I have been going t this clinic for years and not once I have had a problem, they are always caring and always willing to help and never charge over the moon. I highly recommend Old Sale Rd, I wouldn't go to another vet, I always go there and will be in the future Read Less

Andrew is a very compassionate and competent vet. He is always gentle with our pets, and when we brought a dog in for her final visit a few years ago he was very good both to her and to us with his care.Read Less

I am doing some work here in La Trobe Valley on a part time basis so I brought my dog up here as well for vet service. This is one of the best vets that I have been to. Dr Andrew Lewis took the time to get to know my dog, ask me questions and advise me objectively, without paying over the top vet fees. Dr Andrew also checked out the sexes of my rabbits without any charge as well. One of the best Vet Services in Melbourne. Highly Recommended. Thanks for such a positive experience. Read Less

I didn't want to give any stars, but you have to hit one to be able to post! The most unpleasant veterinary visit I have ever experienced in all my 30+ years of owning all sorts of animals in Gippsland! Andrew treated myself, as a first time client, in a very arrogant, ignorant and rude fashion and had total lack of respect. He had no time for the owner's description of events or knowledge of their own animal, which helps form a diagnosis. He had made his decision before we even arrived only based on what he thinks he sees commonly with no regard for individual circumstances and without inspecting the dog... based on assumptions. He also displayed an uncaring manner towards my dog who was suffering pain. Initially, refusing my dog any treatment simply because I disagreed with his opinion... saying, "I can't help you" when I tried to explain that my dog did not suffer allergies, had never scratched to irritate her skin ever and I had witnessed her laying on her back in the sun which caused instant sunburn that evening! That amount of skin damage does not happen so quickly from allergies and was clearly a burn trauma. He then began administering drugs with no communication or consultation with myself at all. I left feeling more upset than before we arrived and when my dog showed no signs of pain relief at home, I did a follow up call to ask for reassurance that the drug he gave was going to help her pain (feeling that he ignored me and treated for inflammation and allergies more than the secondary pain and because he did not communicate with me or explain at all while in the surgery...) to which he simply responded that we were not going to get along because I didn't agree with his diagnosis and questioned his chosen treatment!! In other words, if you care enough about your animal to want explanations or you speak up when you know you are right about your animal's situation.... he will not tolerate you having your own ideas!! Never again and still thinking of reporting him to the vet register. :-( Read Less