Balaclava Veterinary Surgery
Westcourt, Queensland
General Info
We have been operating(literally) in Cairns for over 30 years, but the year, 2012, is the 25th year that Dr Paul Matthews, prominent Cairns Veterinarian and local identity, has been running the show.
The Balaclava clinic not only serves the Cairns Region, but also the Cape York communities and beyond.
He and his dedicated staff of caring professionals are here to help all owners with their pets, no matter how big or small.
The surgery is conveniently located at the 'Bright Blue Clinic" at 378 Mulgrave Rd, Westcourt, opposite the Cheesecake Shop(for the ladies!)...and beside the former WoW Sight'n Sound Store(for the blokes!), now Pillow Talk
The Balaclava clinic not only serves the Cairns Region, but also the Cape York communities and beyond.
He and his dedicated staff of caring professionals are here to help all owners with their pets, no matter how big or small.
The surgery is conveniently located at the 'Bright Blue Clinic" at 378 Mulgrave Rd, Westcourt, opposite the Cheesecake Shop(for the ladies!)...and beside the former WoW Sight'n Sound Store(for the blokes!), now Pillow Talk
Reviews
Jamie Hicks
10 Mar 2018
REPORT
Good vet
Great service
Easy access
Min Hwan Kim
12 Feb 2018
REPORT
We took our cat yesterday. The people were so kind and helpful. We felt like they go the extra miles for their customers.
Tania Kirkland
11 Feb 2018
REPORT
Great vet. 😁
Robert Wall
10 Feb 2018
REPORT
Dr Meadows is so wonderful.
Emz Foth
24 Nov 2017
REPORT
Excellent we will always take our babies there
bollix82
24 Mar 2017
REPORT
Great little vet
Robyn Croul
10 Dec 2016
REPORT
We have been going to see Dr Paul for over 30 years. Great vet
Troy Kenneth Holzheimer
4 Dec 2016
REPORT
The staff awesomeness the dogs love them to nice and friendly easy to talk to good advice and professional service been going to the vet for 6 years
Nicole Emily Dell
29 Nov 2016
REPORT
I was recommended to use this vet when I moved to the area by Tracey & Dave & it's better then the one I used in my old town! Love the service, my little dog doesn't get as distressed as he did before...
I was recommended to use this vet when I moved to the area by Tracey & Dave & it's better then the one I used in my old town! Love the service, my little dog doesn't get as distressed as he did before & our bigger puppy loves it too. Also love the advice they have given to help us save some money super impressed will recommend to anyone with pets.
Stephanie Jane Croatto
27 Oct 2016
REPORT
I had a wonderful experience taking my dog there. Beautiful staff that work there very caring of my Snoopy dog :)
Tootie Frootie
17 Oct 2016
REPORT
pretty poor.
mammory gland surgery....may i ask where the drain tubes are?
taking her back to you with sever swelling and with infection 10 days later and advised to take her home with more meds. than...
pretty poor.
mammory gland surgery....may i ask where the drain tubes are?
taking her back to you with sever swelling and with infection 10 days later and advised to take her home with more meds. thanks for charging me again...totalling now 980.
10 days later (total 20 days) found the vet you should have recommended in the first place.
your 800 dollar botched surgery has caused nothing but dramas.
now totalling $1800.
you are NOT caring at all and when politley questioned your staff are just rude and walk away from direct conversation or question.
you give 32mls of antibiotics for skin tag removal (separate visits) and 10mg for the mammory sugery?? even i know as an unqualified something is severley wrong with your vets prescriptions.
so in the end we had 1.5lt of fluid removed. and is now on the mend. no thanks to balaclava vets.
Paul Richardson
17 Sep 2016
REPORT
Tick emergency this morning for our new 10 week old family member. Straight in and sorted straight away. Can't recommend this surgery more highly. Thanks so much guys.
Susan Walton
23 Jun 2016
REPORT
Thank you to the kind vet that helped put our beloved 23 yrs old cat jack down on Monday. Thanks so much you made the experience very pleasant although hard. I want to thank all the team for their sup...
Thank you to the kind vet that helped put our beloved 23 yrs old cat jack down on Monday. Thanks so much you made the experience very pleasant although hard. I want to thank all the team for their support and assistance with getting jack to possum ridge too. The service from both was outstanding.
Sue Griffiths
17 Jun 2016
REPORT
Brilliant! Nothing but good things to say about Paul and his team : ) Came to him for a second quote after consult with another vet clinic- so glad I did - massive price difference, huge difference in...
Brilliant! Nothing but good things to say about Paul and his team : ) Came to him for a second quote after consult with another vet clinic- so glad I did - massive price difference, huge difference in cost (WAY CHEAPER) but same quality of care. Staff loooked after little Milly so well. With her bladder stone problem, and Paul very reassuring when called for advice after hours -wouldn't hesitate to recommend.
Tracey Chaplin
16 Jun 2016
REPORT
i have used this vets for many years and have found them to be great with my cats. thank you so much for trying to help save my pussy cat Miss Airlie as she died from breast cancer i my arms. i will b...
i have used this vets for many years and have found them to be great with my cats. thank you so much for trying to help save my pussy cat Miss Airlie as she died from breast cancer i my arms. i will be back when i need more help with my other cat Professor who is Miss Airlie's son.
steve whitehead
1 Jun 2016
REPORT
Dayna Kelly
31 May 2016
REPORT
Everything is so great. Coming in panic stricken, I left knowing my little rat bag Crowley was in good hands. Thanks guys for looking after my boofhead for me... sorry again he peed on your floor lol
Debbie Loy
3 Aug 2014
REPORT
I've been seeing Dr Paul Mathews with my animals for the past 12 years. They are a fantastic surgery to deal with and care deeply about their patients. Staff are all friendly and very helpful and welc...
I've been seeing Dr Paul Mathews with my animals for the past 12 years. They are a fantastic surgery to deal with and care deeply about their patients. Staff are all friendly and very helpful and welcoming. I highly recommend Balaclava and Redlynch Valley vet surguries. Paul has other wonderful and caring vet's who are all very skilled and caring people also working with him.
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Book an Appointment
Online booking unavailable
Please call
(07) 4054 2166
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Balaclava Veterinary Surgery
Westcourt, Queensland
General Info
We have been operating(literally) in Cairns for over 30 years, but the year, 2012, is the 25th year that Dr Paul Matthews, prominent Cairns Veterinarian and local identity, has been running the show.
The Balaclava clinic not only serves the Cairns Region, but also the Cape York communities and beyond.
He and his dedicated staff of caring professionals are here to help all owners with their pets, no matter how big or small.
The surgery is conveniently located at the 'Bright Blue Clinic" at 378 Mulgrave Rd, Westcourt, opposite the Cheesecake Shop(for the ladies!)...and beside the former WoW Sight'n Sound Store(for the blokes!), now Pillow Talk
The Balaclava clinic not only serves the Cairns Region, but also the Cape York communities and beyond.
He and his dedicated staff of caring professionals are here to help all owners with their pets, no matter how big or small.
The surgery is conveniently located at the 'Bright Blue Clinic" at 378 Mulgrave Rd, Westcourt, opposite the Cheesecake Shop(for the ladies!)...and beside the former WoW Sight'n Sound Store(for the blokes!), now Pillow Talk
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Jamie Hicks
10 Mar 2018
Good vet
Great service
Easy access
Min Hwan Kim
12 Feb 2018
We took our cat yesterday. The people were so kind and helpful. We felt like they go the extra miles for their customers.
Tania Kirkland
11 Feb 2018
Great vet. 😁
Robert Wall
10 Feb 2018
Dr Meadows is so wonderful.
Emz Foth
24 Nov 2017
Excellent we will always take our babies there
bollix82
24 Mar 2017
Great little vet
Robyn Croul
10 Dec 2016
We have been going to see Dr Paul for over 30 years. Great vet
Troy Kenneth Holzheimer
4 Dec 2016
The staff awesomeness the dogs love them to nice and friendly easy to talk to good advice and professional service been going to the vet for 6 years
Nicole Emily Dell
29 Nov 2016
I was recommended to use this vet when I moved to the area by Tracey & Dave & it's better then the one I used in my old town! Love the service, my little dog doesn't get as distressed as he did before...
I was recommended to use this vet when I moved to the area by Tracey & Dave & it's better then the one I used in my old town! Love the service, my little dog doesn't get as distressed as he did before & our bigger puppy loves it too. Also love the advice they have given to help us save some money super impressed will recommend to anyone with pets.
Stephanie Jane Croatto
27 Oct 2016
I had a wonderful experience taking my dog there. Beautiful staff that work there very caring of my Snoopy dog :)
Tootie Frootie
17 Oct 2016
pretty poor.
mammory gland surgery....may i ask where the drain tubes are?
taking her back to you with sever swelling and with infection 10 days later and advised to take her home with more meds. than...
pretty poor.
mammory gland surgery....may i ask where the drain tubes are?
taking her back to you with sever swelling and with infection 10 days later and advised to take her home with more meds. thanks for charging me again...totalling now 980.
10 days later (total 20 days) found the vet you should have recommended in the first place.
your 800 dollar botched surgery has caused nothing but dramas.
now totalling $1800.
you are NOT caring at all and when politley questioned your staff are just rude and walk away from direct conversation or question.
you give 32mls of antibiotics for skin tag removal (separate visits) and 10mg for the mammory sugery?? even i know as an unqualified something is severley wrong with your vets prescriptions.
so in the end we had 1.5lt of fluid removed. and is now on the mend. no thanks to balaclava vets.
Paul Richardson
17 Sep 2016
Tick emergency this morning for our new 10 week old family member. Straight in and sorted straight away. Can't recommend this surgery more highly. Thanks so much guys.
Susan Walton
23 Jun 2016
Thank you to the kind vet that helped put our beloved 23 yrs old cat jack down on Monday. Thanks so much you made the experience very pleasant although hard. I want to thank all the team for their sup...
Thank you to the kind vet that helped put our beloved 23 yrs old cat jack down on Monday. Thanks so much you made the experience very pleasant although hard. I want to thank all the team for their support and assistance with getting jack to possum ridge too. The service from both was outstanding.
Sue Griffiths
17 Jun 2016
Brilliant! Nothing but good things to say about Paul and his team : ) Came to him for a second quote after consult with another vet clinic- so glad I did - massive price difference, huge difference in...
Brilliant! Nothing but good things to say about Paul and his team : ) Came to him for a second quote after consult with another vet clinic- so glad I did - massive price difference, huge difference in cost (WAY CHEAPER) but same quality of care. Staff loooked after little Milly so well. With her bladder stone problem, and Paul very reassuring when called for advice after hours -wouldn't hesitate to recommend.
Tracey Chaplin
16 Jun 2016
i have used this vets for many years and have found them to be great with my cats. thank you so much for trying to help save my pussy cat Miss Airlie as she died from breast cancer i my arms. i will b...
i have used this vets for many years and have found them to be great with my cats. thank you so much for trying to help save my pussy cat Miss Airlie as she died from breast cancer i my arms. i will be back when i need more help with my other cat Professor who is Miss Airlie's son.
steve whitehead
1 Jun 2016
Dayna Kelly
31 May 2016
Everything is so great. Coming in panic stricken, I left knowing my little rat bag Crowley was in good hands. Thanks guys for looking after my boofhead for me... sorry again he peed on your floor lol
Debbie Loy
3 Aug 2014
I've been seeing Dr Paul Mathews with my animals for the past 12 years. They are a fantastic surgery to deal with and care deeply about their patients. Staff are all friendly and very helpful and welc...
I've been seeing Dr Paul Mathews with my animals for the past 12 years. They are a fantastic surgery to deal with and care deeply about their patients. Staff are all friendly and very helpful and welcoming. I highly recommend Balaclava and Redlynch Valley vet surguries. Paul has other wonderful and caring vet's who are all very skilled and caring people also working with him.
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know