My dog received surgery at another local vet. I was quoted 350 however ended up paying 750. She had severe complications after the surgery. Was told about Tiger Street Vet, rang them and they took her in late after hours. 💕Kevin 💕did a full check over of her, ultrasound, fixed the hernia, gave her her vaccinations. They only charged me a quarter of the price and I left feeling very satisfied and much relieved my baby was on the mend. ABSOLUTELY AMAZING VETERINARY HOSPITAL.🌟🌟🌟🌟🌟 VERY CARING🌟🌟🌟🌟🌟 AND BRILLIANT SERVICE. 🌟🌟🌟🌟🌟 I'm so relieved to have finally found a veterinary clinic that cares for my babies the same way as I do. Thank You so much to the staff and a special thanks to Kevin ❤️💕 Read Less

I can highly recommend the AWL Ipswich. The staff were very professional and caring. The reception staff were friendly and very helpful. The Vet and Specialist treating Louie were very caring. Thank you so much for your excellent care of Louie. Read Less

This is a low cost vet, which is great. Our dog needed to get some teeth extracted and we got 3 quotes. This vet was about 20% cheaper than the second cheapest. The only thing they can't do in terms of dental work is x-rays. So why only two stars? I dropped our dog off and said the the receptionist please ask the vet to extract any teeth he/she considers borderline. I repeated the same instruction to the nurse who admitted our dog. (Staff are really nice.) On picking up our dog the vet said that he removed 5 teeth and there was one, a molar, which was borderline, which he left. The cost was $645. Now in a year or two we will have to repeat this cost. Suddenly, simply because they did not communicate this very basic instruction it is not the most expensive vet! I cannot recommend this veterinary surgery. If they had done what we asked, it would have been a four star review. Read Less

I thought the AWL Charter was to care for Animals.Today I was treated like a Leper by staff even though I had signed the Corona Virus form.My wife who had not signed a form was let in with our dog for his annual shots. I was refused permission to see the Vet to discuss the operation he needs to repair a torn ligament on his rear leg.The only reason I was let in was to pay the bill "Please stand back there". Our dog is still limping and has difficulty standing all due to this arrogant mob in the office,shocking cold hearted service Read Less

This place is an absolute joke. Rang several times to see if I could have my cat put to sleep. Finally got there - Said they would not euthanasia my cat and I had to give her for surrending when she had to be put to sleep!! Now I have had to suttender my cat. Read Less

Being new to the area and a kitten with a high temperature the lovely girls at the front desk whisked him in for a temp check despite being fully booked.. thank you so much your kindness was much appreciated Read Less

When we rang we asked if the Animal Welfare League at Ipswich had an Avian Vet and explained the symptoms and we were told 'yes she is very experienced'. We had awoken that morning to our pet breathing funny and appeared quite unwell. By consultation time one look at our pet you could see he was in distress. Still we were made to wait in the waiting room for about 1.5 hours after our booked consultation time while they attended to stream after stream of minor things such as a dog who's owner was asking about flea powder and a cat owner asking about worming tablets. In the meantime our pet appeared to be getting sicker. Eventually we were seen. On top of all the fees charged to us was $25.00 for a few grams of what turned out to be a vitamin powder readily available for approx $12.95 for about 100grams. Turns out this definitely would not of been of help to our pet in anyway. We were desperate to save our little mates life. We asked if the vet could keep him in for treatment overnight. The answer, 'no, we don't do that here'. She told us to go and buy a product. We drove around for hours looking for it. We also had friends and other family driving around looking for it too plus making call after call to pet shops and other vet clinics. We could not find it in stock anywhere. We ended up dropping our pet off at a relatives house where he died while we were still trying to find this product that the vet told us to get. Turns out this product would not saved our pets life anyway so it was a waste of valuable time that should of been spent with our dying pet. I absolutely dispise the lack of care and treatment shown towards our beloved family member. We do not recall the vet giving us her name and it does not appear on the $200+ bill given to us either. We were $$$ supporters before this but not anymore. Read Less

Thank you to the staff here for being so caring and understanding. My partner and I really struggled when our cat was ill. The staff were so helpful, knowledgeable and really made a point of ensuring our cat was cared for day & night and keeping us up to date along the way. We owe her life to this clinic and the practice manager who went above and beyond for us. We will be grateful for many years to come! Read Less

I've read a few of the reviews here and felt I had to leave one myself although I wouldn't normally. No one likes vet bills. As specially when dealing with the possibility of loosing a cherished pet. Over the years I've been to AWL Ipswich vet quiet a few times both for myself and with friends and their pets. While I certainly would have a preference on who to see there, all the staff have always been compassionate and professional regardless. While they can on occasion discount some of their fees for a few genuine hardship cases sadly it's obvious that word of this has got around and now far too many expect it. Try and keep in mind that AWL has to meet its operating expenses too. They can't help everyone for free or they would have to close shop. The sadness you may go through imagine what it must be like for them dealing with this day after day 6 days a week year in year out often with no appreciation for their efforts. Life would be pretty lonely without a pet. Imagine growing up as a child with no cat 🐈 or dog 🐕 in your life to love. Or the elderly. often at home alone in their final years without​ the comfort of a loving pet. Be thankful AWL's here to help at all.-.-. Read Less

I took our cat in due to a tick bite and wanted to know my options, as soon as we got there she wanted to charge $1500 which is 3x the other two vets I had called prior to going in. Considering the cat had been to this vet before I thought they would be compassionate and understanding of the financial situation my family was under. $1500 is excessive when they only charge $100 to euthanise. So we had NO other option as they would not help us. Once I had said we needed to euthanise her due to money issues the vet was rude, insensitive and wouldn't let us say goodbye to OUR pet. My brother (14) whose cat it was, was there with me very upset and the vet just told me to go out and 'fix the bill' like we were at a cafe. I was so shocked by this. Where is the compassion?! Read Less

I had a budgie who needed to be euthanised. I rang the Animal Welfare League Vet and explained I had lost my job a couple of years ago and could only scrape together $20. However, they refused to reduce their $60 fee. Their only suggestion was that I try another vet but said they doubted any others were open (8:30am on 31 December 2016). They are obviously ruled by the mighty dollar instead of compassion for an animal in distress. Read Less

We would like to thank you so very much for looking after our precious dog Jackson. He is an elderly boy and I myself didn't cope to well with him being unwell. Thank you all for your understanding and professionalism. Read Less

We took our very sick little dog to this clinic after receiving very average treatment at our regular vet. Their care and consideration was outstanding. The vet who looked after our little family member, went to no end of trouble explaining the situation with great compassion for both our little dog and myself. I think the vet spent two hours with me explaining likely outcomes and options with great honesty and as it turned out great accuracy. I came away feeling that I was her only client. We lost our little dog, she had to be euthanased and this was carried out with the same care we had always received. Nine months later and we have just adopted another little dog, not as a replacement, nothing could replace that little dog, but to try to fill the void. Needless to say I will be taking this little one to the same caring place even though it is a considerable distance from my home. Regarding their charges, I believe they are more than competitive with other vets. Read Less

After taking my animal to this vet with a specific concern and question we were offered no diagnosis or information to be then charged a ridiculous amount of money with no reassurance. Four days later with no improvement and a phone call to the vet, I was offered a consultation at full price, to have the same unnecessary tests performed again. Useless and utterly unhelpful.Read Less