Fitzroy Veterinary Hospital
North Fitzroy, Victoria
Reviews
Emma Jones
21 Apr 2018
REPORT
Fitzroy Vet Hospital is the best vet we've taken our dogs to. They provide loving and caring service with very knowledgable staff. Our dogs have gotten into plenty of trouble being naughty puppies and...
Fitzroy Vet Hospital is the best vet we've taken our dogs to. They provide loving and caring service with very knowledgable staff. Our dogs have gotten into plenty of trouble being naughty puppies and these guys have always managed to provide us with the best care and advice. We've gone through a desexing, a knee surgery and plenty of very sick visits and we would always recommend Fitzroy Vet Hospital. Our dogs actually enjoy going to the vet as they always get lots of cuddles and genuinely like the staff.
James Pridgeon
18 Feb 2018
REPORT
Good vet, very well organized 👌
Diana Kellett
11 Oct 2017
REPORT
I have been horribly let down by the North Fitzroy Vetinary Practice and advise people not to go there if they seek accurate diagnosis for their pets .
I also wish to warn people not to sign up...
I have been horribly let down by the North Fitzroy Vetinary Practice and advise people not to go there if they seek accurate diagnosis for their pets .
I also wish to warn people not to sign up to a scam . I refer to Best For Pets , prompted by the Senior Management in Vet national Care , VNC, who organise direct debits up to $430 per year and invite you to consultations as often as you wish .
The sense is that your pet is being cared for and closely monitored .
The reverse for both my Senior Dogs this year was the case !
Sadly , I took Archie to see 3 different Vets in the Practice and all misdiagnosed his Luver Cancer , calling it a muscular skeletal problem and selling me pain killers and anti inflams.
I was robbed of a chance to say goodbye to Archie , who I’d had for 10 years , and had to put him down suddenly at 3 am in Kensibgton Emergency , at Advanced Vet Care, without any warning because Arch was bleeding severely internally ! I was in shock and great distress . I then began to doubt that Vets at North Fitzroy knew their medicine and took 16 year old Buddy for an ultra sound to Kensington asap!
North Fitzroy had Said Buddy had a collapsing Trachiea which caused coughing and fainting . Advanced Vet Care saw that he had a heart Tumour but at least I had a month to say goodbye armed with this knowledge !.
It has astounded me that no Vet during this time had ever suggested an X-ray for either of my Senior Dogs given that I’d taken them in so often and repeatedly said that something was wrong ...? I’ve been directly debuted by their fraudulent scheme to no avail !! I’ve written twice to their Senior Management who devised this so called insurance but have had no reply ! Nowadays, people I meet in the area say similar things about their cats dying without a correct diagnosis ! It’s not good enough to put everything down to a muscular cause or a behavioural problem ! And as experts at the Werribee Emergency said to me long ago, the Owners must be listened to , as they know their pets best !
North Fitzroy Vets seem only to think in terms of Pet behaviour and not to realise that internal stomach pain may well be causing a change in demeanour !
This set of very sad , serious mistakes and sloppy work has now caused me to doubt most Vets , sadly !
I’ve heard good reports of the Fawkner and Fleminton Vet hospitals and perhaps in time I’ll book in with them?
Don’t trust North Fitzroy Vets . People there are charming but we require, and pay for , Vets who know how to think about what may be going wrong internally . Vets who are sufficiently trained to ask further questions and think outside the box ?!!
North Fitzroy need to either close down or conduct a huge review ! They also need to scrap Best for Pets’
This scam has been the Worst for Pets that I’ve ever engaged in .
Chris Andrew
9 Jul 2017
REPORT
We tragically had to put our cat to sleep here, rather unexpectedly due to a sudden liver failure. The staff couldn't have been more accommodating, giving us as much time and privacy to come to a deci...
We tragically had to put our cat to sleep here, rather unexpectedly due to a sudden liver failure. The staff couldn't have been more accommodating, giving us as much time and privacy to come to a decision, then say goodbye. They let us hold her while she was euthanased, and gave us as much time as we wanted with her body. They then put her in cold storage to preserve her while we could make burial arrangements, and made sure her body was curled up to look just like she was sleeping. Due to our grief they offered to let us out the back entrance so we didn't have to face everyone in the waiting room. At no point did they ever even broach the topic of payment. When we picked her up a day later the nurse was wonderfully warm and sympathetic, and again didn't mention payment. A week later we received a letter from the clinic. Was it a bill? No, it was a beautiful handwritten card signed by all the staff offering their condolences. I've never encountered such wonderful, caring service in such a time of vulnerability.
Susan Walters
25 May 2017
REPORT
DO NOT GO HERE! Best for pet is a rip off. All they do is try to sell me things i dont want EVERY time i go in. the program rolls over to the next year without me agreeing. They also FORGED my signatu...
DO NOT GO HERE! Best for pet is a rip off. All they do is try to sell me things i dont want EVERY time i go in. the program rolls over to the next year without me agreeing. They also FORGED my signature on a debit success contract!! The signature looks nothing like mine. i will be contacting a lawyer about this. My neighbors cat died while in hospital and when asked what training the staff has i was told most the "nurses" were new and without much experience or qualifications. Every time i see a vet its someone new because the vets i have seen previously have left? only positive is Jodie from cattery, she loves my cat and cares so much about him unlike the rest of the staff who cant tell i have been going to the old practice for over 5 years. My niece has told me they are a corporation, run from a group of business people who havent stepped foot in a vet clinic. Sorry i dont think my animal is something you can use and abuse for money. NEVER will i go to any of these corporation vets again!
arthurcrime
10 May 2017
REPORT
Thoughtful vets, maybe a bit of up selling goes on, but they do look after your pets, they also have rescue animals, looking for a new home, if you are broke, they will still take care of your pet.
Laura Garvey
10 May 2017
REPORT
Amazing staff and excellent care. They have been so lovely to my dog over the years and always follow up with a call to see how everything is going.
Edwardo Sanchez
26 Sep 2016
REPORT
Friendly and helpful staff, can't recommend them more highly :-)
Krystal Rhian
22 Sep 2016
REPORT
Fitzroy vet went above and beyond to help us save our cat when financially it looked like we were going to have to give up on him.
He pulled through after endless care from them. Would highly recomme...
Fitzroy vet went above and beyond to help us save our cat when financially it looked like we were going to have to give up on him.
He pulled through after endless care from them. Would highly recommend them to anyone with a loved pet!
Anna Hyland
8 Sep 2016
REPORT
Ever since they moved to their new site the service has gone down hill and prices have increased. They seem to upsell where possible and the quality is not what it used to be. The vet nurses ...
Ever since they moved to their new site the service has gone down hill and prices have increased. They seem to upsell where possible and the quality is not what it used to be. The vet nurses are still great. The vets however vary in quality and our last few visits were disappointing. Whilst we have enjoyed good service over the last several years we are now looking for another vet clinic.
Mathew H
26 Jul 2016
REPORT
Very Very helpful, nice friendly staff, would be my first choice.
Mathew H
Matt P.
7 Jun 2016
REPORT
The first thing that made us suspect these guys are good, is that their 'about us' page on their website includes details of the pets the staff here have at home. It's personable; approachable; human....
The first thing that made us suspect these guys are good, is that their 'about us' page on their website includes details of the pets the staff here have at home. It's personable; approachable; human. We'd been using a competing vet on Lygon Street and found them to be less so, and constantly pushing expensive insurance plans whilst giving hypochondriacal diagnoses. So we changed vets and gave Fitzroy Veterinary Clinic a chance. First impressions? It's busy. Busy and efficient. The crowd dispersed after a few minutes but it gave us a chance to see what it's like here when they're under pressure, and it was a relaxed environment. There's a dog side and a cat side to this place, and decorated accordingly. Our own little fur-ball doesn't travel well and gets a bit nervous in new places, but this was as good as we could hope for, given our in-and-out 'check up' we were there for. We were kept waiting for half an hour beyond our allotted time, but I suspect we arrived at the tail-end of a particularly busy period. Before long, we'd completed the forms and were ushered in to see a very friendly, plain-speaking vet who never once attempted to sign us up to an insurance plan, or push anything other than an honest verdict on how little Samson was doing. And he's doing just fine. We left really satisfied with the experience and confident we made the right change.
Owen Genat
23 May 2016
REPORT
Staff have been incredibly helpful. Premises are clean and generally pleasant.
Aimee M
16 May 2016
REPORT
Brought my sick bunny here.
Staff were so lovely and the vet was great with him.
Clinic is very clean and prices very reasonable.
Simon Pender
30 Mar 2016
REPORT
My local vet for many years. The staff have always been wonderful and caring and helpful.
A Bravington
15 Dec 2015
REPORT
Bumble B.
4 Oct 2015
REPORT
Staff are so friendly every single time. My dog recently had surgery and was referred to the sister clinic in North Fitzroy and had follow up etc at Carlton clinic. They were so good to her (and me th...
Staff are so friendly every single time. My dog recently had surgery and was referred to the sister clinic in North Fitzroy and had follow up etc at Carlton clinic. They were so good to her (and me the neurotic fur-mother). She was a handful as it was a bit traumatic and she didn't like being in a crate post surgery at all. But the staff at the Carlton clinic were so good, caring and very good. They made sure that I was updated on her progress all the time and answered all of my questions. It made everything so much better. Highly recommended! A huge thank you!
Jennifer H.
3 Sep 2015
REPORT
The team at Fitzroy Vet Clinic are super-nice, always seem to run on time, and give you all the time you need to ask questions about your pet. We even found a stray kitten there when we were looking t...
The team at Fitzroy Vet Clinic are super-nice, always seem to run on time, and give you all the time you need to ask questions about your pet. We even found a stray kitten there when we were looking to adopt, and they handled everything. There's even a boarding house connected for when we have to go away and leave our beloved cat for a few days. Doesn't get better that this!
Georgia Nowill
16 Jul 2015
REPORT
to dr collette & the team at fitzroy north vet clinic..words cannot express how grateful i am for your kindness & guidance with 'dallas' xx has meant the world.
Lostinember Yu
27 Nov 2014
REPORT
nice place for my pet
Paul Burke
15 Nov 2014
REPORT
Excellent care for both of our cats whenever we come in. Very caring & personal staff. We highly recommend them.
Maria Schilling
8 May 2014
REPORT
Absolutely love them-been with them for 15 years. Thank each one of them for their dedication, caring, friendly attention & lots of advice they have given us. Lots of love Jack & Jill - Wiggles & Dark...
Absolutely love them-been with them for 15 years. Thank each one of them for their dedication, caring, friendly attention & lots of advice they have given us. Lots of love Jack & Jill - Wiggles & Darkie - Mary Schilling
Roz Germov
7 May 2014
REPORT
A very competent and compassionate team. The staff are friendly and helpful. They truly care about their patients.
Ursula Valkanoff
17 Feb 2014
REPORT
Awesome team - Vets & staff are so personable, caring & down to earth. They luv our furry babies just as we do!! Thank you for being there for us over the 6yrs xx
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(03) 9489 2195
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
09:00AM-16:00PM
Popular Hours
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Fitzroy Veterinary Hospital
North Fitzroy, Victoria
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
09:00AM-16:00PM
Popular Hours
No data for Thursday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Emma Jones
21 Apr 2018
Fitzroy Vet Hospital is the best vet we've taken our dogs to. They provide loving and caring service with very knowledgable staff. Our dogs have gotten into plenty of trouble being naughty puppies and...
Fitzroy Vet Hospital is the best vet we've taken our dogs to. They provide loving and caring service with very knowledgable staff. Our dogs have gotten into plenty of trouble being naughty puppies and these guys have always managed to provide us with the best care and advice. We've gone through a desexing, a knee surgery and plenty of very sick visits and we would always recommend Fitzroy Vet Hospital. Our dogs actually enjoy going to the vet as they always get lots of cuddles and genuinely like the staff.
James Pridgeon
18 Feb 2018
Good vet, very well organized 👌
Diana Kellett
11 Oct 2017
I have been horribly let down by the North Fitzroy Vetinary Practice and advise people not to go there if they seek accurate diagnosis for their pets .
I also wish to warn people not to sign up...
I have been horribly let down by the North Fitzroy Vetinary Practice and advise people not to go there if they seek accurate diagnosis for their pets .
I also wish to warn people not to sign up to a scam . I refer to Best For Pets , prompted by the Senior Management in Vet national Care , VNC, who organise direct debits up to $430 per year and invite you to consultations as often as you wish .
The sense is that your pet is being cared for and closely monitored .
The reverse for both my Senior Dogs this year was the case !
Sadly , I took Archie to see 3 different Vets in the Practice and all misdiagnosed his Luver Cancer , calling it a muscular skeletal problem and selling me pain killers and anti inflams.
I was robbed of a chance to say goodbye to Archie , who I’d had for 10 years , and had to put him down suddenly at 3 am in Kensibgton Emergency , at Advanced Vet Care, without any warning because Arch was bleeding severely internally ! I was in shock and great distress . I then began to doubt that Vets at North Fitzroy knew their medicine and took 16 year old Buddy for an ultra sound to Kensington asap!
North Fitzroy had Said Buddy had a collapsing Trachiea which caused coughing and fainting . Advanced Vet Care saw that he had a heart Tumour but at least I had a month to say goodbye armed with this knowledge !.
It has astounded me that no Vet during this time had ever suggested an X-ray for either of my Senior Dogs given that I’d taken them in so often and repeatedly said that something was wrong ...? I’ve been directly debuted by their fraudulent scheme to no avail !! I’ve written twice to their Senior Management who devised this so called insurance but have had no reply ! Nowadays, people I meet in the area say similar things about their cats dying without a correct diagnosis ! It’s not good enough to put everything down to a muscular cause or a behavioural problem ! And as experts at the Werribee Emergency said to me long ago, the Owners must be listened to , as they know their pets best !
North Fitzroy Vets seem only to think in terms of Pet behaviour and not to realise that internal stomach pain may well be causing a change in demeanour !
This set of very sad , serious mistakes and sloppy work has now caused me to doubt most Vets , sadly !
I’ve heard good reports of the Fawkner and Fleminton Vet hospitals and perhaps in time I’ll book in with them?
Don’t trust North Fitzroy Vets . People there are charming but we require, and pay for , Vets who know how to think about what may be going wrong internally . Vets who are sufficiently trained to ask further questions and think outside the box ?!!
North Fitzroy need to either close down or conduct a huge review ! They also need to scrap Best for Pets’
This scam has been the Worst for Pets that I’ve ever engaged in .
Chris Andrew
9 Jul 2017
We tragically had to put our cat to sleep here, rather unexpectedly due to a sudden liver failure. The staff couldn't have been more accommodating, giving us as much time and privacy to come to a deci...
We tragically had to put our cat to sleep here, rather unexpectedly due to a sudden liver failure. The staff couldn't have been more accommodating, giving us as much time and privacy to come to a decision, then say goodbye. They let us hold her while she was euthanased, and gave us as much time as we wanted with her body. They then put her in cold storage to preserve her while we could make burial arrangements, and made sure her body was curled up to look just like she was sleeping. Due to our grief they offered to let us out the back entrance so we didn't have to face everyone in the waiting room. At no point did they ever even broach the topic of payment. When we picked her up a day later the nurse was wonderfully warm and sympathetic, and again didn't mention payment. A week later we received a letter from the clinic. Was it a bill? No, it was a beautiful handwritten card signed by all the staff offering their condolences. I've never encountered such wonderful, caring service in such a time of vulnerability.
Susan Walters
25 May 2017
DO NOT GO HERE! Best for pet is a rip off. All they do is try to sell me things i dont want EVERY time i go in. the program rolls over to the next year without me agreeing. They also FORGED my signatu...
DO NOT GO HERE! Best for pet is a rip off. All they do is try to sell me things i dont want EVERY time i go in. the program rolls over to the next year without me agreeing. They also FORGED my signature on a debit success contract!! The signature looks nothing like mine. i will be contacting a lawyer about this. My neighbors cat died while in hospital and when asked what training the staff has i was told most the "nurses" were new and without much experience or qualifications. Every time i see a vet its someone new because the vets i have seen previously have left? only positive is Jodie from cattery, she loves my cat and cares so much about him unlike the rest of the staff who cant tell i have been going to the old practice for over 5 years. My niece has told me they are a corporation, run from a group of business people who havent stepped foot in a vet clinic. Sorry i dont think my animal is something you can use and abuse for money. NEVER will i go to any of these corporation vets again!
arthurcrime
10 May 2017
Thoughtful vets, maybe a bit of up selling goes on, but they do look after your pets, they also have rescue animals, looking for a new home, if you are broke, they will still take care of your pet.
Laura Garvey
10 May 2017
Amazing staff and excellent care. They have been so lovely to my dog over the years and always follow up with a call to see how everything is going.
Edwardo Sanchez
26 Sep 2016
Friendly and helpful staff, can't recommend them more highly :-)
Krystal Rhian
22 Sep 2016
Fitzroy vet went above and beyond to help us save our cat when financially it looked like we were going to have to give up on him.
He pulled through after endless care from them. Would highly recomme...
Fitzroy vet went above and beyond to help us save our cat when financially it looked like we were going to have to give up on him.
He pulled through after endless care from them. Would highly recommend them to anyone with a loved pet!
Anna Hyland
8 Sep 2016
Ever since they moved to their new site the service has gone down hill and prices have increased. They seem to upsell where possible and the quality is not what it used to be. The vet nurses ...
Ever since they moved to their new site the service has gone down hill and prices have increased. They seem to upsell where possible and the quality is not what it used to be. The vet nurses are still great. The vets however vary in quality and our last few visits were disappointing. Whilst we have enjoyed good service over the last several years we are now looking for another vet clinic.
Mathew H
26 Jul 2016
Very Very helpful, nice friendly staff, would be my first choice.
Mathew H
Matt P.
7 Jun 2016
The first thing that made us suspect these guys are good, is that their 'about us' page on their website includes details of the pets the staff here have at home. It's personable; approachable; human....
The first thing that made us suspect these guys are good, is that their 'about us' page on their website includes details of the pets the staff here have at home. It's personable; approachable; human. We'd been using a competing vet on Lygon Street and found them to be less so, and constantly pushing expensive insurance plans whilst giving hypochondriacal diagnoses. So we changed vets and gave Fitzroy Veterinary Clinic a chance. First impressions? It's busy. Busy and efficient. The crowd dispersed after a few minutes but it gave us a chance to see what it's like here when they're under pressure, and it was a relaxed environment. There's a dog side and a cat side to this place, and decorated accordingly. Our own little fur-ball doesn't travel well and gets a bit nervous in new places, but this was as good as we could hope for, given our in-and-out 'check up' we were there for. We were kept waiting for half an hour beyond our allotted time, but I suspect we arrived at the tail-end of a particularly busy period. Before long, we'd completed the forms and were ushered in to see a very friendly, plain-speaking vet who never once attempted to sign us up to an insurance plan, or push anything other than an honest verdict on how little Samson was doing. And he's doing just fine. We left really satisfied with the experience and confident we made the right change.
Owen Genat
23 May 2016
Staff have been incredibly helpful. Premises are clean and generally pleasant.
Aimee M
16 May 2016
Brought my sick bunny here.
Staff were so lovely and the vet was great with him.
Clinic is very clean and prices very reasonable.
Simon Pender
30 Mar 2016
My local vet for many years. The staff have always been wonderful and caring and helpful.
A Bravington
15 Dec 2015
Bumble B.
4 Oct 2015
Staff are so friendly every single time. My dog recently had surgery and was referred to the sister clinic in North Fitzroy and had follow up etc at Carlton clinic. They were so good to her (and me th...
Staff are so friendly every single time. My dog recently had surgery and was referred to the sister clinic in North Fitzroy and had follow up etc at Carlton clinic. They were so good to her (and me the neurotic fur-mother). She was a handful as it was a bit traumatic and she didn't like being in a crate post surgery at all. But the staff at the Carlton clinic were so good, caring and very good. They made sure that I was updated on her progress all the time and answered all of my questions. It made everything so much better. Highly recommended! A huge thank you!
Jennifer H.
3 Sep 2015
The team at Fitzroy Vet Clinic are super-nice, always seem to run on time, and give you all the time you need to ask questions about your pet. We even found a stray kitten there when we were looking t...
The team at Fitzroy Vet Clinic are super-nice, always seem to run on time, and give you all the time you need to ask questions about your pet. We even found a stray kitten there when we were looking to adopt, and they handled everything. There's even a boarding house connected for when we have to go away and leave our beloved cat for a few days. Doesn't get better that this!
Georgia Nowill
16 Jul 2015
to dr collette & the team at fitzroy north vet clinic..words cannot express how grateful i am for your kindness & guidance with 'dallas' xx has meant the world.
Lostinember Yu
27 Nov 2014
nice place for my pet
Paul Burke
15 Nov 2014
Excellent care for both of our cats whenever we come in. Very caring & personal staff. We highly recommend them.
Maria Schilling
8 May 2014
Absolutely love them-been with them for 15 years. Thank each one of them for their dedication, caring, friendly attention & lots of advice they have given us. Lots of love Jack & Jill - Wiggles & Dark...
Absolutely love them-been with them for 15 years. Thank each one of them for their dedication, caring, friendly attention & lots of advice they have given us. Lots of love Jack & Jill - Wiggles & Darkie - Mary Schilling
Roz Germov
7 May 2014
A very competent and compassionate team. The staff are friendly and helpful. They truly care about their patients.
Ursula Valkanoff
17 Feb 2014
Awesome team - Vets & staff are so personable, caring & down to earth. They luv our furry babies just as we do!! Thank you for being there for us over the 6yrs xx
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