Very appreciative for the wonderful service, aftercare and lovely staff. Thank you Maddy.
Nadia Davies
8 Mar 2018
REPORT
The staff at Toowoomba Vet Hospital are amazing. The entire team is friendly, compassionate and go above and beyond. We can see how well our dogs are cared for, and feel like the team are a part of ou... Read More
The staff at Toowoomba Vet Hospital are amazing. The entire team is friendly, compassionate and go above and beyond. We can see how well our dogs are cared for, and feel like the team are a part of our family. We’ve been with TVH for 6 years now, and they’ve seen us through some major events with our fur family, and our human family too! Read Less
Mary Sutherland
17 Feb 2018
REPORT
The dogs were happy with the place and it's people.
Debra Parks
28 Oct 2017
REPORT
Thoughtful, kind to our animals and gave clear explanations of what needed to happen and why.
Angee Goebel
28 Sep 2017
REPORT
Great vets and staff -I have entrusted them with care of all of my pets for the last 20 years and they have always been kind and understanding as well as providing excellent care and expertise. Gyp... Read More
Great vets and staff -I have entrusted them with care of all of my pets for the last 20 years and they have always been kind and understanding as well as providing excellent care and expertise. Gypsy,Jenni,Harry,Sophie,Zoe and Missy and I all say thank you. Read Less
Susan Beattie
22 Aug 2017
REPORT
Brilliant staff. Reliable and compassionate. Won't take my furr family anywhere else.
Karen Grace
1 Jun 2017
REPORT
My daughters pup was crying, in pain and had a small amount of blood in his poo. She self diagnosed him on google and was terrified he had parvo. She raced him to this vet knowing she had no money but... Read More
My daughters pup was crying, in pain and had a small amount of blood in his poo. She self diagnosed him on google and was terrified he had parvo. She raced him to this vet knowing she had no money but that either her partner or myself werent very far away and could pay the vet bill same day. When they found out she couldnt pay immediately even thou she explained either one of us could as soon as she contacted us they treated her like a criminal. Humiliated her, Embarrassed her, and put her down. They did a parvo test which came back negative and told her that meant nothing and he could still have it. They did remove some stuck poo in his bottom.
We had both arrived home same time and i found my daughter in tears over the experience and thinking her baby had parvo.
The vet wouldnt give her the antibiotics they felt the pup needed. I rang the receptionist to pay the bill half an hour or so after my daughter had been there she would not let me talk. She proceeded to speak over the top of me and let me know how disgusted she was with my daughter not paying immediately and also for even bringing a dog in there that "may have" had parvo. I asked her several times did she want me to pay the bill or not and as a result if her ranting and raving I hung up on her without paying the bill.
My daughter took her to the vet I always go to and they were disgusted. A. The bleeding was a result of him being constipated.B. he definetly does not have parvo as hes been vaccinated which toowoomba vet hospital could see after my daughter gave them his records c. He did not need antibiotics. They removed the poo and that was all that was required. So question I would ask...WTH is wrong with u people??? Im disgusted in the treatment you gave my daughter.Shame on you. Parvo test wasnt even needed. Disgusting behaviour from the receptionist and the vet. Would highly NOT recommend this vet hospital. Read Less
Tess McNab
2 Mar 2017
REPORT
Excellent knowledgeable and friendly staff that actually listen to your concerns. Professional and great at what they do! Highly recommended!!!
Justin Ebert
22 Feb 2017
REPORT
Have used this vet for general yearly check ups and an emergency and they have been excellent in dealing with both.
Jason Saputra
4 Feb 2017
REPORT
Excellent service and very professional
Ashleigh Venz
19 Jan 2017
REPORT
We have been taking our furbabe Halle here for almost 4 years and have been so happy with our treatment that we recommend all our family and friends to this practice. The vet nurses are all lovely and... Read More
We have been taking our furbabe Halle here for almost 4 years and have been so happy with our treatment that we recommend all our family and friends to this practice. The vet nurses are all lovely and each vet we've had always take the time to thoroughly check our furbaby and answer all of our questions with patience and compassion. Read Less
Kimberley Gwynne
15 Jan 2017
REPORT
Took our rotweiller there after another vet had desexed her earlier in the week, Toowoomba Veterinary had to re operate and keep her overnight and they were amazing. Answered phone after hours and wer... Read More
Took our rotweiller there after another vet had desexed her earlier in the week, Toowoomba Veterinary had to re operate and keep her overnight and they were amazing. Answered phone after hours and were very friendly. Can't recommend them enough Read Less
Michael Verwey
11 Jan 2017
REPORT
We dealt with great people. Great with our puppy and very helpful when scheduling appointments etc.
Kerrie Rowling
5 Jan 2017
REPORT
I can't thank the vets enough!!! My cat Clooney was suffering from an abcess on his back right leg, caused by a cat bite!!
Tammy Kyrolos
26 Dec 2016
REPORT
I can't say anything that will show my appreciation to the vet Louis at TVH my boy Nero serverly cut his leg open on Christmas morning !!!! A call to TVH and he was in their care an overnight stay sur... Read More
I can't say anything that will show my appreciation to the vet Louis at TVH my boy Nero serverly cut his leg open on Christmas morning !!!! A call to TVH and he was in their care an overnight stay surgery and lots of stitches later my boy is back at home recovering - Louis was amazing - keeping Nero and us calm and no complaints that it was Christmas and that he was working and not spending time with his family like everyone else. Thank you so so muchRead Less
Kirk d'anastasi
18 Dec 2016
REPORT
Called up I the morning to see if I could bring my pup in as we thought something was wrong. They squeezed us in that was cool. I'm thankful of that. (Our normal vet was was busy)
These guys are prett... Read More
Called up I the morning to see if I could bring my pup in as we thought something was wrong. They squeezed us in that was cool. I'm thankful of that. (Our normal vet was was busy)
These guys are pretty expensive. They kept trying to up sell me with all extras eg insurance and all other products. Felt like I was at a fast food place would you like this would you like that Experiance. The vet who I was dealing with on the day seemed like she was having a bad day. Read Less
Tiff Thorne
8 Dec 2016
REPORT
The best vets with the best service! So welcoming of us as new clients and take such good care of little Nugget. Highly recommend them.
Jordyn Shelby Rayner
6 Oct 2016
REPORT
A big thank-you to Dr Maddie and all the staff who have helped our Jack over the last 12 years. The staff have always been wonderful to us and our pets. Dr Maddie's kindness and patience with us durin... Read More
A big thank-you to Dr Maddie and all the staff who have helped our Jack over the last 12 years. The staff have always been wonderful to us and our pets. Dr Maddie's kindness and patience with us during Jack's last moments created the most peaceful, loving end we could have hoped for our fur baby.Read Less
Patricia Richter
26 Aug 2016
REPORT
Would not take miss bella anywhere else. They show patience with bella who is not easy to handle
Kari Woodford
26 Jul 2016
REPORT
a massive thank you to the staff who helped with my furless baby last night. as per usual, the service was above and beyond and I wouldn't take my babies anywhere else. thank you for making such a str... Read More
a massive thank you to the staff who helped with my furless baby last night. as per usual, the service was above and beyond and I wouldn't take my babies anywhere else. thank you for making such a stressful experience as smooth as possible.Read Less
Mikkaela Meier-Thompson
17 Jul 2016
REPORT
Love this facility and the staff. This is our 5th year and we have used them for our dogs of all ages from puppy preschool, routine care, OCD problems and even up to our elderly dog and arthritis mana... Read More
Love this facility and the staff. This is our 5th year and we have used them for our dogs of all ages from puppy preschool, routine care, OCD problems and even up to our elderly dog and arthritis management. The 24hr care from Paul was excellent when Cato was hit by a car and left on the side of the road, treatment & recovery was of such standard 6 months later you would not have known what had happened. Highly recommend. Read Less
Beca Maree Dalziel
5 May 2016
REPORT
Just wanted to say how greatly thankful i am for all the staff at toowoomba veterinary. They were so thoughtful and caring for my partner when he brought our cat Nala in who had been hit by a car. I c... Read More
Just wanted to say how greatly thankful i am for all the staff at toowoomba veterinary. They were so thoughtful and caring for my partner when he brought our cat Nala in who had been hit by a car. I can not thank u enough for making it just that little bit easier to put her to rest. Thank you so very much. Read Less
Kelly Vaughan
23 Apr 2016
REPORT
Staff are friendly & very competent. Prices are competitive and they treat the animals with a lot of care.
Kanchana Lakmal Wickramasekera
10 Feb 2016
REPORT
James Deck
6 Apr 2011
REPORT
Wouldn't trust my puppy to any other vet in Toowoomba. Louis and the rest of the guys there are fantastic.
Very appreciative for the wonderful service, aftercare and lovely staff. Thank you Maddy.
Nadia Davies
8 Mar 2018
REPORT
☆☆☆☆☆
REPORT
The staff at Toowoomba Vet Hospital are amazing. The entire team is friendly, compassionate and go above and beyond. We can see how well our dogs are cared for, and feel like the team are a part of ou... Read More
The staff at Toowoomba Vet Hospital are amazing. The entire team is friendly, compassionate and go above and beyond. We can see how well our dogs are cared for, and feel like the team are a part of our family. We’ve been with TVH for 6 years now, and they’ve seen us through some major events with our fur family, and our human family too! Read Less
Mary Sutherland
17 Feb 2018
REPORT
☆☆☆☆☆
REPORT
The dogs were happy with the place and it's people.
Debra Parks
28 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Thoughtful, kind to our animals and gave clear explanations of what needed to happen and why.
Angee Goebel
28 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Great vets and staff -I have entrusted them with care of all of my pets for the last 20 years and they have always been kind and understanding as well as providing excellent care and expertise. Gyp... Read More
Great vets and staff -I have entrusted them with care of all of my pets for the last 20 years and they have always been kind and understanding as well as providing excellent care and expertise. Gypsy,Jenni,Harry,Sophie,Zoe and Missy and I all say thank you. Read Less
Susan Beattie
22 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Brilliant staff. Reliable and compassionate. Won't take my furr family anywhere else.
Karen Grace
1 Jun 2017
REPORT
☆☆☆☆☆
REPORT
My daughters pup was crying, in pain and had a small amount of blood in his poo. She self diagnosed him on google and was terrified he had parvo. She raced him to this vet knowing she had no money but... Read More
My daughters pup was crying, in pain and had a small amount of blood in his poo. She self diagnosed him on google and was terrified he had parvo. She raced him to this vet knowing she had no money but that either her partner or myself werent very far away and could pay the vet bill same day. When they found out she couldnt pay immediately even thou she explained either one of us could as soon as she contacted us they treated her like a criminal. Humiliated her, Embarrassed her, and put her down. They did a parvo test which came back negative and told her that meant nothing and he could still have it. They did remove some stuck poo in his bottom.
We had both arrived home same time and i found my daughter in tears over the experience and thinking her baby had parvo.
The vet wouldnt give her the antibiotics they felt the pup needed. I rang the receptionist to pay the bill half an hour or so after my daughter had been there she would not let me talk. She proceeded to speak over the top of me and let me know how disgusted she was with my daughter not paying immediately and also for even bringing a dog in there that "may have" had parvo. I asked her several times did she want me to pay the bill or not and as a result if her ranting and raving I hung up on her without paying the bill.
My daughter took her to the vet I always go to and they were disgusted. A. The bleeding was a result of him being constipated.B. he definetly does not have parvo as hes been vaccinated which toowoomba vet hospital could see after my daughter gave them his records c. He did not need antibiotics. They removed the poo and that was all that was required. So question I would ask...WTH is wrong with u people??? Im disgusted in the treatment you gave my daughter.Shame on you. Parvo test wasnt even needed. Disgusting behaviour from the receptionist and the vet. Would highly NOT recommend this vet hospital. Read Less
Tess McNab
2 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Excellent knowledgeable and friendly staff that actually listen to your concerns. Professional and great at what they do! Highly recommended!!!
Justin Ebert
22 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Have used this vet for general yearly check ups and an emergency and they have been excellent in dealing with both.
Jason Saputra
4 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Excellent service and very professional
Ashleigh Venz
19 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We have been taking our furbabe Halle here for almost 4 years and have been so happy with our treatment that we recommend all our family and friends to this practice. The vet nurses are all lovely and... Read More
We have been taking our furbabe Halle here for almost 4 years and have been so happy with our treatment that we recommend all our family and friends to this practice. The vet nurses are all lovely and each vet we've had always take the time to thoroughly check our furbaby and answer all of our questions with patience and compassion. Read Less
Kimberley Gwynne
15 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Took our rotweiller there after another vet had desexed her earlier in the week, Toowoomba Veterinary had to re operate and keep her overnight and they were amazing. Answered phone after hours and wer... Read More
Took our rotweiller there after another vet had desexed her earlier in the week, Toowoomba Veterinary had to re operate and keep her overnight and they were amazing. Answered phone after hours and were very friendly. Can't recommend them enough Read Less
Michael Verwey
11 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We dealt with great people. Great with our puppy and very helpful when scheduling appointments etc.
Kerrie Rowling
5 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I can't thank the vets enough!!! My cat Clooney was suffering from an abcess on his back right leg, caused by a cat bite!!
Tammy Kyrolos
26 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I can't say anything that will show my appreciation to the vet Louis at TVH my boy Nero serverly cut his leg open on Christmas morning !!!! A call to TVH and he was in their care an overnight stay sur... Read More
I can't say anything that will show my appreciation to the vet Louis at TVH my boy Nero serverly cut his leg open on Christmas morning !!!! A call to TVH and he was in their care an overnight stay surgery and lots of stitches later my boy is back at home recovering - Louis was amazing - keeping Nero and us calm and no complaints that it was Christmas and that he was working and not spending time with his family like everyone else. Thank you so so muchRead Less
Kirk d'anastasi
18 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Called up I the morning to see if I could bring my pup in as we thought something was wrong. They squeezed us in that was cool. I'm thankful of that. (Our normal vet was was busy)
These guys are prett... Read More
Called up I the morning to see if I could bring my pup in as we thought something was wrong. They squeezed us in that was cool. I'm thankful of that. (Our normal vet was was busy)
These guys are pretty expensive. They kept trying to up sell me with all extras eg insurance and all other products. Felt like I was at a fast food place would you like this would you like that Experiance. The vet who I was dealing with on the day seemed like she was having a bad day. Read Less
Tiff Thorne
8 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The best vets with the best service! So welcoming of us as new clients and take such good care of little Nugget. Highly recommend them.
Jordyn Shelby Rayner
6 Oct 2016
REPORT
☆☆☆☆☆
REPORT
A big thank-you to Dr Maddie and all the staff who have helped our Jack over the last 12 years. The staff have always been wonderful to us and our pets. Dr Maddie's kindness and patience with us durin... Read More
A big thank-you to Dr Maddie and all the staff who have helped our Jack over the last 12 years. The staff have always been wonderful to us and our pets. Dr Maddie's kindness and patience with us during Jack's last moments created the most peaceful, loving end we could have hoped for our fur baby.Read Less
Patricia Richter
26 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Would not take miss bella anywhere else. They show patience with bella who is not easy to handle
Kari Woodford
26 Jul 2016
REPORT
☆☆☆☆☆
REPORT
a massive thank you to the staff who helped with my furless baby last night. as per usual, the service was above and beyond and I wouldn't take my babies anywhere else. thank you for making such a str... Read More
a massive thank you to the staff who helped with my furless baby last night. as per usual, the service was above and beyond and I wouldn't take my babies anywhere else. thank you for making such a stressful experience as smooth as possible.Read Less
Mikkaela Meier-Thompson
17 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Love this facility and the staff. This is our 5th year and we have used them for our dogs of all ages from puppy preschool, routine care, OCD problems and even up to our elderly dog and arthritis mana... Read More
Love this facility and the staff. This is our 5th year and we have used them for our dogs of all ages from puppy preschool, routine care, OCD problems and even up to our elderly dog and arthritis management. The 24hr care from Paul was excellent when Cato was hit by a car and left on the side of the road, treatment & recovery was of such standard 6 months later you would not have known what had happened. Highly recommend. Read Less
Beca Maree Dalziel
5 May 2016
REPORT
☆☆☆☆☆
REPORT
Just wanted to say how greatly thankful i am for all the staff at toowoomba veterinary. They were so thoughtful and caring for my partner when he brought our cat Nala in who had been hit by a car. I c... Read More
Just wanted to say how greatly thankful i am for all the staff at toowoomba veterinary. They were so thoughtful and caring for my partner when he brought our cat Nala in who had been hit by a car. I can not thank u enough for making it just that little bit easier to put her to rest. Thank you so very much. Read Less
Kelly Vaughan
23 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Staff are friendly & very competent. Prices are competitive and they treat the animals with a lot of care.
Kanchana Lakmal Wickramasekera
10 Feb 2016
REPORT
☆☆☆☆☆
REPORT
James Deck
6 Apr 2011
REPORT
☆☆☆☆☆
REPORT
Wouldn't trust my puppy to any other vet in Toowoomba. Louis and the rest of the guys there are fantastic.