Vets On Parker

Always stressful finding a new Vet. Saw Vets on Parker after a personal recommendation and couldn't be happier. Friendly staff and skilled Vets. Thank you for taking such good care of Hugo our little Frenchie! Read Less

Couldn't imagine a better place on earth to care for our never ending array of pets from dogs to cats to birds, mice, guinea pigs.. Great staff, very caring of patients and their humans. Follow up calls and condolence cards are very special. Read Less

Love visiting Dr Kevin & the crew. These vets are definitely passionate about animals & empathetic to pet owners who value their pets as members of the family unit. Travel from the other side of town for my vet appointments as I know I can trust their advice & know my pets will be treated with care. Read Less

Vets on Park are looking after our Max and are just absolutely amazing in both their professional service and personal love and care, highly recommend them. Words cannot express my gratitude for their attitude!!! Read Less

My husband and I recently visited Vets on Parker with our two Cavoodles, Sookie and Katniss. We had the pleasure of meeting Dr Kevin and were thrilled with the level of service. Kevin has an amazing bedside manner and it's clear he loves his job and practice. Our girls adore him and we cannot thank you enough. Read Less

I have a 1 year old staffy who has constantly been suffering skin conditions. Every vet that i have been to just didn't know what the cause of her infections were and were just dismissive and didn't want to help me get to the bottom of her skin issues. Dr Sarah spent an hour with her the first time we came in yesterday! she straight away wanted to get to the bottom of this so that we could work out a plan to help her get better and i am amazed with the outcome! she has even created a plan for me to go by. I have never met such a great vet that is actually willing to put in the effort to help my fur baby! would highly recommend her and this clinic if you are wanting a fantastic regular vet. Thanks so much! :) Read Less

I have a 1 year old staffy who has constantly been suffering skin conditions. Every vet that i have been to just didn't know what the cause of her infections were and were just dismissive and didn't want to help me get to the bottom of her skin issues. Dr Sarah spent an hour with her the first time we came in yesterday! she straight away wanted to get to the bottom of this so that we could would out a plan on getting her better and i am amazed with the outcome! she has even created a plan for me to go by. I have never met such a great vet that is actually willing to put in the effort to help my fur baby! would highly recommend her and this clinic if you are wanting a fantastic regular vet. Thanks so much! :) Read Less

During routine consultations, I have had absolutely no complaints. The vets showed just the right amount of skill and knowledge I would have expected from a clinic of this size, But when I needed them the most and asked for over-the-phone assistance in dealing with an emergency, they were of no help at all. They were only interested in making an appointment to see him, even though I kept telling them I could not make it there within a reasonable time frame, and their advice was needed now, not 6 hours later. This was not a life-or-death kind of emergency, I still hope, but I knew my dog well enough to know I had to act quickly. Now, let me add that I spend thousands of dollars on this dog each year, cost never being an issue when it comes to anything he might need, but I feel that even regardless of all that, a vet should be there for the pet to offer help even in unexpected circumstances, even if no consultation fee could be charged. I feel they have failed me and my dog at the most basic standard of care, and the receptionist even felt it was not appropriate to put me through a vet, rather than offering uneducated and quite erroneous opinions (next time, here's a hint, check his records--ALL his records--and you might discover why the dog is reacting this way). I am so disappointed and hurt, and will be going back to my old vet who might be 30 minutes further away, but he never failed my dog in the past. I can't help but wonder if this was their child and they were calling a doctor desperately seeking their advice, how they'd feel if this kind of response was given. "Yes, he seems to be uncomfortable from what you're saying and possibly having a reaction, but let's make an appointment to see him tonight. We have some openings at..." Bad vet. Read Less

I have just had to bury our beautiful, loving boy Leo (our Labrador), 4 days prior to his 14th birthday. Maybe these words are coming from the sadness and heartbreak my family are feeling right now, however I need veterinarians to understand why so many people feel like this industry has changed and the level of compassion doesn't seem to be there any longer. My husband brought our boy in this morning at 10.30am as he had been vomiting and did not want to eat since Friday. He was drinking water but he was very weak and unable to move well. In my heart of hearts I knew he had just had enough, but just wanted advice from the vet. (Not our regular vet). The girl he saw said blood tests would be a good idea but my husband had to leave as she was busy and he was told to return at closing time 12pm. The idea of Leo alone in there and put through blood work broke me. When we returned at 12 we were waiting half an hour until the vet appeared stating that the blood work showed high levels with relation to kidney and liver, and proceeded to say..'we can do further testing tomorrow with urine tests and X-rays so we have a better idea, yet she did say he looked very weak and flat. As I said before, I just knew he wasn't right. 6 hours after leaving that surgery, with a $440 vet bill, our boy died. Obviously we won't be needing further testing for further costs. All we will suggest to you and your team, is that when you can clearly see that an animal at the age and condition they are in, is in the state they are in, be upfront with your clients..they just want the truth and would rather not put their pet through any stressful procedures. Instead they would rather have them calm and in the company of loved ones at home. I'm sure this post will be deleted, however I just hope that the content gets through to all staff before it is. When Leo's brother had an aneurism last year in September, the minute we stepped in to our veterinary surgery (Doncaster Veterinary Hospital), his words were "I do not even need to test this boy, I can see straight away he is bleeding internally just from his breathing and from his external appearance", he continued with "he is 13 years and looks to be one very happy and well looked after dog..and if he were mine, the only decision I would make now is to let him sleep peacefully". This is what we did. So very disappointed with today, I can only hope this does not happen to any of your other clients.Read Less

I would like to thank all the staff that took care of Pepper. He was a sick old boy he had 15 years of a fantastic life, due to the care they provided. Without them he wouldn't have lived this long. He had kidney disease they helped him live. Every time l would see the vet's they would make me feel 100% good , about his care. I thank you all so much i cant even express how your medical training helped Pepper live.He passed away yesterday, they all came to say goodbye to Pepper, he crossed the rainbow bridge. Read Less

I just wanted to give a huge thank you to all the team at Vets on Parker - my 5 boys were at the Cattery for 2 weeks - and they where so well cared for and loved - I cannot express how thankful I am to you all. It was tough leaving them, but I had constant updates, that I felt at ease. I picked them up to find my boys happy and healthy and I will definitely use this service again. ThanksRead Less

I just wanted to Thank You so much for taking care of our beautiful little Bella. I know it was difficult for her Mommy to have to leave her not knowing what was wrong and to have a Dr. and a team that took such good care of her mean't the world. There are many Dr.'s to take care of our babies, but when you find that special Dr. who goes above and beyond to take care of them you consider yourself lucky that your baby will get the best care possible no matter what comes up. Thanks again for being that special Dr. for our Bella! Love to you all, Auntie Candie Read Less

Words fail me when it comes to just how good all the staff are here. The care given is beyond expectations & Thank You simply doesn't seem adequate enough. My niece Bella who is more than a pupster she's been my rock in a very dark place is back to being her beautiful bouncy self & it's magic to see. Read Less

I struggle to find the words that describe this wonderful business filled with amazing, love filled, and caring people. The treatment that my furbaby niece, Bella received yesterday is above and beyond what would be considered excellent care. I'm so very grateful for the level of care you provided for our beautiful Bella and the comfort you gave to her Mummy throughout the entire visit and procedure. We all have options when it comes to hiring a business and with the care you provided, you are #1 on the list. Thank you so very much for all you do and the love you share. Much love, light, peace and hugs! Auntie Brenda Read Less

We have just discovered Vets on Parker. We are really very happy with the care so far of our two dogs. Dr Kevin has a real affinity for them. Our boxer thinks he's awesome! Dr Jarred provided great follow up after our boxer's procedure and all the staff we've dealt with have totally listened and understood our concerns for our fur babies. Couldn't be happier. As I'm also a fan of natural therapies it's great to finally find a vet like Kevin who is open to alternative therapies and knowledgeable in new treatments. Aston & Penny thank you all for your care. Read Less

Very caring staff. Our cat recently passed and the staff handled his final moments with us with such grace. Though losing him was a very emotional experience knowing he was people who care for animals so much made the process a little easier.Read Less

We moved from the local area to South East suburbs, after trying a few of the local vets we decided to travel back to vets on Parker for our dogs care which is a 30 minute trip! They have knowledgable and friendly staff that have a genuine love of animals. Read Less