Very caring excellent customer service my dog never stressed when going there
Cameron Everitt
28 Apr 2018
REPORT
Very friendly and helpful
Kris Moussis
14 Mar 2018
REPORT
Unfortunately I shared the experience of Nikki below in relation to my cat. If I could give less that one star I would. I don't think they like cats here unless they are the placid ones that curl up... Read More
Unfortunately I shared the experience of Nikki below in relation to my cat. If I could give less that one star I would. I don't think they like cats here unless they are the placid ones that curl up and sleep all day. We also had a completely wrong diagnosis and were advised that our girl wouldn't last the week and were advised to have her put down. This happened in April 2017 (last year) and I have only just been able to talk about it as our cat has been well for a while and only just looking to find another vet that is recommended by others. The diagnosis was completely wrong on a number of levels and if they hadn't given her an antibiotic for another simple condition she would have probably died of renal failure as they failed to diagnose the original condition we visited them for. We have been going to this vet for over 20 years and while I think the owner is compassionate a number of his staff are not and I think the owner is just a figurehead now who doesn't take an interest in who he employs. The vet we saw (Hannah) was new and fresh out of University, had no bedside manner and didn't seem to like us or our girl. If you are considering a new vet and have a cat then don't go here. While price isn't a motivating factor for us we did find their prices very over-inflated and are hunting around for another vet that has compassionate staff. It looks like Google has a few reviews here and likely to find one. Read Less
Maxwell Millowick
20 Jan 2018
REPORT
All good here. Great friendly vet service
Nikki
20 Nov 2017
REPORT
Unbelievably bad service here! All they could suggest was to "think about putting my cat to sleep" and this was from another vet who had not even seen my cat. The receptionists/nurses had zero compass... Read More
Unbelievably bad service here! All they could suggest was to "think about putting my cat to sleep" and this was from another vet who had not even seen my cat. The receptionists/nurses had zero compassion & then no one even advised me of the blood test results until I asked for them to be sent to my regular vet (Wattle Park vet ..who was away at the time). One huge intervention by Wattle Park vet Tanya (upon her return), appropriate medications, a diagnosis that was acted upon immediately and my cat is now back to health and weight gain. This place is so unprofessional we will never go back!
The trauma this has caused us is beyond upsetting! Shame on you! Read Less
Carmine Carfora
18 Aug 2017
REPORT
The doc is fantastic, and the staff is very helpful. Reasonable pricing
Vanessa Nunn
1 Jun 2017
REPORT
Vet was friendly but expensive
Ruby Macdonald
22 May 2017
REPORT
I went for my two guinea pigs and it was great they both had their nails cut and really enjoyed the experience and we are actually going tonight.
J. S. Allen
9 Feb 2017
REPORT
Richard Seglenieks
11 Jul 2016
REPORT
Visited this cosy vet practice a few times and have always been impressed with the service and quality of care. They also sell a range of pet food, including various special diets, and medications.
Steve Goodman
20 Apr 2016
REPORT
They care. ..know what they are doing. ..don't charge the earth.
Simon Cutts
4 Apr 2016
REPORT
Donna J.
16 Sep 2015
REPORT
My sweet dog just finished Corentine after an international moods. I wanted to have her checked out because she seemed a little office and friends recommended the parade. Today I saw Dr. Tom and he wa... Read More
My sweet dog just finished Corentine after an international moods. I wanted to have her checked out because she seemed a little office and friends recommended the parade. Today I saw Dr. Tom and he was terrific he said since we explained the differences between the country I can from Australia and the recommendations for and recommendations for assisting with our little dogs anxiety related to the move. He suggested that I go to a chemist for over-the-counter supplements and order a caller from the Internet rather than buying it from a store or from their vet clinic as it was far too expensive.Overall it was a very positive experience and I didn't feel rushed at all. Dr . Tom explained everything well and encourage me to ask questions. Appointments are easy to schedule and the vet is open seven days a week with a few days even open as late as 8 PM. Read Less
Susie C.
20 Aug 2012
REPORT
Although I'm currently and sadly pet free at the moment, this was my vet for both my dog and my cat. No matter which vet you see, they are knowledgeable and awesome. No matter which side of town I l... Read More
Although I'm currently and sadly pet free at the moment, this was my vet for both my dog and my cat. No matter which vet you see, they are knowledgeable and awesome. No matter which side of town I lived on or how many vets there were between me and this one, I always came here. They have an awesome after hours service. I can't say enough wonderful things about them. Read Less
Very caring excellent customer service my dog never stressed when going there
Cameron Everitt
28 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Very friendly and helpful
Kris Moussis
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Unfortunately I shared the experience of Nikki below in relation to my cat. If I could give less that one star I would. I don't think they like cats here unless they are the placid ones that curl up... Read More
Unfortunately I shared the experience of Nikki below in relation to my cat. If I could give less that one star I would. I don't think they like cats here unless they are the placid ones that curl up and sleep all day. We also had a completely wrong diagnosis and were advised that our girl wouldn't last the week and were advised to have her put down. This happened in April 2017 (last year) and I have only just been able to talk about it as our cat has been well for a while and only just looking to find another vet that is recommended by others. The diagnosis was completely wrong on a number of levels and if they hadn't given her an antibiotic for another simple condition she would have probably died of renal failure as they failed to diagnose the original condition we visited them for. We have been going to this vet for over 20 years and while I think the owner is compassionate a number of his staff are not and I think the owner is just a figurehead now who doesn't take an interest in who he employs. The vet we saw (Hannah) was new and fresh out of University, had no bedside manner and didn't seem to like us or our girl. If you are considering a new vet and have a cat then don't go here. While price isn't a motivating factor for us we did find their prices very over-inflated and are hunting around for another vet that has compassionate staff. It looks like Google has a few reviews here and likely to find one. Read Less
Maxwell Millowick
20 Jan 2018
REPORT
☆☆☆☆☆
REPORT
All good here. Great friendly vet service
Nikki
20 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Unbelievably bad service here! All they could suggest was to "think about putting my cat to sleep" and this was from another vet who had not even seen my cat. The receptionists/nurses had zero compass... Read More
Unbelievably bad service here! All they could suggest was to "think about putting my cat to sleep" and this was from another vet who had not even seen my cat. The receptionists/nurses had zero compassion & then no one even advised me of the blood test results until I asked for them to be sent to my regular vet (Wattle Park vet ..who was away at the time). One huge intervention by Wattle Park vet Tanya (upon her return), appropriate medications, a diagnosis that was acted upon immediately and my cat is now back to health and weight gain. This place is so unprofessional we will never go back!
The trauma this has caused us is beyond upsetting! Shame on you! Read Less
Carmine Carfora
18 Aug 2017
REPORT
☆☆☆☆☆
REPORT
The doc is fantastic, and the staff is very helpful. Reasonable pricing
Vanessa Nunn
1 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Vet was friendly but expensive
Ruby Macdonald
22 May 2017
REPORT
☆☆☆☆☆
REPORT
I went for my two guinea pigs and it was great they both had their nails cut and really enjoyed the experience and we are actually going tonight.
J. S. Allen
9 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Richard Seglenieks
11 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Visited this cosy vet practice a few times and have always been impressed with the service and quality of care. They also sell a range of pet food, including various special diets, and medications.
Steve Goodman
20 Apr 2016
REPORT
☆☆☆☆☆
REPORT
They care. ..know what they are doing. ..don't charge the earth.
Simon Cutts
4 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Donna J.
16 Sep 2015
REPORT
☆☆☆☆☆
REPORT
My sweet dog just finished Corentine after an international moods. I wanted to have her checked out because she seemed a little office and friends recommended the parade. Today I saw Dr. Tom and he wa... Read More
My sweet dog just finished Corentine after an international moods. I wanted to have her checked out because she seemed a little office and friends recommended the parade. Today I saw Dr. Tom and he was terrific he said since we explained the differences between the country I can from Australia and the recommendations for and recommendations for assisting with our little dogs anxiety related to the move. He suggested that I go to a chemist for over-the-counter supplements and order a caller from the Internet rather than buying it from a store or from their vet clinic as it was far too expensive.Overall it was a very positive experience and I didn't feel rushed at all. Dr . Tom explained everything well and encourage me to ask questions. Appointments are easy to schedule and the vet is open seven days a week with a few days even open as late as 8 PM. Read Less
Susie C.
20 Aug 2012
REPORT
☆☆☆☆☆
REPORT
Although I'm currently and sadly pet free at the moment, this was my vet for both my dog and my cat. No matter which vet you see, they are knowledgeable and awesome. No matter which side of town I l... Read More
Although I'm currently and sadly pet free at the moment, this was my vet for both my dog and my cat. No matter which vet you see, they are knowledgeable and awesome. No matter which side of town I lived on or how many vets there were between me and this one, I always came here. They have an awesome after hours service. I can't say enough wonderful things about them. Read Less