As we are all pet owners ourselves, we understand how strong human/pet bond can be. We also understand that disease prevention is just as important as treatment. Our experienced and dedicated staff are committed to inform clients of health care and treatment options. We often provide information handouts so that clients can gain a clear understanding of their pet’s illness, treatment and prognosis. We strive to offer the finest pet care and customer service possible while working with each client’s budget.
Reviews
Almah
28 Jun 2021
REPORT
My German shepherd was limping so I took her to Pound road vet clinic and had her booked in for xrays.
10 minutes before the appointment the nurse called me to cancel the appointment as they could not... Read More
My German shepherd was limping so I took her to Pound road vet clinic and had her booked in for xrays.
10 minutes before the appointment the nurse called me to cancel the appointment as they could not get their xray machine to work, this was frustrating as I had taken the day off work. They called me back about an hour or two later to say its working again, it was just one part that was not plugged in properly and I could bring her in. But by that point I had already fed my dog and she was unable to do the xray as she was going under anaesthetic.
I decided to rebook and took my dog in the following week. She had her xrays and I paid close to 600 dollars for these.
We had identified she needed a TPLO surgery and had booked in with a surgeon. The surgeons clinic called me and said the xrays that were taken (at pound road) were taken at the wrong angle and poor quality and he needed to xray my dog again before he could do the surgery.
Overpriced and service was very poor. Read Less
Gail Brooks
16 Jul 2018
REPORT
Good staff .very caring for my pets .Highly recommended
Neale Duiker
10 Jul 2018
REPORT
Would never go anywhere else. Phillip and his team are very knowledgeable and pleasant to deal with
vicki iliareizis
16 May 2018
REPORT
The best vet reasonable prises and the sergion is the best one in the area he knows what his talking about .he goes out off his way to explain the procedure and treats pets with so much love and is wi... Read More
The best vet reasonable prises and the sergion is the best one in the area he knows what his talking about .he goes out off his way to explain the procedure and treats pets with so much love and is willing to answer all your questions and treats you like family we love him because he has saved our dog chomp many times.no other vet compares with pound Rd veterinary clinic thankyou dr Read Less
Jessica Munn
23 Apr 2018
REPORT
Always great friendly service. Thanks for looking after my fur babys
Vynn Wills
5 Mar 2018
REPORT
Now part of our family. Phone u ber carefully re orded. Excellent care of our precious fur child!
Karen Rees
26 Feb 2018
REPORT
Thorough and well administered treatment for my pets supported by lots of loving care from the wonderful vet nurses. Confident and happy to place my little buddies in their care.
Mansoor Hamayoon
25 Feb 2018
REPORT
Genuinely caring and friendly staff and very experienced and professional vets. Tremendous customer service. Highly recommend them for any veterinary requirements.
Amila Siriwardana
20 Feb 2018
REPORT
Great place to bring your fury friend. They qualified and
Bronco Petrov
22 Feb 2017
REPORT
I have been going to this place for over 20 years, the service and care is like no other, you feel like they are treating there own pets, Dr Phil and the rest of the team a big thank you from the Petr... Read More
I have been going to this place for over 20 years, the service and care is like no other, you feel like they are treating there own pets, Dr Phil and the rest of the team a big thank you from the Petrov familyRead Less
Maz Elder
24 Jan 2017
REPORT
just had to have my 20 year old cat put to sleep, the staff were amazing even placed her gently in the basket and tucked her rug around her. thankyou for making a difficult task a lot easier
Nicole Cooper
19 Jan 2017
REPORT
Great customer service Made my dog and i very welcome Highly Rec A ++++
Sam Cardamone
23 Oct 2016
REPORT
My beautiful 11 year old dog ozzy has been suffering from arthritis. Thankyou to all the staff who have helped make his life more comfortable
Sereena Blogg
21 Sep 2016
REPORT
When I found out my beautiful boy was sick. The staff at pound road made my decision earlier to cope they were beautiful people and kind hearted. They sent me a card saying sorry for my loss after Hun... Read More
When I found out my beautiful boy was sick. The staff at pound road made my decision earlier to cope they were beautiful people and kind hearted. They sent me a card saying sorry for my loss after Hunter passed away peacefully on the 29th of August. I couldn't of asked for such kind people to help me through the worest decision of my life. Even tho he his gone I miss him so dearly they been nothing but wonderful people. Dr Phill and his team I will always recommend them. Read Less
Charlotte Louise Edwards
6 Aug 2016
REPORT
Our dog Aston has been unwell since the start of the week. Our vet Kate is awesome, so caring but such a good vet. She knew what she was looking for and was able to diagnose him really quickly.
Cassie O'Malley
5 Feb 2016
REPORT
Been taking my dogs there for years. Always lovely to deal with even at the hardest times.
Ghulam Raza
7 Jan 2016
REPORT
Thanks for treating my cat eyes. Her eyes are as bright and cute as used to be.
Natalie Birch
30 Dec 2015
REPORT
We were very well looked after by Dr. Phil, Dr. Yuen and Nurse Ashleigh while Kitty Kat was suffering poorly. Although the circumstances were grim, at no time did we feel pressured to make decisions. ... Read More
We were very well looked after by Dr. Phil, Dr. Yuen and Nurse Ashleigh while Kitty Kat was suffering poorly. Although the circumstances were grim, at no time did we feel pressured to make decisions. They are fantastic at looking after the humans as well as the animals, and comforted us during sad moments. We felt supported throughout the whole process, with both Phil and Yuen updating us regularly. We are really grateful for the level of service they offer, whether the moments are good or bad, they do everything they can to help, and we'd never go anywhere else! Read Less
As we are all pet owners ourselves, we understand how strong human/pet bond can be. We also understand that disease prevention is just as important as treatment. Our experienced and dedicated staff are committed to inform clients of health care and treatment options. We often provide information handouts so that clients can gain a clear understanding of their pet’s illness, treatment and prognosis. We strive to offer the finest pet care and customer service possible while working with each client’s budget.
My German shepherd was limping so I took her to Pound road vet clinic and had her booked in for xrays.
10 minutes before the appointment the nurse called me to cancel the appointment as they could not... Read More
My German shepherd was limping so I took her to Pound road vet clinic and had her booked in for xrays.
10 minutes before the appointment the nurse called me to cancel the appointment as they could not get their xray machine to work, this was frustrating as I had taken the day off work. They called me back about an hour or two later to say its working again, it was just one part that was not plugged in properly and I could bring her in. But by that point I had already fed my dog and she was unable to do the xray as she was going under anaesthetic.
I decided to rebook and took my dog in the following week. She had her xrays and I paid close to 600 dollars for these.
We had identified she needed a TPLO surgery and had booked in with a surgeon. The surgeons clinic called me and said the xrays that were taken (at pound road) were taken at the wrong angle and poor quality and he needed to xray my dog again before he could do the surgery.
Overpriced and service was very poor. Read Less
Gail Brooks
16 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Good staff .very caring for my pets .Highly recommended
Neale Duiker
10 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Would never go anywhere else. Phillip and his team are very knowledgeable and pleasant to deal with
vicki iliareizis
16 May 2018
REPORT
☆☆☆☆☆
REPORT
The best vet reasonable prises and the sergion is the best one in the area he knows what his talking about .he goes out off his way to explain the procedure and treats pets with so much love and is wi... Read More
The best vet reasonable prises and the sergion is the best one in the area he knows what his talking about .he goes out off his way to explain the procedure and treats pets with so much love and is willing to answer all your questions and treats you like family we love him because he has saved our dog chomp many times.no other vet compares with pound Rd veterinary clinic thankyou dr Read Less
Jessica Munn
23 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Always great friendly service. Thanks for looking after my fur babys
Vynn Wills
5 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Now part of our family. Phone u ber carefully re orded. Excellent care of our precious fur child!
Karen Rees
26 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Thorough and well administered treatment for my pets supported by lots of loving care from the wonderful vet nurses. Confident and happy to place my little buddies in their care.
Mansoor Hamayoon
25 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Genuinely caring and friendly staff and very experienced and professional vets. Tremendous customer service. Highly recommend them for any veterinary requirements.
Amila Siriwardana
20 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Great place to bring your fury friend. They qualified and
Bronco Petrov
22 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I have been going to this place for over 20 years, the service and care is like no other, you feel like they are treating there own pets, Dr Phil and the rest of the team a big thank you from the Petr... Read More
I have been going to this place for over 20 years, the service and care is like no other, you feel like they are treating there own pets, Dr Phil and the rest of the team a big thank you from the Petrov familyRead Less
Maz Elder
24 Jan 2017
REPORT
☆☆☆☆☆
REPORT
just had to have my 20 year old cat put to sleep, the staff were amazing even placed her gently in the basket and tucked her rug around her. thankyou for making a difficult task a lot easier
Nicole Cooper
19 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Great customer service Made my dog and i very welcome Highly Rec A ++++
Sam Cardamone
23 Oct 2016
REPORT
☆☆☆☆☆
REPORT
My beautiful 11 year old dog ozzy has been suffering from arthritis. Thankyou to all the staff who have helped make his life more comfortable
Sereena Blogg
21 Sep 2016
REPORT
☆☆☆☆☆
REPORT
When I found out my beautiful boy was sick. The staff at pound road made my decision earlier to cope they were beautiful people and kind hearted. They sent me a card saying sorry for my loss after Hun... Read More
When I found out my beautiful boy was sick. The staff at pound road made my decision earlier to cope they were beautiful people and kind hearted. They sent me a card saying sorry for my loss after Hunter passed away peacefully on the 29th of August. I couldn't of asked for such kind people to help me through the worest decision of my life. Even tho he his gone I miss him so dearly they been nothing but wonderful people. Dr Phill and his team I will always recommend them. Read Less
Charlotte Louise Edwards
6 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Our dog Aston has been unwell since the start of the week. Our vet Kate is awesome, so caring but such a good vet. She knew what she was looking for and was able to diagnose him really quickly.
Cassie O'Malley
5 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Been taking my dogs there for years. Always lovely to deal with even at the hardest times.
Ghulam Raza
7 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Thanks for treating my cat eyes. Her eyes are as bright and cute as used to be.
Natalie Birch
30 Dec 2015
REPORT
☆☆☆☆☆
REPORT
We were very well looked after by Dr. Phil, Dr. Yuen and Nurse Ashleigh while Kitty Kat was suffering poorly. Although the circumstances were grim, at no time did we feel pressured to make decisions. ... Read More
We were very well looked after by Dr. Phil, Dr. Yuen and Nurse Ashleigh while Kitty Kat was suffering poorly. Although the circumstances were grim, at no time did we feel pressured to make decisions. They are fantastic at looking after the humans as well as the animals, and comforted us during sad moments. We felt supported throughout the whole process, with both Phil and Yuen updating us regularly. We are really grateful for the level of service they offer, whether the moments are good or bad, they do everything they can to help, and we'd never go anywhere else! Read Less