Vets4Pets Ridgehaven
Ridgehaven, South Australia
General Info
Vets4Pets Ridgehaven caters to the Ridgehaven, nan area with a personal touch. Whether you’re bringing home a new puppy or caring for an aging cat, the company offers services to help your pet thrive. One of the standout features of Vets4Pets Ridgehaven is its wide array of services. With services like ophthalmology, vaccinations, boarding, surgery, allergy testing, oncology, and physical therapy pet owners are confident that their pets are safe. Conveniently situated in Ridgehaven, the veterinary practice has always been a key resource for families all over the area. They emphasize both prevention and treatment for pets to lead healthy, happy lives. The veterinary team prioritizes communication and empathy, ensuring that ample time is spent to explain procedures and establish trust with every pet owner. It’s about peace of mind. From regular check-ups to urgent attention, Vets4Pets Ridgehaven is ready to assist you. Their website at vets4pets. co. au enables effortless appointment scheduling and easy access to educational materials online. Vets4Pets Ridgehaven is more than just a clinic; it’s a community fixture, trusted by generations of pet owners in Ridgehaven. Their dedication to ongoing education and utilizing the latest technology ensures that pets consistently receive top-notch care. The veterinary team focuses on preventive care, client education, and the individualized treatment of animals. By staying abreast of developments in veterinary medicine, they offer care that is aligned with the latest standards. Pet owners need this general practice and the counsel and support it offers throughout their animals’ lives. The veterinary team focuses on disease prevention, client education, and an individualized treatment approach. By staying current with advancements in veterinary medicine, they ensure that the care and services provided by the hospital are consistent with industry standards. Pet owners utilize them beyond the services, for the invaluable advice and unwavering support they provide through every phase of the animal’s life.
Services
24 Hour Emergency
Allergy Testing
Anesthesiology
Avian (Bird) Care
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Dermatology
Diagnostics
Exotic Pet Care
Genetic Disease Testing
Homeopathy
In-House Pharmacy
Internal Medicine
Laboratory
Laser Therapy
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Neurology
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Pain Management
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Senior Pet Care
Surgery
Ultrasound
Vaccinations
Wellness Plans
Reviews
Tris Rong
16 Jul 2018
REPORT
The women who work at the counter are very unfriendly, though the actual vets try their best, many are not trained to deal with larger pets and generally have you do their job.
Peter Holt
17 May 2018
REPORT
Jarko Dobes is amazing, very thorough and caring.
David Mace
30 Apr 2018
REPORT
Out local vet and puppy school. Friendly staff.
Chris Allen
4 Apr 2018
REPORT
Trust is a must and this team is to be trusted and works extremely well together, as a team!
Ross Hadden
7 Jan 2018
REPORT
Took good care of my dog Thylo would recommend vets4pets to any one
Daniel Stevens
21 Dec 2017
REPORT
Very helpful and caring for my pet. Friendly front staff. Had the exact same experience at Vets4Pets Dernancourt.
Ian Hampton
19 Sep 2017
REPORT
Caring people to look after your animals. Always call the following day to ensure all is well with your animal.
Crystal Spencer
14 Apr 2017
REPORT
John Croucher
10 Mar 2017
REPORT
Even our cat likes it there. He had made a mess in his cage on way to them and they quickly cleaned it out for us. Very friendly
Mark Ivess
15 Feb 2017
REPORT
Very nice vets here. Price is expensive but I'm sure it's comparable with all vets.
Samantha French
13 Feb 2017
REPORT
Beautiful I have so many kind word for the Veterinarians here there so Compassionate caring amazing I highly recommend them to anyone my daughter pup got really sick poor baby and had to be up to sl...
Beautiful I have so many kind word for the Veterinarians here there so Compassionate caring amazing I highly recommend them to anyone my daughter pup got really sick poor baby and had to be up to sleep there so understanding and beautiful
Shelley Trebilcock
27 Jan 2017
REPORT
Very disappointed. Been going here for 17+ years and getting conflicting stories regarding payment options. Made me feel like street trash. Usually reception staff are fantastic but today whoever she ...
Very disappointed. Been going here for 17+ years and getting conflicting stories regarding payment options. Made me feel like street trash. Usually reception staff are fantastic but today whoever she was must have been having a bad day. Think its time to take my money elsewhere, its obvious thats all vets4pets care about are the $$$$. To top off my experience today i had to wait 45minutes before being seen with no warning of the delay for the second time in 2 months, needless to say my poor dog who suffers from anxiety was getting quiet distressed by the bigger barking dogs.
Josephine Bishop
25 Jan 2017
REPORT
Golden grove are wonderful with our Shetland sheepdogs. Abby just had surgery there and they we're great. I love how I can ring anytime and get advice or ring to find out info on when needles are du...
Golden grove are wonderful with our Shetland sheepdogs. Abby just had surgery there and they we're great. I love how I can ring anytime and get advice or ring to find out info on when needles are due and cost. I also like how I can go online and book appointments
Jess Norris
3 Jan 2017
REPORT
Angle Vale 10/10 The nurse is amazingly friendly and happy everytime we have been, We always get a Same day appointment! Reasonably priced... We had a 6.45pm appointment.. my dog had a absess on her ...
Angle Vale 10/10 The nurse is amazingly friendly and happy everytime we have been, We always get a Same day appointment! Reasonably priced... We had a 6.45pm appointment.. my dog had a absess on her foot and had some bad skin conditions... the appointment including antibiotics was only $100!! Open until 7pm which is amazing for people who work office hours!! They have always been amazing too my accident prone dog!!
Julia Lavers
3 Jan 2017
REPORT
Staff at Angle Vale and Golden Grove have been fantastic to our pooches. Can't rate pricing and empathy for emergencies at Golden Grove high enough. When our girls had an accident about 6 months ago, ...
Staff at Angle Vale and Golden Grove have been fantastic to our pooches. Can't rate pricing and empathy for emergencies at Golden Grove high enough. When our girls had an accident about 6 months ago, where one cut their pad pretty badly and had to have it stapled back together, while the other dog had nicked an artery in her arm and needed strips and a bandage, the bill was over $800 but reduced to less than $500 when the treating staff said "we understand the need to have 2 dogs so they have a friend but we also understand the cost and want to help". Angle Vale did all the follow up bandage changes/care and adminstratiom of pain relief, which is a service that could not be faulted. The lovely follow up enquiries and reminders always remind you how much the practice/team at Angle Vale care. Worming tablets are cheaper through the practices than pet stores too! I think we pay about $50 to worm both our girls for 3 months.
Danielle Slocombe
1 Jan 2017
REPORT
The lady working the NYE shift was AMAZING!! She was supposed to finish before midnight but was still there at 3am trying to reunite scared dogs from the fire works with their owners, she was inundate...
The lady working the NYE shift was AMAZING!! She was supposed to finish before midnight but was still there at 3am trying to reunite scared dogs from the fire works with their owners, she was inundated, so friendly and just brilliant, we saw her handle at least 2 deceased cases amongst the chaos and is a true professional, just an asset to a great team right there! Thank-you!
Heather Kramer
23 Dec 2016
REPORT
i was about to leave for work at 7:30 Friday morning when I noticed my poor dog kept shaking his head. Tried to look in his ear and he kept yelping. Rang Vets4Pets G/Grove who were able to see him str...
i was about to leave for work at 7:30 Friday morning when I noticed my poor dog kept shaking his head. Tried to look in his ear and he kept yelping. Rang Vets4Pets G/Grove who were able to see him straight away. He was seen by 7:45. As it was quite painful and he wasn't cooperative (so sorry about the bite Rachael! ) he had to be sedated. I had a phone call 20 min later to say he was all fine and they had removed a grass seed from his ear and he was waking up. I paid the bill over the phone and organized for my son to pick him up a few hours later. They made what could've been a stressful experience 2 days before Christmas very easy. Rachael was lovely and made the experience very stress free and the girls at the desk were great. thanks again for looking after Milo
Julie Fett
9 Dec 2016
REPORT
Very thankful to all the staff who took care of my cat Misha recently. In the few times I've had to take her here for pancreatitis they've been so kind and compassionate. Always answer any questions I...
Very thankful to all the staff who took care of my cat Misha recently. In the few times I've had to take her here for pancreatitis they've been so kind and compassionate. Always answer any questions I have in a friendly manner, never cold and clinical. Able to call at any time and check on my cat which gave me an enormous sense of relief and peace of mind. Again thank you for taking such amazing care of my girl so I can have her home for Christmas :)
Kate Murray
7 Dec 2016
REPORT
Will never step foot in this place again! Took my dog into emergency on the Sunday night as he wouldn't put weight on his paw after jumping off the couch. Was sent home with anti-inflammatories. By th...
Will never step foot in this place again! Took my dog into emergency on the Sunday night as he wouldn't put weight on his paw after jumping off the couch. Was sent home with anti-inflammatories. By the morning it was much worst so went back in. The vet I saw basically said "what do you want me to do"....? I assumed he needed an X-ray so said well do we need to X-ray it... he said sure. At 2pm this vet called me to say there was an infection and he needed antibiotics. At 4pm my partner collected him and was now told he had a bee sting, to which he asked does he need antibiotics, he was told no and told he doesn't need a follow up. Last night he ripped off his bandage (which we thought was a little strange to have in the first place) to find deep incisions which we knew NOTHING about! Obviously freaking out I contacted vets for pets golden grove and spoke to someone at the desk who has obviously not done much in the way of customer service. There was no apology, there were MANY excuses and a tonne of attitude. We then went to pick up the antibiotics he had originally needed at 11pm. After calling multiple times to find out what the hell they did to my dog I've still heard NOTHING! I contacted my normal vet who was able to read the file and explain that an abscess type lump was drained and that he needed a follow up appointment! The complete opposite to what we were told! I'm very understanding of human error but this was conducted unprofessionally and with zero regard for myself and my pet. Had he not been on the antibiotics... would this infection have been made worst... Of course... and I wonder how long it would have taken them to tell me he needed them, if ever.... They still haven't even told he why they cut my dogs foot open! An explanation and an apology would have gone a long way....
Norene Lawson
27 Nov 2016
REPORT
Just had the most traumatic experience at the Golden Grove Vet. Had to take our dog there as he was so very old and unwell. The receptionist/nurse was told that we would wait until the canulla was put...
Just had the most traumatic experience at the Golden Grove Vet. Had to take our dog there as he was so very old and unwell. The receptionist/nurse was told that we would wait until the canulla was put in and then we wanted to be there when our loving dog passed over. They were told twice, the vet was told twice, that we did not want to be there while they prepped him but wanted to be there when the injection is given so he would have family there. The nurse that came in with the vet was also told, we stepped out. Then we were called back in and Jack was already gone. Our goodbye was stolen. You cannot take that back. Tears flowed, anger welled. Sensitivity was not there, empathy was not there. The male veterinarian's face when asked why did you not wait was blank. So now not only grieving, shell shocked at what happened.
Mick Black
11 Sep 2016
REPORT
Great vets
Carl McAteer
10 Aug 2016
REPORT
Always friendly staff. Vets and all staff have always shown compassion to my animals.
Photo Gallery
Book an Appointment
FAQs
Where is Vets4Pets Ridgehaven located?
Vets4Pets Ridgehaven is located at 1269 North East Road, Ridgehaven, South Australia 5097. It's easily accessible to pet owners in the Ridgehaven area and surrounding communities.
What time does Vets4Pets Ridgehaven open and close each day?
Vets4Pets Ridgehaven is open Monday 09:00 AM - 19:00 PM, Tuesday 09:00 AM - 19:00 PM, Wednesday 09:00 AM - 19:00 PM, Thursday 09:00 AM - 19:00 PM, Friday 09:00 AM - 19:00 PM. On Saturdays, it's open 09:00 AM to 13:00 PM. They are closed on Sundays.
Is Vets4Pets Ridgehaven open on Saturdays?
Yes, Vets4Pets Ridgehaven is open on Saturdays. Their Saturday hours are 09:00AM to 13:00 PM.
Is Vets4Pets Ridgehaven open on Sundays?
No, Vets4Pets Ridgehaven is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Vets4Pets Ridgehaven offer emergency or 24-hour services?
Yes, Vets4Pets Ridgehaven provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Vets4Pets Ridgehaven?
You can book an appointment online with Vets4Pets Ridgehaven via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Vets4Pets Ridgehaven offer?
Vets4Pets Ridgehaven in Ridgehaven offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Anesthesiology, Avian (Bird) Care, Behavioral Counseling. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Vets4Pets Ridgehaven offer vaccinations for pets?
Yes, Vets4Pets Ridgehaven provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Ridgehaven clinic.
Does Vets4Pets Ridgehaven offer pet dental care?
Absolutely. Vets4Pets Ridgehaven offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Vets4Pets Ridgehaven provide boarding or kennel services?
Yes, Vets4Pets Ridgehaven has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Vets4Pets Ridgehaven?
Vets4Pets Ridgehaven provides spaying and neutering services for pets. Their veterinary team in Ridgehaven has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Vets4Pets Ridgehaven microchip my pet?
Yes, Vets4Pets Ridgehaven offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
9:00 AM – 7:00 PM
Tuesday
Tue
9:00 AM – 7:00 PM
Wednesday
Wed
9:00 AM – 7:00 PM
Thursday
Thu
9:00 AM – 7:00 PM
Friday
Fri
9:00 AM – 7:00 PM
Saturday
Sat
9:00 AM – 1:00 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Vets4Pets Ridgehaven
Ridgehaven, South Australia
General Info
Vets4Pets Ridgehaven caters to the Ridgehaven, nan area with a personal touch. Whether you’re bringing home a new puppy or caring for an aging cat, the company offers services to help your pet thrive. One of the standout features of Vets4Pets Ridgehaven is its wide array of services. With services like ophthalmology, vaccinations, boarding, surgery, allergy testing, oncology, and physical therapy pet owners are confident that their pets are safe. Conveniently situated in Ridgehaven, the veterinary practice has always been a key resource for families all over the area. They emphasize both prevention and treatment for pets to lead healthy, happy lives. The veterinary team prioritizes communication and empathy, ensuring that ample time is spent to explain procedures and establish trust with every pet owner. It’s about peace of mind. From regular check-ups to urgent attention, Vets4Pets Ridgehaven is ready to assist you. Their website at vets4pets. co. au enables effortless appointment scheduling and easy access to educational materials online. Vets4Pets Ridgehaven is more than just a clinic; it’s a community fixture, trusted by generations of pet owners in Ridgehaven. Their dedication to ongoing education and utilizing the latest technology ensures that pets consistently receive top-notch care. The veterinary team focuses on preventive care, client education, and the individualized treatment of animals. By staying abreast of developments in veterinary medicine, they offer care that is aligned with the latest standards. Pet owners need this general practice and the counsel and support it offers throughout their animals’ lives. The veterinary team focuses on disease prevention, client education, and an individualized treatment approach. By staying current with advancements in veterinary medicine, they ensure that the care and services provided by the hospital are consistent with industry standards. Pet owners utilize them beyond the services, for the invaluable advice and unwavering support they provide through every phase of the animal’s life.
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Allergy Testing
Anesthesiology
Avian (Bird) Care
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Dermatology
Diagnostics
Exotic Pet Care
Genetic Disease Testing
Homeopathy
In-House Pharmacy
Internal Medicine
Laboratory
Laser Therapy
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Neurology
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Pain Management
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Senior Pet Care
Surgery
Ultrasound
Vaccinations
Wellness Plans
Reviews
Tris Rong
16 Jul 2018
The women who work at the counter are very unfriendly, though the actual vets try their best, many are not trained to deal with larger pets and generally have you do their job.
Peter Holt
17 May 2018
Jarko Dobes is amazing, very thorough and caring.
David Mace
30 Apr 2018
Out local vet and puppy school. Friendly staff.
Chris Allen
4 Apr 2018
Trust is a must and this team is to be trusted and works extremely well together, as a team!
Ross Hadden
7 Jan 2018
Took good care of my dog Thylo would recommend vets4pets to any one
Daniel Stevens
21 Dec 2017
Very helpful and caring for my pet. Friendly front staff. Had the exact same experience at Vets4Pets Dernancourt.
Ian Hampton
19 Sep 2017
Caring people to look after your animals. Always call the following day to ensure all is well with your animal.
Crystal Spencer
14 Apr 2017
John Croucher
10 Mar 2017
Even our cat likes it there. He had made a mess in his cage on way to them and they quickly cleaned it out for us. Very friendly
Mark Ivess
15 Feb 2017
Very nice vets here. Price is expensive but I'm sure it's comparable with all vets.
Samantha French
13 Feb 2017
Beautiful I have so many kind word for the Veterinarians here there so Compassionate caring amazing I highly recommend them to anyone my daughter pup got really sick poor baby and had to be up to sl...
Beautiful I have so many kind word for the Veterinarians here there so Compassionate caring amazing I highly recommend them to anyone my daughter pup got really sick poor baby and had to be up to sleep there so understanding and beautiful
Shelley Trebilcock
27 Jan 2017
Very disappointed. Been going here for 17+ years and getting conflicting stories regarding payment options. Made me feel like street trash. Usually reception staff are fantastic but today whoever she ...
Very disappointed. Been going here for 17+ years and getting conflicting stories regarding payment options. Made me feel like street trash. Usually reception staff are fantastic but today whoever she was must have been having a bad day. Think its time to take my money elsewhere, its obvious thats all vets4pets care about are the $$$$. To top off my experience today i had to wait 45minutes before being seen with no warning of the delay for the second time in 2 months, needless to say my poor dog who suffers from anxiety was getting quiet distressed by the bigger barking dogs.
Josephine Bishop
25 Jan 2017
Golden grove are wonderful with our Shetland sheepdogs. Abby just had surgery there and they we're great. I love how I can ring anytime and get advice or ring to find out info on when needles are du...
Golden grove are wonderful with our Shetland sheepdogs. Abby just had surgery there and they we're great. I love how I can ring anytime and get advice or ring to find out info on when needles are due and cost. I also like how I can go online and book appointments
Jess Norris
3 Jan 2017
Angle Vale 10/10 The nurse is amazingly friendly and happy everytime we have been, We always get a Same day appointment! Reasonably priced... We had a 6.45pm appointment.. my dog had a absess on her ...
Angle Vale 10/10 The nurse is amazingly friendly and happy everytime we have been, We always get a Same day appointment! Reasonably priced... We had a 6.45pm appointment.. my dog had a absess on her foot and had some bad skin conditions... the appointment including antibiotics was only $100!! Open until 7pm which is amazing for people who work office hours!! They have always been amazing too my accident prone dog!!
Julia Lavers
3 Jan 2017
Staff at Angle Vale and Golden Grove have been fantastic to our pooches. Can't rate pricing and empathy for emergencies at Golden Grove high enough. When our girls had an accident about 6 months ago, ...
Staff at Angle Vale and Golden Grove have been fantastic to our pooches. Can't rate pricing and empathy for emergencies at Golden Grove high enough. When our girls had an accident about 6 months ago, where one cut their pad pretty badly and had to have it stapled back together, while the other dog had nicked an artery in her arm and needed strips and a bandage, the bill was over $800 but reduced to less than $500 when the treating staff said "we understand the need to have 2 dogs so they have a friend but we also understand the cost and want to help". Angle Vale did all the follow up bandage changes/care and adminstratiom of pain relief, which is a service that could not be faulted. The lovely follow up enquiries and reminders always remind you how much the practice/team at Angle Vale care. Worming tablets are cheaper through the practices than pet stores too! I think we pay about $50 to worm both our girls for 3 months.
Danielle Slocombe
1 Jan 2017
The lady working the NYE shift was AMAZING!! She was supposed to finish before midnight but was still there at 3am trying to reunite scared dogs from the fire works with their owners, she was inundate...
The lady working the NYE shift was AMAZING!! She was supposed to finish before midnight but was still there at 3am trying to reunite scared dogs from the fire works with their owners, she was inundated, so friendly and just brilliant, we saw her handle at least 2 deceased cases amongst the chaos and is a true professional, just an asset to a great team right there! Thank-you!
Heather Kramer
23 Dec 2016
i was about to leave for work at 7:30 Friday morning when I noticed my poor dog kept shaking his head. Tried to look in his ear and he kept yelping. Rang Vets4Pets G/Grove who were able to see him str...
i was about to leave for work at 7:30 Friday morning when I noticed my poor dog kept shaking his head. Tried to look in his ear and he kept yelping. Rang Vets4Pets G/Grove who were able to see him straight away. He was seen by 7:45. As it was quite painful and he wasn't cooperative (so sorry about the bite Rachael! ) he had to be sedated. I had a phone call 20 min later to say he was all fine and they had removed a grass seed from his ear and he was waking up. I paid the bill over the phone and organized for my son to pick him up a few hours later. They made what could've been a stressful experience 2 days before Christmas very easy. Rachael was lovely and made the experience very stress free and the girls at the desk were great. thanks again for looking after Milo
Julie Fett
9 Dec 2016
Very thankful to all the staff who took care of my cat Misha recently. In the few times I've had to take her here for pancreatitis they've been so kind and compassionate. Always answer any questions I...
Very thankful to all the staff who took care of my cat Misha recently. In the few times I've had to take her here for pancreatitis they've been so kind and compassionate. Always answer any questions I have in a friendly manner, never cold and clinical. Able to call at any time and check on my cat which gave me an enormous sense of relief and peace of mind. Again thank you for taking such amazing care of my girl so I can have her home for Christmas :)
Kate Murray
7 Dec 2016
Will never step foot in this place again! Took my dog into emergency on the Sunday night as he wouldn't put weight on his paw after jumping off the couch. Was sent home with anti-inflammatories. By th...
Will never step foot in this place again! Took my dog into emergency on the Sunday night as he wouldn't put weight on his paw after jumping off the couch. Was sent home with anti-inflammatories. By the morning it was much worst so went back in. The vet I saw basically said "what do you want me to do"....? I assumed he needed an X-ray so said well do we need to X-ray it... he said sure. At 2pm this vet called me to say there was an infection and he needed antibiotics. At 4pm my partner collected him and was now told he had a bee sting, to which he asked does he need antibiotics, he was told no and told he doesn't need a follow up. Last night he ripped off his bandage (which we thought was a little strange to have in the first place) to find deep incisions which we knew NOTHING about! Obviously freaking out I contacted vets for pets golden grove and spoke to someone at the desk who has obviously not done much in the way of customer service. There was no apology, there were MANY excuses and a tonne of attitude. We then went to pick up the antibiotics he had originally needed at 11pm. After calling multiple times to find out what the hell they did to my dog I've still heard NOTHING! I contacted my normal vet who was able to read the file and explain that an abscess type lump was drained and that he needed a follow up appointment! The complete opposite to what we were told! I'm very understanding of human error but this was conducted unprofessionally and with zero regard for myself and my pet. Had he not been on the antibiotics... would this infection have been made worst... Of course... and I wonder how long it would have taken them to tell me he needed them, if ever.... They still haven't even told he why they cut my dogs foot open! An explanation and an apology would have gone a long way....
Norene Lawson
27 Nov 2016
Just had the most traumatic experience at the Golden Grove Vet. Had to take our dog there as he was so very old and unwell. The receptionist/nurse was told that we would wait until the canulla was put...
Just had the most traumatic experience at the Golden Grove Vet. Had to take our dog there as he was so very old and unwell. The receptionist/nurse was told that we would wait until the canulla was put in and then we wanted to be there when our loving dog passed over. They were told twice, the vet was told twice, that we did not want to be there while they prepped him but wanted to be there when the injection is given so he would have family there. The nurse that came in with the vet was also told, we stepped out. Then we were called back in and Jack was already gone. Our goodbye was stolen. You cannot take that back. Tears flowed, anger welled. Sensitivity was not there, empathy was not there. The male veterinarian's face when asked why did you not wait was blank. So now not only grieving, shell shocked at what happened.
Mick Black
11 Sep 2016
Great vets
Carl McAteer
10 Aug 2016
Always friendly staff. Vets and all staff have always shown compassion to my animals.
Photo Gallery
FAQs
Where is Vets4Pets Ridgehaven located?
Vets4Pets Ridgehaven is located at 1269 North East Road, Ridgehaven, South Australia 5097. It's easily accessible to pet owners in the Ridgehaven area and surrounding communities.
What time does Vets4Pets Ridgehaven open and close each day?
Vets4Pets Ridgehaven is open Monday 09:00 AM - 19:00 PM, Tuesday 09:00 AM - 19:00 PM, Wednesday 09:00 AM - 19:00 PM, Thursday 09:00 AM - 19:00 PM, Friday 09:00 AM - 19:00 PM. On Saturdays, it's open 09:00 AM to 13:00 PM. They are closed on Sundays.
Is Vets4Pets Ridgehaven open on Saturdays?
Yes, Vets4Pets Ridgehaven is open on Saturdays. Their Saturday hours are 09:00AM to 13:00 PM.
Is Vets4Pets Ridgehaven open on Sundays?
No, Vets4Pets Ridgehaven is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Vets4Pets Ridgehaven offer emergency or 24-hour services?
Yes, Vets4Pets Ridgehaven provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Vets4Pets Ridgehaven?
You can book an appointment online with Vets4Pets Ridgehaven via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Vets4Pets Ridgehaven offer?
Vets4Pets Ridgehaven in Ridgehaven offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Anesthesiology, Avian (Bird) Care, Behavioral Counseling. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Vets4Pets Ridgehaven offer vaccinations for pets?
Yes, Vets4Pets Ridgehaven provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Ridgehaven clinic.
Does Vets4Pets Ridgehaven offer pet dental care?
Absolutely. Vets4Pets Ridgehaven offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Vets4Pets Ridgehaven provide boarding or kennel services?
Yes, Vets4Pets Ridgehaven has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Vets4Pets Ridgehaven?
Vets4Pets Ridgehaven provides spaying and neutering services for pets. Their veterinary team in Ridgehaven has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Vets4Pets Ridgehaven microchip my pet?
Yes, Vets4Pets Ridgehaven offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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