Exploitative and greedy.Unfortunately my family and I decided to humanely euthanize a family pet and this was the place that was chosen. While the staff are friendly, supportive and empathetic, the ma... Read More
Exploitative and greedy.Unfortunately my family and I decided to humanely euthanize a family pet and this was the place that was chosen. While the staff are friendly, supportive and empathetic, the management is simply...disgusting greedy and exploitative towards the billing. Massively marketed up and rigid with no options other than what is offered. Yes, you can 'upgrade' but here are your choices, $260 for euthanasia and cremation with no ashes, or $500 for euthanasia and "private" cremation but you get the ashes and a small urn/box. No other options, if one simply wants their family pet cremated and recieve the ashe. Upgrades included marked up items easily found on Amazon (simply google search 'Cat urns') and their top 5 offerings from this place are all listed. Small urn, $71 on Amazon, $135 from AAHC, same model. $50 for a Poly-resin Cat sculpture, $89 from AAHC. There are no other options available and no discussions regarding the pricing, because they are "for profit business" A business designed to exploit the grief and crushed hearts of the most empathetic and caring people in the world...pet owners. To break it down, the Calgary Humane Society alone which markets "competitive" pricing offer the exact same services, for $135. A 'non-profit' as the office manager disgustingly threw back in my face. So, everyone...this business prefers to suck the blood out of your veins and drain your souls, all for a profit made on exploiting your grief at your most vulnerable. Nice morality. Read Less