Craigieburn Animal Hospital
Craigieburn, Victoria
General Info
Craigieburn Animal Hospital is proud to serve the Craigieburn, nan area. Whether you have a new puppy or an aging cat, the team will work with you to ensure your pet receives everything it needs to be happy and healthy. One of the key features that set Craigieburn Animal Hospital apart is its comprehensive range of services. Which means that the pet owners can rest assured that their pets are receiving the most current and fully streamlined care possible. Conveniently located in Craigieburn, the practice has established itself as a go-to veterinary resource for families in the area. They focus on prevention and treatment so that pets can live happy and long lives. The staff takes the time to explain treatment options and strives to build trust with every pet and owner. It’s the assurance that your loved ones have access to quality medical care. From regular check-ups to emergency care, Craigieburn Animal Hospital has you covered. Visit their website at craigieburnanimalhospital. It makes it easy for people to schedule appointments and get other educative resources online. Craigieburn Animal Hospital is more than a clinic. Generations of pet owners in Craigieburn have trusted us with their furry family members because we’re part of the community. The team’s dedication to learning and the use of cutting-edge tools ensures that pets receive top-notch care at all times. The veterinary staff focuses on preventive care, client education, and individualized treatment plans. By staying abreast of the latest developments in veterinary medicine, they ensure that the care provided to pets is up to date and meets current industry standards. Pet parents rely on these experiences and insights throughout their entire lives. The veterinary team focuses on preventive care, client education, and a personalized approach to animal health. By keeping abreast of the latest developments in veterinary medicine, they ensure that the care they provide is up-to-date and aligned with industry standards. Many pet owners rely on it not only for the services but also for the advice and support they give to pets in every phase of their lives.
Services
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Homeopathy
In-House Pharmacy
Internal Medicine
Laboratory
Lameness Locator
Laser Therapy
Livestock/Farm Animal Care
Microchipping
Neurology
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Regenerative Medicine
Reproductive Services
Senior Pet Care
Surgery
Ultrasound
Vaccinations
Reviews
Dush Dee
10 Jan 2023
REPORT
Clinic name should be change to Karen's Vet Clinic .
After my horrible experience I came to check the reviews and It says everything about this place
so unprofessional, no communication after spending...
Clinic name should be change to Karen's Vet Clinic .
After my horrible experience I came to check the reviews and It says everything about this place
so unprofessional, no communication after spending more than $ 250 vet bills my kitten is still not well she hasn’t given the right medicine .
Please don’t take your pets to this horrible place with disgusting human beings. no sympathy towards animals just the money .owner should take the responsibility running a business with bullies. I will be complaining to the right authorities about this place as I found out they euthanize the stray cat I hand over to them with other stray animals,
3 times I found few injured animals and went to drop them off to this place .all 3 times the reception staff was so arrogant and rude to me for no reason .
unfortunately my foster kitten got diarrhea and vomiting and nearly dying so I went there from someone’s recommendation young girl at the reception ask me to come after one hour by the time I went back my kitten was look dead so I have been so stressed and I heard shes saying the vet is making the invoice for the previous client .so I ask the girl politely can I please see the vet soon as my kitten dying .she was petting two kittens on her desk but with out any compassion she yelled at me saying that only few min late for your appointment time .its not an emergency clinic….if u cant wait go somewhere else .your cat is fine so go back and sit tight till we call you . and then she rolled her eyes and start talk about me with the client in front of her .i burst in tears as I couldn’t see the little kitten dying because they purposely ignoring me a for 5-10 min two front girls was there and they knew I was crying and t start ignoring me more, i don’t understand why they work with animal when they don’t have any feelings towards them.
.
then I get to see the Vet Dr Gwen and she didn’t ask any question she put the thermometer on my kittens bum holding from his tale and kitten was in so much pain and bitten my hand few times and scratch my hand as I was holding .nurse came later and also giving all injections she didn’t had any empathy she was been so ruff and blaming on poor kitten . so unprofessional, no communication after $260 my kitten is still not well .she hasn’t given the right medicine .
please don’t take your pets to this horrible place with disgusting human beings. no sympathy towards animals just the money .who gave them the rights to talk to customers like that .i have recorded everything ill be putting it on social media and going to name and shame them. its about time to stop this bullies .
Libby
8 Jun 2022
REPORT
Mike Bell May not be the chattiest vet but did an amazing job with luxating patella surgery on my Boston Terrier she is now running around as crazy as ever
Would always choose Mike saved over $2,500 c...
Mike Bell May not be the chattiest vet but did an amazing job with luxating patella surgery on my Boston Terrier she is now running around as crazy as ever
Would always choose Mike saved over $2,500 compared to local vet quote
Cory Bentley
13 Jan 2022
REPORT
So I wrote a complaint to the Craigieburn Animal Hospital due to an emergency vet visit I tried to book in on 28/12/2021. It was a public holiday and I could only contact the nearest emergency 24/7 an...
So I wrote a complaint to the Craigieburn Animal Hospital due to an emergency vet visit I tried to book in on 28/12/2021. It was a public holiday and I could only contact the nearest emergency 24/7 animal hospitals.
In this interaction, they put my wife in tears and made me extremely angry.
Below is the complaint email showing what I wrote to them.
I expected them to acknowledge the experience and hopefully learn from it before I took it further.
I guess I expected too much....
Instead they sent me a hand-written statutory declaration denying everything and what "really happened".
ORIGINAL EMAIL :
"Hi,
My wife called this morning to discuss the condition of our cat, Mickey who we noticed had a bit of trouble urinating in his litter box. Being a public holiday, we decided to call the closest emergency vet which happened to be your practice, the Craigieburn animal Hospital emergency mobile number.
A male answered the call and my wife explained what I just said above. And he had a blunt and negative tone and sighed "Uh... I hope it's not like yesterday. Same situation and the cat was euthanized"
And she was shocked and started to cry.
He told her that she should be monitoring this more and that he's likely to be euthanized but come in if she wants to... But it's probably too late.
My pregnant wife called me in tears and in disbelief and also broken hearted thinking we were going to lose our cat today.
I called immediately afterwards and spoke to him myself to get an explanation and to ask if this is what he said. And he replied with
"Yes I did say that. Yes your cat will probably be euthanized. No, I didn't make her cry... It's not my fault your cat has a blockage.. so don't put that on me. Come or don't.. I'm in emergencies and you're wasting my time"
I was that furious and did not want to release my anger on such a disrespectful person, so I just hung up.
I called Whittlesea vet. They said it's not a blockage. Just a simple treatment and Mickey had an injection and was good to go with medication to take.
How does one get away with assuming the worst on a phone call to the family? You can assume based on knowledge of what's said on a call but do you really think it's okay to not just say "if it is a blockage, it does have risks, but bring Mickey in urgently and we can see what we can do" instead of "if it's like yesterday, he'll be euthanized"
Where's the love for animals? Where's the respect for your customers and family members?
This was a dumb and heartless act.
What's the difference in calling an ambulance and them saying "if this was like our patient yesterday, you will die" ?
I'm so shocked an appalled by this and before I take this as far as I intend to.. I will give you an opportunity to acknowledge this.
However, based on the interactions we had, I am not confident in what your response will be. But then the avenues I will take will be media, sharing it with everyone we know, social media and the vetinary board will be notified.
And now, I await your response.
Kind regards"
How is someone meant to complain to an organisation when the person who receives the complaint can just sent it and ... Is that it? How ridiculous.
DO NOT DEAL WITH THESE PEOPLE. GO TO AN ANIMAL HOSPITAL THAT CARES.
Ellie
29 Jan 2021
REPORT
Would give this a rating of 0 stars if I could. Rude staff, filthy facility. Do not take your pet here!
My dog had an injured paw which was bleeding and needed treatment. Tried to make an appointment...
Would give this a rating of 0 stars if I could. Rude staff, filthy facility. Do not take your pet here!
My dog had an injured paw which was bleeding and needed treatment. Tried to make an appointment as early as we could but there was no sense of urgency from the team there. When I was finally able to get an appointment time, we went in to see Dr Michael Bell and he was the most rude and dismissive vet ever. My dog is terrified of vets as he didn’t have a good experience during his last visit so was hiding under the table at one point. I finally got him out from under the table and was holding onto him to keep still but unfortunately he did manage to break free from my hold when Michael tried to look at his paw as he is a big dog. Straight away Michael said to me “okay that’s it, get out and come back when you can get someone to hold your dog ‘cause you can’t hold your dog.” I tried reasoning with him, that I was here with my mum who is older and not very strong, and had no one else that could help. He kept telling me “ok bye, see you later” and walked out of the room. What is the point of an “animal hospital” if they’re not going to treat animals? I finally convinced him to give it another crack with the help of one of the other nurses for a 30 second look at my dog’s paw (which ended up being a split nail) and a Betamox injection but the whole experience was so negative and has traumatised not only my dog, but myself too.
The facility itself was also absolutely filthy and looked like it hadn’t been cleaned in a long time.
Manuel
8 Sep 2020
REPORT
I went to the Vet animal Hospital last Thursday to let the Vet check my sick dog. The Vet did a 2 minutes consultation and asked me to do a full blood test. Receptionists are rude and very quick to ge...
I went to the Vet animal Hospital last Thursday to let the Vet check my sick dog. The Vet did a 2 minutes consultation and asked me to do a full blood test. Receptionists are rude and very quick to get your money out(65 dollars for consultation and 130 for full blood test). After been chasing the blood test result for almost a week, I still don t have any results. I feel like I lost my money and my time at this Clinic and the worst part is that my poor dog is still suffering and I don t know the cause. They only care about money and not to the health of your pets. Also, Receptionist should learn some manners and customer service and remember that they have a job because people are still going there. I will never bring my dog back there, not even if this is the last Vet in Melbourne.
Lelani Hewage
16 Jul 2018
REPORT
over priced charging and not the friendliest of staff. I was charged $74 for the vet to tell me that my puppy is on heat.
Aaron Agius
27 May 2018
REPORT
Michael literally saved our very sick greyhound from the grave, when other vets did not even know where to start!!! Highly recommended
MICHAEL CINAR
22 May 2018
REPORT
Excellent service always will go there and tell my family and friends
Tina Sahin
4 Apr 2018
REPORT
Great staff very helpful great vets. Place needs better and bigger signs facilities need an update.
Fatma Sahin
29 Mar 2018
REPORT
Great vets but sometimes frint desk forgets your there but all staff are vey friendly and very helpful
Jamie Paul
27 Mar 2018
REPORT
Worst vet ever... all about the money and nothing else
1st bad experience was when we found a dog and went there 10 minutes before closing time to see if they could check for a microchip only to be to...
Worst vet ever... all about the money and nothing else
1st bad experience was when we found a dog and went there 10 minutes before closing time to see if they could check for a microchip only to be told they can't help because the computer was off,
2nd bad experience was this morning when we rung the emergency line as we found a dog that had just been hit by a car and was told they don't open for another hour and was rudely told to call an emergency vet
Will never return, for a better more loving vet go to Fawkner vet, and they are a lot better with their prices too
James H
26 Mar 2018
REPORT
Very professional. Michael and staff best place your pet can have
Dale Woodall
16 Feb 2018
REPORT
VERY busy place. Even if you have an appointment prepare to wait. The separate waiting areas for cats and dogs is great though so your poor sick pet doesn't freak out to much.
wombat -p
10 Feb 2018
REPORT
Always helpful ,excellent vets, patient & high regard towards welfare of pet despite having a snappy " don't touch me leave me alone" doggy!. He's doing great, thankyou!
John McIntosh
28 Mar 2017
REPORT
A very Good Animal Hospital and Veterinarians.
Roshan Donesa
16 Mar 2017
REPORT
we come here often with our dog. most staff are good. limited parking
Michael Wood
30 Jan 2017
REPORT
Very Disappointed Very BAD Service!!!!!!!
vlado stojcevski
24 Jan 2017
REPORT
What a nice place. No question was too ridiculous and they explain everything ......
Shannon De Pasquale
13 Jan 2017
REPORT
The staff are SO HELPFUL all the time here. I have rung numerous times to ask for advice etc and the receptionist has always gone out of her way to give me detailed information. Would recommenced to a...
The staff are SO HELPFUL all the time here. I have rung numerous times to ask for advice etc and the receptionist has always gone out of her way to give me detailed information. Would recommenced to anyone :)
robert paslawskyj
30 Dec 2016
REPORT
Very good vets and actually have a heart.
Jenna Robilliard
1 Oct 2016
REPORT
Great service we take all our digs here
Photo Gallery
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FAQs
Where is Craigieburn Animal Hospital located?
Craigieburn Animal Hospital is located at 9 Craigieburn Rd, Craigieburn, Victoria 3064. It's easily accessible to pet owners in the Craigieburn area and surrounding communities.
What time does Craigieburn Animal Hospital open and close each day?
Craigieburn Animal Hospital is open Monday 08:30 AM - 20:00 PM, Tuesday 08:30 AM - 20:00 PM, Wednesday 08:30 AM - 20:00 PM, Thursday 08:30 AM - 20:00 PM, Friday 08:30 AM - 19:30 PM. On Saturdays, it's open 08:30 AM to 16:00 PM. On Sundays, it's open 10:00 AM to 15:00 PM.
Is Craigieburn Animal Hospital open on Saturdays?
Yes, Craigieburn Animal Hospital is open on Saturdays. Their Saturday hours are 08:30AM to 16:00 PM.
How can I book an appointment at Craigieburn Animal Hospital?
You can book an appointment online with Craigieburn Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Craigieburn Animal Hospital offer?
Craigieburn Animal Hospital in Craigieburn offers a range of veterinary services, including Anesthesiology, Behavioral Counseling, Bloodwork, Boarding, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Craigieburn Animal Hospital offer vaccinations for pets?
Yes, Craigieburn Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Craigieburn clinic.
Does Craigieburn Animal Hospital offer pet dental care?
Absolutely. Craigieburn Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Craigieburn Animal Hospital?
Craigieburn Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Craigieburn.
Does Craigieburn Animal Hospital provide boarding or kennel services?
Yes, Craigieburn Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Craigieburn Animal Hospital?
Craigieburn Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Craigieburn has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Craigieburn Animal Hospital microchip my pet?
Yes, Craigieburn Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:30 AM – 8:00 PM
Tuesday
Tue
8:30 AM – 8:00 PM
Wednesday
Wed
8:30 AM – 8:00 PM
Thursday
Thu
8:30 AM – 8:00 PM
Friday
Fri
8:30 AM – 7:30 PM
Saturday
Sat
8:30 AM – 4:00 PM
Sunday
Sun
10:00 AM – 3:00 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Craigieburn Animal Hospital
Craigieburn, Victoria
General Info
Craigieburn Animal Hospital is proud to serve the Craigieburn, nan area. Whether you have a new puppy or an aging cat, the team will work with you to ensure your pet receives everything it needs to be happy and healthy. One of the key features that set Craigieburn Animal Hospital apart is its comprehensive range of services. Which means that the pet owners can rest assured that their pets are receiving the most current and fully streamlined care possible. Conveniently located in Craigieburn, the practice has established itself as a go-to veterinary resource for families in the area. They focus on prevention and treatment so that pets can live happy and long lives. The staff takes the time to explain treatment options and strives to build trust with every pet and owner. It’s the assurance that your loved ones have access to quality medical care. From regular check-ups to emergency care, Craigieburn Animal Hospital has you covered. Visit their website at craigieburnanimalhospital. It makes it easy for people to schedule appointments and get other educative resources online. Craigieburn Animal Hospital is more than a clinic. Generations of pet owners in Craigieburn have trusted us with their furry family members because we’re part of the community. The team’s dedication to learning and the use of cutting-edge tools ensures that pets receive top-notch care at all times. The veterinary staff focuses on preventive care, client education, and individualized treatment plans. By staying abreast of the latest developments in veterinary medicine, they ensure that the care provided to pets is up to date and meets current industry standards. Pet parents rely on these experiences and insights throughout their entire lives. The veterinary team focuses on preventive care, client education, and a personalized approach to animal health. By keeping abreast of the latest developments in veterinary medicine, they ensure that the care they provide is up-to-date and aligned with industry standards. Many pet owners rely on it not only for the services but also for the advice and support they give to pets in every phase of their lives.
Business Hours
Monday
08:30AM-20:00PM
Tuesday
08:30AM-20:00PM
Wednesday
08:30AM-20:00PM
Thursday
08:30AM-20:00PM
Friday
08:30AM-19:30PM
Saturday
08:30AM-16:00PM
Sunday
10:00AM-15:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Homeopathy
In-House Pharmacy
Internal Medicine
Laboratory
Lameness Locator
Laser Therapy
Livestock/Farm Animal Care
Microchipping
Neurology
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Regenerative Medicine
Reproductive Services
Senior Pet Care
Surgery
Ultrasound
Vaccinations
Reviews
Dush Dee
10 Jan 2023
Clinic name should be change to Karen's Vet Clinic .
After my horrible experience I came to check the reviews and It says everything about this place
so unprofessional, no communication after spending...
Clinic name should be change to Karen's Vet Clinic .
After my horrible experience I came to check the reviews and It says everything about this place
so unprofessional, no communication after spending more than $ 250 vet bills my kitten is still not well she hasn’t given the right medicine .
Please don’t take your pets to this horrible place with disgusting human beings. no sympathy towards animals just the money .owner should take the responsibility running a business with bullies. I will be complaining to the right authorities about this place as I found out they euthanize the stray cat I hand over to them with other stray animals,
3 times I found few injured animals and went to drop them off to this place .all 3 times the reception staff was so arrogant and rude to me for no reason .
unfortunately my foster kitten got diarrhea and vomiting and nearly dying so I went there from someone’s recommendation young girl at the reception ask me to come after one hour by the time I went back my kitten was look dead so I have been so stressed and I heard shes saying the vet is making the invoice for the previous client .so I ask the girl politely can I please see the vet soon as my kitten dying .she was petting two kittens on her desk but with out any compassion she yelled at me saying that only few min late for your appointment time .its not an emergency clinic….if u cant wait go somewhere else .your cat is fine so go back and sit tight till we call you . and then she rolled her eyes and start talk about me with the client in front of her .i burst in tears as I couldn’t see the little kitten dying because they purposely ignoring me a for 5-10 min two front girls was there and they knew I was crying and t start ignoring me more, i don’t understand why they work with animal when they don’t have any feelings towards them.
.
then I get to see the Vet Dr Gwen and she didn’t ask any question she put the thermometer on my kittens bum holding from his tale and kitten was in so much pain and bitten my hand few times and scratch my hand as I was holding .nurse came later and also giving all injections she didn’t had any empathy she was been so ruff and blaming on poor kitten . so unprofessional, no communication after $260 my kitten is still not well .she hasn’t given the right medicine .
please don’t take your pets to this horrible place with disgusting human beings. no sympathy towards animals just the money .who gave them the rights to talk to customers like that .i have recorded everything ill be putting it on social media and going to name and shame them. its about time to stop this bullies .
Libby
8 Jun 2022
Mike Bell May not be the chattiest vet but did an amazing job with luxating patella surgery on my Boston Terrier she is now running around as crazy as ever
Would always choose Mike saved over $2,500 c...
Mike Bell May not be the chattiest vet but did an amazing job with luxating patella surgery on my Boston Terrier she is now running around as crazy as ever
Would always choose Mike saved over $2,500 compared to local vet quote
Cory Bentley
13 Jan 2022
So I wrote a complaint to the Craigieburn Animal Hospital due to an emergency vet visit I tried to book in on 28/12/2021. It was a public holiday and I could only contact the nearest emergency 24/7 an...
So I wrote a complaint to the Craigieburn Animal Hospital due to an emergency vet visit I tried to book in on 28/12/2021. It was a public holiday and I could only contact the nearest emergency 24/7 animal hospitals.
In this interaction, they put my wife in tears and made me extremely angry.
Below is the complaint email showing what I wrote to them.
I expected them to acknowledge the experience and hopefully learn from it before I took it further.
I guess I expected too much....
Instead they sent me a hand-written statutory declaration denying everything and what "really happened".
ORIGINAL EMAIL :
"Hi,
My wife called this morning to discuss the condition of our cat, Mickey who we noticed had a bit of trouble urinating in his litter box. Being a public holiday, we decided to call the closest emergency vet which happened to be your practice, the Craigieburn animal Hospital emergency mobile number.
A male answered the call and my wife explained what I just said above. And he had a blunt and negative tone and sighed "Uh... I hope it's not like yesterday. Same situation and the cat was euthanized"
And she was shocked and started to cry.
He told her that she should be monitoring this more and that he's likely to be euthanized but come in if she wants to... But it's probably too late.
My pregnant wife called me in tears and in disbelief and also broken hearted thinking we were going to lose our cat today.
I called immediately afterwards and spoke to him myself to get an explanation and to ask if this is what he said. And he replied with
"Yes I did say that. Yes your cat will probably be euthanized. No, I didn't make her cry... It's not my fault your cat has a blockage.. so don't put that on me. Come or don't.. I'm in emergencies and you're wasting my time"
I was that furious and did not want to release my anger on such a disrespectful person, so I just hung up.
I called Whittlesea vet. They said it's not a blockage. Just a simple treatment and Mickey had an injection and was good to go with medication to take.
How does one get away with assuming the worst on a phone call to the family? You can assume based on knowledge of what's said on a call but do you really think it's okay to not just say "if it is a blockage, it does have risks, but bring Mickey in urgently and we can see what we can do" instead of "if it's like yesterday, he'll be euthanized"
Where's the love for animals? Where's the respect for your customers and family members?
This was a dumb and heartless act.
What's the difference in calling an ambulance and them saying "if this was like our patient yesterday, you will die" ?
I'm so shocked an appalled by this and before I take this as far as I intend to.. I will give you an opportunity to acknowledge this.
However, based on the interactions we had, I am not confident in what your response will be. But then the avenues I will take will be media, sharing it with everyone we know, social media and the vetinary board will be notified.
And now, I await your response.
Kind regards"
How is someone meant to complain to an organisation when the person who receives the complaint can just sent it and ... Is that it? How ridiculous.
DO NOT DEAL WITH THESE PEOPLE. GO TO AN ANIMAL HOSPITAL THAT CARES.
Ellie
29 Jan 2021
Would give this a rating of 0 stars if I could. Rude staff, filthy facility. Do not take your pet here!
My dog had an injured paw which was bleeding and needed treatment. Tried to make an appointment...
Would give this a rating of 0 stars if I could. Rude staff, filthy facility. Do not take your pet here!
My dog had an injured paw which was bleeding and needed treatment. Tried to make an appointment as early as we could but there was no sense of urgency from the team there. When I was finally able to get an appointment time, we went in to see Dr Michael Bell and he was the most rude and dismissive vet ever. My dog is terrified of vets as he didn’t have a good experience during his last visit so was hiding under the table at one point. I finally got him out from under the table and was holding onto him to keep still but unfortunately he did manage to break free from my hold when Michael tried to look at his paw as he is a big dog. Straight away Michael said to me “okay that’s it, get out and come back when you can get someone to hold your dog ‘cause you can’t hold your dog.” I tried reasoning with him, that I was here with my mum who is older and not very strong, and had no one else that could help. He kept telling me “ok bye, see you later” and walked out of the room. What is the point of an “animal hospital” if they’re not going to treat animals? I finally convinced him to give it another crack with the help of one of the other nurses for a 30 second look at my dog’s paw (which ended up being a split nail) and a Betamox injection but the whole experience was so negative and has traumatised not only my dog, but myself too.
The facility itself was also absolutely filthy and looked like it hadn’t been cleaned in a long time.
Manuel
8 Sep 2020
I went to the Vet animal Hospital last Thursday to let the Vet check my sick dog. The Vet did a 2 minutes consultation and asked me to do a full blood test. Receptionists are rude and very quick to ge...
I went to the Vet animal Hospital last Thursday to let the Vet check my sick dog. The Vet did a 2 minutes consultation and asked me to do a full blood test. Receptionists are rude and very quick to get your money out(65 dollars for consultation and 130 for full blood test). After been chasing the blood test result for almost a week, I still don t have any results. I feel like I lost my money and my time at this Clinic and the worst part is that my poor dog is still suffering and I don t know the cause. They only care about money and not to the health of your pets. Also, Receptionist should learn some manners and customer service and remember that they have a job because people are still going there. I will never bring my dog back there, not even if this is the last Vet in Melbourne.
Lelani Hewage
16 Jul 2018
over priced charging and not the friendliest of staff. I was charged $74 for the vet to tell me that my puppy is on heat.
Aaron Agius
27 May 2018
Michael literally saved our very sick greyhound from the grave, when other vets did not even know where to start!!! Highly recommended
MICHAEL CINAR
22 May 2018
Excellent service always will go there and tell my family and friends
Tina Sahin
4 Apr 2018
Great staff very helpful great vets. Place needs better and bigger signs facilities need an update.
Fatma Sahin
29 Mar 2018
Great vets but sometimes frint desk forgets your there but all staff are vey friendly and very helpful
Jamie Paul
27 Mar 2018
Worst vet ever... all about the money and nothing else
1st bad experience was when we found a dog and went there 10 minutes before closing time to see if they could check for a microchip only to be to...
Worst vet ever... all about the money and nothing else
1st bad experience was when we found a dog and went there 10 minutes before closing time to see if they could check for a microchip only to be told they can't help because the computer was off,
2nd bad experience was this morning when we rung the emergency line as we found a dog that had just been hit by a car and was told they don't open for another hour and was rudely told to call an emergency vet
Will never return, for a better more loving vet go to Fawkner vet, and they are a lot better with their prices too
James H
26 Mar 2018
Very professional. Michael and staff best place your pet can have
Dale Woodall
16 Feb 2018
VERY busy place. Even if you have an appointment prepare to wait. The separate waiting areas for cats and dogs is great though so your poor sick pet doesn't freak out to much.
wombat -p
10 Feb 2018
Always helpful ,excellent vets, patient & high regard towards welfare of pet despite having a snappy " don't touch me leave me alone" doggy!. He's doing great, thankyou!
John McIntosh
28 Mar 2017
A very Good Animal Hospital and Veterinarians.
Roshan Donesa
16 Mar 2017
we come here often with our dog. most staff are good. limited parking
Michael Wood
30 Jan 2017
Very Disappointed Very BAD Service!!!!!!!
vlado stojcevski
24 Jan 2017
What a nice place. No question was too ridiculous and they explain everything ......
Shannon De Pasquale
13 Jan 2017
The staff are SO HELPFUL all the time here. I have rung numerous times to ask for advice etc and the receptionist has always gone out of her way to give me detailed information. Would recommenced to a...
The staff are SO HELPFUL all the time here. I have rung numerous times to ask for advice etc and the receptionist has always gone out of her way to give me detailed information. Would recommenced to anyone :)
robert paslawskyj
30 Dec 2016
Very good vets and actually have a heart.
Jenna Robilliard
1 Oct 2016
Great service we take all our digs here
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FAQs
Where is Craigieburn Animal Hospital located?
Craigieburn Animal Hospital is located at 9 Craigieburn Rd, Craigieburn, Victoria 3064. It's easily accessible to pet owners in the Craigieburn area and surrounding communities.
What time does Craigieburn Animal Hospital open and close each day?
Craigieburn Animal Hospital is open Monday 08:30 AM - 20:00 PM, Tuesday 08:30 AM - 20:00 PM, Wednesday 08:30 AM - 20:00 PM, Thursday 08:30 AM - 20:00 PM, Friday 08:30 AM - 19:30 PM. On Saturdays, it's open 08:30 AM to 16:00 PM. On Sundays, it's open 10:00 AM to 15:00 PM.
Is Craigieburn Animal Hospital open on Saturdays?
Yes, Craigieburn Animal Hospital is open on Saturdays. Their Saturday hours are 08:30AM to 16:00 PM.
How can I book an appointment at Craigieburn Animal Hospital?
You can book an appointment online with Craigieburn Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Craigieburn Animal Hospital offer?
Craigieburn Animal Hospital in Craigieburn offers a range of veterinary services, including Anesthesiology, Behavioral Counseling, Bloodwork, Boarding, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Craigieburn Animal Hospital offer vaccinations for pets?
Yes, Craigieburn Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Craigieburn clinic.
Does Craigieburn Animal Hospital offer pet dental care?
Absolutely. Craigieburn Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Craigieburn Animal Hospital?
Craigieburn Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Craigieburn.
Does Craigieburn Animal Hospital provide boarding or kennel services?
Yes, Craigieburn Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Craigieburn Animal Hospital?
Craigieburn Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Craigieburn has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Craigieburn Animal Hospital microchip my pet?
Yes, Craigieburn Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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