If you are looking for a vet that cares do not bother coming here. We had an emergency on Sunday and called them to try to get them to help but they told us to go elsewhere because they were full. Whe... Read More
If you are looking for a vet that cares do not bother coming here. We had an emergency on Sunday and called them to try to get them to help but they told us to go elsewhere because they were full. When we drove past to EVH Emergency Vet Hospital in Wangara they were empty other than the vet on call. EVH Emergency Vet Hospital did all they could for my best friend but unfortunately due to the delay he passed away that day. If the vets actually cared at Vetwest my friend would still be with us. I would never recommend anyone go to these people if you love your pets. Take them to a vet that cares and will do everything they can to try and help. If you want a suggestion I highly suggest EVH Emergency Vet Hospital in Wangara. They are professional, caring and actually want to help animals in need. Read Less
Pip
30 Oct 2019
REPORT
Re Vet West Wanneroo. As a triple registered breeder of 20 years, I can say this is the worst vet ever. I followed a vet I had a good relationship with when she moved here but the admin staff are a n... Read More
Re Vet West Wanneroo. As a triple registered breeder of 20 years, I can say this is the worst vet ever. I followed a vet I had a good relationship with when she moved here but the admin staff are a nightmare. Forgotten appointments, bullshit results, junior receptionists think they are a vet themselves, misleading diagnoses, a dog left in excruciation pain 5 days. Messages not passed to vets.Misdiagnosed cancer, wrong drugs given out. Some forgotten. Wrong pathology results. Really rude staff. Multiple breach of privacy and ruined relationships with specialists. Every member of staff contradicts the other. Run a mile before using this Vet West or any Vet West. Floors and walls filthy. Old blood on the bottom of the doors. And an operated on dog in the backroon howling in desperate agony was 'just having a bit of a whinge'. Nightmare vets. And no thought of an apology when any of this brought to their attention. Oh and fleas! Seriously. Read Less
Sarah Gooden
9 Jul 2018
REPORT
I HIGHLY recommend vet west Wanneroo, my British Bulldog Cali has been a regular there recently, and the staff went above and beyond to help with her tail issue, allergies and so much more (you can im... Read More
I HIGHLY recommend vet west Wanneroo, my British Bulldog Cali has been a regular there recently, and the staff went above and beyond to help with her tail issue, allergies and so much more (you can imagine how many issues Bulldogs face). They genuinely care and want the best for your pet. I'd like to thank the vet nurse in particular, Rachel - who even spoke to me out of hours about my dogs issues and told me what to do. Thank you so much vet west for your ongoing support and care. Read Less
Sarah Puescher
24 May 2018
REPORT
I take all of my pets here, the staff are wonderful
Robyne Mainwaring
24 Apr 2018
REPORT
Great! Took my cat in to be desexed. They were kind, efficient, and welcoming. Took him in at 8am had him out just after 1pm. And it was top quality care, for a minimal charge.
Robyne
19 Apr 2018
REPORT
Fantastic kind and caring service. Fast, efficient and great price.
Robyn Manwaring
19 Apr 2018
REPORT
Fantastic kind and caring service. Fast, efficient and great price.
Kylie & Russell Milford
27 Mar 2018
REPORT
Very friendly staffs, easy to understanding.. vet staffs speak very clear, if not understand write down.. easy going to me n my flate mates who r deaf.. keep up.. best vet ever good manners, I usually... Read More
Very friendly staffs, easy to understanding.. vet staffs speak very clear, if not understand write down.. easy going to me n my flate mates who r deaf.. keep up.. best vet ever good manners, I usually asking questions for advice etc.. wow the staffs help to answer clearly n find other way to make more understanding.. Read Less
Lee Queen
15 Mar 2018
REPORT
Took my dogs Shisha and Cupcake there yesterday and they received a caring treatment by the vet. Used to go to a different vet and just wanted to hear second opinion, this vet at vetwest seemed to hav... Read More
Took my dogs Shisha and Cupcake there yesterday and they received a caring treatment by the vet. Used to go to a different vet and just wanted to hear second opinion, this vet at vetwest seemed to have a lot more knowledge and experience than previous vet place we went to. Read Less
Les Pearce
5 Feb 2018
REPORT
Not to bad as vets go, good caring people there but they know how to charge, ouch
James Morris
21 May 2017
REPORT
Fantastic staff who really understand the importance of our non-human family members.
Kyra Yun
17 May 2017
REPORT
Would give no stars if it was an option!
Was told one thing by a vet.. she went on maternity leave. Then 'forced' to have another consult.. told another thing by another vet who said she would leave n... Read More
Would give no stars if it was an option!
Was told one thing by a vet.. she went on maternity leave. Then 'forced' to have another consult.. told another thing by another vet who said she would leave notes. Came in later to collect what had been organised with the new vet but receptionist wouldn't allow it without seeing another vet, even though the last consult was only 4 weeks prior. Said they couldn't help us unless we paid another consultation fee plus test fee. Extremely disappointed in vet west's lack of ability to follow through with what they say, the miscommunication within their practice and the way we (both me and my partner, on separate occassions) were dealt with.
Gave them a second chance and they just took it as an opportunity to try grab more money! Read Less
Jessica Cho
20 Mar 2017
REPORT
I am really upset and offended by the nurse lady said.
My dog is very happy and friendly dog.
My dog bit nervous without me or my partner cutting her nail. The lady said my dog needs to train or check... Read More
I am really upset and offended by the nurse lady said.
My dog is very happy and friendly dog.
My dog bit nervous without me or my partner cutting her nail. The lady said my dog needs to train or checking behavior!! My dog fully trained
I never comeback here anymore. This is ridiculous service Read Less
Patterson Brightline
14 Feb 2017
REPORT
Great people, worth every cent. Wouldn't go anywhere else.
lynne gray
7 Jan 2017
REPORT
Love,love,love Vetwest Wanneroo the people there are so friendly and helpful our poor old dog has the best care you could hope for starting with helping him out of the car to sorting out his discomfor... Read More
Love,love,love Vetwest Wanneroo the people there are so friendly and helpful our poor old dog has the best care you could hope for starting with helping him out of the car to sorting out his discomfort. Thank you all so much for your care and attention to our much loved old boy.
Lynne Gray Read Less
Bruce Richardson
20 Nov 2016
REPORT
We have been taking our pets here for years, the staff and Vets are lovely people and very skilled in handling animals. They obviously care greatly for our furry friends and it shows.
Ngaire Powell
11 Nov 2016
REPORT
Such nice people. I still bring my cat here even though i live closer to the yokine branch now.
Tracey Holding
23 May 2016
REPORT
Such lovely caring people. Dr Phil has been so supportive and caring with my 15 year old Pomeranian Daisy. Love the follow up calls to see how she's going. Thankyou Vetwest Wanneroo..
If you are looking for a vet that cares do not bother coming here. We had an emergency on Sunday and called them to try to get them to help but they told us to go elsewhere because they were full. Whe... Read More
If you are looking for a vet that cares do not bother coming here. We had an emergency on Sunday and called them to try to get them to help but they told us to go elsewhere because they were full. When we drove past to EVH Emergency Vet Hospital in Wangara they were empty other than the vet on call. EVH Emergency Vet Hospital did all they could for my best friend but unfortunately due to the delay he passed away that day. If the vets actually cared at Vetwest my friend would still be with us. I would never recommend anyone go to these people if you love your pets. Take them to a vet that cares and will do everything they can to try and help. If you want a suggestion I highly suggest EVH Emergency Vet Hospital in Wangara. They are professional, caring and actually want to help animals in need. Read Less
Pip
30 Oct 2019
REPORT
☆☆☆☆☆
REPORT
Re Vet West Wanneroo. As a triple registered breeder of 20 years, I can say this is the worst vet ever. I followed a vet I had a good relationship with when she moved here but the admin staff are a n... Read More
Re Vet West Wanneroo. As a triple registered breeder of 20 years, I can say this is the worst vet ever. I followed a vet I had a good relationship with when she moved here but the admin staff are a nightmare. Forgotten appointments, bullshit results, junior receptionists think they are a vet themselves, misleading diagnoses, a dog left in excruciation pain 5 days. Messages not passed to vets.Misdiagnosed cancer, wrong drugs given out. Some forgotten. Wrong pathology results. Really rude staff. Multiple breach of privacy and ruined relationships with specialists. Every member of staff contradicts the other. Run a mile before using this Vet West or any Vet West. Floors and walls filthy. Old blood on the bottom of the doors. And an operated on dog in the backroon howling in desperate agony was 'just having a bit of a whinge'. Nightmare vets. And no thought of an apology when any of this brought to their attention. Oh and fleas! Seriously. Read Less
Sarah Gooden
9 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I HIGHLY recommend vet west Wanneroo, my British Bulldog Cali has been a regular there recently, and the staff went above and beyond to help with her tail issue, allergies and so much more (you can im... Read More
I HIGHLY recommend vet west Wanneroo, my British Bulldog Cali has been a regular there recently, and the staff went above and beyond to help with her tail issue, allergies and so much more (you can imagine how many issues Bulldogs face). They genuinely care and want the best for your pet. I'd like to thank the vet nurse in particular, Rachel - who even spoke to me out of hours about my dogs issues and told me what to do. Thank you so much vet west for your ongoing support and care. Read Less
Sarah Puescher
24 May 2018
REPORT
☆☆☆☆☆
REPORT
I take all of my pets here, the staff are wonderful
Robyne Mainwaring
24 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Great! Took my cat in to be desexed. They were kind, efficient, and welcoming. Took him in at 8am had him out just after 1pm. And it was top quality care, for a minimal charge.
Robyne
19 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Fantastic kind and caring service. Fast, efficient and great price.
Robyn Manwaring
19 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Fantastic kind and caring service. Fast, efficient and great price.
Kylie & Russell Milford
27 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Very friendly staffs, easy to understanding.. vet staffs speak very clear, if not understand write down.. easy going to me n my flate mates who r deaf.. keep up.. best vet ever good manners, I usually... Read More
Very friendly staffs, easy to understanding.. vet staffs speak very clear, if not understand write down.. easy going to me n my flate mates who r deaf.. keep up.. best vet ever good manners, I usually asking questions for advice etc.. wow the staffs help to answer clearly n find other way to make more understanding.. Read Less
Lee Queen
15 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Took my dogs Shisha and Cupcake there yesterday and they received a caring treatment by the vet. Used to go to a different vet and just wanted to hear second opinion, this vet at vetwest seemed to hav... Read More
Took my dogs Shisha and Cupcake there yesterday and they received a caring treatment by the vet. Used to go to a different vet and just wanted to hear second opinion, this vet at vetwest seemed to have a lot more knowledge and experience than previous vet place we went to. Read Less
Les Pearce
5 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Not to bad as vets go, good caring people there but they know how to charge, ouch
James Morris
21 May 2017
REPORT
☆☆☆☆☆
REPORT
Fantastic staff who really understand the importance of our non-human family members.
Kyra Yun
17 May 2017
REPORT
☆☆☆☆☆
REPORT
Would give no stars if it was an option!
Was told one thing by a vet.. she went on maternity leave. Then 'forced' to have another consult.. told another thing by another vet who said she would leave n... Read More
Would give no stars if it was an option!
Was told one thing by a vet.. she went on maternity leave. Then 'forced' to have another consult.. told another thing by another vet who said she would leave notes. Came in later to collect what had been organised with the new vet but receptionist wouldn't allow it without seeing another vet, even though the last consult was only 4 weeks prior. Said they couldn't help us unless we paid another consultation fee plus test fee. Extremely disappointed in vet west's lack of ability to follow through with what they say, the miscommunication within their practice and the way we (both me and my partner, on separate occassions) were dealt with.
Gave them a second chance and they just took it as an opportunity to try grab more money! Read Less
Jessica Cho
20 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I am really upset and offended by the nurse lady said.
My dog is very happy and friendly dog.
My dog bit nervous without me or my partner cutting her nail. The lady said my dog needs to train or check... Read More
I am really upset and offended by the nurse lady said.
My dog is very happy and friendly dog.
My dog bit nervous without me or my partner cutting her nail. The lady said my dog needs to train or checking behavior!! My dog fully trained
I never comeback here anymore. This is ridiculous service Read Less
Patterson Brightline
14 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Great people, worth every cent. Wouldn't go anywhere else.
lynne gray
7 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Love,love,love Vetwest Wanneroo the people there are so friendly and helpful our poor old dog has the best care you could hope for starting with helping him out of the car to sorting out his discomfor... Read More
Love,love,love Vetwest Wanneroo the people there are so friendly and helpful our poor old dog has the best care you could hope for starting with helping him out of the car to sorting out his discomfort. Thank you all so much for your care and attention to our much loved old boy.
Lynne Gray Read Less
Bruce Richardson
20 Nov 2016
REPORT
☆☆☆☆☆
REPORT
We have been taking our pets here for years, the staff and Vets are lovely people and very skilled in handling animals. They obviously care greatly for our furry friends and it shows.
Ngaire Powell
11 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Such nice people. I still bring my cat here even though i live closer to the yokine branch now.
Tracey Holding
23 May 2016
REPORT
☆☆☆☆☆
REPORT
Such lovely caring people. Dr Phil has been so supportive and caring with my 15 year old Pomeranian Daisy. Love the follow up calls to see how she's going. Thankyou Vetwest Wanneroo..