DOCTOR…Let me first begin with the doctor himself, Dr. Sandhu, this gentleman is a man of integrity, a right-minded person. He is what I call a "tell-it-like-it-is" person, much like myself. I like ... Read More
DOCTOR…Let me first begin with the doctor himself, Dr. Sandhu, this gentleman is a man of integrity, a right-minded person. He is what I call a "tell-it-like-it-is" person, much like myself. I like to know exactly what the truth is, I don't want polished or generic words, just plain down home truth is what I need. No Dr. Sandhu won't waste words with you but what you will receive from this Veterinarian is truth throughout and this is a man who acts quickly, gets down to business, a caring individual who puts your pet first, yes he's all about the animal and that folks is definitely reflected in the price. I asked my son this morning, what is one word that you would use to describe Dr. Sandhu and I smiled large at the answer. He said with a huge smile on his face "Awesome".
ENTRANCE…Definitely small, we're coming right in from the street so our feet touch the floor immediately, pretty difficult to keep up with the flow I'm sure. I'm not looking for polished, glimmer and shined up spaces, decent is all that's required. I'm aware of what my surroundings are. What I'm looking for is a feeling, how do I feel upon entering that space so I stay silent and I listen, a great combination by the way, since both words share the same letters…Smiling…If a customer is before me, I like that, I listen and I observe.
FRONT END LADIES…In my observation I'm expecting a smile, simple as that. I'm listening for tone, is the receptionist friendly, is she soft, is she speaking with care in her voice, is she offering comfort. I found all of that to be true on my first visit with Ashley and her smile gave me a sense of, yes this is the place where I want to be. My second visit with Maddiey, I was again greeted with a smile, bubbly and friendly conversation, very helpful as well and doing her best to make it easier for my pets release by suggesting we save him steps, I liked that very much. Both ladies a delight…thumbs up! ladies.
AMAZING ASSISTANT…Mitchell, oh my gosh, can it get any better, this young gent made me feel good. I'm a Senior and I'm use to people forgetting that I exist. This young man involved me, he gave my son and myself equal attention. He, with his remarkable demeanor was obviously raised by beautiful people. He realized that we are all worthy of attention and I thank him for that. He handled my pet, Blaze with care, a gentle soul with caring words to boot and kept coming back to check on him, thank you Mitchell.
MY DOG BLAZE…He is now resting peacefully at home, he's eating well, he's feeling good and he's happy. Without such teamwork at this amazing clinic, I know I wouldn't have Blaze with me today. The previous Veterinarian wanted to put my Blaze down, we chose not to do that and here with are…Positive and beautiful outcome, many thanks team.
I'll break this down to one word…Team…yes that's what the Rundle North East Animal Clinic has to offer…A team of caring people in a warm atmosphere with fairness at the helm. Read Less