South Melbourne Vet

We've been talking our two dogs here for nearly three years and we're always very happy with their service, professionalism and attitude. Dr Sean takes the time to sit down with us and talk through every step of the consult, give in depth break downs of test results and treatments if required without being condescending or over technical. We highly recommend the team! Read Less

I had an awful and traumatising experience at Green Cross Vets, and so did my dog. I brought her there because it was closest to home, where she was bitten badly by another dog on a walk. She had low blood pressure and could die any minute, but instead of treating her properly, they tried to UPSELL ME TEETH CLEANING! Teeth cleaning. and a whole care package. At a time like that. I'd never go back. I could say more about the experience but in short GO TO A REAL VET. Green cross is a company, renting out premises and hiring vets. It's not a vet clinic run by an actual caring vet. That seems to make a lot of difference. Read Less

I had an awful and traumatising experience at Green Cross Vets, and so did my dog. I brought her there because it was closest to home, where she was bitten badly by another dog on a walk. She had low blood pressure and could die any minute, but instead of treating her properly, they tried to UPSELL ME TEETH CLEANING! Teeth cleaning. and a whole care package. At a time like that. I'd never go back. I could say more about the experience but in short GO TO A REAL VET. Green cross is a company, renting out premises and hiring vets. It's not a vet clinic run by an actual caring vet. That seems to make a lot of difference. Read Less

Dr. Sean is a terrific vet, he is very committed to always getting to the bottom of whatever issues we are having with our beloved pets. All the staff are lovely and we highly recommend Green Cross South Melb!. Read Less

Since the start of 2017 this clinic has improved no end. Awesome new team of staff. Attentive, caring and most importantly well read and focused on animal welfare. Always completely confident my fur kid is in safe hands, and a warm loving environment.Read Less

My first experience of this practice was one I'll never forget for reasons beyond the control of the team at Green Cross South Melbourne. The team were incredible friendly and I found Sean the Vet, to be someone who is so passionate and connected to animals, I knew my beautiful cat was in safe hands. Sean is a passionate & outstanding vet who describes himself as someone who is better with animals than people. As someone who loves animals & wants the best for mine, I would much rather a vet who is great with my loved ones than great with me! That's said, I found Sean to be honest, caring, to the point & supportive from the beginning. Unfortunately for me, my little furry one was incredibly ill & in more pain than I realised and had to be put to sleep. I was given as much time as I needed with her & Sean was ready to answer any and all questions I may have had. They even contacted me after with a beautiful bereavement card & an offer of an ear if I needed to talk. If you're looking for somewhere where your loved animals come first foremost, Sean & the team are for you. Read Less

My partner went to this vet today and she said the level of customer service was terrible. She was rushed in and out and felt like a number. Our puppy had a vaccination and a health check, the health check was a quick ear look in and quickly checked her fur. No heart beat was measured nor did the vet give her any chance to ask any questions. This cost 80 dollars! Then the vaccination on top. She also was going to give our puppy a vaccine that was not requested by us. The vet also told my partner that the dog was into everything. No treats were given when our pup had the vaccination and was being a good girl. The nurse on reception was nice and friendly, but asked for an extra 15 dollars to get her nails clipped. Surely this would be part of the consultation. If you are after quality service, do not go here. It's a rip off and I've had such better service at other vets like the st Kilda vet on chapel street who loved our pup and spent half an hour with us. Read Less

Our Lab loves coming here. Amanda on reception is especially helpful and always makes time to give our dog some special cuddles when we come in. The team have always made time to fit us in, and were a great support during some animal emergencies we've had over the years. Read Less

Terrible please ! Service is shocking and Sean the vet on site is terrible , has lost his passion and does not care at all . He treats owners like we are stupid just for the fact we asked questions, we gave them several chances to change our mind coming back however the last time he refuse to treat our dog because she had a eye injury and it was to hard !!! So he let her go like that at 5pm . This is like -10 stars Read Less

They're fine, but never open til 7, I've never seen them open after 6.30pm, which has stuffed me up a few times when trying to pick up tablets after work (arriving after peak hour struggle to find the place closed). The location is difficult to get to through busy traffic and often hard to get a park. And I feel like a hassle asking the vet to sign pet insurance forms. Receipts can't be emailed unless the receptionist checks with the vet first, which might take a few days. It smells strongly of cigarette smoke which is why I'd never board my cats there (plus pets are kept in cages with no roaming time :( ). I signed a form stating to NOT anaesthetise my pet during 6 monthly checkup (which can only be done on weekdays and your pets have to stay the whole day) and the vet anaesthetised my pet and then charged me $94 for it! It's cheap for checkups and 'preventative health', but you get what you pay for, and unfortunately I've paid through to August already..Read Less