucy Porter
24 Jun 2017
REPORT
The Vet (Alice) and staff are so helpful, caring and professional.
I cannot thank you all enough for the way you all looked after my little Westie girl.
Best Vet facility on the Sunshine coast....
David Terrey
13 Apr 2017
REPORT
We brought our cat in in a rush. The staff and Vet were very helpful and loving toward her.
All good in Kitty's world again.
sharon tippett
22 Jan 2017
REPORT
Thank you, thank you, thank you, sooooo much for being sweet and caring for us and our little bird today, it was a devastating time for us but you remained positive and helped us feel calmer! It was b...
Thank you, thank you, thank you, sooooo much for being sweet and caring for us and our little bird today, it was a devastating time for us but you remained positive and helped us feel calmer! It was by chance we found you but we are extremely happy we did! Well done for caring for the little souls in our world! Sorry I didn't catch your names! Just looked on your site Thanks Dr Kathryn
Beth Roberts
13 Jan 2017
REPORT
We took our two beagles here for their yearly vaccinations and had a fantastic experience. They both hate having their nails trimmed and become very distressed when we try but the vet was very patient...
We took our two beagles here for their yearly vaccinations and had a fantastic experience. They both hate having their nails trimmed and become very distressed when we try but the vet was very patient and did such a great job.
Nataschia Kuys
6 Jan 2017
REPORT
Took my yorkie to Dr Dion Woodborne this morning, what a great guy! You can see he really loves animals!!
Kerri N Mark Matulich
6 Dec 2016
REPORT
So pleased we found this amazing place .On two occasions our boys ( 2 x British Shorthair Cats ) have visited here very unwell ..The treatment both times has been wonderful . Can't thank Maroochy Dist...
So pleased we found this amazing place .On two occasions our boys ( 2 x British Shorthair Cats ) have visited here very unwell ..The treatment both times has been wonderful . Can't thank Maroochy Districts Animal Hospital enough for their professionalism, dedication and compassion towards our boys .I highly recommend taking your much loved furkids here, we couldn't be happier !
Karen Reid
28 May 2016
REPORT
Thanks to Alice and the wonderful staff at Maroochydore District Animal Hospital. My furbaby Charlie needed immediate attention after ingesting ratbait... I can't speak highly enough about the excell...
Thanks to Alice and the wonderful staff at Maroochydore District Animal Hospital. My furbaby Charlie needed immediate attention after ingesting ratbait... I can't speak highly enough about the excellent level of care and attention received. Charlie is now back home happily resting, with a very relieved and happy family. Thanks Alice and Karen.
Melanie Thomas
25 May 2016
REPORT
We have been visiting with a lot of our rescue bull Terriers for some time now. The staff are wonderful & we know our dogs are getting the very best of care. With all the latest technology to hand, ma...
We have been visiting with a lot of our rescue bull Terriers for some time now. The staff are wonderful & we know our dogs are getting the very best of care. With all the latest technology to hand, many tests can be carried out immediately, with fast results. The fact that the surgery is open all weekend is a real bonus too. *****
SHARON HUNTER
10 Feb 2016
REPORT
Just moved to the area and my cocker spaniel decided to eat 4 packs of kids sultanas, called the hospital, they made me come in and to pump his stomach. Both the vet and the girl at reception were ext...
Just moved to the area and my cocker spaniel decided to eat 4 packs of kids sultanas, called the hospital, they made me come in and to pump his stomach. Both the vet and the girl at reception were extremely friendly, informative and knowledgeable. would highly recommend this place and we'll keep them as our regular vet :) Thank you!
Amy Higg
20 Jan 2016
REPORT
What a great new vet hospital at Maroochydore! The staff are very friendly and extremely helpful!
Klair Farago
18 Jan 2016
REPORT
My babies are in the best hands! After numerous bad experiences with other vets in our area, i will happily drive to maroochydore to see Dr.Alice and the crew at maroochydore district animal hospital!...
My babies are in the best hands! After numerous bad experiences with other vets in our area, i will happily drive to maroochydore to see Dr.Alice and the crew at maroochydore district animal hospital! could not rate them highly enough!
Rachel Provan
14 Jan 2016
REPORT
amazing staff & amazing vet drs. I encourage anyone who is not 100% happy with their current vet to try these guys. U wont be disappointed! I took my bully to dr mark & boy oh boy he was impressive. I...
amazing staff & amazing vet drs. I encourage anyone who is not 100% happy with their current vet to try these guys. U wont be disappointed! I took my bully to dr mark & boy oh boy he was impressive. I cant rate them enough!!
Kelli Valentine
5 Jan 2016
REPORT
A big thank you goes out to Dr Dion Woodborne for the care and love he has shown our dog Kirra. Kirra had a ruptured cruciate ligament and Dion did an amazing job repairing it. We never thought our Ki...
A big thank you goes out to Dr Dion Woodborne for the care and love he has shown our dog Kirra. Kirra had a ruptured cruciate ligament and Dion did an amazing job repairing it. We never thought our Kirra would be able to weight bear again however within 24 hours she was able to walk and did not even have a limp. Truly amazing! Kirra is coming home tomorrow and I'm so excited to see our girl enjoy her life again. This is all thanks to Dion! I highly recommend Dr Dion Woodborne!!!
judy valentine
31 Dec 2015
REPORT
Dr Dion Woodborne has recently operated on our son's golden retriever. She had a ruptured cruciate ligament and is nearly 10 yrs old. We have been DELIGHTED with the result and can't thank Dion enough...
Dr Dion Woodborne has recently operated on our son's golden retriever. She had a ruptured cruciate ligament and is nearly 10 yrs old. We have been DELIGHTED with the result and can't thank Dion enough. He took the time to explain all the options in layman's terms. Not only is he a highly competent surgeon, he also goes above and beyond with his duty of care. We were all on holidays interstate at the time and Dion took extra care of our girl and liased with us as well as the house sitter. Even did a home visit. He was very very good to us all.
Simon Alexander
19 Dec 2015
REPORT
What a positive experience. Lovely staff! My little 'Ace' loved them and loved the treats lol. The Vet Dr. Was extremely knowledgeable and gave me heaps of great health tips for my dog. He didn't just...
What a positive experience. Lovely staff! My little 'Ace' loved them and loved the treats lol. The Vet Dr. Was extremely knowledgeable and gave me heaps of great health tips for my dog. He didn't just rush me out the door. Ace even got a free Christmas Present. Definitely glad this is my Vet now. Would highly recommend.
Ozlamanite
18 Nov 2015
REPORT
What a wonderful team and fantastic facility.
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Book an Appointment
Online booking unavailable
Please call
(07) 5451 1222
19 Trinder Avenue
Maroochydore Queensland 4558
Business Hours
Monday
Mon
08:00AM-18:30PM
Tuesday
Tue
08:00AM-18:30PM
Wednesday
Wed
08:00AM-18:30PM
Thursday
Thu
08:00AM-18:30PM
Friday
Fri
08:00AM-18:30PM
Saturday
Sat
08:00AM-04:00AM
Sunday
Sun
08:00AM-04:00AM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Maroochy District Animal Hospital
Maroochydore, Queensland
19 Trinder Avenue
Maroochydore Queensland 4558
Business Hours
Monday
08:00AM-18:30PM
Tuesday
08:00AM-18:30PM
Wednesday
08:00AM-18:30PM
Thursday
08:00AM-18:30PM
Friday
08:00AM-18:30PM
Saturday
08:00AM-04:00AM
Sunday
08:00AM-04:00AM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Samantha Daniels
3 Oct 2019
AVOID
This surgery is unable to correctly mix and calculate basic medication.
After a consult they couldn’t even tell me what was wrong but advised my pet required 5 days of medication twice daily....
AVOID
This surgery is unable to correctly mix and calculate basic medication.
After a consult they couldn’t even tell me what was wrong but advised my pet required 5 days of medication twice daily.
I paid for the medication and returned home. When I went to use it I discovered it hadn’t been mixed correctly and was just powder. I rung them and they told me to mix water with it even though it would alter the dosage.
2 days into the treatment I discovered they also hadn’t given me enough medication for the 5 days.
I rung them again and they said I would have to wait 3 days to get more. I waited and then returned to get the correct amount only to return home and again discovered they had only given me enough for 2 days.
Eventually they discovered they had done the original calculations wrong and dispensed the wrong amount. I was told I had to return yet again to get more and they wanted to charge me an additional sum to do so.
Absolutely appalling that they expect the customer to wear the cost of their mistakes .
After the unbelievable error they made, the fact that I had to keep returning and my pet was stop starting medication, the least they could have done was wear the cost of THEIR MISTAKE.
If you value your pet’s health and your time and money then don’t go here. Find someone that is actually competent in what they do and will take responsibility when mistakes are made!
Human Being
15 Jul 2018
Such a kind, caring, professional practice. Thank you for being open on Sunday.
Pascal Ting
6 Jul 2018
Perhaps the vets are excellent, I would never know. Reception line staff refused service because they didn't think my pet required attention. Will never recommend.
Just moved into town, this centre w...
Perhaps the vets are excellent, I would never know. Reception line staff refused service because they didn't think my pet required attention. Will never recommend.
Just moved into town, this centre was recommended by the local Cavy shelter. I have fed back my experience to the shelter and they seemed quite surprised, again, bad front line staff.
Had to drive 1h to a specialist vet in Brisbane instead. Well worth it. Such a waste of time dealing with this centre.
W Strong
26 May 2018
Always a pleasure taking my dog here. Great, helpful staff every time we visit!
Adam Clarke
27 Apr 2018
Best vet i've ever been to, Alice is an asset.
Deb Barnes
4 Apr 2018
Alice took time to research my little dogs problem before treating and was really lovely and caring. She sourced meds from another clinic and went the extra mile to find the right solution for us. Th...
Alice took time to research my little dogs problem before treating and was really lovely and caring. She sourced meds from another clinic and went the extra mile to find the right solution for us. The staff were warm and friendly also. I wish I had found this practice sooner.
Chanelle Robinson
12 Jan 2018
Our rescue dog had to get 17 teeth taken out, Alice, Liam and all the team were thoughtful, accomodating and all round brilliant.
S E
30 Dec 2017
Open till 4am? Glad we rocked up in serious need of a vet with no one here. Not impressed.
Julian Lock
3 Nov 2017
What great nurses and Vet. My usually anxious dog thinks its party time when I take her down there, she just loves them all. Makes such a difference to find a vet with the professionalism and confiden...
What great nurses and Vet. My usually anxious dog thinks its party time when I take her down there, she just loves them all. Makes such a difference to find a vet with the professionalism and confidence to make you and your best friend feel at ease straight away. Great Work!!!
lucy Porter
24 Jun 2017
The Vet (Alice) and staff are so helpful, caring and professional.
I cannot thank you all enough for the way you all looked after my little Westie girl.
Best Vet facility on the Sunshine coast....
David Terrey
13 Apr 2017
We brought our cat in in a rush. The staff and Vet were very helpful and loving toward her.
All good in Kitty's world again.
sharon tippett
22 Jan 2017
Thank you, thank you, thank you, sooooo much for being sweet and caring for us and our little bird today, it was a devastating time for us but you remained positive and helped us feel calmer! It was b...
Thank you, thank you, thank you, sooooo much for being sweet and caring for us and our little bird today, it was a devastating time for us but you remained positive and helped us feel calmer! It was by chance we found you but we are extremely happy we did! Well done for caring for the little souls in our world! Sorry I didn't catch your names! Just looked on your site Thanks Dr Kathryn
Beth Roberts
13 Jan 2017
We took our two beagles here for their yearly vaccinations and had a fantastic experience. They both hate having their nails trimmed and become very distressed when we try but the vet was very patient...
We took our two beagles here for their yearly vaccinations and had a fantastic experience. They both hate having their nails trimmed and become very distressed when we try but the vet was very patient and did such a great job.
Nataschia Kuys
6 Jan 2017
Took my yorkie to Dr Dion Woodborne this morning, what a great guy! You can see he really loves animals!!
Kerri N Mark Matulich
6 Dec 2016
So pleased we found this amazing place .On two occasions our boys ( 2 x British Shorthair Cats ) have visited here very unwell ..The treatment both times has been wonderful . Can't thank Maroochy Dist...
So pleased we found this amazing place .On two occasions our boys ( 2 x British Shorthair Cats ) have visited here very unwell ..The treatment both times has been wonderful . Can't thank Maroochy Districts Animal Hospital enough for their professionalism, dedication and compassion towards our boys .I highly recommend taking your much loved furkids here, we couldn't be happier !
Karen Reid
28 May 2016
Thanks to Alice and the wonderful staff at Maroochydore District Animal Hospital. My furbaby Charlie needed immediate attention after ingesting ratbait... I can't speak highly enough about the excell...
Thanks to Alice and the wonderful staff at Maroochydore District Animal Hospital. My furbaby Charlie needed immediate attention after ingesting ratbait... I can't speak highly enough about the excellent level of care and attention received. Charlie is now back home happily resting, with a very relieved and happy family. Thanks Alice and Karen.
Melanie Thomas
25 May 2016
We have been visiting with a lot of our rescue bull Terriers for some time now. The staff are wonderful & we know our dogs are getting the very best of care. With all the latest technology to hand, ma...
We have been visiting with a lot of our rescue bull Terriers for some time now. The staff are wonderful & we know our dogs are getting the very best of care. With all the latest technology to hand, many tests can be carried out immediately, with fast results. The fact that the surgery is open all weekend is a real bonus too. *****
SHARON HUNTER
10 Feb 2016
Just moved to the area and my cocker spaniel decided to eat 4 packs of kids sultanas, called the hospital, they made me come in and to pump his stomach. Both the vet and the girl at reception were ext...
Just moved to the area and my cocker spaniel decided to eat 4 packs of kids sultanas, called the hospital, they made me come in and to pump his stomach. Both the vet and the girl at reception were extremely friendly, informative and knowledgeable. would highly recommend this place and we'll keep them as our regular vet :) Thank you!
Amy Higg
20 Jan 2016
What a great new vet hospital at Maroochydore! The staff are very friendly and extremely helpful!
Klair Farago
18 Jan 2016
My babies are in the best hands! After numerous bad experiences with other vets in our area, i will happily drive to maroochydore to see Dr.Alice and the crew at maroochydore district animal hospital!...
My babies are in the best hands! After numerous bad experiences with other vets in our area, i will happily drive to maroochydore to see Dr.Alice and the crew at maroochydore district animal hospital! could not rate them highly enough!
Rachel Provan
14 Jan 2016
amazing staff & amazing vet drs. I encourage anyone who is not 100% happy with their current vet to try these guys. U wont be disappointed! I took my bully to dr mark & boy oh boy he was impressive. I...
amazing staff & amazing vet drs. I encourage anyone who is not 100% happy with their current vet to try these guys. U wont be disappointed! I took my bully to dr mark & boy oh boy he was impressive. I cant rate them enough!!
Kelli Valentine
5 Jan 2016
A big thank you goes out to Dr Dion Woodborne for the care and love he has shown our dog Kirra. Kirra had a ruptured cruciate ligament and Dion did an amazing job repairing it. We never thought our Ki...
A big thank you goes out to Dr Dion Woodborne for the care and love he has shown our dog Kirra. Kirra had a ruptured cruciate ligament and Dion did an amazing job repairing it. We never thought our Kirra would be able to weight bear again however within 24 hours she was able to walk and did not even have a limp. Truly amazing! Kirra is coming home tomorrow and I'm so excited to see our girl enjoy her life again. This is all thanks to Dion! I highly recommend Dr Dion Woodborne!!!
judy valentine
31 Dec 2015
Dr Dion Woodborne has recently operated on our son's golden retriever. She had a ruptured cruciate ligament and is nearly 10 yrs old. We have been DELIGHTED with the result and can't thank Dion enough...
Dr Dion Woodborne has recently operated on our son's golden retriever. She had a ruptured cruciate ligament and is nearly 10 yrs old. We have been DELIGHTED with the result and can't thank Dion enough. He took the time to explain all the options in layman's terms. Not only is he a highly competent surgeon, he also goes above and beyond with his duty of care. We were all on holidays interstate at the time and Dion took extra care of our girl and liased with us as well as the house sitter. Even did a home visit. He was very very good to us all.
Simon Alexander
19 Dec 2015
What a positive experience. Lovely staff! My little 'Ace' loved them and loved the treats lol. The Vet Dr. Was extremely knowledgeable and gave me heaps of great health tips for my dog. He didn't just...
What a positive experience. Lovely staff! My little 'Ace' loved them and loved the treats lol. The Vet Dr. Was extremely knowledgeable and gave me heaps of great health tips for my dog. He didn't just rush me out the door. Ace even got a free Christmas Present. Definitely glad this is my Vet now. Would highly recommend.
Ozlamanite
18 Nov 2015
What a wonderful team and fantastic facility.
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