Avoid this place at all costs if you can! Travel the extra distance and go to another emergency Vet. Rude staff- they were overworked and understaffed which is probably why. I took my cat there to be monitored for a few hours after surgery on the advice of my local vet. I was told they would NOT be ringing me in a few hours to let me know how she was and ask me to come and pick her up. I wasn't sure if I should just take my cat home and the Vet said "I'm not telling you to leave her here". I would have expected a professional opinion regarding the need for the overnight care and more information about this rather than outright rudeness . Read Less

We took are mums beloved greyhound there tonight ended up the cost of treatment was ridiculously high in the thousands and for a pensioner in possible so she had to be PTS still costing mum 857.00 and the worse part family couldnt be there with the dog so heartbreaking as we weren't allowed in to say goodbye Read Less

Great emergency after care. Had an issue with my boy post blocked cat surgery. Turned out to be nothing serious and was only a 2 minute consult. And they were nice enough to not charge for consult or for the nurses to express urinate my boy even though it was 12:30am. Very lovely service and obvious that they genuinely care about their animal clients. Read Less

Great and friendly staff .seem to really care about the animals. My puppy was bitten and I had to take him there at night on public holidays and was only 130 dollars. Most places are 180 to 190 all up with a overnight stay and all his medical and medication was only 260 dollars. I highly recommend this vet....thanks again from me and shadow ... Read Less

Outstanding vet. Pity that they were so busy on such a lovely day. Reception/ nursing staff were brilliant with people and distressed animals. I was given a little china bowl of water for my pup and allowed to wait outside in the sun to reduce her anxiety until it was our turn to be seen. The vet came outside to greet us and establish a rapport with the little one in pain before guiding us into the treatment room. Swift pain relief and realistic treatment plan provided. Only asking for $130 for a Sunday consult while others charge $270! (medication extra of course). Very happy. Read Less

Excellent staff who offered us helpful and friendly advice when others weren't willing to assist is. Also offered us emergency help with compassion and understanding. Took good care of our cat AND made sure we were okay. I couldn't have asked for more in such a dire time of need. Thank you so much. Will definitely be bringing our future pets here without a second thought. Read Less

Such wonderful caring staff. We have been attending their Salisbury South Vets4Pets since early 1986 and have always gone back because of the personal care they bestowed on our loved ones. This includes their 24 hour Care Centre in Golden Grove for when Emergencies strike out of hours. Their knowledge is also wide-ranging as we have taken them the usual dogs and cats but also turtles and tree frogs plus rabbits. I have no hesitation in providing the highest recommendations for their Group. Read Less

Beautiful I have so many kind word for the Veterinarians here there so Compassionate caring amazing I highly recommend them to anyone my daughter pup got really sick poor baby and had to be up to sleep there so understanding and beautiful Read Less

Very disappointed. Been going here for 17+ years and getting conflicting stories regarding payment options. Made me feel like street trash. Usually reception staff are fantastic but today whoever she was must have been having a bad day. Think its time to take my money elsewhere, its obvious thats all vets4pets care about are the $$$$. To top off my experience today i had to wait 45minutes before being seen with no warning of the delay for the second time in 2 months, needless to say my poor dog who suffers from anxiety was getting quiet distressed by the bigger barking dogs. Read Less

Golden grove are wonderful with our Shetland sheepdogs. Abby just had surgery there and they we're great. I love how I can ring anytime and get advice or ring to find out info on when needles are due and cost. I also like how I can go online and book appointments Read Less

Many bad experiences and they don't care about animals just money! My dad got told his dog would need to stay over night in intensive care so he went up to see her and she was jumping around fine, there was nothing wrong with her so he took her home. Myself I rushed my dog up there who had a grass seed in her ear and they wouldn't treat her because I didn't have my credit card and said you could be just someone off the street so I called my dad who came up and on his way he called them and said she's my daughter; not someone of the street. So they helped her but then said to me lucky I got her in because any longer it wouldn't went further. Well that's why I rushed her there. I also had my dogs puppy go there at 4 weeks because it missed a feed and I paid for intensive care but they didn't do anything I'm sure because I was there asking them to do it and they just stood around doing nothing telling me that it will probably be a waste of time so I left hopeing they would I wish I had of stayed to make sure I'm sure they just took my money. We have pets that are apart of our family and we love them. Only went there because it was the closest but now I go to blakes crossing vet and they are 24/7 and care Read Less

Angle Vale 10/10 The nurse is amazingly friendly and happy everytime we have been, We always get a Same day appointment! Reasonably priced... We had a 6.45pm appointment.. my dog had a absess on her foot and had some bad skin conditions... the appointment including antibiotics was only $100!! Open until 7pm which is amazing for people who work office hours!! They have always been amazing too my accident prone dog!!Read Less

Staff at Angle Vale and Golden Grove have been fantastic to our pooches. Can't rate pricing and empathy for emergencies at Golden Grove high enough. When our girls had an accident about 6 months ago, where one cut their pad pretty badly and had to have it stapled back together, while the other dog had nicked an artery in her arm and needed strips and a bandage, the bill was over $800 but reduced to less than $500 when the treating staff said "we understand the need to have 2 dogs so they have a friend but we also understand the cost and want to help". Angle Vale did all the follow up bandage changes/care and adminstratiom of pain relief, which is a service that could not be faulted. The lovely follow up enquiries and reminders always remind you how much the practice/team at Angle Vale care. Worming tablets are cheaper through the practices than pet stores too! I think we pay about $50 to worm both our girls for 3 months.Read Less

The lady working the NYE shift was AMAZING!! She was supposed to finish before midnight but was still there at 3am trying to reunite scared dogs from the fire works with their owners, she was inundated, so friendly and just brilliant, we saw her handle at least 2 deceased cases amongst the chaos and is a true professional, just an asset to a great team right there! Thank-you! Read Less

i was about to leave for work at 7:30 Friday morning when I noticed my poor dog kept shaking his head. Tried to look in his ear and he kept yelping. Rang Vets4Pets G/Grove who were able to see him straight away. He was seen by 7:45. As it was quite painful and he wasn't cooperative (so sorry about the bite Rachael! ) he had to be sedated. I had a phone call 20 min later to say he was all fine and they had removed a grass seed from his ear and he was waking up. I paid the bill over the phone and organized for my son to pick him up a few hours later. They made what could've been a stressful experience 2 days before Christmas very easy. Rachael was lovely and made the experience very stress free and the girls at the desk were great. thanks again for looking after MiloRead Less

Very thankful to all the staff who took care of my cat Misha recently. In the few times I've had to take her here for pancreatitis they've been so kind and compassionate. Always answer any questions I have in a friendly manner, never cold and clinical. Able to call at any time and check on my cat which gave me an enormous sense of relief and peace of mind. Again thank you for taking such amazing care of my girl so I can have her home for Christmas :) Read Less

Will never step foot in this place again! Took my dog into emergency on the Sunday night as he wouldn't put weight on his paw after jumping off the couch. Was sent home with anti-inflammatories. By the morning it was much worst so went back in. The vet I saw basically said "what do you want me to do"....? I assumed he needed an X-ray so said well do we need to X-ray it... he said sure. At 2pm this vet called me to say there was an infection and he needed antibiotics. At 4pm my partner collected him and was now told he had a bee sting, to which he asked does he need antibiotics, he was told no and told he doesn't need a follow up. Last night he ripped off his bandage (which we thought was a little strange to have in the first place) to find deep incisions which we knew NOTHING about! Obviously freaking out I contacted vets for pets golden grove and spoke to someone at the desk who has obviously not done much in the way of customer service. There was no apology, there were MANY excuses and a tonne of attitude. We then went to pick up the antibiotics he had originally needed at 11pm. After calling multiple times to find out what the hell they did to my dog I've still heard NOTHING! I contacted my normal vet who was able to read the file and explain that an abscess type lump was drained and that he needed a follow up appointment! The complete opposite to what we were told! I'm very understanding of human error but this was conducted unprofessionally and with zero regard for myself and my pet. Had he not been on the antibiotics... would this infection have been made worst... Of course... and I wonder how long it would have taken them to tell me he needed them, if ever.... They still haven't even told he why they cut my dogs foot open! An explanation and an apology would have gone a long way....Read Less

Just had the most traumatic experience at the Golden Grove Vet. Had to take our dog there as he was so very old and unwell. The receptionist/nurse was told that we would wait until the canulla was put in and then we wanted to be there when our loving dog passed over. They were told twice, the vet was told twice, that we did not want to be there while they prepped him but wanted to be there when the injection is given so he would have family there. The nurse that came in with the vet was also told, we stepped out. Then we were called back in and Jack was already gone. Our goodbye was stolen. You cannot take that back. Tears flowed, anger welled. Sensitivity was not there, empathy was not there. The male veterinarian's face when asked why did you not wait was blank. So now not only grieving, shell shocked at what happened. Read Less

These guys are great. I've taken my dogs here through all stages of their life through to the end including some pretty traumatic situations and they have handled them with empathy and pure profesionalism. Having a 24 hour emergency centre as well means you always have a place to go when something goes wrong. They always are happy to talk on the phone but obviously can't always advise 100% on what to do without seeing your animal. Dont hesitate to go here. The only downside would be parking is limited but as its really not a service issue I havent talen off stars. Read Less

Wev've been taking our dogs here for 3 or so years and they've always been really nice. My dog recently got cancer, a hernia and desexed here. They did a great job, he's doing well and gone back to his normal self :) Read Less