17 Reviews

Reservoir Veterinary Clinic

Reservoir, Victoria
Reviews
Rebbecca and Christian
9 Jun 2018
REPORT
Called ahead as our dog was having a seizure (first time) and the person that answered said come straight in (we couldnt as we were not personally with our furbaby at the time so we had to get to him ... Read More
Called ahead as our dog was having a seizure (first time) and the person that answered said come straight in (we couldnt as we were not personally with our furbaby at the time so we had to get to him first). When we arrived about 30mins later, they didnt even look at our furbaby, they charged us $83 to send us to the emergency hospital? I called ahead, why not advise that to begin with to make it quicker. Seemed a bit money hungry to me and somewhat disappointing. I was upset by the way they had handled it but given their vets didn't treat my furbaby, i cant say whether they had a great manner or not. Read Less
RL
6 Jun 2018
REPORT
Always very friendly staff, my puppy enjoys coming to the pre school program, highly recommend
A Tan
6 Jun 2018
REPORT
I’ve been taking my dog here for routine stuff since I moved here and they have been great. I recently came with an emergency after my dog was mauled in a dog attack and the vet Jesse and all the othe... Read More
I’ve been taking my dog here for routine stuff since I moved here and they have been great. I recently came with an emergency after my dog was mauled in a dog attack and the vet Jesse and all the other vets and nurses took amazing care of her, and saved her from what I thought was the brink of death. The surgery went well and they were really compassionate and gentle with her and attentive with the after care, and saw me really quickly when I had any concerns. I will be eternally grateful for thier care of her. Read Less
Shannon Nolan
31 May 2018
REPORT
Absolutely disgusting. We just took our cat and a stray we found this morning to see the vet and the poor treatment and carelessness was appalling! We were charged over $500 for a check up, blood test... Read More
Absolutely disgusting. We just took our cat and a stray we found this morning to see the vet and the poor treatment and carelessness was appalling! We were charged over $500 for a check up, blood test and meds. They refused to wave the consultation fee for the stray cat (who was helpless, covered in poo and mattered, ulcers and wounds on her body) and told us if we can’t afford to pay the extra for antibiotics, special tests etc. that we should serender the cat to them... I’m shocked at how cold hearted and greedy these people are.... definitely should not be caring for helpless and sick animals! Read Less
CRYSTAL IGNITE
31 May 2018
REPORT
The vet didn’t know how to handle animals - my cat never growls but he did at her was the first time I’ve heard him do that, he is 14. We also took in a stray, who was very gentle but starving and nee... Read More
The vet didn’t know how to handle animals - my cat never growls but he did at her was the first time I’ve heard him do that, he is 14. We also took in a stray, who was very gentle but starving and needed treatment, had open wounds, they wouldn’t even treat her unless I paid, they refused to wave the consultation fee and $500 later we left DISGRACEFUL! They had zero compassion for the poor little girl who was hanging on by a thread. Thieving heartless bastards who should NOT be working with animals. I hope you enjoy the $500 for 20 minutes - Greedy, heartless humans! Boycott the clinic. I cannot believe you were ok to charge a stranger who brought in a little baby to save them you PIGS! Read Less
Sara Muresan
4 May 2018
REPORT
The staff and vets are always so caring and wonderful at Reservoir Vet Clinic. They look after both my cats and dog.
Denise Halam
19 Feb 2018
REPORT
I highly recommend Reservoir Vet. The staff are very friendly and have lots of knowledge. There great with their explanations during the consult and after the procedure. A big thank-you to Dr Andrea, ... Read More
I highly recommend Reservoir Vet. The staff are very friendly and have lots of knowledge. There great with their explanations during the consult and after the procedure. A big thank-you to Dr Andrea, for consulting our pooch Ceasar with such care! Read Less
Carla and Rupert *
19 Jan 2018
REPORT
My husband brought a bird into this vet on a 40 degree day, barely breathing and close to death. Their "expert" advice was to take it home, put it where we found it (back outside in the heat) and let ... Read More
My husband brought a bird into this vet on a 40 degree day, barely breathing and close to death. Their "expert" advice was to take it home, put it where we found it (back outside in the heat) and let its parents come to feed it. We followed their instructions and it died within 5 minutes. Extremely disappointed, all they could care about was going home on time instead of looking after a distressed animal. Definitely will be taking our animals elsewhere and not recommending this vet to anyone Read Less
John Warnock
15 Dec 2017
REPORT
Quality of care is fantastic. Would be helpful if payment terms were negotiable, as even routine visits are pricey.
Holly A
23 Nov 2017
REPORT
While slightly expensive, I won’t take my cat anywhere else. The vets here are friendly and knowledgeable and I can quickly get an appointment whenever I need one. Being able to book online and reorde... Read More
While slightly expensive, I won’t take my cat anywhere else. The vets here are friendly and knowledgeable and I can quickly get an appointment whenever I need one. Being able to book online and reorder medication online is very convenient. Read Less
Christina Spiteri
10 May 2017
REPORT
I am new to the area and was after a good local vet, I thought I would give the clinic a try after reading the Google reviews. I was very disappointed as I felt they focused more on trying to sell t... Read More
I am new to the area and was after a good local vet, I thought I would give the clinic a try after reading the Google reviews. I was very disappointed as I felt they focused more on trying to sell than the care of my dog. I went in for a consult which lasted all up of about 4 minutes as my dog was apparently being "too stubborn" when the vet was moving her leg which was a lie as she was quite relaxed! After two failed attempts my only alternative was apparently an xray which would mean I was up for $550+. $106.05 later I left there with anti inflammatory tablets which I had to ask for & no clarity. Complete waste of time & money!! Read Less
Emily Rose
18 Apr 2017
REPORT
Friendly staff and great customer service. They are always very accommodating, and have been able to fit my cat in for emergency appointments, even when they've been booked out. I'm impressed by the f... Read More
Friendly staff and great customer service. They are always very accommodating, and have been able to fit my cat in for emergency appointments, even when they've been booked out. I'm impressed by the follow-up, as they always call to check how the treatment is going and will address any issues or concerns. Overall my kitty and I are very happy with the great care they provide! Read Less
David Legge
29 Jan 2017
REPORT
The vets are amazing highly recommend
dtw
12 Jan 2017
REPORT
Nice vets.
B. K. N. Staples
16 Nov 2016
REPORT
Can't complain either about the vets or staff. My dogs like them which is great!
justin piper
30 Sep 2016
REPORT
They care for my two dogs Turbo and diesel very well. They seem to always be there in an emergency.
Natalie Commins
31 May 2016
REPORT
I am so impressed with the level of care I have recieved from these vets - they have always been very professional and helpful. I have a cat with a several medical problems, and they have organized sp... Read More
I am so impressed with the level of care I have recieved from these vets - they have always been very professional and helpful. I have a cat with a several medical problems, and they have organized specialist testing when necessary for me a few times now and are always able to have a chat or answer any questions. I especially appreciated being prompty called by my vet Andrea with my cat's blood results, even though they were normal.. it was nice to not have to worry. I would highly recommend this vetinary practice, the staff are very caring and great at what they do. Read Less
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Book an Appointment
Online booking unavailable
Please call
(03) 9471 0155
226 Spring Street
Reservoir Victoria 3073
Business Hours
Monday
Mon
08:15AM-19:00PM
Tuesday
Tue
08:15AM-19:00PM
Wednesday
Wed
08:15AM-19:00PM
Thursday
Thu
08:15AM-19:00PM
Friday
Fri
08:15AM-19:00PM
Saturday
Sat
08:15AM-15:00PM
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Reservoir Veterinary Clinic

Reservoir, Victoria
(17)
226 Spring Street
Reservoir Victoria 3073
Monday
08:15AM-19:00PM
Tuesday
08:15AM-19:00PM
Wednesday
08:15AM-19:00PM
Thursday
08:15AM-19:00PM
Friday
08:15AM-19:00PM
Saturday
08:15AM-15:00PM
Rebbecca and Christian
9 Jun 2018
REPORT
Called ahead as our dog was having a seizure (first time) and the person that answered said come straight in (we couldnt as we were not personally with our furbaby at the time so we had to get to him ... Read More
Called ahead as our dog was having a seizure (first time) and the person that answered said come straight in (we couldnt as we were not personally with our furbaby at the time so we had to get to him first). When we arrived about 30mins later, they didnt even look at our furbaby, they charged us $83 to send us to the emergency hospital? I called ahead, why not advise that to begin with to make it quicker. Seemed a bit money hungry to me and somewhat disappointing. I was upset by the way they had handled it but given their vets didn't treat my furbaby, i cant say whether they had a great manner or not. Read Less
RL
6 Jun 2018
REPORT
Always very friendly staff, my puppy enjoys coming to the pre school program, highly recommend
A Tan
6 Jun 2018
REPORT
I’ve been taking my dog here for routine stuff since I moved here and they have been great. I recently came with an emergency after my dog was mauled in a dog attack and the vet Jesse and all the othe... Read More
I’ve been taking my dog here for routine stuff since I moved here and they have been great. I recently came with an emergency after my dog was mauled in a dog attack and the vet Jesse and all the other vets and nurses took amazing care of her, and saved her from what I thought was the brink of death. The surgery went well and they were really compassionate and gentle with her and attentive with the after care, and saw me really quickly when I had any concerns. I will be eternally grateful for thier care of her. Read Less
Shannon Nolan
31 May 2018
REPORT
Absolutely disgusting. We just took our cat and a stray we found this morning to see the vet and the poor treatment and carelessness was appalling! We were charged over $500 for a check up, blood test... Read More
Absolutely disgusting. We just took our cat and a stray we found this morning to see the vet and the poor treatment and carelessness was appalling! We were charged over $500 for a check up, blood test and meds. They refused to wave the consultation fee for the stray cat (who was helpless, covered in poo and mattered, ulcers and wounds on her body) and told us if we can’t afford to pay the extra for antibiotics, special tests etc. that we should serender the cat to them... I’m shocked at how cold hearted and greedy these people are.... definitely should not be caring for helpless and sick animals! Read Less
CRYSTAL IGNITE
31 May 2018
REPORT
The vet didn’t know how to handle animals - my cat never growls but he did at her was the first time I’ve heard him do that, he is 14. We also took in a stray, who was very gentle but starving and nee... Read More
The vet didn’t know how to handle animals - my cat never growls but he did at her was the first time I’ve heard him do that, he is 14. We also took in a stray, who was very gentle but starving and needed treatment, had open wounds, they wouldn’t even treat her unless I paid, they refused to wave the consultation fee and $500 later we left DISGRACEFUL! They had zero compassion for the poor little girl who was hanging on by a thread. Thieving heartless bastards who should NOT be working with animals. I hope you enjoy the $500 for 20 minutes - Greedy, heartless humans! Boycott the clinic. I cannot believe you were ok to charge a stranger who brought in a little baby to save them you PIGS! Read Less
Sara Muresan
4 May 2018
REPORT
The staff and vets are always so caring and wonderful at Reservoir Vet Clinic. They look after both my cats and dog.
Denise Halam
19 Feb 2018
REPORT
I highly recommend Reservoir Vet. The staff are very friendly and have lots of knowledge. There great with their explanations during the consult and after the procedure. A big thank-you to Dr Andrea, ... Read More
I highly recommend Reservoir Vet. The staff are very friendly and have lots of knowledge. There great with their explanations during the consult and after the procedure. A big thank-you to Dr Andrea, for consulting our pooch Ceasar with such care! Read Less
Carla and Rupert *
19 Jan 2018
REPORT
My husband brought a bird into this vet on a 40 degree day, barely breathing and close to death. Their "expert" advice was to take it home, put it where we found it (back outside in the heat) and let ... Read More
My husband brought a bird into this vet on a 40 degree day, barely breathing and close to death. Their "expert" advice was to take it home, put it where we found it (back outside in the heat) and let its parents come to feed it. We followed their instructions and it died within 5 minutes. Extremely disappointed, all they could care about was going home on time instead of looking after a distressed animal. Definitely will be taking our animals elsewhere and not recommending this vet to anyone Read Less
John Warnock
15 Dec 2017
REPORT
Quality of care is fantastic. Would be helpful if payment terms were negotiable, as even routine visits are pricey.
Holly A
23 Nov 2017
REPORT
While slightly expensive, I won’t take my cat anywhere else. The vets here are friendly and knowledgeable and I can quickly get an appointment whenever I need one. Being able to book online and reorde... Read More
While slightly expensive, I won’t take my cat anywhere else. The vets here are friendly and knowledgeable and I can quickly get an appointment whenever I need one. Being able to book online and reorder medication online is very convenient. Read Less
Christina Spiteri
10 May 2017
REPORT
I am new to the area and was after a good local vet, I thought I would give the clinic a try after reading the Google reviews. I was very disappointed as I felt they focused more on trying to sell t... Read More
I am new to the area and was after a good local vet, I thought I would give the clinic a try after reading the Google reviews. I was very disappointed as I felt they focused more on trying to sell than the care of my dog. I went in for a consult which lasted all up of about 4 minutes as my dog was apparently being "too stubborn" when the vet was moving her leg which was a lie as she was quite relaxed! After two failed attempts my only alternative was apparently an xray which would mean I was up for $550+. $106.05 later I left there with anti inflammatory tablets which I had to ask for & no clarity. Complete waste of time & money!! Read Less
Emily Rose
18 Apr 2017
REPORT
Friendly staff and great customer service. They are always very accommodating, and have been able to fit my cat in for emergency appointments, even when they've been booked out. I'm impressed by the f... Read More
Friendly staff and great customer service. They are always very accommodating, and have been able to fit my cat in for emergency appointments, even when they've been booked out. I'm impressed by the follow-up, as they always call to check how the treatment is going and will address any issues or concerns. Overall my kitty and I are very happy with the great care they provide! Read Less
David Legge
29 Jan 2017
REPORT
The vets are amazing highly recommend
dtw
12 Jan 2017
REPORT
Nice vets.
B. K. N. Staples
16 Nov 2016
REPORT
Can't complain either about the vets or staff. My dogs like them which is great!
justin piper
30 Sep 2016
REPORT
They care for my two dogs Turbo and diesel very well. They seem to always be there in an emergency.
Natalie Commins
31 May 2016
REPORT
I am so impressed with the level of care I have recieved from these vets - they have always been very professional and helpful. I have a cat with a several medical problems, and they have organized sp... Read More
I am so impressed with the level of care I have recieved from these vets - they have always been very professional and helpful. I have a cat with a several medical problems, and they have organized specialist testing when necessary for me a few times now and are always able to have a chat or answer any questions. I especially appreciated being prompty called by my vet Andrea with my cat's blood results, even though they were normal.. it was nice to not have to worry. I would highly recommend this vetinary practice, the staff are very caring and great at what they do. Read Less
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