This clinic in my opinion is all about getting as much money out of you as possible. I don't claim or intend to discredit their clinical abilities but I do think that they are not working ethically and fairly when it comes to the paying the bill at the end of the service. My dog had a skin infection for which they recommended a General Anaesthetic to flush her ear out. It wasn't until i expressed concerns about putting her under unnecessarliy that an alternative option was even given. The alternative was to put her under IV sedation which is safer and less expensive. But still not very conservative and not necessary. The third option (my suggestion, not the vets) was to try and reduce the infection at home with an antibiotic cream which is what we had previously done and had worked so I was already pretty keen to just give that a go and see how we went before jumping straight away into giving my dog a very expensive and turns out completely unnecessary procedure as the cream did work. I was disappointed at the time that all my options were not given to me prior to me expressing concerns of a general anaesthetic. Then today requested the prescription for a medication called apoqel which has been prescribed for a skin condition that she has. She needs to be on these tablets every day for the rest of her life. They are expensive at $6 per tablet (cheaper if purchased in bulk), so naturally I have tried to source a more affordable option. When requesting the script from the vet clinic I was denied. They will not send me the script unless I pay $25.00 (for their time). I can't see how it would take any longer than about a minute to write a script, (maybe 5 minutes if they had to read over the notes) Regardless of the fact that I have already spent hundreds of dollars at the clinic already for consult fees and only been in a few months ago. They claimed that the script cannot be used interstate which is in fact untrue. The staff became very abrupt and argumentative and were not fussed at all when I told them that i would be seeking treatment for my dog elsewhere. They will also charge you a dollar for posting your insurance forms off. Which leaves a bit of a bad taste when after they whop you for expensive vet bills. You'd think the least they can do is help you out with your insurance forms. Read Less

Was quoted a $69 check up, ended up with a total bill of $226 with minimal explanation and NO information or consent about extra costs ontop of the check up fee until at the reception desk. He gave my dog a $30 injection without approval and charged$40 to look down a microscope... Would it be fair if a doctor inspected your ear and confirmed with a microscope that you had an ear infection then jabbed you with a needle and then charged you $70 on top for it... Not a chance! Stay away from this "Vet" if you expect to pay what was quoted to you. Very unprofessional, this guy is criminal. Read Less