The vets are great but there is one woman who answers the phones who treats everyone in a condescending manner. She is extremely rude and has this attitude that all the people she deals with know very little or care very little about their pets. I booked and paid for my cat to be speyed, to be informed rudely that if it had fleas or worms they would need to be treated first. I regularly treat my animals but mentioned that they were done with a vet product two weeks ago and still seemed to have a few. The response was disbelieving and rude. In fact I would suggest most pet owners support the service as I do but also think normal vets charge unrealistically for their services and care about profits before animals! They may provide non-profit service but she is enough to prevent people getting they’re animals desexed there! Get rid of her or stop her answering the phones. She probably cares for animals but not people! Read Less

Wonderful caring staff, accommodating and professional and love of animals and their welfare is most obvious. Other vet practices are revenue driven with love of animals a bit lower down on their priorities. Read Less

I visited this place to adopt some guinea pigs. It looks pretty run down. The website showed many guinea pigs available, however there were none there. All of the animals were ridiculously priced, it is a shame that people can be discouraged to help a pet in need by the fact that it is priced over the amount that a pet shop charges. Read Less