I've been taking my very senior dog to Pet Universe for 2 years now, he has been receiving amazing care. Dr Lee and the nursing team are absolutely fantastic and their motto of putting the animal firs... Read More
I've been taking my very senior dog to Pet Universe for 2 years now, he has been receiving amazing care. Dr Lee and the nursing team are absolutely fantastic and their motto of putting the animal first is very apparent. Even after moving 35 minutes away and having a vet down the road, we still choose to go back to pet universe instead because of the excellent care they provide. Read Less
Alison Court
31 Jan 2017
REPORT
My cat had a lovely time boarding here over Christmas - great value for money too!
John Slater
9 Jan 2017
REPORT
Very expensive ,would not go back after a lot of money took my dog to another vet and am greatfull we did
Will Kuang
16 Sep 2016
REPORT
Our dog cut her face when she ripped our roller door off the rails. She could of nearly lost her vision from the cut but Chris and the staff at Pet universe saved her vision and patched her up. She's ... Read More
Our dog cut her face when she ripped our roller door off the rails. She could of nearly lost her vision from the cut but Chris and the staff at Pet universe saved her vision and patched her up. She's happy again Read Less
Kimmy Pop
31 Mar 2016
REPORT
Thank you for looking after my 17-year-old cat 'Hobbes' in your cattery over the Easter break! The staff were so efficient in helping me organise his vaccinations, worming and treatments and your hi... Read More
Thank you for looking after my 17-year-old cat 'Hobbes' in your cattery over the Easter break! The staff were so efficient in helping me organise his vaccinations, worming and treatments and your high-quality service was so affordable! With Hobbes being an older cat and never been in a cattery before, I was quite apprehensive as to how he would cope and like most pet owners, I wanted reassurance that he was in good hands whilst I was away. When I picked him up, he was so relaxed and purr'd in my arms the whole drive home! His coat was beautiful, he obviously had been brushed everyday and he appeared well-fed! From start to finish you showed great care and I love that the staff openly showed love toward Hobbes! So appreciated. I can reassure anyone considering the vet services or the cattery at Pet Universe- Broadview that, it is facility which puts your pets care first! THANK YOU! :) Read Less
Janelle Fletcher
18 Dec 2015
REPORT
Fantastic. Very professional, knowledgable and helpful. Particularly Dr Kat and Dr Lee!
GAINSBOROUGHSTUDIO
11 Nov 2015
REPORT
Best vet surgery and team ever !!!
Dr Chris and his team have been looking after our dogs for just under 10 years now, from puppy preschool to senior dogs they have been so wonderful and caring, we ha... Read More
Best vet surgery and team ever !!!
Dr Chris and his team have been looking after our dogs for just under 10 years now, from puppy preschool to senior dogs they have been so wonderful and caring, we have followed every bit of their advice and our furry family have always been healthy and happy. Recently Poppy developed a rare cancer and has now passed away, we were inconsolable but comforted by how caring the team at Pet Universe were especially Dr Chris who took the time to call recently and see how we were doing and even sent flowers. We can't thank Dr Chris and everyone enough for the care we have always received and for the care we know we will get in the future - Thank you, Steve & Donna C :) Read Less
Isabelle Hoadley
7 Nov 2015
REPORT
We started to visit pet universe at the start of this year when our dog tore her ACL in one of her legs. The operation they performed to fix it was absolutely remarkable and she was back to her normal... Read More
We started to visit pet universe at the start of this year when our dog tore her ACL in one of her legs. The operation they performed to fix it was absolutely remarkable and she was back to her normal self faster than we ever could have imagined. The staff at pet universe treat your pet like they are their own and that's why we went back 6 months later when the other ACL tore as well!! I'd highly recommend this extremely professional and progressive practice.Read Less
Keelin Mackin
1 Jan 2015
REPORT
My cat Missy recently stayed here for 12 days. In my opinion she received excellent care and was very well looked after. I was apprehensive about whether or not she would get brushed (based purely on ... Read More
My cat Missy recently stayed here for 12 days. In my opinion she received excellent care and was very well looked after. I was apprehensive about whether or not she would get brushed (based purely on other boarding experiences at different catteries). When I seen Missy she looked bright eyed and bushy tailed and certainly felt like she was brushed everyday. She was as well looked after in that time as I would have looked after her myself in my opinion. I was very impressed. They also gave me her toilet, food and behavioral habits in the time I was gone. Which was refreshing to hear, as she is normally handed back to me at other places and that is it. The place seemed very clean and the staff where friendly and experienced. Would not hesitate to use again. Thank you! Read Less
Wendy Jarvis
21 Jul 2013
REPORT
We have attended Pet Universe for 10 years with our dogs. Unfortunately one died suddenly when he was only six (the support we received at this time was exceptional); the other is nearly 15 and 'visi... Read More
We have attended Pet Universe for 10 years with our dogs. Unfortunately one died suddenly when he was only six (the support we received at this time was exceptional); the other is nearly 15 and 'visits' each month for her grooming. Chris Lee (Vet) has explained all treatments and costs before any treatments over the years and spent time answering any and all our questions before we made informed decisions on treatment. All vets we have seen at both clinics have shown the same respect for us and our pets. Nursing and Grooming staff show care and affection to our pets and instead of them feeling nervous and frightened when visiting a Vet, look forward to the experience. We highly recommend Pet Universe from our personal experience.Read Less
I've been taking my very senior dog to Pet Universe for 2 years now, he has been receiving amazing care. Dr Lee and the nursing team are absolutely fantastic and their motto of putting the animal firs... Read More
I've been taking my very senior dog to Pet Universe for 2 years now, he has been receiving amazing care. Dr Lee and the nursing team are absolutely fantastic and their motto of putting the animal first is very apparent. Even after moving 35 minutes away and having a vet down the road, we still choose to go back to pet universe instead because of the excellent care they provide. Read Less
Alison Court
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
My cat had a lovely time boarding here over Christmas - great value for money too!
John Slater
9 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Very expensive ,would not go back after a lot of money took my dog to another vet and am greatfull we did
Will Kuang
16 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Our dog cut her face when she ripped our roller door off the rails. She could of nearly lost her vision from the cut but Chris and the staff at Pet universe saved her vision and patched her up. She's ... Read More
Our dog cut her face when she ripped our roller door off the rails. She could of nearly lost her vision from the cut but Chris and the staff at Pet universe saved her vision and patched her up. She's happy again Read Less
Kimmy Pop
31 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Thank you for looking after my 17-year-old cat 'Hobbes' in your cattery over the Easter break! The staff were so efficient in helping me organise his vaccinations, worming and treatments and your hi... Read More
Thank you for looking after my 17-year-old cat 'Hobbes' in your cattery over the Easter break! The staff were so efficient in helping me organise his vaccinations, worming and treatments and your high-quality service was so affordable! With Hobbes being an older cat and never been in a cattery before, I was quite apprehensive as to how he would cope and like most pet owners, I wanted reassurance that he was in good hands whilst I was away. When I picked him up, he was so relaxed and purr'd in my arms the whole drive home! His coat was beautiful, he obviously had been brushed everyday and he appeared well-fed! From start to finish you showed great care and I love that the staff openly showed love toward Hobbes! So appreciated. I can reassure anyone considering the vet services or the cattery at Pet Universe- Broadview that, it is facility which puts your pets care first! THANK YOU! :) Read Less
Janelle Fletcher
18 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Fantastic. Very professional, knowledgable and helpful. Particularly Dr Kat and Dr Lee!
GAINSBOROUGHSTUDIO
11 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Best vet surgery and team ever !!!
Dr Chris and his team have been looking after our dogs for just under 10 years now, from puppy preschool to senior dogs they have been so wonderful and caring, we ha... Read More
Best vet surgery and team ever !!!
Dr Chris and his team have been looking after our dogs for just under 10 years now, from puppy preschool to senior dogs they have been so wonderful and caring, we have followed every bit of their advice and our furry family have always been healthy and happy. Recently Poppy developed a rare cancer and has now passed away, we were inconsolable but comforted by how caring the team at Pet Universe were especially Dr Chris who took the time to call recently and see how we were doing and even sent flowers. We can't thank Dr Chris and everyone enough for the care we have always received and for the care we know we will get in the future - Thank you, Steve & Donna C :) Read Less
Isabelle Hoadley
7 Nov 2015
REPORT
☆☆☆☆☆
REPORT
We started to visit pet universe at the start of this year when our dog tore her ACL in one of her legs. The operation they performed to fix it was absolutely remarkable and she was back to her normal... Read More
We started to visit pet universe at the start of this year when our dog tore her ACL in one of her legs. The operation they performed to fix it was absolutely remarkable and she was back to her normal self faster than we ever could have imagined. The staff at pet universe treat your pet like they are their own and that's why we went back 6 months later when the other ACL tore as well!! I'd highly recommend this extremely professional and progressive practice.Read Less
Keelin Mackin
1 Jan 2015
REPORT
☆☆☆☆☆
REPORT
My cat Missy recently stayed here for 12 days. In my opinion she received excellent care and was very well looked after. I was apprehensive about whether or not she would get brushed (based purely on ... Read More
My cat Missy recently stayed here for 12 days. In my opinion she received excellent care and was very well looked after. I was apprehensive about whether or not she would get brushed (based purely on other boarding experiences at different catteries). When I seen Missy she looked bright eyed and bushy tailed and certainly felt like she was brushed everyday. She was as well looked after in that time as I would have looked after her myself in my opinion. I was very impressed. They also gave me her toilet, food and behavioral habits in the time I was gone. Which was refreshing to hear, as she is normally handed back to me at other places and that is it. The place seemed very clean and the staff where friendly and experienced. Would not hesitate to use again. Thank you! Read Less
Wendy Jarvis
21 Jul 2013
REPORT
☆☆☆☆☆
REPORT
We have attended Pet Universe for 10 years with our dogs. Unfortunately one died suddenly when he was only six (the support we received at this time was exceptional); the other is nearly 15 and 'visi... Read More
We have attended Pet Universe for 10 years with our dogs. Unfortunately one died suddenly when he was only six (the support we received at this time was exceptional); the other is nearly 15 and 'visits' each month for her grooming. Chris Lee (Vet) has explained all treatments and costs before any treatments over the years and spent time answering any and all our questions before we made informed decisions on treatment. All vets we have seen at both clinics have shown the same respect for us and our pets. Nursing and Grooming staff show care and affection to our pets and instead of them feeling nervous and frightened when visiting a Vet, look forward to the experience. We highly recommend Pet Universe from our personal experience.Read Less