I have had mixed experiences at PVS. My experience with the medicine crew has been fantastic. Fluer is caring, compassionate and is able to communicated extremely clearly when it comes to complex issues. She was able to shed light on a condition, I had been told, could potentially kill our dog and set my mind at ease. She appears to be the best in her field and seems well informed with other current veterinary issues outside of cardiology. I wish all the staff working at PVS shared her professional traits. Dermitology on the other hand needs to take a leaf from her book. On multiple occasions they have failed to communicate clearly and have given mixed messages regarding my dog’s treatment. The staff seemed to continue to change their minds regarding my dogs treatment and failed to keep us informed.They seemed to assume that I understood the whole process throughout the treatment and were very reluctant to answer my questions. The reception system also could do with some work. The system in place makes it difficult to book appointments with individual departments. This also makes contacting a staff member from a specific department near impossible. Considering the amount of money people spend at PVS for treatments this is unacceptable. Read Less

I have been using The dermatology depts Clinic at Murdoch for well over 2 plus yrs now for my boy Zeus with severe Mucoccutaneous Pyoderma and I have to say its the best decision I made to go with a specialist Vet Fiona and the Vet Nurses are beyond fantastic he loves all of them he lets them do what they need to and never plays up and he looks forward to going to see his Fave Vet and fans.He will be 11 in september and thanks to Fiona and her care of him I think I will have him a lot longer than I thought I would. Read Less

A sincere thank you to all the exceptional team at PVS who provided such great care of Bella our Bichon Frise while she was undergoing treatment recently. (30/5 to 2/6/18) From the welcome at reception (particularly Sam & Kelly), the preliminary tests & diagnostic imaging, the consults with clear guidance on the options, the surgery & anaesthesia, to the inpatient care … were all handled with professionalism and compassion … capped off for us by a positive outcome.  Surgeon Dr Karen and her team, plus Dr Chloe, VN’s Paula & Rachel and the many others involved, were absolutely marvellous and especially understanding when dealing with anxious parents! I cannot recommend PVS services enough for ‘kids with paws’ after this experience. In the past we have also used Animal Emergency Care at PVS and found them equally competent and caring. Read Less

I bought an 11 week old Birman kitten from a registered breeder 9 days ago. She had bees de sexed the previous day and we were told to get her stitches taken out in 10 to 14 days. 2 days ago her wound had a hard lump under it and when squeezed, oozed horrible puss. I raced her straight to PVS as it was after hours. The vet took her and an hour later, came back to say that she had formed an abscess under the wound and if she isn’t operated on ASAP, she could suffer from internal damage. Then she said that it will cost $3000 to do it that night. I didn’t have that money to spare and reluctantly took her home with the plan to take her back the vet who originally sterilised her. The next morning we got there at opening time to confront the vet about the poor work they had done to our kitten. They looked at for a minute or two, then called us into the room. This vet then told us that it was just a senoma. It’s a very common side effect from operations, especially when the animal is very active. She drained the lump and have her antibiotics. For free. I don’t know how two vets can be so opposite in their appraisal, but I’m sure I’ll never go back to PVS ever again. They’re obviously out to maximise profits by deceit. Very very poor. Read Less

I have spent over $20,000 at this surgery to treat my dogs cancer but to no avail. He finally had his leg amputated to try and save his life and the surgery ending up costing almost $8.000, much more than I was quoted. My attempts to resolve this were met with basically a "tough luck" response; when you sat with the surgeon discussing the chance of your beloved pet dying during surgery, you should have had the foresight to ask for an itemised account. The fact that you didn't ask if anaesthesia, catheters, bandages, nurses etc were additional costs is your fault not ours. Now up to spending almost $30,000 I am.distressed and disgusted at the way I've been treated. Clearly this is about the money and there's no room for compassion. Fyi the majority of staff there are great but my dealings over this lack of transparency over my latest bill was with Mr Tim Caporn. Read Less

I take the opportunity to write a review of this vet. I am glad to see many people have a positive experience with this vet, although my experience was very uncomfortable and awkward. I have been very sick from the whole experience. I brought in a 85 year old man with his 16 year old dog. His dog had been in a fight with my dog and was bleeding under his eye, only minor injuries. I offered the man assistance and payment for having the dog checked by a vet. Because it was Sunday we had to go to this clinic. The dog was still very lifely. After 1 and half hours they took the dog away. A while later we were told it could take a while because they would put him under full anesthetics. I was a little alarmed by this, because it was such an old dog and thought it might be a little inconsiderate to stitch up the minor wounds he had under full anesthesia, but there seems no other way apparently because the dog will definitely bite the surgeon if not fully anesthesised. Maybe I could suggest a sleeping tablet and clean the wounds, but hey I not an expert here. Alas when we returned after the hour they told us to come back, we had to wait for a while again..... to finally hear that they ended up resusitating the dog after they had proceeded with the surgery procedures and if we wanted them to continue resusitating. The old man decided not to proceed. I had to pay the bill which was said “half price” $850. I’ve had to deal with quite some serious adversities in my life. I tell you this one is ranking high on my list. I tell you we were not happy when we drove home. There is nothing you can do and I am not a person who wants to blame anyone for anything, however I think they can improve on things. The man said on the way home: “They killed my dog.” I could not say that it was not true. It is always hard to loose pet, this is not my prefered way if I had anything to say about it. Even though I can’t point to anything they did wrong really, I would not go there again, only if I absolutely had no choice, and even then.... I’m not sure. We have a choice, do we? Read Less

With much apprehension, I went to our first oncology appointment. I am happy. Even though she's not magically cured, I'm as content as I can be. My first impression of Perth Veterinary Specialists (Ken Wyatt) is one of compassion. I struggled to retain all the information but I never felt rushed. If he thinks I'm a crazy dog lady for wanting to make the treatment experience as stress-free as possible for Zuri, he didn't let on! And Zuri's response to him was phenomenal for a dog who can panic when touched by strangers. He gave her time and she responded without fear. Ken was true to his word and helped make further investigation and treatment as stress free and fear fear as we could for Zuri. This is awesome and rare in busy practices, so I don't take this for granted for one second. Our experience isn't over yet, but so far so good. Read Less

Three of my dogs have been to PVS over several years. Oscar is currently a patient of the medicine service at PVS, and the whole team is wonderful. Oscar gets the most professional and caring management for his chronic health issues. The Imaging service identified his specific issues with ultrasound and CT and Medicine targets his treatment. No guesswork here! The receptionists are wonderful and always make me feel so welcome. They are all such a great team. Thank you PVS! Read Less

Dr. Ken Wyatt is the very best Vet Oncologist, and we couldn't have asked for a more "cutting edge" knowledgable, intelligent and most compassionate doctor. He gave us all the alternatives with all the pros n cons so we can make an informed decision. However, the thing we are most grateful was the speed in which he organised the various tests and CTscans and he emailed or contacted us within hours of dropping off our dog so we never had to worry for long. Our jack russell, Gromit looks like she's lucky enough to have surgery (aggressive mandibular osteosarcoma) and we want her to have an autologous vaccine as well for the best chance of good health till her natural age. Highly recommended!!! Read Less

We could not have asked for a better oncologist - Dr Ken Wyatt was both caring, truthful and incredibly knowledgeable. During a very difficult time Ken made sure my Jack Russell, Gromit was well looked after and he really took the time to explain to us what was going on and explain all the options available to us. Ken was extremely quick in getting back results from medical tests, which made a big difference to us as waiting is incredibly difficult. I would definitely recommend him! Read Less

Caring, patient, knowledgeable, informed, well connected, friendly, compassionate, understanding, HIGHLY RECOMMEND. I'm so grateful Asha ended up here for efficient diagnosis & thorough care. Excellent updates & wonderful support during an emotional difficult time. Not sure what the future holds for my baby's recovery, but thank you so much. Read Less

Best Vets Ever! We recently took Sonny our Jack Russell terrier to see Ken at the oncology department after another vet had diagnosed Sonny with a malignant tumour in his mouth. Ken took the time to go through several options with us and never rushed. We are animal lovers and could tell immediately Ken has a real love for animals and it's so wonderful to see this in a vet. Ken and his team investigated Sonny and found the other vet had misdiagnosed Sonny completely and after the best care at Perth Pet Specialists Sonny is now home with us completely healthy and running after the ball as normal. If you want the best care for your animals take them to this vet. Read Less

Due to some unfortunate circumstances I needed to take my best mate Deez to P.V.S. for an oncology appointment. On arrival after a 4hr drive I was greeted by staff with huge smiles and made feel so welcome, any questions I had were happily answered. My meeting with Dr Ken Wyatt was wonderful, his knowledge, compassion and communication skills quickly put my mind at ease, at the forefront was always what was best for Deez. I'm impressed by the entire team, they do amazing work in difficult circumstances, P.V.S. Is second to none when it comes to the best care for your pet, I highly recommend them, what they can do is impressive. Read Less

Thank you to Perth Veterinary Specialists who looked after Beau beautifully, amputated his leg, cared for him, administered chemotherapy for 18 weeks, and then sadly helped us say goodbye. A heartfelt card containing Beau's paw print and a snippet of his fur arrived on Monday and broke my heart all over again - but I'm so grateful for all they did. On Beau's final day, we got to see behind the scenes of this amazing place, and saw the love they have for all of their patients. So thank you Dr Jess, Dr Ken, Dr Geoff, Dr Sarah and all of the lovely staff in front and behind the scenes. You are all amazing - thank you for giving us our beautiful boy for 6 months more than what God had planned for him Read Less

My 2yro Burmese cat Kiki has end stage cardiomyopathy. We're currently seeing Dr Fleur James (Internal Medicine Specialist) to manage her medication. This lady knows her stuff, I'm really impressed by her knowledge, & she has this beautiful empathy & energy about her that I love. I've met 5 of the front desk team so far, all of whom have been efficient in every way. When they see me in my obvious pain & grief at what is about to come, they've all stopped what their doing to provide me comfort & support. What an amazing practice, I highly recommend them. Thank you so much to all the team there, our family has really needed you in this time of despair, your kindness & professionalism won't be forgotten.Read Less

A great team who are clearly passionate about what they do and really thoughtful. John is an awesome vet and surgeon. Thanks for keeping us updated throughout the entire time my dog was in your care. All the best. Read Less

Our little Shih tzu William was diagnosed in January with Lymphoma & we were referred to Perth Veterinary Specialists. Our first consult was with Ken who explained very clearly every aspect of what we could expect. His dedication to Oncology is amazing & I'm sure so many owners are truly thankful he's in WA. He catered a plan that suited both Will & our own needs. Nick Administered his chemo & cared for him for the day of each treatment. William was a bit of a nervous boy but actually enjoyed going to treatments after the first two. The reception staff were always so bubbly & made you feel at ease. This is such a professional & caring establishment who gives the best care & support to pet & human. You are truly amazing & we can't say thank you enough. You've made this journey the best it could be given the situation. Read Less

DO NOT USE UNDER ANY CIRCUMSTANCES, GO TO ANY OTHER EMERGENCY VET CLINIC - we were absolutely disgusted by this vet and their incompetence when we took our dog Hunter there a couple of years ago - so incensed that I am still disgusted to this day - hence writing this review, something that i have never done before. They had no interest in our dog at all and were only chasing $$ Read Less

We were very pleased with the care our dog received here. Dr Fleur was fantastic and so warm and caring. She took the time to assess Spot's full history and ensured that she received the correct treatment. We are so grateful that our girl survived her illness and we will be forever in debt to Fleur. Thank you again for all that you did. We have also visited PVS in an emergency situation for our other dog and once again, they treated our dog Casey very well and were able to fix her problem. I cannot recommend them enough. Read Less

My British bulldog Charlie was referred to pvs so a soft pallet operation. Karen the vet from surgery knew so much about Bulldogs I was very happy as they are not common dogs and not a lot of vets have experience with them. Charlie was looked after very well but unfortunately he had to be put to sleep after the op because of complications with his breathing. Through no fault of pvs tho. He was a sick puppy. The staff were so supportive and lovely. They made me feel so much better about the situation. Kim and the vet nurse on that night were just soo lovely. As are all the reception staff. Thank you all for everything you did for Charlie. I will defiantly be recommending you guys.Read Less

Disgusted by the service we received from this vet. Will never go back! Hugely discourage anyone from choosing this emergency for their pup! Terrible management of expectations for their clients, little care for the wellbeing of our pet, unprofessional lack of communication between staff as they turn over shifts (nothing got handed over which caused more distress for our pup and cost us more money and no one seemed to care that they weren't doing their job), and we were sent home with no written plan or solid diagnosis. Highly Suggest WAVES instead!Read Less

Terrible management of clients expectations, unprofessional lack of communication as staff turnover on shifts, and little care for the wellbeing of our pup! We will never go back! I discourage anyone for choosing this emergency for their pup! I highly recommend WAVES instead! Read Less

I cannot praise the vets here highly enough. We had quite a big scare with our 10 year old dog and were referred to the vet specialists for further investigation. We saw Dr Fleur and she is the loveliest and most caring vet I have ever encountered. She took the time to get a full history about our dog and she asked many questions to narrow down the cause of why our dog was unwell. She was very knowledgeable and made me feel as though our dog was in safe hands. Fleur ran a number of tests and determined the cause and treated her appropriately and she made a full recovery.I am forever grateful to the staff there for the care we received and I would recommend them to anyone. They are a 24hr emergency vet as well as a specialist centre. You will need to be referred from your regular vet to see the specialists. Read Less

I have been so impressed with PVS ever since my baby girl got diagnosed with Osteosarcoma I might add that my normal vets sent her here as they were certain it was a ruptured cruciate ligament. I was obviously devatstated when I learned the prognosis which I'm sure would have taken a lot longer if it weren't for the amazing vetinarians at PVS. They did a thorough exam and gave me so much knowledge and information about this type of bone cancer to make the decision I did. Their oncologists Jess and Ken are the most down to earth, lovely people who have a deep, genuine care for animals and their wellbeing, I instantly knew my girl was in good hands. From the reception staff, to the oncologists, to the vetinarians and the surgeons, I cannot fault PVS. I only hope and pray that the loss of her leg and the chemotherapy my girl recieved has given her a few more happy years with her family and I would do it again in a heartbeat as PVS's top priority is maintaining the animals quality of life. Thank you ever so much PVS, you are all Peppa's extended family now. Also a very big shout out to BowWowMeow pet insurance who have been there every step of the way assisting with the funding. It's never been a fight or a wait for the funds, claim in, wait a few days and bam, money in my account no questions asked. If it weren't for you guys, I would never have been able to afford this for my girl, but I would have made it work, she's worth every cent! Xxx Leah & Peppa McDonnellRead Less

Took dog for a consultation re leg. Caught kennel cough while there. Rang 8.30 Monday morning re not happy. Return message left after 5.30 (i missed call) message said they will call back next day (Tuesday). I am writing this on a Friday, still no call and i have already organised another vet to follow through. Read Less

Unfortunately last week my beloved cat of 16 years was discovered hiding in the garage, she had trouble breathing. my partner called Perth Vet Emergency and we were advised to take her straight in. she died in the car. they still took her in and wrapped her up and returned her to me to take home. i was distraught but i so appreciated the tender care they gave my precious baby girl and the comfort they extended to me. the person i spoke with offered me water, was very gentle with the news i already knew, spoke to me about burial, and encouraged me to stay in the private consulting room as long as i needed Read Less

Our beautiful dog had a sudden heart attack so we rushed him to Perth Vet Emergency as our normal vet was closed. They managed to save him through CPR and draining fluid off his heart. They saved him. They were kind, professional and caring. I would recommend anyone take their injured or sick animals here. Read Less