The first thing that made us suspect these guys are good, is that their 'about us' page on their website includes details of the pets the staff here have at home. It's personable; approachable; human. We'd been using a competing vet on Lygon Street and found them to be less so, and constantly pushing expensive insurance plans whilst giving hypochondriacal diagnoses. So we changed vets and gave Fitzroy Veterinary Clinic a chance. First impressions? It's busy. Busy and efficient. The crowd dispersed after a few minutes but it gave us a chance to see what it's like here when they're under pressure, and it was a relaxed environment. There's a dog side and a cat side to this place, and decorated accordingly. Our own little fur-ball doesn't travel well and gets a bit nervous in new places, but this was as good as we could hope for, given our in-and-out 'check up' we were there for. We were kept waiting for half an hour beyond our allotted time, but I suspect we arrived at the tail-end of a particularly busy period. Before long, we'd completed the forms and were ushered in to see a very friendly, plain-speaking vet who never once attempted to sign us up to an insurance plan, or push anything other than an honest verdict on how little Samson was doing. And he's doing just fine. We left really satisfied with the experience and confident we made the right change. Read Less

Staff are so friendly every single time. My dog recently had surgery and was referred to the sister clinic in North Fitzroy and had follow up etc at Carlton clinic. They were so good to her (and me the neurotic fur-mother). She was a handful as it was a bit traumatic and she didn't like being in a crate post surgery at all. But the staff at the Carlton clinic were so good, caring and very good.  They made sure that I was updated on her progress all the time and answered all of my questions. It made everything so much better. Highly recommended! A huge thank you! Read Less

The team at Fitzroy Vet Clinic are super-nice, always seem to run on time, and give you all the time you need to ask questions about your pet. We even found a stray kitten there when we were looking to adopt, and they handled everything. There's even a boarding house connected for when we have to go away and leave our beloved cat for a few days. Doesn't get better that this! Read Less

Absolutely love them-been with them for 15 years. Thank each one of them for their dedication, caring, friendly attention & lots of advice they have given us. Lots of love Jack & Jill - Wiggles & Darkie - Mary Schilling Read Less