Epsom Road Veterinary Clinic
Ascot Vale, Victoria
Reviews
Jelena
29 Jul 2019
REPORT
The receptionist was very rude👎
Hayley Dive
2 Jul 2018
REPORT
I recently took my dog to this vet. My dog had a skin tumour between his toe. The vet told me that the surgery was complicated due to the location and quoted me 1,300$. I was told by another friend to...
I recently took my dog to this vet. My dog had a skin tumour between his toe. The vet told me that the surgery was complicated due to the location and quoted me 1,300$. I was told by another friend to get a second opinion because they felt it was a bit steep.
I took my dog to another vet and we had it removed on the same day for 300$. This included the aenesthtic, surgery, post surgery care and medication.
I don’t mind paying vet bills for my pet. My dog is the love of our lives and I would do anything for him. However not everyone has the luxury of being able to afford a vet bill such as that. I am annoyed by this because when I think of an elderly pensioner or young person being quoted a huge amount to care for their pet, at that point they may make a decision that puts off getting care or resigning themselves to their pet getting sick because they can’t afford care. This negatively impacts on that animals welfare and right to have an appropriate quote for their care needs.
People want to care for their pets and they want to feel safe going to a professional for good advice.
I will not be going back to this vet. I don’t want to be mean but I feel it’s important to say because this type of issue can have an impact on an animal getting proper care and people feeling as though they can access medical treatment for their pet.
Rowan Kelly
14 Jun 2018
REPORT
Do not trust this vet for advising surgery on your dog. Get a second opinion - I did. My dog recently had surgery at this vet, from which caused a skin infection from the catheter - this can happen an...
Do not trust this vet for advising surgery on your dog. Get a second opinion - I did. My dog recently had surgery at this vet, from which caused a skin infection from the catheter - this can happen and that's ok. However, when I took my girl back to have it checked by the surgeon, who defensively said it was a brand new injury and had nothing to do with surgery. It looked like an giant ulcer, not a gash. He advised that they would need additional surgery at $600. He didn't treat her, provide any antibiotics and told me I was wrong. I'm no vet but I'm no fool either. I got a second opinion. THANK GOD I DID. It was a skin infection treatable with antibiotics and a cleaning agent and my dog is now recovery well. My new vet advised me that surgery on an infected area could cause an even greater infection. Unbelievable.
Ivan Voronoff
18 Mar 2018
REPORT
Amazing staff. Keep the work guys!
Haider Cheema
6 Mar 2018
REPORT
Highly recommended. The team at Epsom Road Vet Clinic is simply the best, always reliable, dependable and compassionate. Keep up the great work guys.
Alexia Laspas
25 Jan 2018
REPORT
Fantastic Staff
Fantastic Service
Honest
Pet and Human friendly.
😁
TheNatstar26
5 Jun 2017
REPORT
We are new clients to ERVC and couldn't be happier. The nursing staff were fabulous and Dr Noel went above and beyond - we had our kitten desexed - which he recovered extremely well from and then a w...
We are new clients to ERVC and couldn't be happier. The nursing staff were fabulous and Dr Noel went above and beyond - we had our kitten desexed - which he recovered extremely well from and then a week later we had an after hours emergency situation with our kitten. Upon receiving the report from the emergency treating veterinarian, Dr Noel rang us personally to make sure little Ari was okay. Have never received such personalised service before. Highly recommended.
Nicole Messina
21 Jan 2017
REPORT
Nishka T
14 Jan 2017
REPORT
Close by..professional yet friendly staff
Mark Waldron
17 Nov 2015
REPORT
Great local vet clinic. Very helpful and accommodating. A big fav of the local dog owners.
Jackie C.
19 Oct 2015
REPORT
Dr. Noel is an AMAZING vet. I got a shih tzu puppy a couple of months ago and wanted to bring him back to New York with me. I wasn't sure of how the whole process worked and when I checked online it a...
Dr. Noel is an AMAZING vet. I got a shih tzu puppy a couple of months ago and wanted to bring him back to New York with me. I wasn't sure of how the whole process worked and when I checked online it all seemed really complicated but he's actually a qualified travel vet, meaning he knows all about the vaccines your pet should have prior to leaving Aus, and all about the paperwork process. So he helped me with that. But, he also removed my puppy's umbilical hernia, and he neutered him. I paid a little more than having gone right across the street to Lort Smith hospital, but I don't regret it, Dr. Noel took his time and explained the pre and post-op procedure to me carefully and calmly. I never felt rushed and he just has so much patience and always well-informed me of everything I needed to know to properly care for my puppy from food to behavior training tips, to traveling tips. Dr. Noel I don't know if you're reading this but Bruno made it to New York (cabin-style) with me:) He was well relaxed the whole time (flight attendant even served him food- he ate on the table...believe that :)), and actually relieved himself on his wee wee pad. Thank you for your time, knowledge, and patience! We couldn't have done it without you!~Jackie Celi
Mark Salvadori
14 Sep 2015
REPORT
Noel has looked after our families pets for over 30 years. Highly recommend.
Esther Tee
12 Nov 2012
REPORT
Dr Noel is very attentive to my needs and extremely patient. He willingly helped me with all my incessent enquires regarding exporting my pet internationally. Thank you so much for your patience with ...
Dr Noel is very attentive to my needs and extremely patient. He willingly helped me with all my incessent enquires regarding exporting my pet internationally. Thank you so much for your patience with me and to anyone out there looking for a passionate and caring vet, i would definitely reccommend this vet clinic anytime.
Book an Appointment
Online booking unavailable
Please call
(03) 9370 1900
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
09:00AM-00:00AM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Epsom Road Veterinary Clinic
Ascot Vale, Victoria
Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
09:00AM-00:00AM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Jelena
29 Jul 2019
The receptionist was very rude👎
Hayley Dive
2 Jul 2018
I recently took my dog to this vet. My dog had a skin tumour between his toe. The vet told me that the surgery was complicated due to the location and quoted me 1,300$. I was told by another friend to...
I recently took my dog to this vet. My dog had a skin tumour between his toe. The vet told me that the surgery was complicated due to the location and quoted me 1,300$. I was told by another friend to get a second opinion because they felt it was a bit steep.
I took my dog to another vet and we had it removed on the same day for 300$. This included the aenesthtic, surgery, post surgery care and medication.
I don’t mind paying vet bills for my pet. My dog is the love of our lives and I would do anything for him. However not everyone has the luxury of being able to afford a vet bill such as that. I am annoyed by this because when I think of an elderly pensioner or young person being quoted a huge amount to care for their pet, at that point they may make a decision that puts off getting care or resigning themselves to their pet getting sick because they can’t afford care. This negatively impacts on that animals welfare and right to have an appropriate quote for their care needs.
People want to care for their pets and they want to feel safe going to a professional for good advice.
I will not be going back to this vet. I don’t want to be mean but I feel it’s important to say because this type of issue can have an impact on an animal getting proper care and people feeling as though they can access medical treatment for their pet.
Rowan Kelly
14 Jun 2018
Do not trust this vet for advising surgery on your dog. Get a second opinion - I did. My dog recently had surgery at this vet, from which caused a skin infection from the catheter - this can happen an...
Do not trust this vet for advising surgery on your dog. Get a second opinion - I did. My dog recently had surgery at this vet, from which caused a skin infection from the catheter - this can happen and that's ok. However, when I took my girl back to have it checked by the surgeon, who defensively said it was a brand new injury and had nothing to do with surgery. It looked like an giant ulcer, not a gash. He advised that they would need additional surgery at $600. He didn't treat her, provide any antibiotics and told me I was wrong. I'm no vet but I'm no fool either. I got a second opinion. THANK GOD I DID. It was a skin infection treatable with antibiotics and a cleaning agent and my dog is now recovery well. My new vet advised me that surgery on an infected area could cause an even greater infection. Unbelievable.
Ivan Voronoff
18 Mar 2018
Amazing staff. Keep the work guys!
Haider Cheema
6 Mar 2018
Highly recommended. The team at Epsom Road Vet Clinic is simply the best, always reliable, dependable and compassionate. Keep up the great work guys.
Alexia Laspas
25 Jan 2018
Fantastic Staff
Fantastic Service
Honest
Pet and Human friendly.
😁
TheNatstar26
5 Jun 2017
We are new clients to ERVC and couldn't be happier. The nursing staff were fabulous and Dr Noel went above and beyond - we had our kitten desexed - which he recovered extremely well from and then a w...
We are new clients to ERVC and couldn't be happier. The nursing staff were fabulous and Dr Noel went above and beyond - we had our kitten desexed - which he recovered extremely well from and then a week later we had an after hours emergency situation with our kitten. Upon receiving the report from the emergency treating veterinarian, Dr Noel rang us personally to make sure little Ari was okay. Have never received such personalised service before. Highly recommended.
Nicole Messina
21 Jan 2017
Nishka T
14 Jan 2017
Close by..professional yet friendly staff
Mark Waldron
17 Nov 2015
Great local vet clinic. Very helpful and accommodating. A big fav of the local dog owners.
Jackie C.
19 Oct 2015
Dr. Noel is an AMAZING vet. I got a shih tzu puppy a couple of months ago and wanted to bring him back to New York with me. I wasn't sure of how the whole process worked and when I checked online it a...
Dr. Noel is an AMAZING vet. I got a shih tzu puppy a couple of months ago and wanted to bring him back to New York with me. I wasn't sure of how the whole process worked and when I checked online it all seemed really complicated but he's actually a qualified travel vet, meaning he knows all about the vaccines your pet should have prior to leaving Aus, and all about the paperwork process. So he helped me with that. But, he also removed my puppy's umbilical hernia, and he neutered him. I paid a little more than having gone right across the street to Lort Smith hospital, but I don't regret it, Dr. Noel took his time and explained the pre and post-op procedure to me carefully and calmly. I never felt rushed and he just has so much patience and always well-informed me of everything I needed to know to properly care for my puppy from food to behavior training tips, to traveling tips. Dr. Noel I don't know if you're reading this but Bruno made it to New York (cabin-style) with me:) He was well relaxed the whole time (flight attendant even served him food- he ate on the table...believe that :)), and actually relieved himself on his wee wee pad. Thank you for your time, knowledge, and patience! We couldn't have done it without you!~Jackie Celi
Mark Salvadori
14 Sep 2015
Noel has looked after our families pets for over 30 years. Highly recommend.
Esther Tee
12 Nov 2012
Dr Noel is very attentive to my needs and extremely patient. He willingly helped me with all my incessent enquires regarding exporting my pet internationally. Thank you so much for your patience with ...
Dr Noel is very attentive to my needs and extremely patient. He willingly helped me with all my incessent enquires regarding exporting my pet internationally. Thank you so much for your patience with me and to anyone out there looking for a passionate and caring vet, i would definitely reccommend this vet clinic anytime.
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