Fantastic Vets and exceptional staff that care so much for your fur babies
sheila clow
5 Feb 2018
REPORT
Vets and staff are amazing. Nothing but praise for them. Compassionate caring people
Caroline Brocx
3 Sep 2017
REPORT
Helpful and kind. Compassionate when difficult and emotional decisions must be made...highly recommended.
Ianto M
6 May 2017
REPORT
Thank you so much - awfully stressful time when you have to put your old dog to sleep. Thanks for your kindness and compassion on a sad Sarurday for our family. You guys were really undersandting and ... Read More
Thank you so much - awfully stressful time when you have to put your old dog to sleep. Thanks for your kindness and compassion on a sad Sarurday for our family. You guys were really undersandting and compassionate, Ian M Read Less
Jessica Meares
23 Apr 2017
REPORT
Collie Vets and staff offers excellent service and are exceptionally good at communication with clients. They work hard to put their service on a level well above standard and their genuine love for a... Read More
Collie Vets and staff offers excellent service and are exceptionally good at communication with clients. They work hard to put their service on a level well above standard and their genuine love for animals is unquestionable. Read Less
Deb Michele
5 Jan 2017
REPORT
Very caring vets
ravenshade32
8 Oct 2016
REPORT
Sadly the best collie has, from now on I'll be taking our animals down the hill .
tayt oden
5 Oct 2016
REPORT
Absolutely appalling, they gave a quote of 650-700 upon admission at collection of my dog they were $171 above their quote then stated that it was an estimate and not a quote. I then said I could pay ... Read More
Absolutely appalling, they gave a quote of 650-700 upon admission at collection of my dog they were $171 above their quote then stated that it was an estimate and not a quote. I then said I could pay the agreed amount and was told they would not release my dog until full payment was made. At no stage prior to me putting my dog into this vet did they state any of these conditions.
The staff were as professional as could be at my discuss and referred me to their manager.
Pretty much blackmail and deception in my experience.
At no stage were we given any terms or conditions or paperwork to sign upon his entry to this Vet. Just verbal a quote that they then turned into an estimate that until full payment was made they would not give my dog back.
I hope this feedbacks gives you fair warning.
I put this done to the Manager as that is who gave the quote (estimate) and not the staff or Vet as they where great and very professional in helping my dog. Read Less
Fantastic Vets and exceptional staff that care so much for your fur babies
sheila clow
5 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Vets and staff are amazing. Nothing but praise for them. Compassionate caring people
Caroline Brocx
3 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Helpful and kind. Compassionate when difficult and emotional decisions must be made...highly recommended.
Ianto M
6 May 2017
REPORT
☆☆☆☆☆
REPORT
Thank you so much - awfully stressful time when you have to put your old dog to sleep. Thanks for your kindness and compassion on a sad Sarurday for our family. You guys were really undersandting and ... Read More
Thank you so much - awfully stressful time when you have to put your old dog to sleep. Thanks for your kindness and compassion on a sad Sarurday for our family. You guys were really undersandting and compassionate, Ian M Read Less
Jessica Meares
23 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Collie Vets and staff offers excellent service and are exceptionally good at communication with clients. They work hard to put their service on a level well above standard and their genuine love for a... Read More
Collie Vets and staff offers excellent service and are exceptionally good at communication with clients. They work hard to put their service on a level well above standard and their genuine love for animals is unquestionable. Read Less
Deb Michele
5 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Very caring vets
ravenshade32
8 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Sadly the best collie has, from now on I'll be taking our animals down the hill .
tayt oden
5 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Absolutely appalling, they gave a quote of 650-700 upon admission at collection of my dog they were $171 above their quote then stated that it was an estimate and not a quote. I then said I could pay ... Read More
Absolutely appalling, they gave a quote of 650-700 upon admission at collection of my dog they were $171 above their quote then stated that it was an estimate and not a quote. I then said I could pay the agreed amount and was told they would not release my dog until full payment was made. At no stage prior to me putting my dog into this vet did they state any of these conditions.
The staff were as professional as could be at my discuss and referred me to their manager.
Pretty much blackmail and deception in my experience.
At no stage were we given any terms or conditions or paperwork to sign upon his entry to this Vet. Just verbal a quote that they then turned into an estimate that until full payment was made they would not give my dog back.
I hope this feedbacks gives you fair warning.
I put this done to the Manager as that is who gave the quote (estimate) and not the staff or Vet as they where great and very professional in helping my dog. Read Less