Amazing Vet! We have seen a few vets here and they are all extremely kind and caring, no matter what the situation, big or small. They also offer a very affordable membership plan with so many benefits, which makes bringing your pet in a stress free experience! I cannot recommend Greencross Vets Carrara highly enough! Read Less

I was the first to arrive at the vet and on time for my dog’s appointment, which was a routine vaccination. After waiting for 20min and seeing other 3 customers arriving later than me being seen, I went to ask the staff how much longer it would be. They said there were 2 vets and one was busy doing an ultrasound but it wouldn’t be long, just another couple of minutes. After 30min from my arrival, I gave up and had to leave without getting my dog vaccinated, as I had to go to work…  I think emergencies can happen (I don't believe it was the case at all) but I would appreciate if the staff had informed me on arrival, but they couldn't care less. It was my first and last visit to Greencross Carrara. What a waste of my time! Read Less

I have been a customer for nine years, with three pets, now two. I have never had a complaint about my Vets in Carrara, however, since becoming a franchise, it's clear their only consideration is money. Staff are usually considerate and caring but for one young lady, who is rude, uncaring and has an inability to be helpful. My last two visits to this vets has proved challenging. I have a good choice of vets locally and will be taking my business elsewhere. If I treated my customers the way I have been treated, Id have none! Choose your practice wisely and I recommend you go to a vets that is not a franchise. Read Less

I usually dont write bad reviews on business's pages without trying to resolve my issues with them in person first but after my experience today they dont deserve that respect. I stupidly went here today as my usual vet couldnt fit me in and I didnt want my beautiful pet to suffer any longer then she had to and the attitude I got from staff was appalling. From a judgemental female vet to a male nurse or vet (who knows) walking in to my room "by accident" and responding with a half hearted "sorry" while I was grieving for my pet then to top it off I was not acknowledged or consoled whilst making payment for this painful enough day. The staff at Robina green cross are amazing but sadly the opposite can be said about your Carrara branch saying good bye to a member of the family is hard enough with out dealing with uncaring and rude staff. Ill be continuing my support at my own vet where they trully care about animals, keep their costs down and ive never felt judged or ashamed when visiting. Read Less

Horrible experience there today.. went in to get a script renewed for ear drops for my dog and they would not order the medication even though it was within the 6 month period that they stated I would need to get it filled within!! I apparently have to make another appointment for the vet to see him even though he has had the same issue for 7 years!!!! Very poor service and money hungry if you ask me.. we will not be returning!! Read Less

Great Vet clinic, the reception is very friendly, prompt and helpful. The Vet was excellent worked with me regarding procedures and cost. I was extremely happy. Nothing but a positive experience! Paul Read Less

The vets and nurses were great. I felt they really cared and offered my cats the best treatments possible. Prices were reasonable and they worked with me to come up with the best plan. My two boys & I were purring happy and healthy. Read Less