I work in the area outside in parks and constantly bring in injured or sick wildlife and they are always willing to help and treat them or pass on to wildlife carers.. very caring staff and I'm very grateful because I have brought in quite a few wild animals such as birds, reptiles etc that have required care. Thankyou 💚 xx Read Less

Feeling very taken advantage of and ripped off! We took our little dog in as she had chewed a cycad palm seed and we we're worried about her being poisoned. This was the closest vet to our house so that's why we took her there in a rush. A young vet took a look at her and quoted $700 for fluids, and a blood test and a few pills. Our dog was released after about 5 or 6 hours, we contacted our usual, very experienced vet to continue on care and we thought we'd price out (exactly) the bill from Vet West to see what they would have charged us - there was an almost $300 difference on a $700 bill!! How is this possible? I called and spoke to Vet West thinking there must have been an error. No error, no offer of any refund... That's just their pricing. I can understand $50-$100 in variation, but near $300? Come on! Read Less

Our 11 year old Staffy, Chucky, had torn his cruciate ligament and required quite extensive surgery. As our normal vet can't perform this, we were sent here. We were not long term patients, but from the care and attention we received, we felt like we had been going there for many years. We dealt with Dr Chad. He went though all the possible outcomesprior, so when he phoned me after surgery I completely understood what extra damage he found. Read Less

Ive been going to ANOTHER local vet for years and unfortunately found the vet to be lacking in compassion and I always leave dissapointed and with the impression hes in the wrong profession. After all these years i decided to try vetwest , whitfords and what a surprise ! Heather was great , happy, informative and gentle with my dog. GREAT SERVICE, KNOWLEDGEABLE and shows a great deal of care. Read Less

We've been attending this practice for many years now, with our past five or so cats. Recently our 2yro Burmese cat Kiki was diagnosed with end stage cardiomyopathy. Kiki's vet Ingrid has been nothing short of amazing during this process. She knew EXACTLY what she was talking about & helped us obtain a quick diagnosis with the help of the 24hr vet in Osborne Park. Without this, I really believe our last couple of weeks with Kiki wouldn't have been as close as they ended up being. You can't put a value on quality time such as this. I managed to spend many hours saying goodbye to my little girl. We rushed Kiki in 2 nights ago & was fortunate enough to come across the vet on duty, Rudolph. Kiki was in distress & needed to be put to sleep immediately. Rudolph was calm & consoling & kind, despite our sheer panic & absolute grief. The nurse who assisted him was just as good. How they managed both Kiki, AND John & I in our moment of panic & desperation is beyond me. I just want to thank them both for being so amazing, I couldn't have asked for a better combination for my girl. You're actions will NEVER be forgotten. As for the rest of the VW crew, thank you ALL for being so outstanding & professional. I wouldn't take my furchildren anywhere else. Read Less

We've been attending this practice for many years now, with our past five or so cats. Recently our 2yro Burmese cat Kiki was diagnosed with end stage cardiomyopathy. Kiki's vet Ingrid has been nothing short of amazing during this process. She knew EXACTLY what she was talking about & helped us obtain a quick diagnosis with the help of the 24hr vet in Osborne Park. Without this, I really believe our last couple of weeks with Kiki wouldn't have been as close as they ended up being. You can't put a value on quality time such as this. I managed to spend many hours saying goodbye to my little girl. We rushed Kiki in 2 nights ago & was fortunate enough to come across the vet on duty, Rudolph. Kiki was in distress & needed to be put to sleep immediately. Rudolph was calm & consoling & kind, despite our sheer panic & absolute grief. The nurse who assisted him was just as good. How they managed both Kiki, AND John & I in our moment of panic & desperation is beyond me. I just want to thank them both for being so amazing, I couldn't have asked for a better combination for my girl. You're actions will NEVER be forgotten. As for the rest of the VW crew, thank you ALL for being so outstanding & professional. I wouldn't take my furchildren anywhere else. Read Less

We have been taking our dog to vetwest hillaries for the past 8 years and have spent thousands of dollars there. I'm quite disappointed as the last time we were there I felt like we were rushed through the consult and practically pushed out the door. I had a number of minor problems that I wanted checked but after the first one was looked (ear allergy) at I was practically pushed out of the consult which ended up costing me $100 I also wanted her paws checked which have now gotten worse and I will have to pay for another consult again 2 days later because I was rushed out of a consult that I was paying good money for. Not happy at all. Read Less

Hi I Thought I Would Share My Personal Experience With Vetwest Whitfords With Others To Hopefully Prevent Others Having The Same Problem I did With Them .... Ok I Have Been Using VetWest for the last 4 years After first taking my then 5 month Old Staffy There to treat a quite Serious Skin Allergy/condition , At The Time The vet Chose to Use cortisone Because of the quite severe outbreak off the skin . Cool , Short term fix , Appointments made to Allergy test dog etc etc , Quoted over $1000 for full allergy test ! ok now The process of elimination so I'm Told Foods,Enviroment,Grasses, etc "Special Dog Food " $130" a bag Thank you very Much . Then Natural Diet , $$$$ , More cortisone , Ok At This point My dog is now 16-17 Months , And His skin Condition is Terrible , Now The $ Factor Hurts The Pocket , But The Fact That my 4 legged MATE is in so much pain , let alone the constant need to itch hurts more , By pain i Mean out breaks Between webbing on paws top and bottom That are Raw (then Bleed) Then Get Infected and so on and so on ,also on most parts of Body ......More Trips to vet More Creams-antibiotics-injections etc , Now 4 years have passed still no sign of cure or even effective control ... My dog Then cuts his paw and i need to take him to vet , closest one at time was in mandurah , while I'm there getting paw looked at vet notices skin condition and asks me if I've tried antihistamine ???? UM no no one has ever Mentioned it to me in all the visits to vet west whitfords ... third week of antihistamines and my dog has clean , correct coloured skin , not bulging pink welts , is not itching, paws are nearly clear ...... So The Question That Is on my mind is WHY THE F@#K WAS THIS NOT RECOMENDED TO ME!!!!!!!!!!!! VETWEST . !!!!!! Makes me wonder do they really care about my dogs wellbeing or the $$$$ That is generated from all those visits to them !!!!!!!! Thats not including The $1000s We have spent on vet bills,Diets,Creams,lotions,shampoos,etc etc Simple text book cure for skin conditions on a lot of dogs not all, Ive later learnt . So you have been warned , Read Less