After having to paying for 2 separate consultations to receive a diagnosis, I was told by keysborough veterinary clinic that my dog will never walk properly again due to a leg injury unless she underw... Read More
After having to paying for 2 separate consultations to receive a diagnosis, I was told by keysborough veterinary clinic that my dog will never walk properly again due to a leg injury unless she underwent a $5000 procedure. Got a second opinion from a vet that was referred to me by a friend and he assured me it was a simple sprained muscle, now my girl is back to her normal self. I find it very disappointing and untrustworthy that a vet would advise for an animal to undergo a risky and costly procedure without being completely certain that it is absolutely necessary. I would advise anyone that finds themselves in a similar situation to make sure they get a second opinion. Unfortunately after many years of taking my pet and my previous pets to the keysborough veterinary clinic, I will never go there again. Read Less
Maz
4 May 2018
REPORT
Thankyou Mary from the bottom of my heart for helping me through a hard time with lily ... Thankyou for caring for Indy and Lily ..
grace thomas
4 Jan 2018
REPORT
Such great service and care for our dog always and the vets are always happy to explain things to us.
Frances Sadler
12 Nov 2017
REPORT
The vet here is great. He stayed after hours to deal with our emergency. He communicates well and is very friendly. Thank you for staying back on a Saturday for us.
The young lady was also very nice. ... Read More
The vet here is great. He stayed after hours to deal with our emergency. He communicates well and is very friendly. Thank you for staying back on a Saturday for us.
The young lady was also very nice. Very clean environment. They are good ppl down there and you can trust them with your beloved pets Read Less
Nat P
8 Nov 2017
REPORT
Slightly expensive but worth it for the great care. Offers many services without a high pressure up sell (claw trims, FIV vaccines, chipping etc.) Was a HUGE help when I adopted my new stray kitten la... Read More
Slightly expensive but worth it for the great care. Offers many services without a high pressure up sell (claw trims, FIV vaccines, chipping etc.) Was a HUGE help when I adopted my new stray kitten last year and provided me with a care package and information as well as followed up with me regarding appointments for vaccines and boosters.
Gentle and confident with even the most difficult of my cats. Be warned, they will scold you if you have done wrong by your animals health (is:diet etc.) But I love that they really care about the animals in their care. Read Less
Ellie
17 Sep 2017
REPORT
My beloved beagle had to be out down here for old age. Even though it was a sad experience, I appreciated the staff's kindness and how they allowed me to spend some time with her before she had to be ... Read More
My beloved beagle had to be out down here for old age. Even though it was a sad experience, I appreciated the staff's kindness and how they allowed me to spend some time with her before she had to be out down. I've always brought her to this vet. They are very reliable and lovely people Read Less
Wayne Smith
22 Aug 2017
REPORT
We admitted our little Bouncer today with concerns of something stuck in his mouth somewhere or something like that. It is with great pleasure to tell about the great care Bouncer got while he was her... Read More
We admitted our little Bouncer today with concerns of something stuck in his mouth somewhere or something like that. It is with great pleasure to tell about the great care Bouncer got while he was here. It is touching to see everyone at the practice care for Bouncer like they did.
Thank you very much for what you did for our Bouncer. Read Less
Michele Phillips
29 Apr 2017
REPORT
Terrific vet I cannot recommend him highly enough very thorough and caring
Peter Hall
7 Apr 2017
REPORT
Thank You, just seems so little to say after the amazing, respectful and total understanding of compassion. Just recently sadly we had to deal with our beautiful ill cat Louie going from a checkup to... Read More
Thank You, just seems so little to say after the amazing, respectful and total understanding of compassion. Just recently sadly we had to deal with our beautiful ill cat Louie going from a checkup to finding he had advanced cancer. Paige and Mary were angels and gave me so many options and to help me with costs as I'm on a pension. After all said and done Louie sadly passed away and all the time we had time to say goodbye and grieve and never once rushed and after this I felt sadness and total broken in my heart but with the treatment from these guys I feel this sad journey was complete and when looking back I say they are angels and could not speck anything but high regards of their total professional service from as soon as you walk in the surgery.
If looking for a Vet I cannot recommend them enough A+
Read Less
Hayley Costanzo
18 Oct 2016
REPORT
Dr. Mary at Keysborough vet was fantastic! I came to Keysborough after a very costly and unpleasant experience at another vet clinic. Mary was thorough and knowledgable in her investigation of my cat ... Read More
Dr. Mary at Keysborough vet was fantastic! I came to Keysborough after a very costly and unpleasant experience at another vet clinic. Mary was thorough and knowledgable in her investigation of my cat identifying problems the previous vet had not addressed and ensuring quality care for my fur baby. Teyla is on the mend now and she wants to say sorry for all her cranky bites she knows now that you guys were trying to help her Thank you again Mary and Keysborough Vet we appreciate your attention to care. Read Less
wayne motton
20 Apr 2016
REPORT
I got my 'life support system for a tail' from Here! i.e.my cat Dusty!
The nurses are very thorough with him (l suspect they are bias because he was part of a dumped litter that th... Read More
I got my 'life support system for a tail' from Here! i.e.my cat Dusty!
The nurses are very thorough with him (l suspect they are bias because he was part of a dumped litter that they adopted, vacinated and sold under cost.
The whole team are very professional every time Dusty and l visit.
Nothing is too much trouble with all the Vets who work there, they are fabulous at explaining things! Read Less
malcolm hampton
19 Apr 2016
REPORT
Very offhand / rude attention from reception !!
If their reception is indicative of their general attitude then it suggests that any other Vet service would be preferable.
Ryan Mutch
31 Dec 2015
REPORT
Unless you have $55 these heartless people won't even see your dog... My dog is lying around crying and in so much pain and they turned me away....DONT GO HERE!!!!
Ryan Lewis
31 Dec 2015
REPORT
Unless you have $55 these heartless people won't even see your dog... My dog is lying around crying and in so much pain and they turned me away....DONT GO HERE!!!!
After having to paying for 2 separate consultations to receive a diagnosis, I was told by keysborough veterinary clinic that my dog will never walk properly again due to a leg injury unless she underw... Read More
After having to paying for 2 separate consultations to receive a diagnosis, I was told by keysborough veterinary clinic that my dog will never walk properly again due to a leg injury unless she underwent a $5000 procedure. Got a second opinion from a vet that was referred to me by a friend and he assured me it was a simple sprained muscle, now my girl is back to her normal self. I find it very disappointing and untrustworthy that a vet would advise for an animal to undergo a risky and costly procedure without being completely certain that it is absolutely necessary. I would advise anyone that finds themselves in a similar situation to make sure they get a second opinion. Unfortunately after many years of taking my pet and my previous pets to the keysborough veterinary clinic, I will never go there again. Read Less
Maz
4 May 2018
REPORT
☆☆☆☆☆
REPORT
Thankyou Mary from the bottom of my heart for helping me through a hard time with lily ... Thankyou for caring for Indy and Lily ..
grace thomas
4 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Such great service and care for our dog always and the vets are always happy to explain things to us.
Frances Sadler
12 Nov 2017
REPORT
☆☆☆☆☆
REPORT
The vet here is great. He stayed after hours to deal with our emergency. He communicates well and is very friendly. Thank you for staying back on a Saturday for us.
The young lady was also very nice. ... Read More
The vet here is great. He stayed after hours to deal with our emergency. He communicates well and is very friendly. Thank you for staying back on a Saturday for us.
The young lady was also very nice. Very clean environment. They are good ppl down there and you can trust them with your beloved pets Read Less
Nat P
8 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Slightly expensive but worth it for the great care. Offers many services without a high pressure up sell (claw trims, FIV vaccines, chipping etc.) Was a HUGE help when I adopted my new stray kitten la... Read More
Slightly expensive but worth it for the great care. Offers many services without a high pressure up sell (claw trims, FIV vaccines, chipping etc.) Was a HUGE help when I adopted my new stray kitten last year and provided me with a care package and information as well as followed up with me regarding appointments for vaccines and boosters.
Gentle and confident with even the most difficult of my cats. Be warned, they will scold you if you have done wrong by your animals health (is:diet etc.) But I love that they really care about the animals in their care. Read Less
Ellie
17 Sep 2017
REPORT
☆☆☆☆☆
REPORT
My beloved beagle had to be out down here for old age. Even though it was a sad experience, I appreciated the staff's kindness and how they allowed me to spend some time with her before she had to be ... Read More
My beloved beagle had to be out down here for old age. Even though it was a sad experience, I appreciated the staff's kindness and how they allowed me to spend some time with her before she had to be out down. I've always brought her to this vet. They are very reliable and lovely people Read Less
Wayne Smith
22 Aug 2017
REPORT
☆☆☆☆☆
REPORT
We admitted our little Bouncer today with concerns of something stuck in his mouth somewhere or something like that. It is with great pleasure to tell about the great care Bouncer got while he was her... Read More
We admitted our little Bouncer today with concerns of something stuck in his mouth somewhere or something like that. It is with great pleasure to tell about the great care Bouncer got while he was here. It is touching to see everyone at the practice care for Bouncer like they did.
Thank you very much for what you did for our Bouncer. Read Less
Michele Phillips
29 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Terrific vet I cannot recommend him highly enough very thorough and caring
Peter Hall
7 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Thank You, just seems so little to say after the amazing, respectful and total understanding of compassion. Just recently sadly we had to deal with our beautiful ill cat Louie going from a checkup to... Read More
Thank You, just seems so little to say after the amazing, respectful and total understanding of compassion. Just recently sadly we had to deal with our beautiful ill cat Louie going from a checkup to finding he had advanced cancer. Paige and Mary were angels and gave me so many options and to help me with costs as I'm on a pension. After all said and done Louie sadly passed away and all the time we had time to say goodbye and grieve and never once rushed and after this I felt sadness and total broken in my heart but with the treatment from these guys I feel this sad journey was complete and when looking back I say they are angels and could not speck anything but high regards of their total professional service from as soon as you walk in the surgery.
If looking for a Vet I cannot recommend them enough A+
Read Less
Hayley Costanzo
18 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Mary at Keysborough vet was fantastic! I came to Keysborough after a very costly and unpleasant experience at another vet clinic. Mary was thorough and knowledgable in her investigation of my cat ... Read More
Dr. Mary at Keysborough vet was fantastic! I came to Keysborough after a very costly and unpleasant experience at another vet clinic. Mary was thorough and knowledgable in her investigation of my cat identifying problems the previous vet had not addressed and ensuring quality care for my fur baby. Teyla is on the mend now and she wants to say sorry for all her cranky bites she knows now that you guys were trying to help her Thank you again Mary and Keysborough Vet we appreciate your attention to care. Read Less
wayne motton
20 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I got my 'life support system for a tail' from Here! i.e.my cat Dusty!
The nurses are very thorough with him (l suspect they are bias because he was part of a dumped litter that th... Read More
I got my 'life support system for a tail' from Here! i.e.my cat Dusty!
The nurses are very thorough with him (l suspect they are bias because he was part of a dumped litter that they adopted, vacinated and sold under cost.
The whole team are very professional every time Dusty and l visit.
Nothing is too much trouble with all the Vets who work there, they are fabulous at explaining things! Read Less
malcolm hampton
19 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Very offhand / rude attention from reception !!
If their reception is indicative of their general attitude then it suggests that any other Vet service would be preferable.
Ryan Mutch
31 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Unless you have $55 these heartless people won't even see your dog... My dog is lying around crying and in so much pain and they turned me away....DONT GO HERE!!!!
Ryan Lewis
31 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Unless you have $55 these heartless people won't even see your dog... My dog is lying around crying and in so much pain and they turned me away....DONT GO HERE!!!!