Beautiful I have so many kind word for the Veterinarians here there so Compassionate caring amazing I highly recommend them to anyone my daughter pup got really sick poor baby and had to be up to sleep there so understanding and beautiful Read Less

Very disappointed. Been going here for 17+ years and getting conflicting stories regarding payment options. Made me feel like street trash. Usually reception staff are fantastic but today whoever she was must have been having a bad day. Think its time to take my money elsewhere, its obvious thats all vets4pets care about are the $$$$. To top off my experience today i had to wait 45minutes before being seen with no warning of the delay for the second time in 2 months, needless to say my poor dog who suffers from anxiety was getting quiet distressed by the bigger barking dogs. Read Less

Golden grove are wonderful with our Shetland sheepdogs. Abby just had surgery there and they we're great. I love how I can ring anytime and get advice or ring to find out info on when needles are due and cost. I also like how I can go online and book appointments Read Less

Angle Vale 10/10 The nurse is amazingly friendly and happy everytime we have been, We always get a Same day appointment! Reasonably priced... We had a 6.45pm appointment.. my dog had a absess on her foot and had some bad skin conditions... the appointment including antibiotics was only $100!! Open until 7pm which is amazing for people who work office hours!! They have always been amazing too my accident prone dog!!Read Less

Staff at Angle Vale and Golden Grove have been fantastic to our pooches. Can't rate pricing and empathy for emergencies at Golden Grove high enough. When our girls had an accident about 6 months ago, where one cut their pad pretty badly and had to have it stapled back together, while the other dog had nicked an artery in her arm and needed strips and a bandage, the bill was over $800 but reduced to less than $500 when the treating staff said "we understand the need to have 2 dogs so they have a friend but we also understand the cost and want to help". Angle Vale did all the follow up bandage changes/care and adminstratiom of pain relief, which is a service that could not be faulted. The lovely follow up enquiries and reminders always remind you how much the practice/team at Angle Vale care. Worming tablets are cheaper through the practices than pet stores too! I think we pay about $50 to worm both our girls for 3 months.Read Less

The lady working the NYE shift was AMAZING!! She was supposed to finish before midnight but was still there at 3am trying to reunite scared dogs from the fire works with their owners, she was inundated, so friendly and just brilliant, we saw her handle at least 2 deceased cases amongst the chaos and is a true professional, just an asset to a great team right there! Thank-you! Read Less

i was about to leave for work at 7:30 Friday morning when I noticed my poor dog kept shaking his head. Tried to look in his ear and he kept yelping. Rang Vets4Pets G/Grove who were able to see him straight away. He was seen by 7:45. As it was quite painful and he wasn't cooperative (so sorry about the bite Rachael! ) he had to be sedated. I had a phone call 20 min later to say he was all fine and they had removed a grass seed from his ear and he was waking up. I paid the bill over the phone and organized for my son to pick him up a few hours later. They made what could've been a stressful experience 2 days before Christmas very easy. Rachael was lovely and made the experience very stress free and the girls at the desk were great. thanks again for looking after MiloRead Less

Very thankful to all the staff who took care of my cat Misha recently. In the few times I've had to take her here for pancreatitis they've been so kind and compassionate. Always answer any questions I have in a friendly manner, never cold and clinical. Able to call at any time and check on my cat which gave me an enormous sense of relief and peace of mind. Again thank you for taking such amazing care of my girl so I can have her home for Christmas :) Read Less

Will never step foot in this place again! Took my dog into emergency on the Sunday night as he wouldn't put weight on his paw after jumping off the couch. Was sent home with anti-inflammatories. By the morning it was much worst so went back in. The vet I saw basically said "what do you want me to do"....? I assumed he needed an X-ray so said well do we need to X-ray it... he said sure. At 2pm this vet called me to say there was an infection and he needed antibiotics. At 4pm my partner collected him and was now told he had a bee sting, to which he asked does he need antibiotics, he was told no and told he doesn't need a follow up. Last night he ripped off his bandage (which we thought was a little strange to have in the first place) to find deep incisions which we knew NOTHING about! Obviously freaking out I contacted vets for pets golden grove and spoke to someone at the desk who has obviously not done much in the way of customer service. There was no apology, there were MANY excuses and a tonne of attitude. We then went to pick up the antibiotics he had originally needed at 11pm. After calling multiple times to find out what the hell they did to my dog I've still heard NOTHING! I contacted my normal vet who was able to read the file and explain that an abscess type lump was drained and that he needed a follow up appointment! The complete opposite to what we were told! I'm very understanding of human error but this was conducted unprofessionally and with zero regard for myself and my pet. Had he not been on the antibiotics... would this infection have been made worst... Of course... and I wonder how long it would have taken them to tell me he needed them, if ever.... They still haven't even told he why they cut my dogs foot open! An explanation and an apology would have gone a long way....Read Less

Just had the most traumatic experience at the Golden Grove Vet. Had to take our dog there as he was so very old and unwell. The receptionist/nurse was told that we would wait until the canulla was put in and then we wanted to be there when our loving dog passed over. They were told twice, the vet was told twice, that we did not want to be there while they prepped him but wanted to be there when the injection is given so he would have family there. The nurse that came in with the vet was also told, we stepped out. Then we were called back in and Jack was already gone. Our goodbye was stolen. You cannot take that back. Tears flowed, anger welled. Sensitivity was not there, empathy was not there. The male veterinarian's face when asked why did you not wait was blank. So now not only grieving, shell shocked at what happened. Read Less