Really good, caring people. Have worked with me to keep my pets healthy and have always tried the best they can to ensure the animals welfare is paramount. Very compassionate when I have had to put ... Read More
Really good, caring people. Have worked with me to keep my pets healthy and have always tried the best they can to ensure the animals welfare is paramount. Very compassionate when I have had to put a out to sleep Read Less
Amanda Birch
23 Feb 2017
REPORT
We love the puppy school at Emerald hall Merle is a kind and patient teacher,we have continued on from puppy class to obedience and our pup has learned so much it's amazing would highly recommend.
Donna Bolitho
23 Feb 2017
REPORT
We have 2 puppies and have found the vet clinic and the puppy school to be excellent. Both the puppy class and the obedience class. I was reading the reviews on here and found one about the puppy scho... Read More
We have 2 puppies and have found the vet clinic and the puppy school to be excellent. Both the puppy class and the obedience class. I was reading the reviews on here and found one about the puppy school. Firstly the ones bring trained are the humans. Clearly this woman has never attended a class here or she would know this. I would NEVER hurt my beautiful puppies to get them to do what I need them to do them but I will not bribe them with treats either. I have been taught to reward them with pats and love ( not food bribes as I do not carry around puppy treats with me when we go out ) I tell them what good boys they are. When they do something wrong a stern voice is used. The lady that takes the puppy school is a person who clearly loves animal and has saved many from being destroyed because of untrained owners who do not have dogs that know how to behave. If you want people who truely care about your animals visit this clinic.Read Less
Wendy Miller
16 Feb 2017
REPORT
Thanks so much to Deb for your advise on moving our very nervous rescue cat to our new home. A 2 hour trip in the car was made much less traumatic for her, you & the girls recommended the Feliway Spr... Read More
Thanks so much to Deb for your advise on moving our very nervous rescue cat to our new home. A 2 hour trip in the car was made much less traumatic for her, you & the girls recommended the Feliway Spray and it has work a treat. She had moved much better than expected, we now have an inside cat who for the first time in a long time is much more relaxed, still somewhat nervous but interacting well. Also helpful and genuinely caring Deb and all at Emerald, will miss you all.
Wendy Miller Read Less
Christine Powell Ross
3 Feb 2017
REPORT
I was disappointed after speaking with your puppy class instructor, to find I was not welcome to attend with my puppy for the purpose of socialisation only. The instructor uses the old fashioned metho... Read More
I was disappointed after speaking with your puppy class instructor, to find I was not welcome to attend with my puppy for the purpose of socialisation only. The instructor uses the old fashioned method of correction and won't allow food treats and so I asked if I could just socialise my puppy as I don't believe in using punishment on baby puppies. When I suggested she may learn more modern methods by attending seminars with well known dog trainers she said she didn't need to. I am very disappointed with such a narrow minded approach and feel sorry that owners will not be offered positive reinforcement methods which is the norm nowadays at dog training schools. Your own A.V.A. advocates using positive reinforcement in dog training and I respectfully suggest that a new and up to date approach by your clinic is warranted. Read Less
Eldin Duncanson
28 Jan 2017
REPORT
Friendliest and most helpful staff going round, has saved many of our family's pets lives.
Dean Johnston
20 Dec 2016
REPORT
Kind, caring staff and generously treat injured wildlife free of charge. Thank you
Brodie Duncanson
22 Nov 2016
REPORT
Andrew Buck
15 Jul 2016
REPORT
Don't hesitate my dog Shaddow is what is known as a service dog (in training ) and I rely on her every just to survive I have PTSD. I was worried about her one night so I rang them and told me to co... Read More
Don't hesitate my dog Shaddow is what is known as a service dog (in training ) and I rely on her every just to survive I have PTSD. I was worried about her one night so I rang them and told me to come in and took her down. What can I say apart from they were great Read Less
Gill Weiner
8 Dec 2015
REPORT
Thank you SO much to all the staff, Jess, Adele, Deb, Kylie - everyone for taking such good care of Morgan. As others have said exceptional caring and passionate staff.
Melissa Hudson
30 Nov 2015
REPORT
Absolutely amazing staff at emerald vet. Such a caring bunch of people and understand how much our pets are a part of the family!
Elly Carnovale
27 Oct 2015
REPORT
Fantastic veterinary clinic. Always a pleasant experience with exceptional service from caring and passionate staff!
Paul Pavlinovich
3 Jul 2015
REPORT
To notch.
Lisa Connor
11 Oct 2013
REPORT
Tamsin and Verity the vets are fantastic, the vet nurses Emma, Melissa and Verity are gorgeous, warm and beautiful to our pets !!! And Melissa better come back after she has had her little bubellah <3
Jaimie Armstrong
12 Sep 2013
REPORT
He Is a good vet
Olwen van Dijk-Hildebrand
13 Dec 2012
REPORT
The Emerald Vet Clinic is an excellent place to sign your pets up. We've had all our pets looked after there and they are always kind, attentive and ready to help. Last year I had a kitten de-sexed an... Read More
The Emerald Vet Clinic is an excellent place to sign your pets up. We've had all our pets looked after there and they are always kind, attentive and ready to help. Last year I had a kitten de-sexed and because I had to be at work, they called me up before and after the procedure to let me know how it had gone. That in itself inspired confidence and peace, but when I got there and they told me that my little kitten had been a really well behaved girl and they loved her enough to take her home themselves, I knew that they were as passionate about my pet's welfare as I was, and THAT was the most important thing.Read Less
Really good, caring people. Have worked with me to keep my pets healthy and have always tried the best they can to ensure the animals welfare is paramount. Very compassionate when I have had to put ... Read More
Really good, caring people. Have worked with me to keep my pets healthy and have always tried the best they can to ensure the animals welfare is paramount. Very compassionate when I have had to put a out to sleep Read Less
Amanda Birch
23 Feb 2017
REPORT
☆☆☆☆☆
REPORT
We love the puppy school at Emerald hall Merle is a kind and patient teacher,we have continued on from puppy class to obedience and our pup has learned so much it's amazing would highly recommend.
Donna Bolitho
23 Feb 2017
REPORT
☆☆☆☆☆
REPORT
We have 2 puppies and have found the vet clinic and the puppy school to be excellent. Both the puppy class and the obedience class. I was reading the reviews on here and found one about the puppy scho... Read More
We have 2 puppies and have found the vet clinic and the puppy school to be excellent. Both the puppy class and the obedience class. I was reading the reviews on here and found one about the puppy school. Firstly the ones bring trained are the humans. Clearly this woman has never attended a class here or she would know this. I would NEVER hurt my beautiful puppies to get them to do what I need them to do them but I will not bribe them with treats either. I have been taught to reward them with pats and love ( not food bribes as I do not carry around puppy treats with me when we go out ) I tell them what good boys they are. When they do something wrong a stern voice is used. The lady that takes the puppy school is a person who clearly loves animal and has saved many from being destroyed because of untrained owners who do not have dogs that know how to behave. If you want people who truely care about your animals visit this clinic.Read Less
Wendy Miller
16 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Thanks so much to Deb for your advise on moving our very nervous rescue cat to our new home. A 2 hour trip in the car was made much less traumatic for her, you & the girls recommended the Feliway Spr... Read More
Thanks so much to Deb for your advise on moving our very nervous rescue cat to our new home. A 2 hour trip in the car was made much less traumatic for her, you & the girls recommended the Feliway Spray and it has work a treat. She had moved much better than expected, we now have an inside cat who for the first time in a long time is much more relaxed, still somewhat nervous but interacting well. Also helpful and genuinely caring Deb and all at Emerald, will miss you all.
Wendy Miller Read Less
Christine Powell Ross
3 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I was disappointed after speaking with your puppy class instructor, to find I was not welcome to attend with my puppy for the purpose of socialisation only. The instructor uses the old fashioned metho... Read More
I was disappointed after speaking with your puppy class instructor, to find I was not welcome to attend with my puppy for the purpose of socialisation only. The instructor uses the old fashioned method of correction and won't allow food treats and so I asked if I could just socialise my puppy as I don't believe in using punishment on baby puppies. When I suggested she may learn more modern methods by attending seminars with well known dog trainers she said she didn't need to. I am very disappointed with such a narrow minded approach and feel sorry that owners will not be offered positive reinforcement methods which is the norm nowadays at dog training schools. Your own A.V.A. advocates using positive reinforcement in dog training and I respectfully suggest that a new and up to date approach by your clinic is warranted. Read Less
Eldin Duncanson
28 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Friendliest and most helpful staff going round, has saved many of our family's pets lives.
Dean Johnston
20 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Kind, caring staff and generously treat injured wildlife free of charge. Thank you
Brodie Duncanson
22 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Andrew Buck
15 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Don't hesitate my dog Shaddow is what is known as a service dog (in training ) and I rely on her every just to survive I have PTSD. I was worried about her one night so I rang them and told me to co... Read More
Don't hesitate my dog Shaddow is what is known as a service dog (in training ) and I rely on her every just to survive I have PTSD. I was worried about her one night so I rang them and told me to come in and took her down. What can I say apart from they were great Read Less
Gill Weiner
8 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Thank you SO much to all the staff, Jess, Adele, Deb, Kylie - everyone for taking such good care of Morgan. As others have said exceptional caring and passionate staff.
Melissa Hudson
30 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Absolutely amazing staff at emerald vet. Such a caring bunch of people and understand how much our pets are a part of the family!
Elly Carnovale
27 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Fantastic veterinary clinic. Always a pleasant experience with exceptional service from caring and passionate staff!
Paul Pavlinovich
3 Jul 2015
REPORT
☆☆☆☆☆
REPORT
To notch.
Lisa Connor
11 Oct 2013
REPORT
☆☆☆☆☆
REPORT
Tamsin and Verity the vets are fantastic, the vet nurses Emma, Melissa and Verity are gorgeous, warm and beautiful to our pets !!! And Melissa better come back after she has had her little bubellah <3
Jaimie Armstrong
12 Sep 2013
REPORT
☆☆☆☆☆
REPORT
He Is a good vet
Olwen van Dijk-Hildebrand
13 Dec 2012
REPORT
☆☆☆☆☆
REPORT
The Emerald Vet Clinic is an excellent place to sign your pets up. We've had all our pets looked after there and they are always kind, attentive and ready to help. Last year I had a kitten de-sexed an... Read More
The Emerald Vet Clinic is an excellent place to sign your pets up. We've had all our pets looked after there and they are always kind, attentive and ready to help. Last year I had a kitten de-sexed and because I had to be at work, they called me up before and after the procedure to let me know how it had gone. That in itself inspired confidence and peace, but when I got there and they told me that my little kitten had been a really well behaved girl and they loved her enough to take her home themselves, I knew that they were as passionate about my pet's welfare as I was, and THAT was the most important thing.Read Less