Only gives 3month prescriptions as others give six months. Finding vets charge for consolidation but dont even touch the dog I just needed steroids for my 16year old dog. The all charge way too much for this. Read Less

Greencross Vets Puppy Preschool program is fantastic. Megan was very knowledgable and kind, answered all our questions and always made the classes fun. Poor Snowy misses all his puppy friends already! Definitely recommend. Read Less

Our dogs and cat adore coming here! After a horrible, expensive experience at another Vet, we found Dr Pete and the girls - expert advice, friendly service and much cheaper than we expected. We'll be back! Read Less

Extremely disappointed. The only reason I'm giving this place 2 stars and not 1 is because of the friendliness of the staff towards the animals. But don't let that fool you. These people will rip you off and try to cross-sell you, upsell, and generally try to trick you into paying more at every given opportunity, all with a sweet smile. If you are new to this place, be cautious. Having a sick pet makes you vulnerable to fear tactics and unnecessary expenses. If you are a new dog owner, please for the love of god, DO YOUR RESEARCH and make sure you get all the details of hidden expenses and "optional" expenses. Otherwise, you WILL be bled dry. I even checked these reviews before going to this place but didn't take them seriously. Please don't make the same mistake I did. Read the negative reviews here and please seriously reconsider taking your pet here. I consider myself a reasonable person, but I just can't ignore how much of a rip off this place is. I can't imagine how many poor people have been taken advantage of by "Greencross/Bayswater Vets." I attended puppy class, but will never be coming back here again. Read Less

Not a great experience with Bayswater Vets. Friendly staff but seem to try milk the pet owners that don't know much about pets. It was our first puppy and our first & second vaccination were done here. We were charged for multiple things we never really wanted. Charged for nail clippings before letting us know there was a fee. Furthermore, desexing was quoted prior to arriving to the clinic and price was not honoured. Lots of time wasted during this process due to miscommunication. I will not recommend this clinic for first pet owners. Read Less

Wonderful and friendly vet! Dr. Peter is always professional and kind, and did an outstanding job fixing up our poor cat who got a very nasty broken leg. They always go the extra mile, and even do call-outs. Read Less

I rang for a home visit on a Saturday as my dog was unwell gave my details and was told someone would call me back within 20 minutes. I waited an hr then called them back. The same person answered and said she was busy and would call me back as soon as she could. That was at 12:30pm. I waited till 4:30pm and then thought I would call back. I didn't want to be annoying. No one answered. They had gone home and left me with my unwell dog. I needed to then contact the vet in Stirling. Completely unprofessional. Read Less

Never use Bayswater Veterinary Clinic. Misdiagnosed and overcharged my son. $345 to assess our pup with a nasal discharge. When I confronted the next morning, I queried each line item including two items for injections and two for injection 'services'. Told us he needed cough syrup, $45, for Kennel Cough so that the pup didn't keep us awake coughing. Our pup did not have a cough, he did not have Kennel Cough. No pathology tests were done. The vet grabbed the detailed invoice from me and said that I my son shouldn't have seen it then he prompty screwed it up and put it in the bin. I told him to give it back as we had paid in it. Disgusting unprofessional behaviour. Read Less

I was extremely disappointed with this vet clinic. I took my dog in for a very minor cut toe and left with a $370 bill which is outrageous. I called them afterwards to explain that I felt like I was ripped off and nobody even had the decency to call me back like they promised to do. An absolute rip off and I will not be back! Read Less

We love Bayswater Vet Clinic so much, the staff are great and we know our pets are in perfect hands! Couldn't recommend them more! Definitely the place to go if you want quality service and price! Thank you Bayswater Vet Clinic staff!! Read Less

Dr Peter and Elise and staff at the Bayswater vet are just fantastic.They looked after Teddy - a hyperthyroid cat,and his sister Tashee for 4 years, including their dental work, blood work, vaccinations, and helped me with all the paperwork I needed to get them to my new home in California.God bless you guys. You're amazing. Thank you Read Less

I have been using Bayswater Vet's services for over a year, for my spoodle. I have experience from 3 other vets to compare. I am immensely intensely happy with Bayswater Vet. They're really clean and hygienic and professional, and always have everything in stock that they need, they also supply me with dental kibble and since starting it my spoodle's teeth remain pearly white. My spoodle has long ears and use to always be prone to ear infections during her first year, but for whatever reason, those ear infections have stopped. In spite of Bayswater Vet being really busy, their dedication in making themselves available for my spoodle is incredible, they're always able to see my spoodle when she needs it. Oh and a major plus - they proactively fill out my pet insurance forms after every relevant consultation - soooo convenient!! The entire team are also really friendly. Peter Kirkpatrick and Elise Gray have seen my spoodle through the common things - ear infections, teeth related things, the odd cough or infection, vaccinations etc But Peter and Elise and their team have also seen my spoodle through a very serious, really major surgery called a vulvoplasty or vulvo plasty. It's major surgery in my view, perhaps not to others, but to me it was and the memories of it will always be in my mind a major surgery. It was a really really hard decision to make to get the vulvoplasty for her, but now we're so glad we did. One awesome thing Peter did was that he never forced the surgery on us, he never pressured it on us, even though part of me wished he did to make the decision easier, he never pressured it. Peter did an AMAZING job with the surgery AMAZING. He removed exactly what he needed to and shaped everything right and put everything in the right place and achieved everything required and did really neat stitches. Peter's team were so supportive before during and after the surgery. They gave me updates, emails, calls on surgery day. Recovery was swift. Support afterwards was phenomenal. Everything was as perfect as a surgery can be. Hair has all grown back and it all looks genuinely perfect! Peter and his team place so much importance on ensuring my spoodle is as happy as possible. They shower her with praise and play and they get REALLY happy when she seems happy, and we always have a discussion about this at every consultation. It means a lot to me that they are so focussed on her not just being healthy but also happy. Happy at the vets - that's a pretty big ask. But yes she does seem happy, and even paws at Peter to pat her, and my spoodle runs towards them all, and melts into Elise's hands. Something we're a bit baffled about - when she's in the car park outside the vets, she'll actually pull on her lead to sort of charge down the footpath and through the door of the clinic? Makes no sense right? We're still a bit confused about it. Peter always has a solution for everything as well. He's so confident and calm, puts everyone involved at eas. Elise the Practice Manager will come to work in crutches and in pain, putting the pets before her own comfort. Shows their dedication in meeting our pets needs. Highly recommend this place. Read Less

Taken multiple animals there, and it's been fantastic every single time. We always feel like we not only get the best treatment for our pets but all the staff make the shitty experience of having sick animals a bit more pleasant.Read Less

Thank you so much to all the wonderful staff at Bayswater Vet today for taking such good care of little Maxie for his first few years of life. You're all so caring and welcoming - we know every time we come and see you that the service will be great and we'll have whatever is bugging him seen to and fixed. He's not very happy with his bucket on tonight but I'm just so happy that he's happy and healthy. Great service, great prices, great people - I'd recommend to anyone. Thank you again! Read Less

In March 2014 I took my dog in as she was feeling quite poorly. My dog basically had a sore bottom which had become infected. The Vet then simply cut away a small amount of hair around the butt (charged me $48 for this *) dabbed some antiseptic on it and handed me a prescription and subsequently charged me $330.09 *The dog groomer charges $55 for a full wash cut and blow dry & nail clipping. I felt I was overcharged. When I asked for an explanation and break down of costs (which took several emails and over a Week to get a response), I got some long winded excuse that instruments needed autoclaving (not once, twice but three times) blah blah blah. I will never go back. Don't get me wrong, I don't expect Free Service but this was Way over the top for the services provided. I point out that this was not Edgar & Colleen (who were fantastic) but the new vets that have taken over the practice. Read Less

Fantastic service. Rhodie doesn't completely freak out- which is amazing! The staff and the vet, Pete, are incredible, and makes us both feel comfortable and at home! They always go over an beyond to make sure they are providing the latest, best and most compassionate care!Read Less